QUALITY SCALE SURVEY EFAX TO: 208-361-3883
Name:
Type of Service:
Date:
For each item identified below, circle the number
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Quality Scale Survey

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Designed and wrote questionnaire survey for contract project for client satisfaction of services. Please note address has changed.

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Quality Scale Survey

  1. 1. QUALITY SCALE SURVEY EFAX TO: 208-361-3883 Name: Type of Service: Date: For each item identified below, circle the number to the right that best fits your judgment of its quality. Use the scale above to select the quality number. Description/Identification of Survey Item Scale P Fair Good E 1. Were the details of the project communicated clearly and effectively? 1 2 3 4 5 2. Did the service/product meet your expectations? 1 2 3 4 5 3. Was the customer service professional and courteous? 1 2 3 4 5 4. How was the service regarding the process and procedures? 1 2 3 4 5 5. Was the writing material of quality and proficient in meeting your needs? 1 2 3 4 5 6. How was the revision/draft copy process? 1 2 3 4 5 7. Was the service/product delivered in a timely manner? 1 2 3 4 5 8. Was the payment transaction process convenient? 1 2 3 4 5 9. Are you satisfied with the final product? 1 2 3 4 5 10. Did we accommodate your overall needs/requests? 1 2 3 4 5 11. Would you use services in the future based on your experience? 1 2 3 4 5 12. Would you recommend services to others? 1 2 3 4 5 Thank you for completing the survey. Your business is greatly appreciated. You may efax your survey or mail to: PO Box 723411, Atlanta, GA 31139-9998. There is a 10% discount upon a referral for your next project. Making Our Creative Image Work for You! Yolanda Berry; Writer & Consultant

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