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Build THings That Matter (And People Want) - USF Research That Keynote
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Build THings That Matter (And People Want) - USF Research That Keynote

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How do we create structures that allow for innovation in organizations, even large ones like government bureaucracy? …

How do we create structures that allow for innovation in organizations, even large ones like government bureaucracy?

In this presentation I share some insights from my career, from the liberal arts to running a civic startup in SF.

Published in Business , Technology
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Transcript

  • 1. Build Things That Matter (And People Want) Alex Yule @Yuletide USF 10/22/13
  • 2. Who? Co-Founder & COO
  • 3. Middlebury (VT) - Geography Esri Mapping Center Code for America
  • 4. Geographies of the Holocaust
  • 5. Esri PollMap
  • 6. The fellowship Jan Feb Mar-Nov Crash course in gov’t Discovery research Build, test, iterate Redeploy
  • 7. (Mayor) CfA, Philly
  • 8. 40-80% of Philadelphians have no broadband
  • 9. Cities and citizens aren’t connecting... but they want to. “[Our planners] are getting eaten alive” Consultant, New Orleans “Residents in our community feel locked out of planning discussions” Allston-Brighton CDC, Boston “More than just the 20 or so people who show up at meetings” Vacant Properties Lead, City of Louisville KY “I love the idea that I can easily respond and have my voice heard” To get me and others more involved in the public process!” “I have things to say.”
  • 10. SMS meets citizens where they are, across access + attention. 9% have attended a meeting 91%+ have SMS 20-60% home internet 46% smartphones texts are read within 4 secs Civic Life in America: Key Findings. Corporation for National & Community Service, September 2011. http://civic.serve.gov/assets/resources/CHAFactSheet.pdf Digital Differences. Pew Internet & American Life Project, April 2012. http://pewinternet.org/Reports/2012/Digital-differences/
  • 11. CITIZEN FEEDBACK FOR THE DIGITAL AGE
  • 12. How Textizen Works 1 2 3 Activate Engage Sustain
  • 13. RY T ON UR YO NE HO P Would you use rail transit to get to downtown Tampa? Text YES or NO to (208) 994-3051 See results: http://textizen.com/polls/12
  • 14. Meet People Where They Are
  • 15. SUSTAIN Follow-up Messages & Surveys Thanks for your previous input on SEPTA schedules. Are you riding any of the new routes? Reply YES or NO Yes Which route number(s)? 47 and 10X Thanks! Remember to join us at our next public meeting Thurs June 2, Good Karma Coffee Shop at 7pm.
  • 16. Flint Mansfield CT Salt Lake City Chicago Philadelphia Monrovia Nashville San Diego Denton TX Central AR Tampa City planning · General visioning · Transportation Vacant lot ideation · Business corridors · Kid friendliness Live council meetings · Parks usage · School districts Customer feedback · Park improvements · Visitor surveys
  • 17. Thanks! Questions? Me: Alex Yule alex@textizen.com @yuletide textizen.com @textizen