Books? Where we're going we don't need (physical) books!

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  • Do we have the materials/staffing to support them? We’re not really going to see too many iPads, but that doesn’t mean we shouldn’t be prepared.
  • YCLD is a large county system with eight branches. Yuma County is larger than the state of Connecticut – about 5,514 sq . miles
  • You are honor bound to inform the district. Handouts, handouts, handouts! Use simple vocabulary and stress certain keywords. Explain WHY when you can. Use screenshots and flowcharts to illustrate step by step. Use pictures to explain difficult concepts (i.e. sideload vs. download).
  • Keep videos short! Choose the correct format to start with.
  • What motivates people?
  • Books? Where we're going we don't need (physical) books!

    1. 2. <ul><li>[email_address] </li></ul><ul><li>[email_address] </li></ul><ul><li>[email_address] </li></ul><ul><li>yumalibrary.org </li></ul><ul><li>facebook.com/yumalibrary </li></ul><ul><li>twitter.com/yumalibrary </li></ul>
    2. 3. <ul><ul><li>Staff need to learn and accept technology quickly – the future is not what we expect. </li></ul></ul><ul><ul><li>Boost staff confidence in their technical expertise – it doesn’t have to be boring OR threatening OR complicated! </li></ul></ul><ul><ul><li>Keep your library relevant – don’t disappear! </li></ul></ul>
    3. 6. <ul><ul><li>We all know that the role of the library IS changing and WILL continue to change. </li></ul></ul>
    4. 7. Anticipate Your Demand <ul><ul><li>Spanish speaking populations </li></ul></ul><ul><ul><li>Poorer communities </li></ul></ul>
    5. 8. Millenials <ul><ul><li>What will they expect from us in five years? </li></ul></ul>
    6. 9. <ul><li>Source: 2010-2011 Public Library Funding and Technology Access Survey: Survey Findings and Results. Information Policy & Access Center. June 2011. </li></ul>Consider Geography
    7. 10. The Isolation Factor Persons per square mile, 2010 Yuma County Maricopa County Arizona 35.5 414.9 56.3 Source: U.S. Census Bureau. (2011, October 27). State & county Quickfacts: Yuma County, AZ, Maricopa County, AZ.
    8. 12. <ul><ul><li>What is it that YOU provide? </li></ul></ul>
    9. 13. Necessary Tools <ul><ul><li>eReader Summit Devices (Thanks State Library!) </li></ul></ul><ul><ul><li>Ask tech-savvy patrons to demonstrate their devices to staff or share their expertise. </li></ul></ul><ul><ul><li>Community partners: ask businesses to come demonstrate devices. </li></ul></ul>
    10. 14. Communication <ul><ul><li>Encourage sharing! Make a Wiki! </li></ul></ul><ul><ul><ul><li>Collect all instructions, handouts, information – good for both staff and public. </li></ul></ul></ul><ul><ul><ul><li>Can change as soon as the devices/platforms do. </li></ul></ul></ul><ul><ul><ul><li>Link to outside help. “It’s not like we write the books.” </li></ul></ul></ul><ul><ul><li>In-person </li></ul></ul><ul><ul><ul><ul><li>Staffing: use your librarians. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Hold regular review sessions. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Make an eReader checklist. </li></ul></ul></ul></ul><ul><ul><ul><li>Skype/Adobe Connect </li></ul></ul></ul><ul><ul><ul><li>Video Tutorials </li></ul></ul></ul>
    11. 15. <ul><li>Mashable: 12 Screencasting Tools for Creating Video Tutorials </li></ul><ul><li>Mashable’s Video Toolbox: 150+ Online Video Tools and Resources </li></ul>Excellent Resources <ul><li>Sharing/Community Spaces </li></ul>
    12. 17. <ul><ul><li>There will ALWAYS be staff lacking motivation. You’re always going to have that. </li></ul></ul>
    13. 19. Empowerment & Accountability <ul><ul><li>Force ALL staff to help patrons. Resist the urge to shove it off to the resident eReader expert. </li></ul></ul><ul><ul><ul><ul><li>Learn by doing – trial by fire (a time-honored YCLD tradition). </li></ul></ul></ul></ul><ul><ul><ul><ul><li>We already work with patrons to solve problems in every reference interaction – motivation. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Empowering and exciting to figure it out – a real sense of accomplishment. </li></ul></ul></ul></ul><ul><ul><li>Write it into their evaluations – it IS customer service! </li></ul></ul>
    14. 20. Luddites & Technophobes <ul><ul><li>Technology is changing SO fast/SO much. </li></ul></ul><ul><ul><ul><li>Try to focus on what is viable, not the latest and greatest. Don’t try to be an innovator, but don’t be a laggard either. </li></ul></ul></ul><ul><ul><ul><li>We’re not experts. We just need to be one (or two) steps ahead. </li></ul></ul></ul><ul><ul><ul><li>Be honest! </li></ul></ul></ul><ul><ul><li>Platforms, formats, and devices are not helpful/user friendly. </li></ul></ul><ul><ul><ul><li>A huge opportunity! You know who’s helpful and user friendly? The LIBRARY. </li></ul></ul></ul>
    15. 22. <ul><li>Special thanks to: </li></ul><ul><li>Irene Morales, City of San Raphael Public Library </li></ul><ul><li>Laurie Boone, Yuma County Library District </li></ul><ul><li>Aurora Grey, Yuma County Library District </li></ul>

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