The document outlines the insurance policy purchase workflow which includes: 1) Setting appointments with clients to discuss needs, obtain medical records, and illustrate policy options from multiple carriers. 2) Presenting policy options to clients, completing applications, and obtaining necessary signatures. 3) Submitting complete applications and medical records to carriers and verifying processing steps like underwriting and issuance. 4) Receiving issued policies, obtaining final signatures, and submitting all delivery documents back to the carrier.

2. Workflow

3. Appointment set with client / prospect

4. Meeting Held – Needs Analysis

5. HIPPA form from application signed

6. Dr.’s information obtained

7. Photocopy driver license

9. Who’s attention to send request

10. Cost of obtaining records

11. Turnaround time for records to be sent back

12. Illustrations – Order / Create from each company being considered for policy placement

13. Most likely from multiple carriers

14. Meeting held – Policy presentation

15. Source application from appropriate carrier(s)

16. Obtain any additional forms based on client’s health history

17. Prep Application for meeting with client/prospect

18. Complete as much of application as possible based on information at hand

19. Prepare for Client’s & Advisor’s Signature (sign here tabs)

20. Appointment Set with client / prospect

21. Meeting Held – Policy Application

22. Complete remaining application information

23. Client’s signatures on designated forms (sign here tabs)

24. Advisors Signature on designated forms

25. Scan and save copy of all documents

27. Submit Complete File to carrier new business via overnight

28. Make note of tracking number either Fed Ex or UPS

29. Verify package has been received and note who signed to accept shipment

30. New Business Processing - Verify policy is moving through department with no delays

31. 24hrs after application received by carrier

32. Underwriting Assignment - Verify policy has been assigned to underwriter for review

33. 48hrs after new business verification

34. Contact Underwriting Department:

35. Obtain direct contact information of underwriter or assistant

36. Verify there are no additional outstanding requirements

38. Verify Policy - has been issued

39. Receive Policy and delivery documents from carrier

40. Prep both for client meeting

41. Meeting Scheduled – Policy Delivery

42. Client signatures on all designated forms

43. Client keeps their copies of delivery docs

44. Receive check for premium

45. Note policy number on check

47. Note tracking number

48. Delivery Documents Verification – received by issuing carrier

49. Commissions Verification - Credited to advisor <br />