Incident Command System, Bandar Va Darya (Port and Maritime) Journal, Port Safety, NO.6, 2007, Bijan Yavar
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Incident Command System, Bandar Va Darya (Port and Maritime) Journal, Port Safety, NO.6, 2007, Bijan Yavar
- 1. ﺳﺎﻣﺎﻧﺔ ﻓﺮﻣﺎﻧﺪﻫﻲ ﺣﺎﺩﺛﻪ ﻣﻘﺪﻣﻪ ﻫﻤﺎﻥﮔﻮﻧﻪ ﻛﻪ ﻣﻲﺩﺍﻧﻴﻢ ﻳﻜﻲ ﺍﺯ ﻣﻮﺍﺭﺩ ﻣﻬﻢ ﺑﺮﺍی ﻏﻠﺒﻪ ﺑﺮ ﻣﺸﻜﻼﺕ ﻧﺎﺷﻲ ﺍﺯ ﻳﻚ ﺑﺤﺮﺍﻥ، ﻣﺪﻳﺮﻳﺖ ﺑﻬﻴﻨﻪ ﻭ ﺩﺭ ﺍﺻﻞ ﻣﺪﻳﺮﻳﺖ ﺑﺤﺮﺍﻥ ﺍﺳﺖ. ﺍﻳﻦ ﻣﺪﻳﺮﻳﺖ ﺑﺎﻳﺪ ﺑﻪ ﮔﻮﻧﻪﺍی ﺍﻋﻤﺎﻝ ﺷﻮﺩ ﻛﻪ ﺩﺭ ﺯﻣﺎﻥ ﻃﻼﻳﻲ ﻛﻪ ﻫﻤﺎﻥ 27 ﺳﺎﻋﺖ ﺍﻭﻟﻴﻪ ﭘﺲ ﺍﺯ ﺣﺎﺩﺛﻪ ﺍﺳﺖ، ﺑﺘﻮﺍﻧﺪ ﺣﺪﺍﻛﺜﺮ ﺍﺛﺮ ﺑﺨﺸﻲ ﺭﺍ ﺑﻪ ﻫﻤﺮﺍﻩ ﺩﺍﺷﺘﻪ ﺑﺎﺷﺪ. ﺑﻪ ﺍﻳﻦ ﻣﻨﻈﻮﺭ ﺳﻪ ﻧﻜﺘﻪ ﻣﻬﻢ ﺑﺎﻳﺪ ﻣﺪﻧﻈﺮ ﺑﺎﺷﺪ ﻛﻪ ﺷﺎﻣﻞ: ﺳﺎﺧﺘﺎﺭ، ﺑﺮﻧﺎﻣﻪ ﻭ ﺍﻓﺮﺍﺩ ﻳﺎ ﻧﻴﺮﻭی ﺍﻧﺴﺎﻧﻲ ﺁﻣﻮﺯﺵ ﺩﻳﺪﻩ ﺍﺳﺖ ﻛﻪ ﺑﻪ ﻃﻮﺭ ﻣﺨﺘﺼﺮ ﺁﻥ ﺭﺍ “ﺳﺒﺎ”ﻣﻲﻧﺎﻣﻴﻢ. ﺩﺭ ﺍﻳﻦ ﻣﻘﺎﻟﻪ، ﮔﺮﻳﺰی ﺍﺯ ﻣﻨﻈﺮ ﻳﻜﻲ ﺍﺯ ﺳﺎﺧﺘﺎﺭﻫﺎﻳﻲ ﻛﻪ ﺑﻴﺶ ﺍﺯ 03 ﺳﺎﻝ ﺩﺭ ﺣﺎﻝ ﺑﻪ ﻛﺎﺭﮔﻴﺮی ﺩﺭ ﺑﺴﻴﺎﺭی ﺍﺯ ﺳﺎﺯﻣﺎﻥﻫﺎی ﺟﻬﺎﻥ ﺍﺳﺖ، ﺗﺤﺖ ﻋﻨﻮﺍﻥ ﺳﺎﻣﺎﻧﻪ ﻳﺎ ﺳﻴﺴﺘﻢ ﻓﺮﻣﺎﻧﺪﻫﻲ ﺣﺎﺩﺛﻪ ﺧﻮﺍﻫﻴﻢ ﺩﺍﺷﺖ ﻭ ﺩﺭ ﺍﺻﻞ ﻣﻘﺪﻣﻪﺍی ﺑﺮ ﺍﻳﻦ ﻣﺒﺤﺚ ﺍﺯ ﻧﻈﺮ ﻣﻲﮔﺬﺭﺩ. ﺷﻤﺎﺭﻩ 6 ﻓﺮﻭﺭﺩﻳﻦ 6831 »ﺍﻳﻤﻨﻰﺑﻨﺎﺩﺭ« 601 ﺗﺎﺭﻳﺨﭽﻪ ﺳﺎﻣﺎﻧﺔ ﻓﺮﻣﺎﻧﺪﻫﻲ ﺣﺎﺩﺛﻪ ﻳﺎ )ICS (Incident Command System ﺩﺭ ﺍﺻﻞ ﺑﻪﻣﻨﻈﻮﺭ ﭘﺎﺳﺨﮕﻮﻳﻲ ﺑﻪ ﻣﺸﻜﻼﺕ ﺣﺎﺻﻞ ﺍﺯ ﻣﻘﺎﺑﻠﻪ ﺑﺎ ﺳﻠﺴﻠﻪ ﺁﺗﺶﺳﻮﺯیﻫﺎی ﺭﺧﺪﺍﺩﻩ ﺩﺭ ﻛﺎﻟﻴﻔﺮﻧﻴﺎی ﺟﻨﻮﺑﻲ ﺩﺭ ﺗﻼﺷﻲ ﻣﺠﺘﻤﻊ ﻭ ﻓﺸﺮﺩﻩ ﮔﺮﻭﻫﻲ ﻛﻪ ﺑﻪﻃﻮﺭ ﻣﺨﻔﻒ FIRESCOPE )Firefighting RESources of California (Organized for Potential Emergencies ﻛﻪ ﺑﻪ ﻣﻌﻨﺎی”ﻣﻨﺎﺑﻊ ﺁﺗﺶ ﻧﺸﺎﻧﻲ ﻛﺎﻟﻴﻔﺮﻧﻴﺎ ﺑﺮﺍی ﻣﻘﺎﺑﻠﻪ ﺑﺎ ﺣﻮﺍﺩﺙ ﻭ ﺑﺤﺮﺍﻥﻫﺎی ﺑﺎﻟﻘﻮﻩ” ﺍﺳﺖ ﺩﺭ ﺩﻫﺔ ﻫﻔﺘﺎﺩ ﻣﻴﻼﺩی ﺷﻜﻞ ﮔﺮﻓﺘﻪ ﻭ ﺗﻮﺳﻌﻪ ﻳﺎﻓﺖ. ﺭﻓﺘﻪ ﺭﻓﺘﻪ ﺍﻳﻦ ﺳﺎﻣﺎﻧﻪ ﺑﺮﺍی ﻣﺪﻳﺮﻳﺖ ﺑﺤﺮﺍﻥ ﺁﺗﺶ ﺳﻮﺯیﻫﺎی ﺳﺮﻳﻌﺎً ﺩﺭ ﺣﺎﻝ ﮔﺴﺘﺮﺵ، ﻣﺪﻳﺮﻳﺖ ﻭ ﻧﻈﺎﺭﺕ ﺑﺮ ﺍﺷﻜﺎﻻﺕ ﻣﺠﺪﺩﺍ ﺭﺥ ﺩﺍﺩﻩ، ﻃﺮﺍﺣﻲ ﺷﺪ. ﺍﻳﻦ ﺍﺷﻜﺎﻻﺕ ﺷﺎﻣﻞ ﻣﻮﺍﺭﺩ ﻣﺘﻨﻮﻋﻲ ﺑﻪﺷﺮﺡ ﺯﻳﺮ ﻣﻲﺷﺪ: • ﺗﻌﺪﺍﺩ ﺍﻓﺮﺍﺩ ﺑﻴﺸﻤﺎﺭی ﻛﻪ ﺑﻪ ﻳﻚ ﻧﺎﻇﺮ ﻳﺎ ﺳﺮﭘﺮﺳﺖ ﮔﺰﺍﺭﺵ ﻣﻲﻛﻨﻨﺪ. • ﺳﺎﺧﺘﺎﺭﻫﺎی ﺳﺎﺯﻣﺎﻧﻲ ﻣﻘﺎﺑﻠﻪ ﺩﺭ ﺷﺮﺍﻳﻂ ﺑﺤﺮﺍﻧﻲ ﻣﺘﻔﺎﻭﺕ. • ﺧﻼء ﺍﻃﻼﻋﺎﺕ ﻗﺎﺑﻞ ﺍﺗﻜﺎ ﺍﺯ ﺣﻮﺍﺩﺙ. • ﺍﺭﺗﺒﺎﻃﺎﺕ ﻧﺎﺳﺎﺯﮔﺎﺭ ﻭ ﻧﺎﻛﺎﻓﻲ. • ﺧﻼء ﺳﺎﺧﺘﺎﺭی ﺑﺮﺍی ﺑﺮﻧﺎﻣﻪ ﺭﻳﺰی ﻫﻤﺎﻫﻨﮓ ﻭ ﺟﺎﻣﻊ ﺑﻴﻦ ﻣﺆﺳﺴﺎﺕ ﻭ ﺍﺩﺍﺭﺍﺕ ﻣﺘﻨﻮﻉ. • ﺿﻤﺎﻧﺖ ﺍﺟﺮﺍﻳﻲ ﻧﺎﻣﺸﺨﺺ ﻭ ﻧﺎﻣﻄﻤﺌﻦ. ﺩﻟﻴﻞ ﺗﻌﻠﻞ ﻭ ﻋﺪﻡ ﻭﺍﻛﻨﺶ ﺑﻪ ﻣﻮﻗﻊ ﻧﻴﺮﻭﻫﺎی ﻋﻤﻞ ﻛﻨﻨﺪﻩ ﺑﻪ ﺧﺼﻮﺹ ﭘﻠﻴﺲ ﻓﺪﺭﺍﻝ ﻭ ﺳﺎﺯﻣﺎﻥ ﺁﺗﺶ ﻧﺸﺎﻧﻲ ﺍﻳﻨﺪﺭ ﻛﺎﻟﻴﻔﺮﻧﻴﺎی ﺟﻨﻮﺑﻲ ﺩﺭ ﺟﻠﺴﻪﺍی ﻛﻪ ﺑﻪ ﻣﻨﻈﻮﺭ ﺍﺭﺯﻳﺎﺑﻲ ﻋﻤﻠﻜﺮﺩ ﻭﺍﻛﻨﺶ ﺍﺿﻄﺮﺍﺭی ﺗﺸﻜﻴﻞ ﺷﺪ، ﻣﻮﺭﺩ ﺍﺭﺯﻳﺎﺑﻲ ﻗﺮﺍﺭ ﮔﺮﻓﺖ ﻭ ﻛﻠﻴﺔ ﺍﻋﻀﺎء ﺗﺼﻤﻴﻢ ﮔﺮﻓﺘﻨﺪ ﺳﺎﻣﺎﻧﻪﺍی ﺭﺍ ﻛﻪ ﺩﺍﺭﺍی ﺳﺎﺩﮔﻲ ً ﺑﻮﺩﻩ ﻭ ﻗﺎﺑﻠﻴﺖ ﺍﺳﺘﻔﺎﺩﻩ ﺩﺭ ﺍﺩﺍﺭﺍﺕ ﺑﺎ ﻋﻤﻠﻜﺮﺩﻫﺎی ﻛﺎﻣﻼ ﻣﺘﻔﺎﻭﺕ ﺩﺭ ﺳﻄﻮﺡ ﻣﺨﺘﻠﻒ ﺁﻥ ﺭﺍ ﺩﺍﺷﺘﻪ ﺑﺎﺷﺪ ﻃﺮﺍﺣﻲ ﻛﺮﺩﻩ ﻭ ﺑﻪ ﻛﺎﺭ ﺑﮕﻴﺮﻧﺪ. ﻃﻲ ﮔﺬﺭ ﺯﻣﺎﻥ ﻭ ﺑﺎ ﻛﺴﺐ ﺗﺠﺮﺑﻴﺎﺕ ﺑﺎ ﺍﺭﺯﺵ ﺩﺭ ﺣﻮﺍﺩﺙ ﻣﺘﻨﻮﻉ، ﺑﻪ ﺗﺪﺭﻳﺞ ﺳﺎﺧﺘﺎﺭ ﺳﺎﻣﺎﻧﺔ ﻓﺮﻣﺎﻧﺪﻫﻲ ﺣﺎﺩﺛﻪ، ﻛﺎﻣﻞﺗﺮ ﺷﺪﻩ ﻭ ﻗﺴﻤﺖﻫﺎی ﺟﺪﻳﺪی ﺑﻪ ﺁﻥ ﺍﺿﺎﻓﻪ ﺷﺪﻩ ﻭ ﺍﺯ ﺷﻜﻞ ﭼﻬﺎﺭﻗﺴﻤﺘﻲ ﺧﻮﺩ ﺑﻪ ﺷﻜﻞ ﻫﺸﺖ ﻗﺴﻤﺘﻲ ﺩﺭﺁﻣﺪ ﻭ ﺑﻪ ﺳﻪ ﻗﻄﺐ: ﻓﺮﻣﺎﻧﺪﻫﻲ، ﻛﺎﺭﻛﻨﺎﻥ ﻓﺮﻣﺎﻧﺪﻫﻲ ﻭ ﻛﺎﺭﻛﻨﺎﻥ ﺍﺭﺷﺪ ﻭ ﻭﺍﺣﺪی ﻣﺠﺰﺍ ﺗﺤﺖ ﻋﻨﻮﺍﻥ ﻭﺍﺣﺪ ﺍﻣﻨﻴﺖ ﻛﻪ ﺩﺭ ﺑﺮﺧﻲ ﺳﺎﺧﺘﺎﺭﻫﺎ ﺑﺎ ﻭﺍﺣﺪ ﺍﻳﻤﻨﻲ ﺗﺮﻛﻴﺐ ﺷﺪﻩ ﺍﺳﺖ ﺗﻘﺴﻴﻢ ﺷﺪ ﻛﻪ ﺩﺭ ﺟﺎی ﺧﻮﺩ ﺑﻪ ﺁﻧﻬﺎ ﺧﻮﺍﻫﻴﻢ ﭘﺮﺩﺍﺧﺖ. ﻻﺯﻡ ﺑﻪ ﺗﻮﺿﻴﺢ ﺍﺳﺖ ﻛﻪ ﺑﺨﺶﻫﺎی ﺍﺻﻠﻲ ﺳﺎﻣﺎﻧﺔ ﻓﺮﻣﺎﻧﺪﻫﻲ ﺣﺎﺩﺛﻪ ﺑﻪ ﻓﺮﺍﺧﻮﺭ ﻧﻴﺎﺯ ﺧﻮﺩ ﻭ ﺍﺳﺘﺎﻧﺪﺍﺭﺩﻫﺎی ﻣﺮﺑﻮﻃﻪ، ﺩﺍﺭﺍی ﻭﺍﺣﺪﻫﺎﻳﻲ ﺍﺳﺖ ﻭ ﻫﺮ ﺑﺨﺶ ﺩﺍﺭﺍی ﺩﻭ ﺟﺎﻧﺸﻴﻦ ﺍﺳﺖ )ﺟﺎﻧﺸﻴﻦ1 ﻭ ﺟﺎﻧﺸﻴﻦ 2( ﻛﻪ ﺩﺭ ﺻﻮﺭﺕ ﺩﻳﺮ ﻛﺮﺩﻥ ﻳﺎ ﻓﻘﺪﺍﻥ ﻣﺴﺌﻮﻝ ﺑﺎﻻﺗﺮ، ﺟﺎﻧﺸﻴﻦﻫﺎ، ﺍﻧﺠﺎﻡ ﻓﻌﺎﻟﻴﺖﻫﺎ ﺭﺍ ﭘﻴﮕﻴﺮی ﺧﻮﺍﻫﻨﺪ ﻛﺮﺩ. ﺑﻜﺎﺭﮔﻴﺮی ﺍﻳﻦ ﺳﺎﻣﺎﻧﻪ ﺩﺭ ﺳﺎﻳﺮ ﻓﻌﺎﻟﻴﺖﻫﺎ ﻏﻴﺮ ﺍﺯ ﻣﻘﺎﺑﻠﻪ، ﺩﺭ ﺣﺎﻝ ﺑﺮﺭﺳﻲ ﻭ ﮔﺬﺭﺍﻧﺪﻥ ﻣﺮﺍﺣﻞ ﺗﻜﻤﻴﻠﻲ ﺧﻮﺩ ﺍﺳﺖ. ﺗﻌﺮﻳﻒ ﺳﻴﺴﺘﻤﻲ ﺑﺮﺍی ﻣﺪﻳﺮﻳﺖ ﻭ ﺳﺎﺯﻣﺎﻧﺪﻫﻲ ﺣﻮﺍﺩﺙ ﺍﺿﻄﺮﺍﺭی ﺑﺮ ﭘﺎﻳﺔ ﺗﺠﺎﺭﺏ ﻛﺎﺭی ﻣﻮﻓﻖ ﺑﺎ ﺗﺠﺮﺑﻪﺍی ﺑﻴﺶ ﺍﺯ 03 ﺳﺎﻝ ﻣﻲﺑﺎﺷﺪ. ﺑﻪ ﻋﺒﺎﺭﺕ ﺩﻳﮕﺮ ﻳﻚ ﺳﻴﺴﺘﻢ ﻣﺪﻳﺮﻳﺖ ﺍﺛﺒﺎﺕ ﺷﺪﻩ ﺩﺭ ﻃﻰ ﺑﻴﺶ ﺍﺯ 03 ﺳﺎﻝ ﻣﻄﺎﻟﻌﻪ، ﺩﺭ ﺯﻣﻴﻨﺔ ﻣﺪﻳﺮﻳﺖ ﻭ ﺳﺎﺯﻣﺎﻧﺪﻫﻰ ﺣﻮﺍﺩﺙ ﺍﺿﻄﺮﺍﺭﻯ ﺑﺮ ﭘﺎﻳﺔ ﺗﺠﺎﺭﺏ ﻛﺎﺭﻯ ﻣﻮﻓﻖ. ﺍﺯ ﺳﻮﻯ ﺩﻳﮕﺮ ﺗﻌﺮﻳﻔﻲ ﻛﻪ ﺑﺮﺍی ﺍﻳﻦ ﺳﺎﻣﺎﻧﻪ ﺍﺭﺍﺋﻪ ﺷﺪﻩ ﻋﺒﺎﺭﺗﺴﺖ ﺍﺯ: ﻣﻜﺎﻧﻴﺴﻤﻲ ﺑﺮﺍی ﻫﻤﺎﻫﻨﮕﻲ ﻣﺆﺛﺮ ﻋﻤﻠﻴﺎﺕ ﻣﻘﺎﺑﻠﻪ ﺩﺭ ﺷﺮﺍﻳﻂ ﻏﻴﺮ ﻣﻌﻤﻮﻝ. ﻧﻜﺎﺕ ﻗﺎﺑﻞ ﺗﻮﺟﻪ ﺩﺭ ﺳﺎﻣﺎﻧﺔ ﻓﺮﻣﺎﻧﺪﻫﻰ ﺣﺎﺩﺛﻪ ﭼﻴﺴﺖ؟ ﺑﺮﺩﺍﺷﺖ ﻣﺪﻳﺮﻳﺖ ﺣﻮﺍﺩﺙ ﺩﺭ ﻛﻠﻴﺔ ﺣﻮﺍﺩﺙ ﺍﺯ ﻧﻈﺮ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﺩﺭ ﻋﻤﻠﻴﺎﺕ. • ﺑﻪ ﻛﺎﺭﺑﺮﺍﻥ ﺧﻮﺩ ﺍﻳﻦ ﺍﻣﻜﺎﻥ ﺭﺍ ﻣﻰﺩﻫﺪ ﺗﺎ ﺑﺎ ﺳﺎﺧﺘﺎﺭ ﺳﺎﺯﻣﺎﻧﻲ ﻳﻜﭙﺎﺭﭼﻪﺍﻯ ﺳﺎﺯﮔﺎﺭ ﺷﻮﻧﺪ. • ﺍﻧﻌﻄﺎﻑ ﭘﺬﻳﺮﻯ ﺩﺍﺧﻠﻰ ﻗﺎﺑﻞ ﻣﻼﺣﻈﻪ. • ﻳﻚ ﺳﻴﺴﺘﻢ ﻣﺪﻳﺮﻳﺖ ﺗﺠﺮﺑﻪ ﺷﺪﻩ ﺑﺮ ﭘﺎﻳﻪ ﺗﻤﺮﻳﻦﻫﺎ ﻭ ﺗﺠﺮﺑﻪﻫﺎﻯ ﻛﺎﺭﻯ ﻣﻮﻓﻖ. • ﻧﺘﻴﺠﺔ ﺩﻩﻫﺎ ﻣﻄﺎﻟﻌﻪ ﻣﻨﺘﺞ ﺍﺯ ﺩﺭﺱﻫﺎﻯ ﻓﺮﺍ ﮔﺮﻓﺘﻪ ﺷﺪﻩ ﺍﺯ ﺳﺎﺯﻣﺎﻥ ﻣﺪﻳﺮﻳﺖ. ﻭﻳﮋﮔﻴﻬﺎی ﺳﺎﻣﺎﻧﻪ ﻓﺮﻣﺎﻧﺪﻫﻰ ﺣﺎﺩﺛﻪ ﭼﻴﺴﺖ؟ • ﺯﺑﺎﻥ ﻣﺸﺘﺮک • ﺳﺎﺧﺘﺎﺭ ﻣﺸﺘﺮک • ﺳﻴﺴﺘﻢ ﻭ ﺗﺠﻬﻴﺰﺍﺕ ﺍﺭﺗﺒﺎﻃﻲ ﺟﺎﻣﻊ • ﻣﺤﺪﻭﺩۀ ﻗﺎﺑﻞ ﻛﻨﺘﺮﻝ • ﻃﺮﺡ ﻋﻤﻠﻴﺎﺗﻲ ﻛﺎﻣﻞ • ﺳﺎﺧﺘﺎﺭ ﻗﺎﺑﻞ ﺍﻧﻌﻄﺎﻑ • ﻣﺪﻳﺮﻳﺖ ﺟﺎﻣﻊ ﻣﻨﺎﺑﻊ
- 2. ﻧﻘﺎﻁ ﺿﻌﻔﻰ ﻛﻪ ﺗﻮﺳﻂ ﺳﺎﻣﺎﻧﺔ ﻓﺮﻣﺎﻧﺪﻫﻰ ﺣﺎﺩﺛﻪ ﺍﺯ ﺍﻫﻤﻴﺖ ﺧﺎﺹ ﺑﺮﺧﻮﺭﺩﺍﺭ ﺑﻮﺩﻩ ﻭ ﻣﻮﺭﺩ ﺗﻮﺟﻪ ﻗﺮﺍﺭ ﻣﻰﮔﻴﺮﺩ: • ﺧﻼء ﻭ ﻳﺎ ﻛﻤﺒﻮﺩ ﻣﺴﺌﻮﻟﻴﺖ ﻭ ﭘﺎﺳﺨﮕﻮﻳﻰ ﺷﺎﻣﻞ ﺯﻧﺠﻴﺮ ﻓﺮﻣﺎﻧﺪﻫﻰ ) (Chain of Commandﻭ ﻧﻈﺎﺭﺕ ﻧﺎﻣﻔﻬﻮﻡ. • ﺍﺭﺗﺒﺎﻃﺎﺕ ﺿﻌﻴﻒ، ﺷﺎﻣﻞ ﻣﺸﻜﻼﺕ ﺳﻴﺴﺘﻤﻰ ﻭ ﻭﺍژﻩ ﺷﻨﺎﺳﻰ)ﻣﻔﻬﻮﻣﻰ(. • ﻛﻤﺒﻮﺩﻳﻚ ﻓﺮﺁﻳﻨﺪ ﺑﺮﻧﺎﻣﻪ ﺭﻳﺰﻯ ﺳﻴﺴﺘﻤﺎﺗﻴﻚ ﻭ ﻣﻨﻈﻢ ﻭ ﺳﺎﺯﻣﺎﻥ ﻳﺎﻓﺘﻪ. • ﻓﻘﺪﺍﻥ ﻳﻚ ﺳﺎﺧﺘﺎﺭ ﻣﺪﻳﺮﻳﺘﻰ ﺍﺯ ﭘﻴﺶ ﺗﻌﻴﻴﻦ ﺷﺪﻩ، ﺍﻧﻌﻄﺎﻑ ﭘﺬﻳﺮ ﻭ ﻣﺸﺘﺮک. • ﻋﺪﻡ ﻭﺟﻮﺩ ﺭﻭﺵﻫﺎﻯ ﺍﺯ ﭘﻴﺶ ﺗﻌﻴﻴﻦ ﺷﺪﻩ ﺑﻪ ﻣﻨﻈﻮﺭ ﺗﻠﻔﻴﻖ ﻧﻴﺎﺯﻣﻨﺪﻯﻫﺎﻯ ﺑﻴﻦ ﺳﺎﺯﻣﺎﻧﻰ ﺩﺭ ﻗﺎﻟﺐ ﺳﺎﺧﺘﺎﺭ ﻣﺪﻳﺮﻳﺘﻰ ﻭ ﻓﺮﺁﻳﻨﺪ ﺑﺮﻧﺎﻣﻪ ﺭﻳﺰﻯ. ﺳﺎﻣﺎﻧﺔ ﻓﺮﻣﺎﻧﺪﻫﻰ ﺣﺎﺩﺛﻪ ﺑﻪ ﭼﻪ ﻣﻨﻈﻮﺭ ﻃﺮﺍﺣﻰ ﺷﺪﻩ ﺍﺳﺖ؟ • ﭘﺎﺳﺨﮕﻮﻳﻰ ﺑﻪ ﻧﻴﺎﺯﻫﺎﻯ ﺣﻮﺍﺩﺙ ﺍﺯ ﻫﺮ ﻧﻮﻉ ﻭ ﺩﺭ ﻫﺮ ﻣﻘﻴﺎﺱ ﻛﻪ ﺑﺎﺷﺪ. • ﺩﺭ ﺍﺧﺘﻴﺎﺭ ﮔﺬﺍﺷﺘﻦ ﺷﺮﺍﻳﻄﻰ ﻛﻪ ﺑﻪ ﻫﺮ ﻓﺮﺩ ﺍﺯ ﻫﺮ ﺳﺎﺯﻣﺎﻧﻰ ﺍﺟﺎﺯﻩ ﻣﻰﺩﻫﺪ ﺗﺎ ﺑﻪ ﺳﺮﻋﺖ ﺩﺭ ﻳﻚ ﺳﺎﺧﺘﺎﺭ ﻣﺪﻳﺮﻳﺖ ﻣﺸﺘﺮک ﻭﺍﺭﺩ ﺷﻮﻧﺪ. • ﻓﺮﺍﻫﻢ ﺁﻭﺭﻯ ﭘﺸﺘﻴﺒﺎﻧﻰ ﺍﺩﺍﺭﻯ ﻭ ﻟﺠﺴﺘﻴﻚ ﺑﺮﺍﻯ ﻧﻴﺮﻭﻫﺎﻯ ﻋﻤﻠﻴﺎﺗﻰ. • ﺍﻗﺘﺼﺎﺩﻯ ﺑﻮﺩﻥ ﺍﺯ ﻃﺮﻳﻖ ﺟﻠﻮﮔﻴﺮﻯ ﺍﺯ ﻓﻌﺎﻟﻴﺖﻫﺎﻯ ﻣﻮﺍﺯﻯ. • ﺳﺎﻣﺎﻧﺔ ﻓﺮﻣﺎﻧﺪﻫﻰ ﺣﺎﺩﺛﻪ ) (ICSﺑﻴﺶ ﺍﺯ 03 ﺳﺎﻝ ﺑﻪ ﻣﻨﻈﻮﺭ ﺍﺳﺘﻔﺎﺩﻩ ﺩﺭ ﺷﺮﺍﻳﻂ ﻏﻴﺮ ﺍﺿﻄﺮﺍﺭﻯ ﻭ ﺍﺿﻄﺮﺍﺭﻯ ﻭ ﺩﺭ ﻛﻠﻴﺔ ﺳﻄﻮﺡ ﺩﻭﻟﺘﻰ ﻭ ﺑﺨﺶ ﺧﺼﻮﺻﻰ ﻣﻮﺭﺩ ﺁﺯﻣﺎﻳﺶ ﻗﺮﺍﺭ ﮔﺮﻓﺘﻪ ﺍﺳﺖ. ﻭﻳﮋﮔﻴﻬﺎی ﺳﺎﻣﺎﻧﺔ ﻓﺮﻣﺎﻧﺪﻫﻲ ﺣﺎﺩﺛﻪ • ﺑﺮﺍﻯ ﺗﻤﺎﻣﻰ ﻛﺎﺭﺑﺮﺍﻥ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﻣﺸﺘﺮﻛﻲ ﺭﺍ ﻓﺮﺍﻫﻢ ﻣﻰﺁﻭﺭﺩ. • ﺗﻴﺘﺮﻫﺎ ﻭ ﺟﺎﻳﮕﺎﻩﻫﺎﻯ ﻣﺸﺨﺺ ﺍﺟﺎﺯﻩ ﻣﻰﺩﻫﺪ ﺗﺎ ﺍﻓﺮﺍﺩ ﺑﺎ ﺑﻴﺸﺘﺮﻳﻦ ﻭ ﺑﻬﺘﺮﻳﻦ ﺻﻼﺣﻴﺖ ﺩﺭ ﻣﻮﻗﻌﻴﺖﻫﺎﻯ ﻣﺮﺗﺒﻂ ﻗﺮﺍﺭ ﺑﮕﻴﺮﻧﺪ. • ﺯﻣﺎﻧﻰ ﺧﻮﺩ ﺭﺍ ﻣﻔﻴﺪﺗﺮ ﻧﺸﺎﻥ ﻣﻰﺩﻫﺪ ﻛﻪ ﻛﺎﺭﻛﻨﺎﻥ ﻭ ﺍﻋﻀﺎء ﺳﺎﻣﺎﻧﻪ ﻓﺮﻣﺎﻧﺪﻫﻰ ﺣﺎﺩﺛﻪ ﻓﺮﺍ ﺧﻮﺍﻧﺪﻩ ﺷﺪﻩ ﺑﺎﺷﻨﺪ. • ﺑﺎﺭ ﺍﺩﺍﺭی ﺍﺿﺎﻓﻲ ﺑﺮﺍی ﺍﺩﺍﺭۀ ﻣﻮﺭﺩ ﻧﻈﺮ ﻧﺪﺍﺭﺩ ﻭ ﭘﺴﺖ ﺟﺪﻳﺪی ﺑﻪ ﺳﺎﺧﺘﺎﺭ ﺳﺎﺯﻣﺎﻧﻲ ﺍﻓﺰﻭﺩﻩ ﻧﻤﻲﺷﻮﺩ. ﻋﻨﺎﺻﺮ ﺳﺎﺯﻣﺎﻧﻰ ﻓﺮﻣﺎﻧﺪﻫﻰ ﺣﺎﺩﺛﻪ • ﺑﺨﺶ SECTION • ﺩﺍﻳﺮﻩ DIVISION • ﮔﺮﻭﻩ GROUP • ﺷﺎﺧﻪ Branch • ﺳﺘﺎﺩ Task Force • ﮔﺮﻭﻩ ﺿﺮﺑﺖ Strike Team • ﻣﻨﺒﻊ ﺗﻚ Single Resource ﺩﺭ ﺍﻳﻨﺠﺎ ﺑﻪ ﺗﺸﺮﻳﺢ ﻫﺮ ﻳﻚ ﺍﺯ ﻣﻮﺍﺭﺩ ﻓﻮﻕ ﺑﻪ ﻃﻮﺭ ﻣﺨﺘﺼﺮ ﻭ ﻣﻔﻴﺪ ﻣﻲﭘﺮﺩﺍﺯﻳﻢ: • ﺑﺨﺶ SECTION ﺑﻪ ﻋﻨﺼﺮﻯ ﮔﻔﺘﻪ ﻣﻰﺷﻮﺩ ﻛﻪ ﺯﻳﺮ ﮔﺮﻭﻩ ﻓﺮﻣﺎﻧﺪﻫﻰ ﺑﻮﺩﻩ ﻭ ﺩﺭ ﺍﺭﺗﺒﺎﻁ ﻣﺴﺘﻘﻴﻢ ﺑﺎ ﺁﻥ ﻣﻰﺑﺎﺷﺪ. • ﺩﺍﻳﺮﻩﻫﺎ DIVISIONS ﺣﺎﺩﺛﻪ ﺭﺍ ﺍﺯ ﻧﺸﺮ ﺟﻐﺮﺍﻓﻴﺎﻳﻰ ﺗﻘﺴﻴﻢ ﻛﺮﺩﻩ ﻭ ﺗﻮﺳﻂ ﻳﻚ ﺭﺋﻴﺲ ﻣﻮﺭﺩ ﻫﺪﺍﻳﺖ ﻗﺮﺍﺭ ﻣﻰﮔﻴﺮﺩ. • ﮔﺮﻭﻩﻫﺎ GROUPS ﻧﻮﺍﺣﻰ ﻋﻤﻠﻜﺮﺩﻯ ﻋﻤﻠﻴﺎﺕ ﺭﺍ ﺗﺸﺮﻳﺢ ﻣﻰﻛﻨﺪ ﻛﻪ ﺗﻮﺳﻂ ﻳﻚ ﺭﺋﻴﺲ ﻣﻮﺭﺩ ﻫﺪﺍﻳﺖ ﻗﺮﺍﺭ ﻣﻰﮔﻴﺮﺩ. • ﺷﺎﺧﻪﻫﺎ Branches ﺯﻣﺎﻧﻰ ﻣﻮﺭﺩ ﺍﺳﺘﻔﺎﺩﻩ ﻗﺮﺍﺭ ﻣﻰﮔﻴﺮﺩ ﻛﻪ ﺗﻌﺪﺍﺩ ﺩﺍﻳﺮﻩﻫﺎ )(Divisions ﻭ ﻳﺎ ﮔﺮﻭﻩﻫﺎ ) (Groupsﺑﻪ ﺣﺪﻯ ﺯﻳﺎﺩ ﺍﺳﺖ ﻛﻪ ﺍﺯ ﺷﻌﺎﻉ ﻋﻤﻞ ﻭ ﻛﻨﺘﺮﻝ ﺧﺎﺭﺝ ﺑﻮﺩﻩ ﻭ ﻣﻰﺗﻮﺍﻧﺪ ﻳﺎ ﺍﺯ ﻧﻈﺮ ﺟﻐﺮﺍﻓﻴﺎﻳﻰ ﻭ ﻳﺎ ﺍﺯ ﻧﻈﺮ ﻋﻤﻠﻜﺮﺩﻯ ﻣﻄﺮﺡ ﺑﺎﺷﺪ. ﺍﻳﻦ ﻗﺴﻤﺖ ﻧﻴﺰ ﺗﻮﺳﻂ ﻳﻚ ﺭﺋﻴﺲ ﻣﻮﺭﺩ ﻫﺪﺍﻳﺖ ﻗﺮﺍﺭ ﻣﻰﮔﻴﺮﺩ. • ﺳﺘﺎﺩ Task Force ﻣﻨﺎﺑﻊ ﻣﺘﻔﺎﻭﺕ ﻭ ﺗﺮﻛﻴﺒﻰ )ﺳﺎﺯﻣﺎﻥﻫﺎﻯ ﻣﺨﺘﻠﻒ( ﺑﺎ ﺍﺭﺗﺒﺎﻃﺎﺕ ﻣﺸﺘﺮک ﻛﻪ ﺑﻪ ﻳﻚ ﻓﺮﻣﺎﻧﺪﻩ ﮔﺰﺍﺭﺵ ﻣﻰﺩﻫﻨﺪ)ﺳﺘﺎﺩ(. • ﮔﺮﻭﻩ ﺿﺮﺑﺖ Strike Team ﻣﺠﻤﻮﻋﻪﺍﻯ ﺍﺯ ﻣﻨﺎﺑﻊ ﺍﺯ ﻳﻚ ﺟﻨﺲ ﻭ ﻧﻮﻉ ﺑﺎ ﺍﺭﺗﺒﺎﻃﺎﺕ ﻣﺸﺘﺮک ﻛﻪ ﺑﻪ ﻳﻚ ﻓﺮﻣﺎﻧﺪﻩ ﮔﺰﺍﺭﺵ ﻣﻰﺩﻫﻨﺪ )ﺻﻒ(. • ﻣﻨﺒﻊ ﺗﻚ Single Resource ﺍﻓﺮﺍﺩ ﻣﻨﺤﺼﺮ ﺑﻪ ﻓﺮﺩ، ﻳﻚ ﻗﻄﻌﻪ ﺍﺑﺰﺍﺭ ﻭ ﻛﺎﺭﻛﻨﺎﻥ ﻣﻜﻤﻞ ﺁﻥ، ﻳﺎ ﻳﻚ ﻛﺎﺭﮔﺮ ﺭﺍﻩﺳﺎﺯﻯ ﻳﺎ ﮔﺮﻭﻫﻰ ﺍﺯ ﺍﻓﺮﺍﺩ. ICS ﺷﻤﺎﺭﻩ 6 ﻓﺮﻭﺭﺩﻳﻦ 6831 »ﺍﻳﻤﻨﻰﺑﻨﺎﺩﺭ« 701
- 3. ﺗﻜﺎﻣﻞ ﺗﺪﺭﻳﺠﻲ ﺳﺎﻣﺎﻧﻪ ﻓﺮﻣﺎﻧﺪﻫﻲ ﺣﻮﺍﺩﺙ : . : ﺷﻤﺎﺭﻩ 6 ﻓﺮﻭﺭﺩﻳﻦ 6831 . »ﺍﻳﻤﻨﻰﺑﻨﺎﺩﺭ« 801 1. ﻓﺮﻣﺎﻧﺪﻩ ﻧﻘﺶ ﻓﺮﻣﺎﻧﺪۀ ﺣﺎﺩﺛﻪ • ﻣﺴﺌﻮﻟﻴﺖ ﻛﻼﻥ ﻣﺪﻳﺮﻳﺖ ﺣﺎﺩﺛﻪ ﺭﺍ ﺑﺮ ﻋﻬﺪﻩ ﺩﺍﺭﺩ. • ﺑﻪ ﻃﻮﺭ ﻛﺎﻣﻞ ﺑﺎﻳﺪ ﺗﻮﺟﻴﻪ ﺷﺪﻩ ﺑﺎﺷﺪ ﻭ ﺗﻔﻮﻳﺾ ﻭ ﺳﭙﺎﺱ ﻻﺯﻡ ﺭﺍ ﺑﻪ ﺻﻮﺭﺕ ﻣﻜﺘﻮﺏ ﺍﺯ ﻣﺴﺌﻮﻻﻥ ﻣﺮﺑﻮﻃﻪ ﺩﺍﺷﺘﻪ ﺑﺎﺷﺪ. • ﺍﻓﺮﺍﺩ ﻣﺸﺨﺺ ﺷﺪﻩ ﺗﻮﺳﻂ ﻓﺮﻣﺎﻧﺪۀ ﺣﺎﺩﺛﻪ ﻣﺴﺌﻮﻟﻴﺖ ﻻﺯﻡ ﺭﺍ ﭘﻴﺮﺍﻣﻮﻥ ﻣﻮﻗﻌﻴﺖﻫﺎﻯ ﺗﻔﻮﻳﺾ ﺷﺪﻩ ﺑﻪ ﺁﻧﻬﺎ ﺩﺍﺭﺍ ﻣﻴﺒﺎﺷﻨﺪ. • ﭘﺴﺘﻰ ﻛﻪ ﻫﻤﻴﺸﻪ ﭘﺮ ﺑﻮﺩﻩ ﻭ ﺣﺘﻤﺎً ﻛﺴﻰ ﺩﺭ ﺁﻥ ﻣﻮﻗﻌﻴﺖ ﻗﺮﺍﺭ ﺩﺍﺭﺩ. ﻣﺴﺌﻮﻟﻴﺖﻫﺎﻯ ﻓﺮﻣﺎﻧﺪۀ ﺣﺎﺩﺛﻪ • ﻛﻨﺘﺮﻝ ﻭ ﻓﺮﻣﺎﻧﺪﻫﻰ ﻛﻼﻥ ﺣﺎﺩﺛﻪ. • ﺍﺯ ﺍﻳﻤﻨﻰ ﻭﺍﻛﻨﺶ ﮔﺮﺍﻥ ﺩﺭ ﺣﺎﺩﺛﻪ ﺍﻃﻤﻴﻨﺎﻥ ﺣﺎﺻﻞ ﻣﻰﻛﻨﺪ. • ﺣﺎﻓﻆ ﺳﻼﻣﺖ ﻭ ﺍﻳﻤﻨﻰ ﺍﻗﺸﺎﺭ ﻣﺮﺩﻡ ﻭ ﻣﺤﻴﻂ ﺯﻳﺴﺖ ﻣﻰﺑﺎﺷﺪ. • ﻓﺮﺍﻫﻢ ﺁﻭﺭﻧﺪۀ ﺍﻃﻼﻋﺎﺕ ﺑﺮﺍﻯ ﺍﺟﺰﺍء ﺩﺍﺧﻠﻰ ﻭ ﺧﺎﺭﺟﻰ ﻣﻰﺑﺎﺷﺪ. • ﻫﻤﺎﻫﻨﮕﻰ ﻭ ﺍﺭﺗﺒﺎﻁ ﻻﺯﻡ ﺭﺍ ﺑﺎ ﺳﺎﻳﺮ ﻣﺆﺳﺴﺎﺕ ﻭ ﺳﺎﺯﻣﺎﻥﻫﺎ ﺣﻔﻆ ﻣﻰﻛﻨﺪ. ﺩﺭ ﺍﺩﺍﻣﻪ ﺑﻪ ﺗﺸﺮﻳﺢ ﺩﻭ ﻗﻄﺐ ﺩﻳﮕﺮ ﺳﺎﻣﺎﻧﺔ ﻓﺮﻣﺎﻧﺪﻫﻲ ﺣﺎﺩﺛﻪ ﻣﻴﭙﺮﺩﺍﺯﻳﻢ: 2. ﻛﺎﺭﻛﻨﺎﻥ ﻓﺮﻣﺎﻧﺪﻫﻲ ﺑﻪ ﺗﺪﺭﻳﺞ ﺑﺮﺍی ﺍﻳﻨﻜﻪ ﺍﺧﺘﻼﻟﻲ ﺩﺭ ﻣﺪﻳﺮﻳﺖ ﺑﺤﺮﺍﻥ ﭘﻴﺶ ﻧﻴﺎﻳﺪ ﻭ ﺑﻪ ﺩﻟﻴﻞ ﺍﻓﺰﺍﻳﺶ ﻣﺴﺌﻮﻟﻴﺖﻫﺎی ﻓﺮﻣﺎﻧﺪۀ ﺣﺎﺩﺛﻪ، ﻣﺴﺌﻮﻟﻴﺖﻫﺎی ﻣﻬﻢ ﻓﺮﻣﺎﻧﺪﻫﻲ ﻛﻪ ﻗﺎﺑﻞ ﺳﭙﺮﺩﻥ ﺑﻪ ﺍﻓﺮﺍﺩ ﻣﺘﺨﺼﺺﺗﺮی ﺑﻪ ﻣﻨﻈﻮﺭ ﺗﻤﺮﻛﺰ ﺑﻴﺸﺘﺮ ﻓﺮﻣﺎﻧﺪۀ ﺣﺎﺩﺛﻪ ﺑﺮ ﺍﻣﻮﺭ ﻣﺪﻳﺮﻳﺖ ﺑﺤﺮﺍﻥ ﺑﻮﺩ ﺩﺭ ﻗﺎﻟﺐ ﺑﺨﺶﻫﺎﻳﻲ ﻛﻪ ﺑﻪ ﺑﺨﺶﻫﺎ ﻳﺎ ﻛﺎﺭﻛﻨﺎﻥ ﻓﺮﻣﺎﻧﺪﻫﻲ ﻣﻌﺮﻭﻑ ﺷﺪ ﺗﺪﻭﻳﻦ ﻭ ﺗﻮﺳﻌﻪ ﻳﺎﻓﺖ. ﻧﻜﺘﻪ ﻗﺎﺑﻞ ﺗﻮﺟﻪ ﺍﻳﻨﻜﻪ ﺑﺨﺶ ﺍﻣﻨﻴﺖ، ﻣﺠﺰﺍی ﺍﺯ ﻛﺎﺭﻛﻨﺎﻥ ﻓﺮﻣﺎﻧﺪﻫﻲ ﺑﻮﺩﻩ ﻭ ﺩﺍﺭﺍی ﺟﺎﻳﮕﺎﻩ ﻭﻳﮋﻩ ﻭ ﺍﺭﺗﺒﺎﻃﻲ ﺧﺎﺹ ﺑﺎ ﻓﺮﻣﺎﻧﺪۀ ﺣﺎﺩﺛﻪ ﺍﺳﺖ. ﺍﻟﺒﺘﻪ ﺩﺭ ﺑﺮﺧﻲ ﺍﺯ ﺳﺎﺧﺘﺎﺭﻫﺎ ﺍﻳﻦ ﺑﺨﺶ ﺑﺎ ﺑﺨﺶ ﺍﻳﻤﻨﻲ ﺗﺮﻛﻴﺐ ﺷﺪﻩ ﺍﺳﺖ. ﻣﺴﺌﻮﻟﻴﺖﻫﺎ ﻭ ﻭﻇﺎﻳﻒ ﻣﺴﺌﻮﻝ ﺑﺨﺶ ﺍﻃﻼﻋﺎﺕ ﻋﻤﻮﻣﻰ • ﺍﺭﺍﺋﻪ ﻣﺸﺎﻭﺭﻩ ﺑﻪ ﻓﺮﻣﺎﻧﺪۀ ﺣﺎﺩﺛﻪ ﭘﻴﺮﺍﻣﻮﻥ ﺍﻧﺘﺸﺎﺭ ﺍﻃﻼﻋﺎﺕ ﻭ ﺭﻭﺍﺑﻂ ﺭﺳﺎﻧﻪﺍﻯ. • ﺑﻪ ﻋﻨﻮﺍﻥ ﺍﻭﻟﻴﻦ ﻛﺴﻰ ﻛﻪ ﺍﻓﺮﺍﺩ ﺑﺮﺍﻯ ﺩﺭﻳﺎﻓﺖ ﻫﺮﮔﻮﻧﻪ ﺍﻃﻼﻋﺎﺗﻰ ﺑﻪ ﺍﻭ ﻣﺮﺍﺟﻌﻪ ﻣﻰﻛﻨﻨﺪ. • ﺯﻳﺮ ﭘﻮﺷﺶ ﻗﺮﺍﺭﺩﺍﺩﻥ ﻭ ﺍﺭﺍﺋﻪ ﺧﺪﻣﺎﺕ ﺑﻪ ﺣﻀﺎﺭ ﺧﺎﺭﺟﻰ ﻭ ﺩﺍﺧﻠﻰ ﺳﻴﺴﺘﻢ. • ﺩﺭﻳﺎﻓﺖ ﻭ ﺑﻪ ﺩﺳﺖ ﺁﻭﺭﺩﻥ ﺍﻃﻼﻋﺎﺕ ﺍﺯ ﺑﺨﺶ ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻯ. • ﻫﻤﺎﻫﻨﮕﻰ ﺑﺎ ﺳﺎﻳﺮ ﻧﻴﺮﻭﻫﺎﻯ ﻓﻌﺎﻝ ﺩﺭ ﺍﻃﻼﻋﺎﺕ ﻋﻤﻮﻣﻰ. • ﺩﺭﻳﺎﻓﺖ ﻭ ﺑﻪ ﺩﺳﺖ ﺁﻭﺭﺩﻥ ﺍﻃﻼﻋﺎﺕ ﺍﺯ ﺟﺎﻣﻌﻪ، ﺭﺳﺎﻧﻪﻫﺎ ﻭ ﺩﻳﮕﺮﺍﻥ. ﻣﺴﺌﻮﻟﻴﺖﻫﺎ ﻭ ﻭﻇﺎﻳﻒ ﻣﺴﺌﻮﻝ ﺑﺨﺶ ﺍﻳﻤﻨﻰ • ﺍﻃﻤﻴﻨﺎﻥ ﺣﺎﺻﻞ ﻛﺮﺩﻥ ﺍﺯ ﺍﻳﻤﻨﻰ ﻭﺍﻛﻨﺸﮕﺮﺍﻥ. • ﻣﺸﺎﻭﺭﻩ ﺑﺎ ﻓﺮﻣﺎﻧﺪۀ ﺣﺎﺩﺛﻪ ﺑﻪ ﻣﻨﻈﻮﺭ ﻣﺪ ﻧﻈﺮ ﻗﺮﺍﺭ ﺩﺍﺩﻥ ﺗﺪﺍﺑﻴﺮ ﺍﻳﻤﻨﻰ. • ﻛﺎﻫﺶ ﺍﺣﺘﻤﺎﻝ ﺧﻄﺮ ﺗﻬﺪﻳﺪ ﻛﻨﻨﺪۀ ﻛﺎﺭﻛﻨﺎﻥ.
- 4. ﻣﺴﺌﻮﻟﻴﺖﻫﺎ ﻭ ﻭﻇﺎﻳﻒ ﻣﺴﺌﻮﻝ ﺑﺨﺶ ﻫﻤﺎﻫﻨﮕﻰ ﺳﻴﺴﺘﻢ ﻣﺪﻳﺮﻳﺖ ﺑﺤﺮﺍﻥ • ﺟﻤﻊ ﺁﻭﺭﻯ ﺍﻃﻼﻋﺎﺕ ﭘﻴﺮﺍﻣﻮﻥ ﻣﺆﺳﺴﺎﺕ ﭘﺸﺘﻴﺒﺎﻥ. • ﻫﻤﺎﻫﻨﮕﻰ ﺑﺎ ﻣﺆﺳﺴﺎﺕ ﻣﺮﺑﻮﻃﻪﺍﻯ ﻛﻪ ﺩﺭ ﭼﺎﺭﭼﻮﺏ ﺳﺎﺧﺘﺎﺭ ﻓﺮﻣﺎﻧﺪﻫﻰ ﻗﺮﺍﺭ ﻧﺪﺍﺭﻧﺪ. • ﻓﺮﺍﻫﻢ ﺁﻭﺭﻧﺪۀ ﺗﻮﺟﻴﻬﺎﺕ ﻻﺯﻡ ﺑﻮﺩﻩ ﻭ ﭘﺎﺳﺨﮕﻮﻯ ﺳﺆﺍﻻﺕ ﻣﻰﺑﺎﺷﺪ. ﻧﻘﺶ ﻣﺴﺌﻮﻝ ﺑﺨﺶ ﻣﺎﻟﻰ ﻭ ﺍﺩﺍﺭﻯ • ﻣﺬﺍﻛﺮﻩ ﺟﻬﺖ ﻗﺮﺍﺭﺩﺍﺩﻫﺎ • ﺣﻔﻆ ﺯﻣﺎﻥ ﺩﺭ ﺷﺮﺍﻳﻂ ﺍﺳﺘﻔﺎﺩﻩ ﺍﺯ ﭘﺮﺳﻨﻞ ﻭ ﺗﺠﻬﻴﺰﺍﺕ )ﻣﺪﻳﺮﻳﺖ ﺳﺎﺯﻣﺎﻥ( • ﻣﺴﺘﻨﺪﺳﺎﺯﻯ ﻭ ﺗﺤﻠﻴﻞ ﻣﻄﺎﻟﺒﺎﺕ ﻣﺴﺌﻮﻟﻴﺖﻫﺎ ﻭ ﻭﻇﺎﻳﻒ ﻣﺴﺌﻮﻝ ﺑﺨﺶ ﺍﻣﻨﻴﺖ • ﺗﺄﻣﻴﻦ ﺍﻣﻨﻴﺖ ﻛﺎﺭﻛﻨﺎﻥ ﻭ ﺍﻓﺮﺍﺩ ﺩﺭﮔﻴﺮ ﺩﺭ ﺑﺤﺮﺍﻥ. • ﭘﻴﮕﻴﺮی ﺍﻳﺠﺎﺩ ﻣﺤﺪﻭﺩﻳﺖﻫﺎ ﻭ ﺩﻭﺍﻳﺮ ﺍﻣﻨﻴﺘﻲ ﺑﺮﺍی ﺍﻓﺮﺍﺩ ﻏﻴﺮ ﻣﺴﺌﻮﻝ ﻭ ﻛﻨﺘﺮﻝ ﻭﺭﻭﺩ ﻭ ﺧﺮﻭﺝ ﺍﻓﺮﺍﺩ ﺑﻪ ﺩﺭﻭﻥ ﺳﻴﺴﺘﻢ ﻣﻘﺎﺑﻠﻪ. • ﻛﻨﺘﺮﻝ ﻭ ﺣﻔﺎﻇﺖ ﺍﺯ ﻣﺤﻞ ﺍﺳﺘﻘﺮﺍﺭ ﻣﺪﻳﺮﺍﻥ ﺑﺤﺮﺍﻥ ﻭ ﺗﺠﻬﻴﺰﺍﺕ ﻭﻳﮋﻩ. • ﻣﻮﺍﺭﺩ ﺧﺎﺹ. ﻧﺘﻴﺠﻪ ﮔﻴﺮی ﺳﻴﺴﺘﻢ ﻳﺎ ﺳﺎﻣﺎﻧﺔ ﻓﺮﻣﺎﻧﺪﻫﻲ ﺣﺎﺩﺛﻪ ﺩﺭ ﻛﺸﻮﺭ ﻋﺰﻳﺰﻣﺎﻥ ﺩﺭ ﺣﺎﻝ ﺗﻮﺳﻌﻪ ﺑﻮﺩﻩ ﻭ ﺑﻪ ﻃﻮﺭ ﻗﻄﻊ ﻧﻴﺎﺯ ﺑﻪ ﺑﻮﻣﻲﺳﺎﺯی ﺩﺍﺭﺩ. ﺷﻜﻲ ﻧﻴﺴﺖ ﻛﻪ ﺍﻳﻦ ﺳﻴﺴﺘﻢ ﺑﻴﺶ ﺍﺯ 03 ﺳﺎﻝ ﺣﻮﺍﺩﺙ ﻣﺘﻌﺪﺩی ﺭﺍ ﺍﺯ ﻧﺰﺩﻳﻚ ﻣﺪﻳﺮﻳﺖ ﻛﺮﺩﻩ ﻭﺗﺠﺮﺑﻪ ً ﻓﺮﺍﻫﻢ ﺁﻭﺭﺩﻩ ﺍﺳﺖ ﻭ ﺑﻪ ﻃﻮﺭ ﻛﺎﻣﻼ ﺩﻳﻨﺎﻣﻴﻚ ﺑﻨﺎ ﺑﻪ ﻣﻘﺘﻀﻴﺎﺕ ﺣﻮﺍﺩﺙ ﻭ ﺑﺤﺮﺍﻥﻫﺎ ﺩﺭ ﺣﺎﻝ ﺗﻐﻴﻴﺮ ﻭ ﺗﻮﺳﻌﻪ ﺑﻮﺩﻩ ﻭ ﺍﺯ ﻧﻈﺮ ﺳﺎﺧﺘﺎﺭی ﺗﺄﻳﻴﺪﻳﻪ ﻋﻠﻤﻲ ﺑﺴﻴﺎﺭی ﺍﺯ ﺳﺎﺯﻣﺎﻥﻫﺎی ﺑﻴﻦ ﺍﻟﻤﻠﻠﻲ ﻭ ﺩﺭﮔﻴﺮ ﻋﻤﻠﻴﺎﺕ ﻣﻘﺎﺑﻠﻪ ﺭﺍ ﻧﻴﺰ ﺩﺭ ﺳﺎﺑﻘﻪ ﺧﻮﺩ ﺩﺍﺭﺩ. ﺍﻳﻦ ﺳﺎﻣﺎﻧﻪ ﺑﺎ ﺩﺭ ﻧﻈﺮ ﻗﺮﺍﺭ ﺩﺍﺩﻥ ﺗﺠﺮﺑﻴﺎﺕ ﺍﺭﺯﺷﻤﻨﺪ ﺣﺎﺻﻞ ﺍﺯ ﺣﻮﺍﺩﺙ ﻭ ﺑﺤﺮﺍﻥﻫﺎی ﺭﻭﻯ ﺩﺍﺩﻩ ﺩﺭ ﺩﺍﺧﻞ ﻛﺸﻮﺭ، ﻣﻲﺗﻮﺍﻧﺪ ﺑﻪ ﮔﻮﻧﻪﺍی ﻓﻌﺎﻝ ﺑﻪ ﻛﺎﺭ ﮔﺮﻓﺘﻪ ﺷﻮﺩ ﻛﻪ ﻣﻮﺭﺩ ﺍﺳﺘﻔﺎﺩﻩ ﻛﺸﻮﺭﻫﺎی ﺩﻳﮕﺮ ﻧﻴﺰ ﻗﺮﺍﺭ ﺑﮕﻴﺮﺩ. ﻣﻮﻓﻘﻴﺖ ﺍﻳﻦ ﺳﺎﻣﺎﻧﻪ، ﺑﺴﺘﮕﻲ ﺑﻪ ﻧﻮﻉ ﺍﺳﺘﻔﺎﺩﻩ ﺍﺯ ﺁﻥ، ﺑﻜﺎﺭﮔﻴﺮی ﺗﺠﺎﺭﺏ ﺩﺍﺧﻠﻲ ﺑﻪ ﻣﻨﻈﻮﺭ ﺑﻬﻨﮕﺎﻡﺳﺎﺯی ﻭ ﺑﻮﻣﻲ ﻛﺮﺩﻥ ﺁﻥ، ﺗﻤﺮﻳﻦ ﺩﺍﺋﻤﻲ، ﺩﻭﺭی ﺍﺯ ﺩﺧﻴﻞ ﻛﺮﺩﻥ ﻧﻈﺮﻳﺎﺕ ﺷﺨﺼﻲ ﻭ ﻏﻴﺮ ﻛﺎﺭﺷﻨﺎﺳﺎﻧﻪ ﻭ ﺍﺭﺯﻳﺎﺑﻲ ﺩﺍﺋﻤﻲ ﻭ ﻋﻮﺍﻣﻞ ﻋﺪﻳﺪﻩ ﺩﻳﮕﺮی ﺩﺍﺭﺩ. ﺍﻣﻴﺪ ﺁﻧﻜﻪ ﺳﺎﺧﺘﺎﺭ ﻣﺮﺑﻮﻃﻪ ﺑﻪﮔﻮﻧﻪﺍی ﻣﻄﻠﻮﺏ ﺑﻜﺎﺭﮔﻴﺮی ﺷﺪﻩ ﻭ ﻣﻨﺠﺮ ﺑﻪ ﻣﺪﻳﺮﻳﺖ ﺑﻬﻴﻨﻪ ﺑﺤﺮﺍﻥ ﺷﻮﺩ.■ 3. ﻛﺎﺭﻛﻨﺎﻥ ﺍﺭﺷﺪ ﻧﻘﺶ ﻣﺴﺌﻮﻝ ﺑﺨﺶ ﺑﺮﻧﺎﻣﻪ ﺭﻳﺰﻯ ﻭ ﭘﺮﺩﺍﺯﺵ ﺍﻃﻼﻋﺎﺕ • ﺟﻤﻊ ﺁﻭﺭﻯ ﻭ ﺗﺤﻠﻴﻞ ﺍﻃﻼﻋﺎﺕ • ﺟﻤﻊ ﺁﻭﺭﻯ، ﺗﺤﻠﻴﻞ ﻭ ﺍﻧﺘﺸﺎﺭ ﻓﻦ ﺁﻭﺭﻯ ﺍﻃﻼﻋﺎﺕ • ﻣﺪﻳﺮﻳﺖ ﻓﺮﺁﻳﻨﺪ ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻯ • ﺗﻬﻴﻪ ﻭ ﺗﺪﻭﻳﻦ، ﺗﻮﺳﻌﻪ ﻭ ﺗﻔﺴﻴﺮ ﺑﺮﻧﺎﻣﻪ ﻋﻤﻠﻴﺎﺗﻰ ﺣﺎﺩﺛﻪ • ﻣﺪﻳﺮﻳﺖ ﻓﻌﺎﻟﻴﺖﻫﺎﻯ ﻣﺘﺨﺼﺼﺎﻥ ﻓﻨﻰ • ﻛﺎﺭ ﺑﺴﻴﺎﺭ ﻧﺰﺩﻳﻚ ﺑﺎ ﻓﺮﻣﺎﻧﺪۀ ﺣﺎﺩﺛﻪ ﻭ ﻛﺎﺭﻛﻨﺎﻥ ﺍﺭﺷﺪ ﻧﻘﺶ ﻣﺴﺌﻮﻝ ﺑﺨﺶ ﻋﻤﻠﻴﺎﺕ • ﻣﺪﻳﺮﻳﺖ ﻭ ﺗﻮﺳﻌﺔ ﺑﺨﺶ ﻋﻤﻠﻴﺎﺕ • ﺗﻮﺳﻌﻪ ﺩﻫﻨﺪﻩ ﻭ ﻣﺠﺮﻯ ﺍﺳﺘﺮﺍﺗﮋﻯﻫﺎ ﻭ ﺗﺎﻛﺘﻴﻚﻫﺎ • ﻛﺎﺭ ﺑﺴﻴﺎﺭ ﻧﺰﺩﻳﻚ ﺑﺎ ﺳﺎﻳﺮ ﺍﻋﻀﺎء ﻓﺮﻣﺎﻧﺪﻫﻰ ﻭ ﻛﺎﺭﻛﻨﺎﻥ ﺍﺭﺷﺪ ﺑﻪ ﻣﻨﻈﻮﺭ ﻫﻤﺎﻫﻨﮕﻰ ﻓﻌﺎﻟﻴﺖﻫﺎﻯ ﺗﺎﻛﺘﻴﻜﻰ ﻧﻘﺶ ﻣﺴﺌﻮﻝ ﺑﺨﺶ ﭘﺸﺘﻴﺒﺎﻧﻰ • ﻓﺮﺍﻫﻢ ﺁﻭﺭﻧﺪۀ ﻣﻨﺎﺑﻊ ﻭ ﺧﺪﻣﺎﺕ ﺑﻪ ﻣﻨﻈﻮﺭ ﭘﺸﺘﻴﺒﺎﻧﻰ ﺍﺯ ﺣﺎﺩﺛﻪ. • ﺯﻭﺍﻳﺎﻳﻰ ﺍﺯ ﺑﺮﻧﺎﻣﺔ ﻋﻤﻠﻴﺎﺗﻰ ﺣﺎﺩﺛﻪ ) (IAPﺭﺍ ﺗﻮﺳﻌﻪ ﻣﻰﺩﻫﺪ. • ﺗﻨﻈﻴﻢ ﻗﺮﺍﺭﺩﺍﺩﻫﺎ ﻭ ﺗﺴﻬﻴﻞ ﻓﺮﺁﻳﻨﺪ ﺩﺭﻳﺎﻓﺖ ﻛﺎﻻ ﻭ ﺧﺪﻣﺎﺕ. ﺗﻬﻴﻪ ﻭ ﺗﻨﻈﻴﻢ: ﺑﻴﮋﻥ ﻳﺎﻭﺭ ﻣﻨﺎﺑﻊ: 1- ICS (Incident Command system)-Basic Independent Study course-Federal Emergency Management Agency-Emergency .)Management Institute-Jan1998-U.S.A.( IS195Comp 2- Emergency Incident Command system- Emergency Incident .Commander -Job Action Sheet-FEMA-1998-U.S.A 3- Charley Shimanski-Public Information Officers in Search and Rescue Operations-Mountain Rescue Association-Education .committee-2004-Evergreen Colorado-U.S.A 4- FIRESCOPE (Firefighting Resources of California organized for potential emergencies)-Incident Command System-Urban Search and Rescue Operational System Description-(ICS.US&R-120-1)-Jan 2004.U.S.A 5- FIRESCOPE (Firefighting Resources of California organized for potential emergencies)-Past, Current and Future Directions.A Progress report-1988-U.S.A 6- IAEA-Method for Developing Arrangements for Response to a Nuclear or Radiological Emergency-Emergency Preparedness .and Response-September2003-A-1400-Vienna-Austria ﺷﻤﺎﺭﻩ 6 ﻓﺮﻭﺭﺩﻳﻦ 6831 »ﺍﻳﻤﻨﻰﺑﻨﺎﺩﺭ« 901