DIAM : Towards a Model for Describing Appropriation Processes Through the Evolution of Digital Artifacts

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Presentation associated with our DIS 2012 paper (http://dl.acm.org/citation.cfm?id=2318053)

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DIAM : Towards a Model for Describing Appropriation Processes Through the Evolution of Digital Artifacts

  1. 1. DIAM : TOWARDS A MODELFOR DESCRIBINGAPPROPRIATION PROCESSESTHROUGH THE EVOLUTION OFDIGITAL ARTIFACTS Amaury Belin, Yannick Prié Université de Lyon, CNRS Université Lyon 1 LIRIS, UMR5205, F-69622 amaury.belin@liris.cnrs.fr yannick.prie@liris.cnrs.fr 1
  2. 2. MOTIVATIONSContext Knowledge work Mediation Digital Tools  evolution of digital materialProblem Appropriation of Digital Complex processImportant topic in design Technology Multiple dimensions Scattered body of works and theories Literature Taken from social perspective Distant from technical concernContribution • A model to see appropriation through the evolution of digital artifacts • An additional way to consider appropriation  artifact oriented  objective 2
  3. 3. OUTLINE1. Appropriation of (digital) Technology1. Digital Instrument Appropriation Model (DIAM)2. Validation of the DIAM Model : Case Study3. Conclusion & Perspectives 3
  4. 4. APPROPRIATION OF TECHNOLOGY “Appropriation is the way in which technologies are adopted, adapted and incorporated into working practice.“ [Dourish, 2003]Reorganization of activity CustomizationNew skills and knowledge Assigning new functions User Artifact Appropriation Practice Sharing Organization Collaborative Settings 4
  5. 5. APPROPRIATION OFDIGITAL TECHNOLOGY Appropriation User Digital Device Bridging the InformationConceptualization Gap Digital Representations Developing new Setting up understandings of information information structures 5
  6. 6. A MODEL FOR APPROPRATION:REQUIREMENTS• Account for the richness of appropriation process • Variety of related processes • Situated into a social / cultural / technological context• Explain specifics of digital technology appropriation • Gap between user and digital representations • Structures and operations to bridge this gap 6
  7. 7. OUTLINE1. Appropriation of (digital) Technology1. Digital Instrument Appropriation Model (DIAM) • Theoritical Fundation : Instrumental Theory • Static model of an appropriated artifact • Exemple of an artifact (re)appropriation • Dynamic model of artifact appropriation2. Validation of the DIAM Model : Case Study3. Conclusion & Perspectives 7
  8. 8. DIAM : INSTRUMENTAL THEORY [Rabardel & Bourmaud, 2003] Abstraction of a functional unit : Instrument Customization Functional perception Artifact Function Set of GoalsDeveloping skills& strategies Utilization Schemes User Object 8
  9. 9. DIAM : DIGITAL INSTRUMENT ? Artifact User Function Utilization Schemes 9
  10. 10. DIGITAL ArtifactINSTRUMENT Component(STATIC) Interaction Structure Data Structure Interaction Data Schema Schema User User Function particularization particularization “I’ll be really busy next Appropriation Utilization week !” Schema Schemes Schemes User Component
  11. 11. DIAM: A STATIC INSTRUMENT Appropriation
  12. 12. DIAM: INSTRUMENT EVOLUTION
  13. 13. DIAM: INSTRUMENT EVOLUTION
  14. 14. DIAM: INSTRUMENT EVOLUTION
  15. 15. DIAM: INSTRUMENT EVOLUTION
  16. 16. DIAM: INSTRUMENT EVOLUTION 1 Problem 2 New Category 3 Duplication 4 Solution => New Habits
  17. 17. DIAM: INSTRUMENT EVOLUTION 1 Problem 2 New Category 1 3 Duplication 4 Solution => New Habits
  18. 18. DIAM: INSTRUMENT EVOLUTION 1 Problem 2 New Category 1 3 Duplication 2 4 Solution => New Habits
  19. 19. DIAM: INSTRUMENT EVOLUTION 1 Problem 2 New Category 1 3 3 Duplication 2 4 Solution => New Habits
  20. 20. DIAM: INSTRUMENT EVOLUTION 1 Problem 2 New Category 1 3 3 Duplication 2 4 Solution 4 => New Habits
  21. 21. DIAM: INSTRUMENT EVOLUTION 1 Problem 2 New Category 1 3 3 Duplication 2 4 Solution 4 => New Habits
  22. 22. DIGITAL ArtifactINSTRUMENT Component(DYNAMIC) Interaction Structure Data StructureMODEL Interaction Data Schema Schema User User Function particularization particularization Appropriation Utilization Schema Schemes Circulation Schemes Component initiated by the User user
  23. 23. DIGITAL ArtifactINSTRUMENT Component(DYNAMIC) Interaction Structure Data StructureMODEL Circulation initiated by the designer Interaction DataDesigner Schema Schema User User Function particularization particularization Appropriation Utilization Schema Schemes Circulation Schemes Component initiated by the User user
  24. 24. DIGITAL ArtifactINSTRUMENT Component(DYNAMIC) Interaction Structure Data StructureMODEL Circulation Interaction Data initiated by the Schema Schema designerDesigner User User Function particularization particularization Appropriation Utilization Schema Schemes Circulation Schemes Component initiated by the User user
  25. 25. OUTLINE1. Appropriation of (digital) Technology1. Digital Instrument Appropriation Model (DIAM)2. Validation of the DIAM Model : Case Study3. Conclusion & Perspectives 25
  26. 26. CASE STUDY: PRESENTATION• Context • 7 Cinema Researchers • New Video Annotation Tool • Collaborative Movie Analysis Practice• Research Question • To what extent does DIAM help to describe appropriation?• Material • Pre & Post Interviews (14) • On field-observations • Interaction traces & Screenshots 26
  27. 27. CASE STUDY: CIRCULATIONS 1Graphical User Interface of Lignes de Temps
  28. 28. CASE STUDY: CIRCULATIONS 2Graphical User Interface of Lignes de Temps 28
  29. 29. CASE STUDY : CONCLUSIONThe model helps to describe appropriation • Explain user particularization of information structuresThe model fails into taking into account • Instrument based on multiple-tool • Collaborative dimension of appropriationPotential of interaction traces • Detect circulation and moment of instrumental instability • Detect utilization schemes 29
  30. 30. CONCLUSIONS• A dynamic model to describe evolutions of digital artifact over the appropriation process • Extending Instrumental Theory • Taking into account specifics about appropriation of digital artifacts• First experimentation promising• Key concepts to design and evaluate appropriability of artifacts 30
  31. 31. PERSPECTIVESFine-grained modelling of interaction level Understand the role of mediation over users’ representation of data Overstepping the « 1 Instrument = 1 Application » simplificationTowards appropriation-aware technology ? • From interaction traces to appropriation traces • Better understanding of usage evolution over time • Assist user with instrumental development 31

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