we need to talk about…  designing better library experiences                                                         Zaana...
we are already giving our users an experience…
by experience we don’t      mean this…
Massages at Witches Falls Cottages by Witches Falls Cottages http://www.flickr.com/photos/witchesfallscottages/5798887144/
Skydive by dave.scriven http://www.flickr.com/photos/furious-angel/297586977/
experience starts…
The library entry corridor, Dartmouth College by Ciandiann http://www.flickr.com/photos/trucolorsfly/438067880/
Birkenstock vs Manolo Blahnik vs Fluevog                                                                                  ...
4 principles
people first
The old library ‘opac’ ny Katie Appledton Day http://www.flickr.com/photos/thelibrarianedge/1290929726/
Library sign by summer reader http://www.flickr.com/photos/summerreader/1012187983/
nail the simple stuff
Disorientation by Payton Chung http://www.flickr.com/photos/paytonc/97741736//
Signage in the GSU Library by prettydaisies http://www.flickr.com/photos/prettydaisies/472518263/
Signage soon to disappear by anthony librarian http://www.flickr.com/photos/anthonylibrarian/2663995753/
iteration not redesign
Iterate, don’t redesign by Matthew Redisma http://vimeo.com/52561335#
design holistically
email           events & programs          furnitureinterfaces spacespeople                          telephone            ...
getting started
go on safari                                                                                         Lego Indiana Jones in...
map it out                                                                                                Locals and touri...
3. Be child like                                                                                   be child like          ...
EVERYDECISIONWE MAKEAFFECTS HOWPEOPLE vEXPERIENCETHE LIBRARY.LET’S MAKE SUREWE’RE CREATINGIMPROVEMENTS.
Birkenstock vs Manolo Blahnik vs Fluevog                                                        Zaana Howard | QUT        ...
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we need to talk about... designing better library experiences

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Presentation for ALIA Information Online, February 12-14 2013, Brisbane.

Storify of tweets available from http://storify.com/zaana/designing-better-library-experiences

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we need to talk about... designing better library experiences

  1. 1. we need to talk about… designing better library experiences Zaana Howard | @zaana | QUT
  2. 2. we are already giving our users an experience…
  3. 3. by experience we don’t mean this…
  4. 4. Massages at Witches Falls Cottages by Witches Falls Cottages http://www.flickr.com/photos/witchesfallscottages/5798887144/
  5. 5. Skydive by dave.scriven http://www.flickr.com/photos/furious-angel/297586977/
  6. 6. experience starts…
  7. 7. The library entry corridor, Dartmouth College by Ciandiann http://www.flickr.com/photos/trucolorsfly/438067880/
  8. 8. Birkenstock vs Manolo Blahnik vs Fluevog Birkenstcok_Gizeh http://www.birkenstock.com.au/product_details/gizeh/04366/women/0 Manolo blahnik Fanaclo http://www.barneys.com/Manolo-Blahnik-Fanaclo/502462503,default,pd.html?cgid=women&index=32# Fluevog Bellevues Eleanor http://www.fluevog.com/code/?w%5B0%5D=gender%3Awomen&w%5B1%5D=attribute%3AHeel&pp=1&view=detail&p=9&colourID=3675
  9. 9. 4 principles
  10. 10. people first
  11. 11. The old library ‘opac’ ny Katie Appledton Day http://www.flickr.com/photos/thelibrarianedge/1290929726/
  12. 12. Library sign by summer reader http://www.flickr.com/photos/summerreader/1012187983/
  13. 13. nail the simple stuff
  14. 14. Disorientation by Payton Chung http://www.flickr.com/photos/paytonc/97741736//
  15. 15. Signage in the GSU Library by prettydaisies http://www.flickr.com/photos/prettydaisies/472518263/
  16. 16. Signage soon to disappear by anthony librarian http://www.flickr.com/photos/anthonylibrarian/2663995753/
  17. 17. iteration not redesign
  18. 18. Iterate, don’t redesign by Matthew Redisma http://vimeo.com/52561335#
  19. 19. design holistically
  20. 20. email events & programs furnitureinterfaces spacespeople telephone parking website shelving cataloguecontentsignage you!
  21. 21. getting started
  22. 22. go on safari Lego Indiana Jones in Grass by Rob Young http://www.flickr.com/photos/rob-young/2809158854/
  23. 23. map it out Locals and tourists #4 (GTWA #3): Paris by Eric Fischer http://www.flickr.com/photos/walkingsf/4671584999/
  24. 24. 3. Be child like be child like Child 1 by Tony Tran http://www.flickr.com/photos/thanh_tan/2903192937/
  25. 25. EVERYDECISIONWE MAKEAFFECTS HOWPEOPLE vEXPERIENCETHE LIBRARY.LET’S MAKE SUREWE’RE CREATINGIMPROVEMENTS.
  26. 26. Birkenstock vs Manolo Blahnik vs Fluevog Zaana Howard | QUT @zaana | zaanahoward@gmail.com | zaanahoward storify of presentation tweets at: http://sfy.co/aEA1m Birkenstcok_Gizeh http://www.birkenstock.com.au/product_details/gizeh/04366/women/0 Manolo blahnik Fanaclo http://www.barneys.com/Manolo-Blahnik-Fanaclo/502462503,default,pd.html?cgid=women&index=32# Fluevog Bellevues Eleanor http://www.fluevog.com/code/?w%5B0%5D=gender%3Awomen&w%5B1%5D=attribute%3AHeel&pp=1&view=detail&p=9&colourID=3675

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