Warsaw Seminar Diem Ho 2


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Warsaw Seminar Diem Ho 2

  1. 1. Entreprises and Skills for the Future Diem Ho Member of the IBM Academy of Technology 23-24 October 2009, Warsaw Higher Education Reform in Europe Seminar for Bologna and Higher Education Reform Experts diem_ho@fr.ibm.com IBM EMEA University Relations © 2002 IBM Corporation
  2. 2. Something meaningful is happening… •The world is flatter •The world is The world is more smaller interconnected, instrumented and intelligent. •The world is getting smarter because it can. because it must. because we want it to a smarter planet a service-oriented economy 2 © 2009 IBM Corporation
  3. 3. The needed skills are changing… IT Jobs that have been most affected Demand is rising for new IT jobs in by Global resourcing areas • Application Development • Business Analysis • Application Maintenance • Security Analysis • Packaged Application Tools • Vendor Management • Transcription Services • Service Management • Contract and Call-Center Staff • System Integration • Specialized Business Process Outsourcing • Data Mining Services • Business Intelligence • Database Administration • Network Engineering • Network Architecture Value of education is crucial during times of change Challenges & opportunities of innovation reside at the intersection of business and technology (need for T-Shaped professionals) Curricula must transform to reflect the realities of today and tomorrow 3 © 2009 IBM Corporation
  4. 4. Skills required Skills for Creating Values 4 © 2009 IBM Corporation
  5. 5. Value Creation How to do it? - through Innovation to do things better: - more efficient in processes - more relevant in contents - more effective in outcomes Smarter Planet Need Market Valued Skills 5 © 2009 IBM Corporation
  6. 6. Knowledge Cycle and Innovation The Role of Higher Education Knowledge Cycle New Technologies / Knowledge Disseminating Acquire Creating Create knowledge Assimilate Discover new knowledge Understand business Develop values challenges Innovations Society/Businesses Application of knowledge “Business schools need to have a two-track faculty, with the second track being a clinical faculty, that is, ...those who would bring into the classroom the world of practice and experience”. JEFFREY E. GARTEN (former YSM dean) 6 © 2009 IBM Corporation
  7. 7. Market Valued Skills Opportunities in 2009 Potential - Longer Term Outlook Areas (2009 through 2014) Operating Systems Networking and Application Internetworking SOA Network Systems Systems Software Security Security Software Engineer Antivirus Protection Wireless/Mobile Identity Management RFID Services Web/eCommerce Change Management Service Management (ITIL) Web Services Risk Management Vendor Management Enterprise Application Suites Database Systems Analyst Database Administrator Security Business Intelligence Disaster Recovery Project Management Project Management Data Management 7 © 2009 IBM Corporation
  9. 9. Service Innovation: Value Creation Matrix Value Market Revenue Profit Productivity Challenges Share /Utility Customers Mass Customization roducts & Services Facilitation, Simplification, Integration, Standardization, Differentiation Market & Competitors Globalization, Market Singularization Operations/ Optimization, Automation, Integration, rocesses/ Resources Securitization Governance & Regulation Compliance Optimization Business Integrity 9 © 2009 IBM Corporation
  10. 10. Examples of Skills Required •Leadership •Entrepreneurship or Service Science •Strategy MARKET & •Critical Thinking/Analysis COMPETITORS •Macroeconomics PRODUCTS & SERVICES OPERATIONS/PROCESSES/RESOURCES CUSTOMERS •Infrastructure •Processes •BI/Data warehousing •BI//Data warehousing -IT Architecture - e-Commerce •Product/Service Management •Behaviour Science -IT for Services - SOA/BPM/ERP/ISC •Product/Service Marketing •Business Analytics -IT Management - Quality Management •R&D Management •Optimization •Project Mgt/Consultancy•Human Capacity Mgt •Microeconomics •CRM, Marketing •Financial Management •Knowledge Mgt •Pricing •Sales •Innovation •Innovation GOVERNANCE BUSINESS INTEGRITY •Social Responsibilities •Business Law/Reg. Compliances ERP: Enterprise Resource Plann Business Intelligence A: Service Oriented Architecture •Ethics and Values •IT based Risk Management ISC: Integrated Supply Chain 10 © 2009 IBM Corporation
  11. 11. Top Solutions for New Intelligence for Smarter Planet Information on Demand Information Information Agenda Academic Initiative Management Information Infrastructure Related New Intelligence Courseware Business Intelligence •Designing SOA Solutions with the IBM SOA Foundation Business Event Processing •Information Management Basics Predictive Analytics Solutions •Architecting the Data Warehouse Capability Telelogic and Cognos •Relational Database Design •Changing Business with Data Insight •IBM Informix Dynamic Server Administration Industry Specific Assets (IA, MRO, •SQL & Database basics Telelogic) •Teaching Business Process Management with Innov8 Engaging the CRM, SCM and HR Transformation •Teaching Business Process Modeling Value Chain Sensor and Actuator •Introduction to IBM DB2 Information Integration •Advanced Data Warehouse Workshop: Multi-Dimensional Modeling •DB2 for z/OS Fundamentals Business Optimization Solutions •DB2 Family Fundamentals Business Process Management •DB2 SQL Workshop Smart SOA Business Information On Demand, Information Agenda •Designing SOA Solutions with the IBM SOA Foundation •Getting Started with SOA Optimization Information Infrastructure SW and Services •Implementation Technologies for Service Oriented Designs •The Value of Service Oriented Architecture •IBM WebSphere Business Modeler- Process Simulation and Analysis 11 © 2009 IBM Corporation
  12. 12. Top Solutions for Smart Work for Smarter Planet Industry business solutions and Industry frameworks Academic Initiative Agile Business Business Model Innovation services (CBMSOMA) Related Smart Work Courseware Model SOA strategy services Smart SOA INsight series Collaboration software and services •Designing SOA Solutions with the IBM SOA Foundation RFID, sensors, actuators, consulting services •Assessment Assets for Service Oriented Architecture (SW707) Web 2.0 products and service •Developing Applications with a Service-Oriented Architecture Consulting services for CRM and SCM •Getting Started with SOA Connected Collaborative Software Development •Implementation Technologies for Service Oriented Designs Customers WebSphere Commerce Mobility & Contact Center Solutions •Service Oriented Architecture Design Patterns •The Value of Service Oriented Architecture •Fundamentals of IBM Lotus Domino 8 Application Development •Using IBM Lotus Notes 8 Mail, Calendar, and Contacts Key Agility Indicators •IBM WebSphere Portal v6.0: Administration 1&2 BPM Suite and consulting services •IBM WebSphere Business Modeler- Process Simulation and WebSphere Business Events Dynamic Business Component Business Modeling services – (KAIs) Analysis Processes Enterprise Architecture products and services •IBM WebSphere Enterprise Service Bus Implementing an ESB •Using IBM WebSphere Business Modeler, Monitor and Process Server for BPM •IBM WebSphere Commerce V6.0 Hands-on Training for Smart SOA and SOA solution services Developers Application Infrastructure •Programming XML with Java 1.4 Smart SOA Connectivity and Integration SOA Sandbox •Teaching Business Process Management with Innov8 •Developing Supply Chains to support Service Operations •Introduction to XML and Related Technologies 12 •Teaching Business Process Modeling © 2009 IBM Corporation
  13. 13. Top Solutions for Dynamic Infrastructure for Smarter Planet Academic Initiative: Related Dynamic Infrastructure Courseware Reduce Cloud Computing Cost Virtualization •Foundations in IT Services I and II •IBM Tivoli Netcool/Proviso 4.4.3 System Administration and Energy Efficiency Maintenance •IBM Tivoli Asset Management for IT 7.1 Implementation •IBM Tivoli Access Manager for Enterprise Single Sign-On Workshop Information Infrastructure •IBM Tivoli Business Services Manager 4.1 for Implementers •IBM Tivoli Composite Appl. Mgr for RTT 6.1 - Install Monitor Deploy •IBM Tivoli Composite Application Manager for Response Time 6.2 Improve Service Management Implement and Admin Workshop •IBM Tivoli Federated Identity Manager 6.1 - Deployment and Service Asset Management Administration •IBM Tivoli Monitoring 6.2 for Implementers •IBM Tivoli Netcool/Impact 4.0 - Administration and Implementation Security Management •IBM Tivoli Netcool/OMNIbus 7.1 - User •IBM Tivoli Netcool/Realtime Active Dashboards 3.0 Fundamentals •IBM Tivoli Network Performance Reporting 3.X User Business Resiliency •IBM Tivoli Provisioning Manager 5.1 - Operations Management Workshop Express Mid-Market •Service Desk Management Using IBM Maximo 6 for IT Manage •Work Management in IBM Maximo 6 for Enterprise Asset Management Risk Offerings •An Introduction to the Mainframe - Large Scale Commercial Computing •An Introduction to the Mainframe - z/OS Basics Strategic Outsourcing •Linux on System z •Teaching Enterprise Systems 13 © 2009 IBM Corporation
  14. 14. Top Solutions for Green and Beyond for Smarter Plane Data Center Assessment and Design Academic Initiative: Finding the Services Related Green and Beyond Courseware & Green IT Value in Green Software for a Greener World Assets Intelligent Utility Network and Metering •An Introduction to Large Scale Commercial Computing •An Introduction to the Mainframe - Networking Intelligent Transportation •An Introduction to the Mainframe - z/OS Basics Consumer Driven Supply Chain •IBM’s Software for Greener World Smart Systems Intelligent Oilfields, Manufacturing •Lotus Quickr 8.1 Productivity •IBM Content Collector, Filenet •Information Agenda for Energy & Utilities •IBM Tivoli Usage and Accounting Manager, IBM Tivoli Monitoring for Energy Management Accounting •Rational Test Lab Manager Managing •Lotus Notes, Domino 8.5 CSR and Sustainability •SmartSOA Sandbox Accelerating Carbon Management •IBM FileNet Business Process Manager, Societal Shifts Reputation Management Services •IBM FileNet Content Manager •Lotus Forms & Lotus Forms Turbo and Corporate Ethical Supply Chain Monitoring •Telelogic System Architect Social Responsibility http://www.ibm.com/academicinitiat 14 © 2009 IBM Corporation
  15. 15. So how do we develop skills and competences in this new world era? Market singularity •Specialization Delivery and Pedagogy Excellence •Infrastructure: Cloud computing •computing on demand, Quality Leadership Learner Centricity applications on demand Product: Contents •Relevance •bandwidth, jitter, reliability, Service: Faculty availability •Impact •Tools: • ubiquitous, participatory, collaboratory Governance Challenges •Accreditation •Certifications 15 © 2009 IBM Corporation
  16. 16. Skill Development What does IBM do to contribute and to help in developing the skills for the 21st century? https://www.ibm.com/developerworks/university/ 16 © 2009 IBM Corporation
  17. 17. Global University Programs - Today Four Pillars Programs & Initiatives Talent - Research Shared University Research Awards (SUR) Collaboration in areas of mutual Faculty Awards nterest & value Open Collaborative Research Awards (OCR) Centers for Advanced Study (CAS) World Community Grid (with CC&CA) Talent - Skills Academic Initiative Program (led by SWG) Building the pipeline SSME/Smarter Planet Skills for 21st Century LA Grid Initiative (Hispanic Focus) Student Contests / Competitions (e.g., ACM) Innovation Centers and Developer Relations Volunteerism/Corp Citizenship (with CC&CA) Talent - Recruiting PhD Fellowship Program Acquiring top talent Global Recruitment Campaign Global University Sourcing Extreme Blue Internship Program nfrastructure Projects Partnership Executive Program (PEP) Value creation, sales, and revenue Client Executives S&D generation Public Private Partnerships in Research Industry-Academic IP Collaboration 17 © 2009 IBM Corporation
  18. 18. The IBM Academic Initiative Our goal: Skills for the 21st Century Our mission Partnering with schools, colleges and universities to drive open standards, open sources and IBM technology Better educate millions of students for a more competitive IT workforce Our offerings No Charge access to IBM technology & tools Course materials and curriculum Education: faculty, IT staff and students Certifications and Qualifications Over the past year we have worked with thousands of faculty members and institutions, teaching over 8,000 courses to over 800,000 students worldwide supported by thousands of IBM volunteers http://www.ibm.com/developerworks/university/academicinitiative 18 © 2009 IBM Corporation
  19. 19. Shared University Research Collaboration with IBM Universität Karlsruhe Universität Stuttgart PhD Fellowships Meraka Institute, SA New University of Lisbon Ecole polytechnique fédérale de Lausanne Universidad Carlos III de Madrid University of Oxford University of Toulouse 3 University Carlos III, Madrid University Polytechnic of Turino University of Bristol Koc University, Turkey Technical University of Munich University Polytechnic of Timisoara University of Karlsruhe Ozyegin University, Turkey University Politehnica of Bucharest Technion Institute of Technology National and Kapodistrian University of Athens Faculty Awards Catholic University of Louvain •Technical University of Cluj Napoca Politecnico di Milano Cambridge Moscow State Institute of Electronics and Mathema Makerere University, Uganda Erasmus University of Rotterdam University Polytechnic of Bucharest University of Stuttgart Royal lnstitute of Technology, Stockholm Bocconi. Italy University of Economics, Prague Technical University of Budapest Istanbul Bilgi, Bilkent, Koc, METU, Ozyegin tps://www.ibm.com/developerworks/university/research/index.html 19 © 2009 IBM Corporation
  20. 20. IBM-University Collaborations Internship current situations •Croatia, Slovenia and Bulgaria have internships within the respective brands and are handled 'ad-hoc ' with HR support, fulfilling the business demand 'on demand' •Serbia, started last year. •Turkey and Romania: regular programs Certifications/Qualifications •Recently for Bulgaria: Sofia University, Varna Free University, University of Ruse, Technical University of Sofia. Serbia: Belgrade University, Singidunum University. Croatia: Faculty of Humanities and Social Sciences, Faculty of Computing and Engineering, Faculty of Organization and Informatics, Academy for applied computing, Faculty for traffic sciences, Turkey: Bahcesehir University, Baskent University, and Dokuz Eylul University Recent University-IBM Partnerships Serbia: Institute of Physics Belgrade, Faculty of Mathematics – University of Belgrade, Faculty of Informatics and Management – Singidunum University, Romania: Transylvania University of Brasov, Academy of Economic Studies (ASE), TU in Cluj-Napoca, Politehnica University of Timisoara, Croatia: Computer College, Slovenia: Maribor, Poland: the Wroclaw Research Center, Poznan Technical University, Czech Rep: Faculty of Informatics Masaryk University 20 © 2009 IBM Corporation
  21. 21. Bulgaria – A Government-University-IBM Collaboration Our University Goals Market Leveraged Partnerships Collaborative Opportunity Innovation (Sales) Research Government Skills Recruiting Corporate Academia BM and Bulgarian Government in Partnership in Nanoscience BM Helps Create First Nanotechnology Center in Central and Eastern Europe SOFIA, Bulgaria - 22 May 2009: IBM (NYSE: IBM) and the Bulgarian government today officially announced heir cooperation in the area of nanoscience and a deal for IBM to support the creation of what will be the first Bulgarian nanotechnology center. The General Framework Agreement signed today defines the scope of cooperation between IBM and the Bulgarian government and ways to encourage industry, universities and the Bulgarian Academy of Science to work together in the emerging field of nanoscience. The government’s three-year program is aimed at creating ifferent nanoproducts, micromachines and microsystems. http://www-03.ibm.com/press/us/en/pressrelease/27571.wss 21 © 2009 IBM Corporation
  22. 22. IBM helps to make the planet smarter Academic Initiative helps develop skills for a smarter planet Skills to develop flexible and dynamic processes modeled for the new way people buy, live & work. Skills to take Smart Work Skills to reduce energy costs advantage of the drive greater efficiencies, wealth of information respond more quickly by takin available in real time New Green & action now on energy, the from a multitude of Intelligence Beyond environment, and sustainabilit sources to make more and develop new portfolio of intelligent choices. Dynamic green services and products. Infrastructure Skills to create intelligent infrastructure that drives down cost, is secure, and is just as dynamic as today’s business climate 22 © 2009 IBM Corporation
  23. 23. Value Creation in Higher Education Knowledge Cycle Student Perspectives: culty perspectives: • Hitting the ground running Standing out among the New Technologies •Employability out -standings / Knowledge •Knowledge •Patents •Experiences •Publications Acquire •Insight Create Pushing the frontier of Discover •Project based nnovation and relevancy Assimila approach te •Government/industry • Preparing for innovation Partnership •Versatility: wider spectr Understand - practicality business Develop values •Major challenges - alignment with Innovations •Minor government/industry • Expecting the unexpected strategic objectives •Adaptability Society/Businesses Committing to change •Methodology •Continual learning Multi-disciplined and Collaborative •Framework •Better student pre-university orientation: common trans-disciplined 1st year courses •Quarter system •Two year program (like foundation degree, UK; or DUT, France) 23 © 2009 IBM Corporation
  24. 24. Skills by Training Knowledge Cycle Adult Learning • Incentives for employers New Technologies •Tax credit Internship / Knowledge • Quality assurance •Certification • Internalization Acquire •Promote programs l Create •Accreditation Assimilate Discover • Market valued skills Erasmus •Alignment with job’s • Duration market •Sufficient time to • Meeting expectation create values for Understand business students and employ Develop values •Well defined learning challenges outcomes • Program design Innovations •Clearly identified sk Society/Businesses acquired • Government contributio •Cost sharing or tax Multi-disciplined and Collaborative credit • University-Industry partnership 24 © 2009 IBM Corporation
  25. 25. Skills for Innovation Knowledge Cycle Professional Perspectives: New Technologies / Knowledge •Challenging the Conventional Wisdom Acquire Create •That’s it? Discover •Creativity Assimilate •Can I do better? Understand •Passion business Develop values challenges •Am I excited? Innovations •Perseverance Society/Businesses •Yes, I can! Multi-disciplined and Collaborative 25 © 2009 IBM Corporation
  26. 26. Conclusions: to meet the challenges of Skills for the futu Higher Education Reform for Market Valued Skills for the 21st Century Innovation for the Economy through Service Science/Smarter Planet in our Universit Curricula Quality assurance Value Creation by focussing on society’s needs (client/learner centricity, private public partnership) 26 © 2009 IBM Corporation
  27. 27. 27 © 2009 IBM Corporation
  28. 28. About the speaker: Dr Diem Ho is Manager of University Relations for IBM Europe, Middle East and Africa (EMEA). His mission is to build and manage relationships of mutual value for IBM and the academic community. Diem’s past research interests covered many disciplines in Science, Technology and Finance/Economics. He has published widely in physics, mathematics, image processing, remote sensing, engineering, optimization and finance. He recently co-edited/authored a special issue of the Computational Economics on Stochastic Process and Data Analysis published by Springer. In recent years, he has lectured intensively on Higher Education Reform and is a member of the peer review teams for the EFMD-EQUIS and EPAS accreditation programs and a member of the EPAS committee. He is an associate editor of the journal of Computational Economics and is a member of the IBM Academy of Technology. Before assuming his current position, he was an EMEA practice leader with the IBM Management Technologies Consulting Group, specializing in using Technologies to address Business Challenges in Banking and Finance sector. Before joining IBM, Diem was a university professor and he continues to supervise PhD thesis to-date. Diem obtained two Master degrees and a PhD in Magnetospheric Physics at Stanford University, California. 28 © 2009 IBM Corporation
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