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    Business Model - Presentation Transcript

    1. e-bus iness m odel d a course prepare lder b y alex osterwa ur and yves pigne spired presentation in lds by Garr Reyno
    2. e-business se rvice design scenario & storytelling ta sk analysis p rototyping ervice qualit y & usability s busi ness process ation bluepr int & visualiz service pr oductivity servic e compliance !busi ness model value cha in & network l innovation service & b usiness mode
    3. Product & service innovation Process innovation www.gapingvoid.com www.gapingvoid.com Business model innovation
    4. product innovation FLICKR.COM
    5. process innovation FLICKR.COM
    6. business model innovation FLICKR.COM
    7. “Business model innovation matters” and it is a top priority of CEOs
    8. “ Companies focusing on business model innovation outperform companies focusing on operations in terms of operating margin growth. ” !BM Global CEO Study 2006 I
    9. SOURCE: IBM, CEOS ARE EXPANDING THE INNOVATION HORIZON: IMPORTANT IMPLICATIONS FOR CIOS
    10. SOURCE: IBM, CEOS ARE EXPANDING THE INNOVATION HORIZON: IMPORTANT IMPLICATIONS FOR CIOS
    11. SOURCE: IBM, CEOS ARE EXPANDING THE INNOVATION HORIZON: IMPORTANT IMPLICATIONS FOR CIOS
    12. “GapingVoid” on business model www.gapingvoid.com
    13. !\"#$%&'()#''$*+,#-$ .\"#)+*#)/$0#1&(0#'$ )#2$/)/-345/-$!++-'
    14. ibe a business model ??? how do you descr illustrations.fr
    15. “ An artifact aggregating the value a company offers to one or several segments of customers, and the architecture of the firm and its network of partners, for creating, marketing and delivering this value and relationship capital, in order to generate profitable and sustainable revenue streams. ” Henry Chesbrough Open Business Models
    16. how to define a business model ... FLICKR.COM
    17. and communicate a business model ... FLICKR.COM
    18. ... without a common language? FLICKR.COM
    19. ng as de signing ... managi
    20. business model nt ^ ology o
    21. offer
    22. offer customers
    23. offer channels customers
    24. relationships offer channels customers
    25. relationships offer channels customers revenue flows
    26. relationships key resources channels offer customers revenue flows
    27. relationships key activities key resources channels offer customers revenue flows
    28. relationships key activities partners key resources channels offer customers revenue flows
    29. relationships key activities partners key resources channels offer customers ! revenue flows cost structure
    30. g blocks ??? what ar e the buildin interrelation ships ? covered a reas ? rf.snoitartsulli
    31. 4 areas
    32. \"&!% !\"#$% !\"&% '% (%
    33. 9 blocks
    34. CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER CLIENT CLIENT CUSTOMER CLIENT CLIENT OFFER CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS DISTRIBUTION CLIENT CLIENT KEY RESOURCES CLIENT CLIENT CHANNELS SEGMENTS SEGMENTS SEGMENTS SEGMENTS REVENUE '% CLIENT COST STRUCTURE CLIENT SEGMENTS (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS
    35. CIRQUE DU SOLEIL
    36. artistic feel theater & & opera visitors atmosphere stage & manage artistic circus spectacle & without lions higher ticket logistics prices CIRQUE DU SOLEIL
    37. CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER CLIENT CLIENT CUSTOMER CLIENT CLIENT OFFER CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS DISTRIBUTION CLIENT CLIENT KEY RESOURCES CLIENT CLIENT CHANNELS SEGMENTS SEGMENTS SEGMENTS SEGMENTS REVENUE '% CLIENT COST STRUCTURE CLIENT SEGMENTS (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS
    38. e stage & manag CUSTOMER CLIENT spectacle &SEGMENTS CLIENT KEY ACTIVITIES CLIENT CLIENT RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS logistics PARTNER CLIENT CLIENT CUSTOMER CLIENT CLIENT OFFER CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS artistic DISTRIBUTION theater & CLIENT opera visitors CLIENT KEY RESOURCES CLIENT CLIENT SEGMENTS SEGMENTS circus CHANNELS SEGMENTS SEGMENTS s without lion artistic feel & atmosphere REVENUE '% CLIENT COST STRUCTURE CLIENT (% CLIENT CLIENT FLOWS higher ticket SEGMENTS SEGMENTS SEGMENTS SEGMENTS prices
    39. case st udy
    40. who know s spotme ??? sh ockfish ? illustrations.fr
    41. product area
    42. OFFER (VALUE PROPOSITION) CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER CUSTOMER CLIENT CLIENT \"&!% NETWORK &))*+ CLIENT OFFER CLIENT !\"#$% CLIENT CUSTOMER CLIENT !\"&% SEGMENTS SEGMENTS SEGMENTS SEGMENTS SEGMENTS SEGMENTS SEGMENTS KEY DISTRIBUTION CLIENT CLIENT CLIENT CLIENT CHANNELS RESOURCES SEGMENTS SEGMENTS SEGMENTS SEGMENTS COST REVENUE '% CLIENT CLIENT STRUCTURE SEGMENTS (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS DESCRIBING A COMPANY’S OFFER
    43. OFFER (VALUE PROPOSITION) CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER Facilitate CUSTOMER CLIENT CLIENT &))*+ CLIENT OFFER CLIENT CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS on-site !\"&% SEGMENTS SEGMENTS SEGMENTS Facilitate logistics networking KEY DISTRIBUTION CLIENT CLIENT CLIENT mong CLIENT CHANNELS aRESOURCES SEGMENTS SEGMENTS tion, SEGMENTS Carry innova SEGMENTS participants high-tech, ractivity Facilitate inte exclusive an d ants, betwee n particip value , and COST speakers REVENUE '% s (% organizer CLIENT CLIENT CLIENT CLIENT STRUCTURE SEGMENTS FLOWS SEGMENTS SEGMENTS SEGMENTS DESCRIBING A COMPANY’S OFFER
    44. value der proposition remin \" an actual service, and \" the value or benefits \" perceived by customers
    45. customer area
    46. CUSTOMER SEGMENTS CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER CLIENT CLIENT ,-.$&/*+ CUSTOMER CLIENT OFFER CLIENT CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% .*0/*1$ SEGMENTS SEGMENTS SEGMENTS KEY DISTRIBUTION CLIENT CLIENT CLIENT CLIENT CHANNELS RESOURCES SEGMENTS SEGMENTS SEGMENTS SEGMENTS COST REVENUE '% CLIENT CLIENT STRUCTURE SEGMENTS (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS DESCRIBING WHO A COMPANY OFFERS VALUE TO
    47. CUSTOMER SEGMENTS ganizers 1-5 da y event or 1400 with 200- CUSTOMER RELATIONSHIPSndees CLIENT KEY ACTIVITIES CLIENT SEGMENTS e CLIENT t CLIENT SEGMENTS SEGMENTS at SEGMENTS PARTNER Tradeshow/ ,-.$&/*+ CUSTOMER CLIENT CLIENT OFFER CLIENT summits CLIENT CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% .*0/*1$ SEGMENTS SEGMENTS SEGMENTS participants KEY DISTRIBUTION CHANNELS Conference/ CLIENT CLIENT CLIENT CLIENT RESOURCES SEGMENTS SEGMENTS SEGMENTS SEGMENTS r event sponso Rental COST REVENUE ent equipm '% CLIENT CLIENT STRUCTURE (% CLIENT CLIENT SEGMENTS rs FLOWSde SEGMENTS SEGMENTS provi SEGMENTS DESCRIBING WHO A COMPANY OFFERS VALUE TO
    48. DISTRIBUTION CHANNELS CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER CLIENT CLIENT CUSTOMER CLIENT OFFER CLIENT CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS KEY 23.$+34-$3&1 DISTRIBUTION CLIENT CLIENT CLIENT CLIENT CHANNELS RESOURCES SEGMENTS SEGMENTS ,\"#11*5. SEGMENTS SEGMENTS COST REVENUE '% CLIENT CLIENT STRUCTURE SEGMENTS (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS DESCRIBING HOW A COMPANY REACHES ITS CUSTOMERS
    49. DISTRIBUTION CHANNELS CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER spotme CUSTOMER CLIENT CLIENT CLIENT OFFER CLIENT CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS events !\"&% SEGMENTS SEGMENTS SEGMENTS KEY Consultant 23.$+34-$3&1 DISTRIBUTION CLIENT CLIENT CLIENT CLIENT CHANNELS RESOURCES ,\"#11*5. SEGMENTS salesmen SEGMENTS SEGMENTS SEGMENTS Agents spotme.com COST REVENUE Direct '% CLIENT CLIENT STRUCTURE SEGMENTS (% CLIENT SEGMENTScontact CLIENT FLOWS s SEGMENTS SEGMENTS DESCRIBING HOW A COMPANY REACHES ITS CUSTOMERS
    50. CUSTOMER RELATIONSHIPS CLIENT ,-.$&/*+ CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS SEGMENTS +*5#$3&1.\"36 RELATIONSHIPS SEGMENTS SEGMENTS PARTNER CLIENT CLIENT CUSTOMER CLIENT OFFER CLIENT CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS KEY DISTRIBUTION CLIENT CLIENT CLIENT CLIENT CHANNELS RESOURCES SEGMENTS SEGMENTS SEGMENTS SEGMENTS COST REVENUE '% CLIENT CLIENT STRUCTURE SEGMENTS (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS DESCRIBING THE RELATIONSHIPS A COMPANY BUILDS
    51. CUSTOMER RELATIONSHIPS CLIENT ,-.$&/*+ CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS SEGMENTS +*5#$3&1.\"36 RELATIONSHIPS SEGMENTS SEGMENTS Personal PARTNER OFFERo update CUSTOMER CLIENT CLIENT \"&!% NETWORK SEGMENTS inf CLIENT CLIENT !\"#$% SEGMENTS lace on-pSEGMENTS CLIENT CUSTOMER CLIENT !\"&% SEGMENTS SEGMENTS SEGMENTS SEGMENTS attached event-based team KEY DISTRIBUTION CLIENT CLIENT ion atCLIENT customizSEGMENTS CLIENT CHANNELS RESOURCES SEGMENTS SEGMENTS SEGMENTS COST REVENUE '% CLIENT CLIENT STRUCTURE SEGMENTS (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS DESCRIBING THE RELATIONSHIPS A COMPANY BUILDS
    52. process area
    53. KEY RESOURCES CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER CLIENT CLIENT CUSTOMER CLIENT OFFER CLIENT CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS 7*8 KEY CLIENT DISTRIBUTION CLIENT CLIENT CLIENT CHANNELS 9+*.&-+,*. RESOURCES SEGMENTS SEGMENTS SEGMENTS SEGMENTS COST REVENUE '% CLIENT CLIENT STRUCTURE SEGMENTS (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS DESCRIBING WHAT CAPABILITIES ARE REQUIRED
    54. KEY RESOURCES CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER CLIENT CLIENT CUSTOMER CLIENT OFFER CLIENT CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS 7*8 KEY CLIENT DISTRIBUTION CLIENT CLIENT CLIENT CHANNELS 9+*.&-+,*. RESOURCES SEGMENTS SEGMENTS SEGMENTS SEGMENTS Top-notch Low engineers operation cost Flexibility and COSTe m ti'% nseCLIENT REVENUE respoSTRUCTURE CLIENT (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS SEGMENTS Communication skills DESCRIBING WHAT CAPABILITIES ARE REQUIRED
    55. KEY ACTIVITIES 7*8 CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT #,$3:3$3*. SEGMENTS SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS PARTNER CLIENT CLIENT CUSTOMER CLIENT OFFER CLIENT CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS KEY DISTRIBUTION CLIENT CLIENT CLIENT CLIENT CHANNELS RESOURCES SEGMENTS SEGMENTS SEGMENTS SEGMENTS COST REVENUE '% CLIENT CLIENT STRUCTURE SEGMENTS (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS DESCRIBING WHAT ACTIVITIES ARE REQUIRED
    56. KEY ACTIVITIES 7*8 CLIENT KEY ACTIVITIES Event CUSTOMER CLIENT CLIENT CLIENT #,$3:3$3*. SEGMENTS SEGMENTS operations RELATIONSHIPS SEGMENTS SEGMENTS search d RePARTNERan CUSTOMER CLIENT CLIENT OFFER eSEGMENTS t CLIENT NETWORKn lopme CLIENT CLIENT CUSTOMER CLIENT ve\"&!% d SEGMENTS !\"#$% SEGMENTS !\"&% SEGMENTS Marketing and SEGMENTS SEGMENTS SEGMENTS sales Production CLIENT KEY Management DISTRIBUTION CLIENT CLIENT CLIENT CHANNELS planning SEGMENTS RESOURCES SEGMENTS and strategy SEGMENTS SEGMENTS COST REVENUE '% CLIENT CLIENT STRUCTURE SEGMENTS (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS DESCRIBING WHAT ACTIVITIES ARE REQUIRED
    57. business der min employee COMPLETE not approved refused accepted re leave application process no manager VALIDATE approved? yes no yes director DECIDE accepted? \" a collection of activities \" that takes input and \" creates an output that is \" of value to the customer
    58. PARTNER NETWORK CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS 6#+$1*+9 PARTNER CLIENT CLIENT OFFER CUSTOMER CLIENT CUSTOMER CLIENT CLIENT CLIENT \"&!% NETWORK 1*$!&+7 SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS KEY DISTRIBUTION CLIENT CLIENT CLIENT CLIENT CHANNELS RESOURCES SEGMENTS SEGMENTS SEGMENTS SEGMENTS COST REVENUE '% CLIENT CLIENT STRUCTURE SEGMENTS (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS THE PARTNERS THAT LEVERAGE THE BUSINESS MODEL
    59. PARTNER NETWORK CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS Agents 6#+$1*+9 PARTNER CLIENT CLIENT OFFER CUSTOMER CLIENT CUSTOMER CLIENT CLIENT CLIENT \"&!% NETWORK 1*$!&+7 SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS Logistic KEY companie s DISTRIBUTION CLIENT CLIENT CLIENT CLIENT RESOURCES CHANNELS SEGMENTS M anufacturers SEGMENTS SEGMENTS SEGMENTS COST REVENUE '% CLIENT CLIENT STRUCTURE SEGMENTS (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS THE PARTNERS THAT LEVERAGE THE BUSINESS MODEL
    60. finance area
    61. REVENUE STREAMS CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER CLIENT CLIENT CUSTOMER CLIENT OFFER CLIENT CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS KEY DISTRIBUTION CLIENT CLIENT CLIENT CLIENT CHANNELS RESOURCES SEGMENTS SEGMENTS SEGMENTS SEGMENTS COST +*:*1-*9 REVENUE '% CLIENT CLIENT (% CLIENT CLIENT STRUCTURE SEGMENTS SEGMENTS .$+*#/. FLOWS SEGMENTS SEGMENTS DESCRIBING HOW A COMPANY MAKES MONEY
    62. REVENUE STREAMS CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER CLIENT CLIENT CUSTOMER CLIENT OFFER CLIENT CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS KEY DISTRIBUTION CLIENT CLIENT CLIENT CLIENT CHANNELS RESOURCES SEGMENTS Try-before- SEGMENTS SEGMENTS Shared SEGMENTS revenue you-buy Classic rental COST +*:*1-*9 REVENUE '% CLIENT CLIENT (% CLIENT CLIENT STRUCTURE SEGMENTS SEGMENTS .$+*#/. FLOWS SEGMENTS SEGMENTS DESCRIBING HOW A COMPANY MAKES MONEY
    63. COST STRUCTURE CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER CLIENT CLIENT CUSTOMER CLIENT OFFER CLIENT CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS KEY DISTRIBUTION CLIENT CLIENT CLIENT CLIENT CHANNELS RESOURCES SEGMENTS SEGMENTS SEGMENTS SEGMENTS ,&.$ COST REVENUE '% CLIENT CLIENT (% CLIENT CLIENT .$+-,$-+* STRUCTURE SEGMENTS SEGMENTS FLOWS SEGMENTS SEGMENTS DESCRIBING THE COSTS OF A BUSINESS MODEL
    64. COST STRUCTURE CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER CLIENT CLIENT CUSTOMER CLIENT OFFER CLIENT CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS KEY DISTRIBUTION CLIENT CLIENT CLIENT CLIENT CHANNELS RESOURCES SEGMENTS SEGMENTSoperations SEGMENTS SEGMENTS R&D marketing ,&.$ COST REVENUE '% CLIENT CLIENT (% CLIENT CLIENT .$+-,$-+* STRUCTURE SEGMENTS SEGMENTS FLOWS SEGMENTS SEGMENTS DESCRIBING THE COSTS OF A BUSINESS MODEL
    65. I<J$?69@G@9@<8 6789:;<=$=<>?9@:A8B@C8 Research & development Product planning Personal info update Marketing & sales on-place attached team Event operations event-based customization Management & strategy C?=9A<=$A<9H:=I G?>7<$C=:C:8@9@:A 6789:;<=$8<D;<A98 Facilitate networking 1-5 day event organizers Manufacturers Facilitate interactivity Tradeshows participants Agents Carry innovation Event sponsors Logistic companies Facilitate on-site logistics Rental equipment providers I<J$=<8:7=6<8 E@89=@F79@:A$6B?AA<>8 Top-notch engineers Direct contacts Communication skills Agents Flexibility & response time Consultant salesmen Low operation cost spotme events s eye view spot-me.com bird’ 6:89$89=7697=< =<G<A7<$89=<?;8 R&D Classic rental Sales and marketing Shared revenue Operations Try-before-you-buy
    66. ma nagi ng as d esig ning
    67. the desig ner’s toolk it ...
    68. co-d esigni ng ...
    69. co-design
    70. sto rytell ing ...
    71. storytelling
    72. role s of BM
    73. what are the advantages ... of this approach ? rf.snoitartsulli
    74. ALL ON ONE PAGE HOLISTIC VIEW FOCUSED RELATIONSHIPS
    75. ORGANIZATION according to Galbraith
    76. SCORECARD according to n Kaplan/Norto
    77. BUSINESS PLAN
    78. des ign l oop
    79. design evaluate
    80. 5 steps of business model design !\" #\" %\" $\" &\" !! \"#$%&'(#)#*'$+,-) !! 2$$#$$) !! (&2',$30&/)0,) !! 3.&,),#5)/0\"#1) !! %0//.,'%23#) (.$',#$$)/0\"#1) $3&#,-34$)2,\") '/7&08#/#,3$)9) ',30)2)7&0:#%3) 9)'/71#/#,3) 5#26,#$$#$) 0770&3.,'+#$)) &02\"/27) to be continued ...
    81. business model rev iew \" innovation \" common language \" managing as designing
    82. “GapingVoid” on business model business model innovation www.gapingvoid.com
    83. CLIENT CUSTOMER CLIENT KEY ACTIVITIES CLIENT CLIENT SEGMENTS RELATIONSHIPS SEGMENTS SEGMENTS SEGMENTS PARTNER CLIENT CLIENT CUSTOMER CLIENT CLIENT OFFER CLIENT CUSTOMER CLIENT \"&!% NETWORK SEGMENTS SEGMENTS !\"#$% SEGMENTS SEGMENTS !\"&% SEGMENTS SEGMENTS SEGMENTS DISTRIBUTION CLIENT CLIENT KEY RESOURCES CLIENT CLIENT CHANNELS SEGMENTS SEGMENTS SEGMENTS SEGMENTS REVENUE '% CLIENT COST STRUCTURE CLIENT SEGMENTS (% CLIENT CLIENT FLOWS SEGMENTS SEGMENTS SEGMENTS business model canvas
    84. business model design
    85. ^ business-model-design.blogspot.com Alex’s blog
    86. ^ business-model-design.blogspot.com Alex’s blog &.5+*()K$F&'()#''$ ;+,#-$@))+L/4+)$F++M

    + ypigneurypigneur, 12 months ago

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