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Management other sector foodservice
- 1. 1. PRESENTED BY : ZAKIAH BT BAHAR
- 2. More people are eating outside the home and meet his demand there is widening diversity in the nature and type of food and beverages on offer Expansion of the industry and increasing pressures for improved professionalism in food and beverage service staff.
- 3. Food and beverage service is the essential link between the customers and the menu, beverages and other services on offer in an establishment. The server is the main point of contact between the customers and the establishment and plays an important role in a profession with increasing national and international status.
- 4. INDUSTRY sector UK terminology Purpose of the foodservice operation Historical Summary Industry sector- international terminology MILITARY Food service managers direct the facilities that prepare and serve food. As an important member of the food service team, the Food Service Specialist prepares all types of food according to standard and dietetic recipes, as well as ordering and inspecting food supplies and preparing meals for cooking. RETAIL MARKET
- 5. INDUSTRY sector UK terminology Purpose of the foodservice operation Historical Summary Industry sector- international terminology RETAIL STORES provision of food and drink as an adjunct to retail provision Developed originally from prestigious stores wishing to provide food and drinks as part of the retailing experience. RETAIL MARKET
- 6. INDUSTRY sector UK terminology Purpose of the foodservice operation Historical Summary Industry sector- international terminology BANQUETING / Conferencing / Exhibitions provision of large scale food and drink alongside services such as conferencing Originally associated with hotels but has now become major sector in its own right LEISURE AND SPECIAL EVENT MARKET
- 7. INDUSTRY sector UK terminology Purpose of the foodservice operation Historical Summary Industry sector- international terminology LEISURE ATTRACTIONS Such as theme parks, museums, galleries, cinemas and theatres provision of food and drink to people engaged in another pursuit Increases in leisure have made profit from food and drink attractive to leisure and amenity providers LEISURE AND SPECIAL EVENT MARKET
- 8. The Quality of Service: ** Attentive and efficient but not rushed ** Friendly and welcoming, but not too familiar ** Helpful, especially in advising on the selection of food and beverage ** Then their expectations will be met.