Organizational change
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Organizational change

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Organizational change Organizational change Presentation Transcript

  • ORGANIZATIONAL CHANGE
  • IntroductionWe describe environmental forcesthat are requiring managers toimplement comprehensive changeprograms. We also consider whypeople and organizations often resistchange and how this resistance canbe overcome. We review variousprocesses for managingorganizational change.
  • FORCES FOR CHANGENature of the WorkforceTechnologyEconomics shocksCompetitionSocial trendsWorld politics
  • Managing planned changeChange: Making things differentPlanned changeUnplanned changeChange agents
  • What can change agents change? Changing structure Changing technology Changing the physical setting Changing people
  • Resistance to changeIndividual resistanceOrganizational resistance
  • Individual ResistanceHabitSecurityEconomic factorsFear of unknownSelective information processing
  • Organizational ResistanceStructural InertiaLimited focus of changeGroup inertiaThreat to expertiseThreat to established powerrelationshipsThreats to established resourcesallocation
  • Overcoming Resistance to change Education and communication Participation Facilities and support Negotiations Manipulation and cooperation Coercion