Strategies for keeping the eLearner engaged

ACPET Vic Govt Elearning e Learning Strategies to keep the Learner Engaged ACPET Public Workshop Series

ACPET Vic Govt Elearning
ACPET Public Workshop Series
RTO e Learning mentor program
Funding Briefings

ACPET Vic Govt Elearning
Welcome to Elluminate
Features and Tools

Today’s Agenda
Virtual Classrooms
Using Case Studies, Problem Solving and Decision Making Trees
Incorporating Audio and Video into e learning
Web 2
Free Tools
Art of Writing

State of Play
Totally online courses
Blended solutions with a mix of face-to-face and online elements
Learning management systems that manage students' learning
web conferencing systems, which support the delivery of scheduled online sessions
Informal learning using social networking

Burning Questions
Do you use eLearning currently?
A No
B Yes – self paced learning
C Yes – Blended Learning
D Yes – Virtual Classrooms

Burning Questions
I use the following in my training
A Video
B Group Work/Collaboration
C Problem Solving/Case Studies
D Non Paper submissions

Fully Online Knowledge Preparation for F2F Skills Workshop Blended – Mix of online & F2F Skill recognition/currency/RPL Skills update on demand Collaborative Learning with Peers Potential Models

Model for e Learning Knowledge/Skills Industry Knowledge Staff Capacity Compliance eLearning Training Tools Collaboration Authentic Tasks Trainer/Learner Communication Model Self Paced eLearning Platform Structured

Purpose
Most e learning courses purpose is to share information or change/improve job role performance. However, most courses focuses on sharing information rather than performance improvements. This happens because most people focus on delivering content rather than on changing job role performance .

Passive Learning
Slabs of Text
Multiple Choice Questions
Few opportunities to apply knowledge
Can’t learn from others
Poor demonstration of skills
Inadequate follow up with face to face assessment/further training
High drop out rate/low engagement

How do you engage your learners?

Text Text Text!
Bad eLearning is text heavy
Reading is best done offline . Many elearning courses require a lot of reading. If most of your course is text-based, find a solution that best supports reading rather than building a course

All shapes & sizes
Learners exhibit a variety of learning styles, Computer literacy & attitudes to learning preferences
Have a Goers
Reflectors
Watchers
Listeners

Cater for them
Reduce reliance on text thru multimedia (Audio, Visuals, Video)
Engage learner to think through online material (learning activities)
Assess the sharing of perspectives
Put back industry knowledge

Push or Pull?

Push or Pull?
“ How do we get the learners to pull this information?”
Well designed case studies or scenarios can create a need for the learners to pull the information
You can present some simple questions or problem-solving activities that require a solution.

Case Studies Examples of real life scenarios for problem solving and decision making to present the learner with a situation that they may one day encounter in their normal work practice

Decision Making Trees Present learners with situations with choices for dealing with the problem, with each choice leading to consequences and further choices The process of finding the solutions to the problems is more important than the solutions themselves.

Decision Making Trees Learners can investigate the possible outcomes of choosing those options. They help the learner to form a balanced picture of the risks and outcomes associated with each possible course of action.

Decision Making Trees

Problem Based Learning Learners to solve "authentic" problems by the process of continually encountering the type of ill-structured problems typically confronted by workers and practicing professionals The process of finding the solutions to the problems is more important than the solutions themselves

Role Plays
Assume an identity, research their views and play the game in character to solve problems and explore issues
Present the learner with a situation that they may one day encounter in their normal work practice a simulated environment allows learners to consider authentic situations in a safe environment.
Learners are involved in engaging and experiential learning.

Using Video
stimulus material for accompanying activities (quiz, case study, DMT etc)
provide extra material for self-paced learning
share video recordings of guest speakers from remote locations
provide interviews with subject experts or industry figures
support learners with literacy and/or other learning difficulties

Using Video
as instructional training material for trades
provide third party content on relevant subject areas (YouTube, teacher tube, industry specific sites)
support to walking tours of workplaces for training induction or specific instruction.
Assessment Tool

Video Sources
YouTube
Vimeo
Teacher Tube
Create your own!
Bloggie
Flip Video
Capture tools
NetVideoHunter

Using Audio
self-paced learning
guest speakers from remote locations
subject experts or industry figures
a assessment tool
third party content
walking tours for induction / instruction
case studies/scenarios
vocabulary

Lets Try It

Engaging e Learning
Organise Content into Small Chunks
Build Upon Prior Knowledge.
Create processes where the learner can practice using the information in a context that integrates it with prior experience.
Provide Real-World Context.
Focus on meaning and not information

Engaging e Learning

Industry Knowledge
Industry experts (audio/video)
Discussion forums
Group Work
Action Learning Sets (finding solutions to workplace issues)
Using Social Media to follow Industry events/conferences
Learners creating reports in variety of formats

Web 2.0 tools

State of Workplace Learning “ The emergence of social media, has, recently begun to be used as a way of further engaging online and classroom learners, and developing communities of learners (Stage 4). We have also seen the emergence of social learning systems focused on supporting (and managing) the use of social and collaboration activities in the formal learning.” http://c4lpt.co.uk/handbook/state.html Jane Hart Centre for Learning and Performance Technologies (C4LPT)

Using Web Tools
Tap into the learner’s motivation.
Have the learners do something with the information that you give them.
Ask learners how the course content is relevant.
Confirm that the scenarios are accurate and realistic
Use of Text with Images, Slideshows, PowerPoint presentations, Video and Audio

Engaging e Learning
Tap into the learner’s motivation.
Have the learners do something with the information that you give them.
Ask learners how the course content is relevant.
Confirm that the scenarios are accurate and realistic
Use of Text with Images, Slideshows, PowerPoint presentations, Video and Audio

Engaging e Learning
Get the learners to create the learning materials: -video -audio -quiz questions -decision making trees -product manuals/resources

Challenges
Technology
Strategies to train
Writing Skills
Facilitation

Writing Skills
Writing tasks to reflect realistic processes and environments as well as simply defining the tasks to be undertaken between the learners themselves and enable them to be responsible for them is crucial.

Writing Skills
Characters
Environment
Challenge
Choices
Consequences
Supporting Information
Resources

Tools to create
ARED
PowerPoint
Articulate
LMS Tools – for example the Lesson Activity in Moodle
Adobe Captivate
Blog/Wiki

Resources
Gallery of e learning strategies http://designing.flexiblelearning.net.au/gallery/all.htm
Australian Flexible Learning Framework http://www.flexiblelearning.net.au/
Jane Hart http://www.c4lpt.co.uk/jane.html
Sue Waters http://aquaculturepda.wikispaces.com/
The Rapid eLearning Blog http://www.articulate.com/rapid-elearning/

E Learning Planning
Use a Learning Management System (LMS) to track and communicate with learners and to retrieve assessment tasks
Determine delivery mode – Self Paced, Structured Group Work, Collaboration.
Establish communication tools to underpin this (Discussion forums, virtual classrooms etc)
Response time for support
Involve trainers in PD and training model
Induct Learners
Help Desk services and training support

Training online is different. Use a Mentor/Team Trainers and immerse trainers in online learning methods via PD
Involve your training team in designing your delivery (IT staff, Admin, Managers, Trainers, Students, Consultants)
Redesign your delivery plan to reflect your current training strengths and strategies for the online environment
Participate in the ACPET mentor program to build skills in implementing e learning
Use less text, provide case studies, scenarios and problem based learning
Plan well in advance and immerse staff in customisation and facilitation skills
E Learning Planning

Any Questions?
[email_address]
michael.gwyther@yum.vic.edu.au
E Thank You

Strategies for keeping the eLearner engaged

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