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creating the !
!
library experience
ultimate

LACONi Circulation !
November 21, 2013
everything is changing
23% of adults
read an eBook
in 2012.
!

In 2011,
it was 16%.

!

67% of adults
read a paper
book in 2012.

!
!

It was 72%
a year ago.

Source: http://libraries.pewinternet.org/2012/12/27/e-book-reading-jumps-print-book-reading-declines/
Source: The Atlantic Wire
http://www.flickr.com/photos/rwphoto/4519581602/
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
who we are

toby greenwalt
virtual services coordinator
skokie public library
@theanalogdivide

leah white
head of popular materials
ela area public library
@leahlibrarian

richard kong
deputy director
skokie public library
@kongtemplation
who we are not
the plan
1.growth of mobile
2.digital content
3.social media strategies
4.new library experiences
5.design thinking
6.q&a
growth of mobile
Photo Credit: br1dotcom via Compfight cc
Photo Credit: seanaes via Compfight cc
Photo Credit: William Hook via Compfight cc
Photo Credit: pietroizzo via Compfight cc
how many of you had a
mobile phone in 2000?
how many of you had a
mobile phone in 2005?
how many of you had a
mobile phone in 2010?
how many of you have
a mobile phone now?
how many of you have
a smart phone now?
how many of you use your
phone at least once
every hour on an
average day?
how many of you use
your smart phone to
access the web more
than your home
computer?
91% of American adults have a cell phone!
56% of American adults have a smartphone!
!

24% of Americans ages 16+ own an e-reader!
35% of Americans ages 16+ own a tablet!
!

34% of cell internet users go online mostly using their phones

Photo Credit: http://bit.ly/1ffIpNW
Photo Credit: garryknight via Compfight cc
New Technologies: Creating the Ultimate Library Experience
Photo Credit: lukew via Compfight cc
New Technologies: Creating the Ultimate Library Experience
mobile everything
digital content
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
Overdrive
3M Cloud Library
New Technologies: Creating the Ultimate Library Experience
AXIS 360
Douglas County Model
Zinio
New Technologies: Creating the Ultimate Library Experience
One Click Digital
Hoopla
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
social media
the new service desk
New Technologies: Creating the Ultimate Library Experience
lurking
posting pics
New Technologies: Creating the Ultimate Library Experience
being ridiculous
New Technologies: Creating the Ultimate Library Experience
answering questions (especially the hard ones)
searching for local questions
searching for the library
New Technologies: Creating the Ultimate Library Experience
getting involved with trends
celebrating milestones
creating weekly rituals
stealing ideas from private industry
new library experiences
from transactions
to experiences
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
Source: Chattanooga Public Library
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
http://librarianproblems.com/post/50917804431/a-patron-doubts-i-can-find-what-theyre-looking-for
New Technologies: Creating the Ultimate Library Experience
http://youtu.be/Ae7dA41tJuk
http://flic.kr/p/
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
Source: Lansing Public Library
what circ can do
look. listen. leave the desk.
be creative.
speak up.
design thinking
What I Was Going To Say
say yes!
experiment!
play!
fail!
learn!
desire to be the best!
stay nimble!
innovate
New Technologies: Creating the Ultimate Library Experience
Photo Credit: CodyWDWfan via Compfight cc
Photo Credit: p.murf via Compfight cc
Brainstorming Ground Rules
go for quantity!
defer judgment!
encourage wild ideas!
build on ideas of others!
stay focused!
one conversation at a time!
be visual
New Technologies: Creating the Ultimate Library Experience
New Technologies: Creating the Ultimate Library Experience
Source: http://slidesha.re/1h423gs
thank you!
questions?

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New Technologies: Creating the Ultimate Library Experience