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Disaster Management Principals & ICS/DRM Series/Bijan Yavar/Part 1 Presentation Transcript

  • 1. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫دوره‬ ‫اﺳﺘﺎد‬:‫ﻳﺎور‬ ‫ﺑﻴﮋن‬ ‫ﻣﻬﻨﺪس‬‫ﻣﺪﻳﺮﻳﺖ‬ ‫دﻛﺘﺮاي‬ ‫داﻧﺸﺠﻮي‬ ‫و‬ ‫ﺗﺤﻘﻴﻘﺎت‬ ‫دﺳﺘﻴﺎر‬)‫رﻳﺴﻚ‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﮔﺮاﻳﺶ‬(‫ﺗﺠﺎري‬ ‫ﻋﻠﻮم‬ ‫داﻧﺸﻜﺪه‬ ،(GSB)‫ﻣﺎﻟﺰي‬ ‫ﻣﻠﻲ‬ ‫داﻧﺸﮕﺎه‬(UKM)‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﺗﻮﺳﻌﻪ‬ ‫ﺗﺤﻘﻴﻘﺎت‬ ‫و‬ ‫ﻋﺎﻟﻲ‬ ‫آﻣﻮزش‬ ‫ﻣﺮﻛﺰ‬ ‫ﻋﻠﻤﻲ‬ ‫ﻫﻴﺎت‬ ‫ﻋﻀﻮ‬‫آﻓﺮﻳﻘﺎ‬ ‫ﺟﻨﻮب‬ ‫ﻛﺸﻮرﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫اﻧﺴﺘﻴﺘﻮ‬ ‫ﻫﻤﻜﺎر‬ ‫ﻋﻀﻮ‬)‫رﺳﻤﻲ‬ ‫ﻣﺠﻮز‬ ‫ﺷﻤﺎره‬ ‫ﺑﺎ‬1834(‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﺣﺚ‬ ‫ﻣﺠﻤﻮﻋﻪ‬ ‫از‬–‫دو‬ ‫و‬ ‫ﻳﻚ‬ ‫ﻫﺎي‬ ‫درس‬-‫ﻗﺴﻤﺖ‬1
  • 2. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬
  • 3. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ت‬ â)‫ع‬(à‫أ‬ ‫إ‬‫و‬َ à‫أ‬ àَ à‫أ‬  9 á3‫إ‬ ‫ا‬ é‫ر‬‫ا‬‫ر‬6  5 ‫ر‬‫ا‬ à‫ا‬ à4 ‫و‬ 5 4 ‫و‬  4‫از‬‫رود‬
  • 4. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﺳﻴﺴﺘﻤﻲ‬ ‫ﺗﻔﻜﺮ‬
  • 5. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬
  • 6. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬
  • 7. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬
  • 8. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬HR ManagerMarketingManagerLogisticsManagerSafetyManagerSecurityManagerCommunicationsManagerProjectManagerProductDevelopmentManagerQAVQCManagerPublicRelationsManagerMe
  • 9. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬
  • 10. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﭼﻴﺴﺖ؟‬ ‫ﺳﻴﺴﺘﻢ‬
  • 11. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﻫﺎ‬ ‫ﺳﻴﺴﺘﻢ‬ ‫اﺣﺎﻃﻪ‬ ‫در‬ ‫اﻧﺴﺎن‬
  • 12. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﺷﻬﺮي‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫ﺑﺮ‬ ‫اي‬ ‫ﻣﻘﺪﻣﻪ‬
  • 13. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﺑﺎ‬ ‫ﻣﺮﺗﺒﻂ‬ ‫اﺻﻄﻼﺣﺎت‬ ‫ﺑﺮﺧﻲ‬
  • 14. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬
  • 15. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﭘﺎﻳﺪار‬ ‫ﺗﻮﺳﻌﻪ‬!
  • 16. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﭘﺎﻳﺪار‬ ‫ﺗﻮﺳﻌﻪ‬( Sustainable development )‫ﻛﻪ‬ ‫اي‬ ‫ﺗﻮﺳﻌﻪ‬‫ﻧﻴﺎزﻫﺎي‬ ‫ﻛﻨﻨﺪه‬ ‫ﺑﺮﻃﺮف‬)‫ﻧﺴﻞ‬(‫ﻓﻌﻠﻲ‬‫ﻧﻴﺎزﻫﺎي‬ ‫ﺗﺎﻣﻴﻦ‬ ‫ﺑﺮاي‬ ‫آﻳﻨﺪه‬ ‫ﻫﺎي‬ ‫ﻧﺴﻞ‬ ‫ﺗﻮاﻧﺎﻳﻲ‬ ‫اﻧﺪاﺧﺘﻦ‬ ‫ﺧﻄﺮ‬ ‫ﺑﻪ‬ ‫ﺑﺪون‬)‫ﺑﻪ‬ ‫ﻣﺨﺘﺺ‬(‫ﺑﺎﺷﺪ‬ ‫ﻣﻲ‬ ‫ﺧﻮدﺷﺎن‬.
  • 17. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﭼﻴﺴﺖ؟‬ ‫ﭘﺬﻳﺮي‬ ‫آﺳﻴﺐ‬
  • 18. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﭘﺬﻳﺮي‬ ‫آﺳﻴﺐ‬( Vulnerability )‫ﻫﺎي‬ ‫وﺿﻌﻴﺖ‬ ‫و‬ ‫ﻫﺎ‬ ‫وﻳﮋﮔﻲ‬‫ﻛﻪ‬ ‫داراﻳﻲ‬ ‫ﻳﺎ‬ ‫ﺳﻴﺴﺘﻢ‬ ،‫ﺟﺎﻣﻌﻪ‬ ‫ﻳﻚ‬‫ﻣﺴﺘﻌﺪ‬ ‫را‬ ‫آن‬)‫درﻳﺎﻓﺖ‬(‫ﻧﻤﺎﻳﺪ‬ ‫ﻣﻲ‬ ‫ﻣﺨﺎﻃﺮه‬ ‫ﻳﻚ‬ ‫رﺳﺎن‬ ‫آﺳﻴﺐ‬ ‫ﻣﺨﺮب‬ ‫ﺗﺎﺛﻴﺮات‬.‫ﻣﺜﺎل‬ ‫ﻃﻮر‬ ‫ﺑﻪ‬:‫و‬ ‫آب‬ ‫ﺷﺮﻛﺖ‬ ‫ﺣﻴﺎﺗﻲ‬ ‫ﺗﺎﺳﻴﺴﺎت‬ ‫ﮔﻴﺮي‬ ‫ﻗﺮار‬ ‫ﻓﺎﺻﻠﻪ‬ ‫و‬ ‫ﻧﺤﻮه‬‫ﻓﺎﺿﻼب‬)‫آﺑﻔﺎ‬(‫ﺧﻄﺮﻧﺎك‬ ‫ﻫﺎي‬ ‫ﻛﺎرﺑﺮي‬ ‫ﺑﻪ‬ ‫ﻧﺴﺒﺖ‬
  • 19. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﭼﻴﺴﺖ؟‬ ‫ﺧﻄﺮﭘﺬﻳﺮي‬
  • 20. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫رﻳﺴﻚ‬ ‫ﻳﺎ‬ ‫ﺧﻄﺮﭘﺬﻳﺮي‬ ‫اﺣﺘﻤﺎل‬(Risk)‫از‬ ‫اي‬ ‫آﻣﻴﺰه‬ ‫و‬ ‫ﺗﺮﻛﻴﺐ‬‫رﺧﺪاد‬ ‫ﻳﻚ‬ ‫اﺣﺘﻤﺎل‬‫آن‬ ‫ﻣﻨﻔﻲ‬ ‫ﭘﻴﺎﻣﺪﻫﺎي‬ ‫و‬ ‫ﻋﻮاﻗﺐ‬ ‫و‬
  • 21. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﭼﻴﺴﺖ؟‬ ‫ﺑﺤﺮان‬
  • 22. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ا‬ ‫واﻗﻌﻪ‬ ‫ﻫﺮ‬‫ي‬‫ﻛﻪ‬‫ﻣﺎل‬ ‫و‬ ‫ﺟﺎن‬‫اﻧﺴﺎن‬‫ا‬ ‫ﮔﻮﻧﻪ‬ ‫ﺑﻪ‬ ‫را‬ ‫ﻫﺎ‬‫ي‬‫ﺑ‬ ‫ﺧﻄﺮ‬ ‫ﺑﻪ‬‫ﻴ‬‫ﺎﻧﺪازد‬‫ﻧ‬ ‫ﻛﻪ‬‫ﻴ‬‫ﺑﻪ‬ ‫ﺎز‬‫ﻓﻮر‬ ‫اﻗﺪام‬‫ي‬‫اﺿﻄﺮار‬ ‫و‬‫ي‬‫ﺑﺎﺷﺪ‬ ‫داﺷﺘﻪ‬.‫ﺑﺤﺮان‬
  • 23. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﻃﺒﻴﻌﻲ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﺧﻄﺮﻫﺎ‬‫اﺟﺘﻤﺎﻋﻲ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﻫﺎ‬ ‫ﺧﻄﺮ‬‫ﺗﻜﻨﻮﻟﻮژﻳﻚ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﺧﻄﺮﻫﺎ‬‫ﻫﺎ‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﺧﻄﺮﻫﺎ‬ ‫اﻧﻮاع‬
  • 24. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﻣﺤﺘﻤﻞ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﺧﻄﺮﻫﺎ‬ ‫ارزﻳﺎﺑﻲ‬ ‫ﻣﺎﺗﺮﻳﺲ‬
  • 25. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﻣﺤﺘﻤﻞ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﺧﻄﺮﻫﺎ‬ ‫ارزﻳﺎﺑﻲ‬ ‫ﻣﺎﺗﺮﻳﺲ‬
  • 26. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﻣﺤﺘﻤﻞ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﺧﻄﺮﻫﺎ‬ ‫ارزﻳﺎﺑﻲ‬ ‫ﻣﺎﺗﺮﻳﺲ‬
  • 27. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﻣﺤﺘﻤﻞ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﺧﻄﺮﻫﺎ‬ ‫ارزﻳﺎﺑﻲ‬ ‫ﻣﺎﺗﺮﻳﺲ‬
  • 28. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﻣﺤﺘﻤﻞ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﺧﻄﺮﻫﺎ‬ ‫ارزﻳﺎﺑﻲ‬ ‫ﻣﺎﺗﺮﻳﺲ‬
  • 29. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﺑﺤﺮان‬ ‫ﺑﻪ‬ ‫ﻣﺮﺑﻮط‬ ‫واژﮔﺎن‬‫واﻗﻌﻪ‬ ،‫روﻳﺪاد‬ ،‫رﺧﺪاد‬(Event, Circumstance, Occasion)‫ﺣﺎدﺛﻪ‬( Incident )‫ﺗﺼﺎدم‬ ،‫ﺗﺼﺎدف‬( Accident )‫ﺳﻘﻮط‬( Crash )‫اﺿﻄﺮاري‬ ‫ﺷﺮاﻳﻂ‬( Emergencies, Disasters, Crises )‫ﻃﺒﻴﻌﻲ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬( Natural Disasters )‫اﺟﺘﻤﺎﻋﻲ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬( Social Crises )‫ﺗﻜﻨﻮﻟﻮژﻳﻜﻲ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬( Technological Disasters )‫ﻧﺎﺗﻚ‬( NaTech- Natural-Technological )‫ﺳﻮﺗﻚ‬( SoTech- Social-Technological )‫ﻓﺎﺟﻌﻪ‬( Catastrophe )
  • 30. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﺑﺤﺮان؟‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﭼﺮا‬
  • 31. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﺣﻮادث‬ ‫ﺗﻮﺳﻂ‬ ‫اﻧﺴﺎن‬ ‫ﺷﺪن‬ ‫اﺣﺎﻃﻪ‬‫ﺳﻴﺴﺘﻢ‬ ‫در‬ ‫اﺧﺘﻼل‬‫ﻫﺎ‬ ‫ﺳﺎﺧﺖ‬ ‫درزﻳﺮ‬ ‫اﺧﺘﻼل‬‫اﻧﻔﺠﺎرﻫﺎ‬‫ﺳﻴﻞ‬‫ﻫﺎ‬ ‫ﺳﻮزي‬ ‫آﺗﺶ‬‫ﺧﻄﺮﻧﺎك‬ ‫ﻣﻮاد‬ ‫اﻧﺘﺸﺎر‬‫ﮔﺮدﺑﺎد‬‫ﻃﻮﻓﺎﻧﻬﺎ‬‫زﻟﺰﻟﻪ‬
  • 32. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﻣﻮﺟﻮﺩ‬ ‫ﻣﺤﺪﻭﺩ‬ ‫ﺍﻣﮑﺎﻧﺎﺕ‬‫ﻣﺘﻌﺪﺩ‬ ‫ﺣﻮﺍﺩﺙ‬‫ﺳﺎﺯﻣﺎﻧﻬﺎ‬ ‫ﺗﻨﻮﻉ‬‫ﻱ‬‫ﻣﺴﺌﻮﻝ‬‫ﻣﺤﺪﻭﺩ‬‫ﻳ‬‫ﺘﻬﺎ‬‫ﻋﻮاﻣﻞ‬ ‫ﺳﺎﻳﺮ‬‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﺑﺮاي‬
  • 33. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﭼﻴﺴﺖ؟‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬
  • 34. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ر‬ ‫ﺑﺮﻧﺎﻣﻪ‬‫ﻳ‬‫ﺰ‬‫ي‬،‫ﺳﺎزﻣﺎﻧﺪﻫ‬‫ﻲ‬،‫ﻛﻨﺘﺮل‬ ‫و‬ ‫ﻫﺪاﻳﺖ‬‫ﺑﺤﺮان‬ ‫ﺑﻬﻴﻨﻪ‬‫مد‬‫ي‬‫ر‬‫ي‬‫بحران‬ ‫ت‬
  • 35. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﭼﻴﺴﺖ؟‬ ‫ﻏﻴﺮﻋﺎﻣﻞ‬ ‫ﭘﺪاﻓﻨﺪ‬
  • 36. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﮔﻮﻳﻨﺪ‬ ‫ﻏﻴﺮﻋﺎﻣﻞ‬ ‫ﭘﺪاﻓﻨﺪ‬ ،‫ﺳﻼح‬ ‫ﺑﺪون‬ ‫دﻓﺎع‬ ‫ﺑﻪ‬ ‫اﺻﻄﻼﺣﺎ‬
  • 37. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﺷﻬﺮي‬ ‫ﻃﺮاﺣﻲ‬ ‫در‬ ‫ﻏﻴﺮﻋﺎﻣﻞ‬ ‫ﭘﺪاﻓﻨﺪ‬ ‫اﻗﺪاﻣﺎت‬1-‫ﭘﺮاﻛﻨﺪﮔﻲ‬ ‫و‬ ‫زداﻳﻲ‬ ‫ﺗﻤﺮﻛﺰ‬2-‫ارزش‬ ‫ﺑﺎ‬ ‫ﺗﺎﺳﻴﺴﺎت‬ ‫ﺳﺎزي‬ ‫ﻣﻘﺎوم‬3-‫ﻓﺮﻳﺐ‬ ‫و‬ ‫اﺧﺘﻔﺎء‬ ،‫اﺳﺴﺘﺘﺎر‬4-‫ﭘﻨﺎﻫﮕﺎﻫﻬﺎ‬5-‫ﺧﺒﺮ‬ ‫اﻋﻼم‬
  • 38. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﻛﺎر‬ ‫و‬ ‫ﻛﺴﺐ‬ ‫ﺣﻴﺎﺗﻲ‬ ‫ﻫﺎي‬ ‫ﻓﻌﺎﻟﻴﺖ‬ ‫اﺳﺘﻤﺮار‬ ‫و‬ ‫ﺗﺪاوم‬ ‫ﻣﺪﻳﺮﻳﺖ‬)‫ﺳﺎزﻣﺎﻧﻲ‬(‫ﭼﻴﺴﺖ؟‬What is Business Continuity Management ( BCM ) ?‫ﻧﻤﻮﻧﻪ‬‫ﺗﻴﭗ‬‫ﻧﻤﻮﻧﻪ‬‫ﻋﻤﻠﻲ‬
  • 39. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﻛﺎر‬ ‫و‬ ‫ﻛﺴﺐ‬ ‫ﺣﻴﺎﺗﻲ‬ ‫ﻫﺎي‬ ‫ﻓﻌﺎﻟﻴﺖ‬ ‫اﺳﺘﻤﺮار‬ ‫و‬ ‫ﺗﺪاوم‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﺷﻤﺎﺗﻴﻚ‬ ‫ﻧﻤﻮدار‬)‫ﺳﺎزﻣﺎﻧﻲ‬(‫کار‬ ‫و‬ ‫کسب‬)‫سازمان‬(‫خود‬‫نماييد‬ ‫تحليل‬ ‫و‬ ‫تجزيه‬ ‫را‬‫خطرپذيری‬ ‫احتمال‬ ‫انواع‬)‫ريسک‬(‫نماييد‬ ‫ارزيابی‬ ‫را‬‫خود‬ ‫استراتژی‬ ‫يا‬ ‫راھبرد‬‫دھيد‬ ‫توسعه‬ ‫و‬ ‫طراحی‬ ‫را‬‫خود‬ ‫طرح‬ ‫يا‬ ‫برنامه‬‫دھيد‬ ‫توسعه‬ ‫و‬ ‫طراحی‬ ‫را‬‫مورد‬ ‫را‬ ‫خود‬ ‫طرح‬ ‫يا‬ ‫برنامه‬‫نماييد‬ ‫تکرار‬ ‫و‬ ‫داده‬ ‫قرار‬ ‫تمرين‬
  • 40. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬
  • 41. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫؟‬ ‫ﭼﻴﺴﺖ‬ ‫ﺧﻄﺮﭘﺬﻳﺮي‬What is Risk ?
  • 42. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫؟‬ ‫ﭼﻴﺴﺖ‬ ‫رﻳﺴﻚ‬ ‫ﻣﺪﻳﺮﻳﺖ‬What is Risk Management ?
  • 43. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬-‫ﭘ‬‫ﻴ‬‫ﺸﮕ‬‫ﻴ‬‫ﺮ‬‫ي‬‫اﺛﺮات‬ ‫ﻛﺎﻫﺶ‬ ‫و‬:‫وﻗﻮع‬ ‫اﺣﺘﻤﺎل‬ ‫ﻛﺎﻫﺶ‬‫ﻳ‬‫ﻧﺎﺷ‬ ‫اﺛﺮات‬ ‫ﺎ‬‫ﻲ‬‫ﺑﻼ‬ ‫از‬‫ﻳ‬‫ﺎ‬-‫آﻣﺎدﮔ‬‫ﻲ‬:‫ر‬ ‫ﺑﺮﻧﺎﻣﻪ‬‫ﻳ‬‫ﺰ‬‫ي‬‫ﻣﺎﻧﻮر‬ ‫و‬ ‫آﻣﻮزش‬ ، ‫ﭘﮋوﻫﺶ‬ ‫و‬-‫ﻣﻘﺎﺑﻠﻪ‬:‫اﺿﻄﺮار‬ ‫ﺧﺪﻣﺎت‬ ‫اراﺋﻪ‬‫ي‬‫ﺑﺤﺮان‬ ‫وﻗﻮع‬ ‫از‬ ‫ﭘﺲ‬ ‫ﺑﻼﻓﺎﺻﻠﻪ‬-‫ﺑﺎزﺳﺎز‬‫ي‬:‫ﻋﺎد‬ ‫ﺣﺎﻟﺖ‬ ‫ﺑﻪ‬ ‫ﺟﺎﻣﻌﻪ‬ ‫ﺑﺎزﮔﺮداﻧﺪن‬‫ي‬‫ﭘ‬ ‫ﺣﺎﻟﺖ‬ ‫ﻟﺰوﻣﺎ‬ ‫ﻧﻪ‬ ‫و‬‫ﻴ‬‫ﺑﺤﺮان‬ ‫از‬ ‫ﺶ‬‫ﻣﺪ‬ ‫ﻣﺮاﺣﻞ‬‫ﻳ‬‫ﺮ‬‫ﻳ‬‫ﮔﺮدد‬ ‫اﻧﺠﺎم‬ ‫ﺑﺎﻳﺴﺖ‬ ‫ﻣﻲ‬ ‫ﻛﻪ‬ ‫ﻫﺎﻳﻲ‬ ‫ﻓﻌﺎﻳﺖ‬ ‫ﻧﻮع‬ ‫ﻧﻈﺮ‬ ‫از‬ ‫ﺑﺤﺮان‬ ‫ﺖ‬
  • 44. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﺑﺤﺮان‬ ‫ﻳﺎ‬ ‫ﺣﺎدﺛﻪ‬ ‫رﺧﺪاد‬ ‫زﻣﺎن‬ ‫ﻧﻈﺮ‬ ‫از‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻫﺎي‬ ‫ﻓﺎز‬ ‫و‬ ‫ﻣﺮاﺣﻞ‬‫ﺑﺤﺮان‬ ‫ﻳﺎ‬ ‫ﺣﺎدﺛﻪ‬ ‫از‬ ‫ﻗﺒﻞ‬ ‫ﻣﺮﺣﻠﻪ‬‫ﺑﺤﺮان‬ ‫ﻳﺎ‬ ‫ﺣﺎدﺛﻪ‬ ‫ﺣﻴﻦ‬ ‫در‬ ‫ﻣﺮﺣﻠﻪ‬‫ﺑﺤﺮان‬ ‫ﻳﺎ‬ ‫ﺣﺎدﺛﻪ‬ ‫از‬ ‫ﭘﺲ‬ ‫ﻣﺮﺣﻠﻪ‬
  • 45. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﺑﺎزﺳﺎزي‬‫ﻣﻘﺎﺑﻠﻪ‬‫ﭘﻴﺸﮕﻴﺮي‬‫آﻣﺎدﮔﻲ‬‫ﺑﺤﺮان‬‫ﺑﺤﺮان‬ ‫ﺟﺎﻣﻊ‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﭼﺮﺧﻪ‬-4‫ﺑﺨﺸﻲ‬
  • 46. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﺑﺤﺮان‬ ‫ﺟﺎﻣﻊ‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﭼﺮﺧﻪ‬-6‫ﺑﺨﺸﻲ‬PreventionMitigationPreparednessRiskReductionRehabilitation& ConstructionResponseDisaster
  • 47. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﺑﺤﺮان‬ ‫ﺟﺎﻣﻊ‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﭼﺮﺧﻪ‬–8‫ﺑﺨﺸﻲ‬Disaster2- Preparedness& PublicAwareness3- Mitigation4-InformationDissemination1- Prevention& Risk Reduction8- Renovation& Reconstruction6- Response(Search, Rescue,Relief & etc)5- EarlyWarning7-Rehabilitation& Recovery
  • 48. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﻣﺴﺌﻮل‬ ‫ﺳﺎزﻣﺎن‬‫ﺟﺎﻧﺸ‬ ‫ﺳﺎزﻣﺎن‬‫ﻴ‬‫ﻦ‬‫ﻫﻤﻜﺎر‬ ‫ﺳﺎزﻣﺎن‬‫ﭘﺸﺘ‬ ‫ﺳﺎزﻣﺎن‬‫ﻴ‬‫ﺒﺎن‬‫مد‬ ‫در‬ ‫سازمانھا‬ ‫انواع‬‫ي‬‫ر‬‫ي‬‫بحران‬ ‫ت‬‫ﺗ‬‫ﻴ‬‫ﺳﺎزﻣﺎﻧﻬﺎ‬ ‫ﭗ‬
  • 49. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﻫﻢ‬ ‫ﺑﺎ‬ ‫ﻋﻤﻠﻴﺎﺗﻲ‬ ‫ﻧﻴﺮﻭﻫﺎﻱ‬ ‫ﻫﻤﻪ‬ ‫ﻫﺠﻮﻡ‬‫اول‬ ‫ﻣﺪل‬
  • 50. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫اﺿﻄﺮاري‬ ‫ﻫﺎي‬ ‫ﻋﻤﻠﻴﺎت‬ ‫دراﻧﺠﺎم‬ ‫ﺗﺮﺗﻴﺐ‬ ‫و‬ ‫ﻧﻈﻢ‬ ‫رﻋﺎﻳﺖ‬‫دوم‬ ‫ﻣﺪل‬
  • 51. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬
  • 52. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫اﺳﺖ‬ ‫ﺑﻮده‬ ‫ﻧﻈﺮ‬ ‫ﻣﺪ‬ ‫آن‬ ‫در‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫و‬ ‫ﺳﺎزﻣﺎﻧﺪﻫﻲ‬ ‫زﻳﺮا‬
  • 53. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬1-‫اﺳﺖ‬ ‫ﺟﺎﻣﻊ‬ ‫دﻳﺪﮔﺎﻫﻲ‬.‫ﺻﺮف‬ ‫اﺣﺘﻤﺎﻟﻲ‬ ‫ﻧﻪ‬)‫ﺷﺪه‬ ‫رﻳﺰي‬ ‫ﺑﺮﻧﺎﻣﻪ‬ ‫و‬(‫ﺻﺮف‬ ‫اﻧﻔﻌﺎﻟﻲ‬ ‫ﻧﻪ‬ ‫اﺳﺖ‬)‫اﻟﺒﺪاﻫﻪ‬ ‫ﻓﻲ‬ ‫و‬.(2-‫دارد‬ ‫اوﻟﻮﻳﺖ‬ ‫و‬ ‫ﺗﻘﺪم‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﺑﺮ‬ ‫رﻳﺴﻚ‬ ‫ﻣﺪﻳﺮﻳﺖ‬3-‫اﺳﺖ‬ ‫ﺟﺎﻣﻊ‬ ‫دﻳﺪﮔﺎﻫﻲ‬ ‫ﺑﻠﻜﻪ‬ ‫ﻧﻴﺴﺖ‬ ‫ﻣﻨﻈﻮره‬ ‫ﺗﻚ‬ ‫دﻳﺪﮔﺎه‬ ،‫دﻳﺪﮔﺎه‬4-EOP‫دارد‬5-SOP‫دارد‬6-ESF‫دارد‬7-BCP‫دارد‬8-‫و‬....‫دوم‬ ‫ﻣﺪل‬ ‫زﻳﺮا‬
  • 54. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫ﻣﻨﺎﺑﻊ‬
  • 55. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬1- The Australian Journal of emergency management, vol 16, February 2006-Australian Government, 2006.2- IAEA-Method for Developing Arrangements for Response to a Nuclear or Radiological Emergency-EmergencyPreparedness and Response-September2003-A-1400-Vienna-Austria.3- Classification of emergency management exersizes.Europe.20064- Jeffrey B.Bumgarner, (2008), Emergency management (a reference handbook), ABC-CLIO publications, USA5- ICS (Incident Command system)-Basic Independent Study course-Federal Emergency Management Agency-Emergency Management Institute-Jan1998-U.S.A.( IS195Comp).6- H.Mirzaei, B.Yavar & M.Mirtaheri, "The lessons learnt from Gonu Tropical Cyclone", IDRC2008, Davos, Switzerland7- H.Mirzaei, B.Yavar & M.Mirtaheri, "Lessons learnt from disaster management in Sistan drought along the worlds 7thinternational pond", IDRC2008, Davos, Switzerland8- IAEA-Method for Developing Arrangements for Response to a Nuclear or Radiological Emergency-EmergencyPreparedness and Response-September2003-A-1400-Vienna-Austria.9- Classification of emergency management exersizes. Europe. 200610- Learning about Natural Disasters Games and projects for you and your friends-A stop disasters publication for theInternational Decade for Natural Disaster Reduction-IDNDR 1990-200011- B.Yavar, M.T Bagherizadeh & M.Mirtaheri, “Lessons learnt from Tehran snow disaster management”, DMISA 2008,ATKV GOUDINI SPA, South Africa.12- Management of Dead Bodies in Disaster Situations, Disaster Manuals & Guidelines series, No.5 –PAHO: PanAmerican Health Organization-WHO: World Health Organization-Washington D.C.,U.S.A.200413-VCA Training Guide – Classroom Training and Learning-by-Doing, (March 2008), International Federation of RedCross and Red Crescent Societies, Switzerland14- Hyogo Framework for Action (HFA) 2005-2015, Building the Resilience of Nations and Communities to Disasters,Extract from the Final Report of The World Conference on Disaster Reduction (A/CONF.206/6), International Strategyfor Disaster Reduction, United Nations, 2005.15- Amdabl, Gary, Disaster Response, GIS for Public Safety, (2001), Esri Press, Redland, California, U.S.A‫ﻣﻨﺎﺑﻊ‬
  • 56. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬16- Weathering the Storm, Participatory Risk Assessment for Informal Settlements, Disaster Mitigation for SustainableLivelihoods Programme, (2008), University of Cape Town, Periperi Publications, Cape Town, South Africa.17- Talking About Disaster: Guide for Standard Messages, Produced by the National Disaster Education Coalition:American Red Cross, FEMA, JAEM.IBHS, NFPA, NWS, USDA Csrees, and USGS.18- ICS (Incident Command system)-Basic Independent Study course-Federal Emergency Management Agency-Emergency Management Institute-Jan1998-U.S.A. (IS195Comp).19- Emergency Incident Command system-Emergency Incident Commander - Job Action Sheet-FEMA-1998-U.S.A.20- Charley Shimanski-Public Information Officers in Search and Rescue Operations-Mountain Rescue Association-Education committee-2004-Evergreen Colorado-U.S.A.21- FIRESCOPE (Firefighting Resources of California organized for potential emergencies)-Incident CommandSystem-Urban Search and Rescue Operational System Description - (ICS-US&R-120-1) - Jan 2004.U.S.A.22- FIRESCOPE (Firefighting Resources of California organized for potential emergencies)-Past, Current and FutureDirections-A Progress report-1988-U.S.A.23- IAEA-Method for Developing Arrangements for Response to a Nuclear or Radiological Emergency-EmergencyPreparedness and Response-September2003-A-1400-Vienna-Austria.24- What is NIMS and ICS, Dept of Homeland Security, 2005, U.S.A.25- Disaster Response: Principles of Preparation and Coordination, THE INCIDENT COMMAND SYSTEM, byRobert L. Irwin, 2004, U.S.A.26- HICS , Hospital Incident Command System- Guide Book , California Emergency Medical Services Authority(EMSA), California , U.S.A , August 200627- Neighborhood Disaster Volunteers NDV- NDV Resource Package – Part 2: Program Manager’s Handbook,(2005), Swiss Agency for development and Cooperation (SDC)28- Neighborhood Corps Pocket Guide, A Citizen’s Guide to Organizing Communities for Emergency Preparednessand Response. A Program of DC Citizen Corps.Washington DC Neighborhood Corps.Washington.2004.29- ICS (Incident Command system)-Basic Independent Study course-Federal Emergency Management Agency-Emergency Management Institute-Jan1998-U.S.A.( IS195Comp).30- Emergency Incident Command system- Emergency Incident Commander -Job Action Sheet-FEMA-1998-U.S.A.‫ﻣﻨﺎﺑﻊ‬
  • 57. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬31-‫آدرس‬ ‫ﺑﻪ‬ ‫ﻓﺎرﺳﻲ‬ ‫زﺑﺎن‬ ‫ﺑﻪ‬ ‫اﻳﻨﻔﻮﮔﺮاﻓﻴﻚ‬ ‫ﺗﺨﺼﺼﻲ‬ ‫ﻣﺮﺟﻊ‬ ‫ﻧﺨﺴﺘﻴﻦ‬:www.infographics.ir32-‫اﻟﻤﻠﻠﻲ‬ ‫ﺑﻴﻦ‬ ‫داﻧﺸﮕﺎه‬ ،‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫در‬ ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫ﺑﺮ‬ ‫اي‬ ‫ﻣﻘﺪﻣﻪ‬ ،‫ﻣﻴﺮﻃﺎﻫﺮي‬ ‫ﻣﻴﺜﻢ‬ ،‫ﻳﺎور‬ ‫ﺑﻴﮋن‬‫اول‬ ‫ﭼﺎپ‬ ،‫ﭼﺎﺑﻬﺎر‬1388‫ﺗﻬﺮان‬ ،.33-،‫ﺑﺎس‬ ‫اﺳﺘﻔﺎن‬ ‫ﺗﺪوﻳﻦ‬ ‫و‬ ‫ﺗﻬﻴﻪ‬ ،‫راﻫﻨﻤﺎ‬ ‫ﻛﺘﺎب‬ ،‫ﺳﻴﺴﺘﻤﻲ‬ ‫ﺗﺤﻠﻴﻠﻲ‬ ،‫ﺑﺤﺮان‬ ‫از‬ ‫ﻧﺎﺷﻲ‬ ‫ﺧﻄﺮﭘﺬﻳﺮي‬ ‫اﺣﺘﻤﺎل‬ ‫ﻣﺪﻳﺮﻳﺖ‬،‫ﻳﺎور‬ ‫ﺑﻴﮋن‬ ‫زﻳﺮﻧﻈﺮ‬ ‫و‬ ‫ﻓﺎرﺳﻲ‬ ‫ﻣﺘﻦ‬ ‫ﻣﺤﺘﻮاﻳﻲ‬ ‫و‬ ‫ﻓﻨﻲ‬ ‫وﻳﺮاﻳﺶ‬ ،‫ﺑﺎﺗﻴﺴﺘﺎ‬ ‫ﻓﺪرﻳﻜﺎ‬ ،‫دﻳﭙﺮﻳﻚ‬ ‫دي‬ ‫ﺟﻴﻨﻲ‬ ،‫راﻣﺎﺳﺎﻣﻲ‬ ‫ﺳﻠﻮارﺟﻮ‬،‫ﭼﺎﺑﻬﺎر‬ ‫اﻟﻤﻠﻠﻲ‬ ‫ﺑﻴﻦ‬ ‫داﻧﺸﮕﺎه‬ ‫اﻧﺘﺸﺎرات‬ ،‫ﻣﻬﺮﻳﺎن‬ ‫ﻓﺎﻃﻤﻪ‬ ،‫ﻣﻴﺮﻃﺎﻫﺮي‬ ‫ﻣﻴﺜﻢ‬ ،‫رﺣﻤﺎﻧﻲ‬ ‫ﻣﺮﻳﻢ‬ ،‫ﻳﺎور‬ ‫ﺑﻴﮋن‬ ‫ﺗﺮﺟﻤﻪ‬ ‫ﮔﺮوه‬، ‫اول‬ ‫ﭼﺎپ‬1389‫ﺗﻬﺮان‬ ،.34- 2009 UNISDR Terminology on Disaster Risk Reductionbottle.org/concept.html-http://www.united-35‫ﻣﻨﺎﺑﻊ‬
  • 58. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬‫داد؟‬ ‫ﺧﻮاﻫﻴﻢ‬ ‫ﭘﺎﺳﺨﻲ‬ ‫ﭼﻪ‬ ‫اﻣﻴﺪوارﺷﺎن‬ ‫ﻧﮕﺎه‬ ‫ﺑﻪ‬
  • 59. ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬59‫دﻳﺪار‬ ‫اﻣﻴﺪ‬ ‫ﺑﻪ‬