b2b marketing on digital steroids

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    b2b marketing on digital steroids - Presentation Transcript

    1. b2b marketing on digital steroids why big logos need social media
    2. copyright notice
      • This presentation is made available to all the registered readers of visionarymarketing.com
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    3. my personal research online… since 1995
      • http://visionarymarketing.com
      • http://visionary.wordpress.com
      • a French Web 2.0 website
    4. my role at Orange Business Services http://orange-business.com/
    5.  
    6. how solution selling applies to the Web now you tell me, i realise I have a problem i know i have a problem i know i need this to solve my problem
    7. http://geekandpoke.typepad.com/
    8. accountability : impact on the marketing landscape
    9. it’s here for real but maybe not really new
    10. the end of thought leadership (as we knew it) http://www.businessweek.com/innovate/content/apr2007/id20070409_372598.htm
    11. the ecosystem TYPICAL B2B ECOSYSTEM NEWS OPINION LEADERS OTHER SECTORS CONSULTANT PARTNER ENTERPRISE X RSS FEEDS WEB ENTERPRISE OTHER REGIONS ADMIN CONTRACTORS BUYER LEGAL BUSINESS UNIT CLIENT TEAM FINANCIAL CONTROLER CONSULTANTS OTHER BUSINESS UNITS ENTERPRISE Y CONSULTANCY VENDOR VENDOR
    12. 15 golden rules for web 2.0
      • for a big logo, it’s more about culture than technology
      • need to be prepared to withstand suggestions, critique, and even possibly destruction in a totally transparent manner
    13. risks 2.0? the Kryptonite blogstorm
      • what response to public information posted about your brand , products/services , company performance …?
      blogs usenet multi- media portals online news forums news feeds wikis reputation management
    14. interactivity matrix wikis + interactivity - - + e-commerce online discussions Information driven Internet presence mash ups aggregators ideagoras closed UG shared online space closed UG extranets - needs facilitation - contents to be generated prior to opening the wiki - user expertise required build content collectivelly + very interactive open to all/ unstructured. Can be monitored. Best suited for consumer or support Co. Marketing / expert facilitation ++++ job in itself online discussions : co_market / design + interactive/  - facilitation+++ - initial content required easy to setup no risk - a must in services
      • ultimate goal for website
      • require database and flow
      forums blogs Internet presence online product catalogue fully fledged e-commerce site
    15. live at http://blogs.orange-business.com  www.tinyurl.com/orange0708
    16. http://youtube.com/orangebusiness http://orange-business.tv
    17. feedback from the Blog Council
      • the fear factor
      • youtube: cheaper and better
      • extensive use of social media tools and micro-blogging
      • means to solve budgetary issues?
      • buy-in issues
      • disclosure
      • legal issues
      • the ROI issue
      • blogging ROI book to be issued by Blog Council
    18. what’s in it for a big logo? “ captive” audience specific profile details groups of interest  potential targets viadeo, linkedin, facebook
      • R&D
      • questions waiting for answers
      • answers waiting for questions
      • spreading the word
      • ideagoras: innocentive, bespoke
      • consumers or users
      • product testing
      • community of clients
      • direct feedback discussion platforms, bespoke/not
      • readers
      • tags
      • votes
      • bloggers helping each other
      • promote & compete
      • wikio, technorati, digg, youtube
    19. a few examples of collaboration at Orange
    20. about Yann Gourvennec
      • since 2008, head of internet, orange business services
      • 2005-06/2007, innovation principal, orange business services
      • 2003-06/2005, alliance partner manager, france telecom
      • 1999 – 2002 - director e-business: france telecom teleconferencing services
      • 1997 - 1999 – consultant, Internet, marketing & information systems, cap gemini
      • 1995-1997 – internet marketing consultant, unisys europe
      • 1992-1995 – business systems manager, unisys europe
      • 1988-1992 – business systems manager, unisys france
      • 1985-1988 – account executive, philips France
      • my research is available online at: http://visionarymarketing.com/

    + Yann GourvennecYann Gourvennec, 2 years ago

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    why big logos need social media

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