Change Program Stall Avoidance 101 & Policies Kanban
by Yuval Yeret
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How to create sustainable change programs by limiting the amount of maneuvers and balancing them with improvement capacity and capability - a Pecha Kucha from Lean Kanban Central Europe 2011.
How to create sustainable change programs by limiting the amount of maneuvers and balancing them with improvement capacity and capability - a Pecha Kucha from Lean Kanban Central Europe 2011.
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vlasta
Just one thing to clarify based on a follow up question -
When I talk about change maneuvers I'm talking about small chunks of change aimed at probing to see if something is improving the system or not.
I'm not saying the change program has a finish. I'm saying the small chunk of change related experiment has a finish.
Beyond that - discussing and evolving policies is the tool we use to study the system and evolve it. Since we know 95% of the effect on performance is the system not people, that actually empower people to affect their system. ( to touch on the 95/5 discussion about deming going on right now) 1 year ago