◦FIRM served about 6,500 refugee
-Most of their clients are Hmong,
Laos, and Slavic.
◦ FIRM provides support,
employment, & advocacy for their
-Their clients know little or no
◦ FIRM’s clients have a great &
closed relationship with FIRM’s
staffs. Clients came into the
agency knowing that FIRM would
do what it needed to help their
clients to the fullest.
• Unemployment Programs
◦ Jobs Now
◦ Vocational English-as-a-
Second Language (VESL)
• Health Care Programs
◦ Hmong Health Collaborative
◦ Lead Education Program
• Neighborhood Outreach
◦ Licensed Preschool
• Healthy Homes Project
• Slavic Family Support
• Theological Education
– Elder Support
– Community Gardens
Addressing Population At Risk
● Employment services at FIRM are
designed to help refugee that arrive in
the United States for less than 5 years.
Refugee that are in the United States
for longer than 5 years, FIRM only
provide them with advocacy. Other
programs are opened for everyone.
● The VESL just started at FIRM on
October 1, 2010. VESL is a program
targeting Cal-Works participants to have
vocational training on specific area such
as: manufacturing, home health, and
food services. All Cal-Works
participants are welcome to participant
as long as they are referred from the
“Sharing Christ’s love to build communities
of hope with new Americans.”
• Christ Focused
• Empowerment & Evangelism
• FIRM is a faith based ministries. However, they do not teach
religion to their clients.
• FIRM provides refugee with love by helping them with various
services that they needed. By doing so, FIRM hopes clients
can make connection between the love they received from the
staffs to Jesus Christ’s love for its people.
• Every Christmas, FIRM has a huge gathering for their clients
and during that time, they would perform plays to tell story of
• FIRM staffs are familiar with
some common problems that
refugees faced. Therefore, they
work with their clients to tackle
those needs. They also work
with the clients to identify their
strengths, so that the clients
can empower themselves to
have a more successful life.
FIRM goes out and beyond to
provides the best services to the
many refugees out in the
Social Work Values
Knowledge: Staffs don’t perform out of their boundaries.
Staffs practice in a trustworthy manner by following the agency mission and values
within the agency when working with their clients.
• Importance of Human Relationships
Staffs help strengthen relationships among people in a purposeful effort. They also
help promote and enhance the wellbeing of individuals, families, or the community
• Social Justice
Staffs help pursue social change for Refugees. They help client with unemployment,
discrimination, and other forms of social injustice. They also teach client English so
that clients will have the opportunity to be employed. Helpful resources are also
available for clients for better adjustment.
Staffs help identify clients’ needs and them address them and referring clients to
other agencies if they can’t help the clients.
• Dignity and Worth of the Person
When working with clients, staffs treat the clients with respect. They acknowledge
culture relativism with their clients.