ISSIP Introduction
Yassi Moghddam
Executive Director, ISSIP
yassi@ISSIP.org
twitter: @yassi_moghddam
(408) 318-0332
www.is...
Who….

Ammar Rayes,
President, ISSIP;
Distinguished Engineer,
Cisco Services

Ana Pinczuk
BOD Member, ISSIP;
SVP Transform...
Why…
  Social,

Mobile, Big Data, Cloud, IoT,… making
our world more instrumented, interconnected, and
complex

  Yet

m...
Our Mission
“To promote service
innovations for our
interconnected world.”

-  Individual Members: > 400
-  Institutional ...
ISSIP Ambassadors

 

More than 15 Ambassadors and
growing…

 

Link ISSIP to other professional
associations, research ...
ISSIP Special Interest Groups
   Existing

SIGs

- Cloud Mobility
- Education & Research
- Energy and Power
- Service Fut...
Academia-Industry-ISSIP Students Mentorship
Mentorship

Internship

Job

 

Goal: Co-create a superior mentorship expienc...
Professional Development
 

ISSIP Certification, Badges, and Seals
- Certification Committee Chair: Professor Haluk
Demir...
ISSIP Chapters
 

Geographic chapters are
proposed by members and
approved by the Board of
Directors.

 

First Chapter:...
Committees
  Conferences

Committee

- Oversee ISSIP Conference activities
  Elections

Committee

- Administers ISSIP E...
Join us….

http://www.issip.org/join-the-community/
11
2013 ISSIP and/or its affiliates. All rights reserved.

11
Thank you!
Yassi Moghddam
Executive Director, ISSIP
yassi@issip.org
twitter: @yassi_moghddam
(408) 318-0332
www.issip.org
...
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International Society of Service Innovation Professionals - 11132013

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International Society of Service Innovation Professionals - 11132013

  1. 1. ISSIP Introduction Yassi Moghddam Executive Director, ISSIP yassi@ISSIP.org twitter: @yassi_moghddam (408) 318-0332 www.issip.org Nov 13, 2013 2013 ISSIP and/or its affiliates. All rights reserved. 1
  2. 2. Who…. Ammar Rayes, President, ISSIP; Distinguished Engineer, Cisco Services Ana Pinczuk BOD Member, ISSIP; SVP Transformation, Cisco Services 2013 ISSIP and/or its affiliates. All rights reserved. Founded, July 2012 Charlie Bess, BOD Member, Vice President, ISSIP; HP Fellow, and VP Haluk Demirkan BOD Member, ISSIP; Professor University of Washington Jim Spohrer BOD Member, Secretary, Treasure, ISSIP; Director Global University Programs, IBM Ralp Badinelli BOD Member, ISSIP; Professor Virginia Tech Yassi Moghaddam Executive Director, ISSIP; Formerly Bell Labs, AT&T, Lucent, Wells Fargo, & several startups Jeff Welser Vice President Elect, ISSIP; Director Services Research, IBM 2
  3. 3. Why…   Social, Mobile, Big Data, Cloud, IoT,… making our world more instrumented, interconnected, and complex   Yet most organizations struggle with complexity   Most professional organizations do a great job of focusing on one discipline, function, or industry sector, but not on the inteconnections. BREADTH DEPTH ISSIP is a professional society designed to focus on the interconnected nature of value co-creation for smart service systems (tech, biz, social, etc.) T-Shape professionals can innovate across traditional boundaries 3 2013 ISSIP and/or its affiliates. All rights reserved. 3
  4. 4. Our Mission “To promote service innovations for our interconnected world.” -  Individual Members: > 400 -  Institutional members: 3 and growing -  Service Systems: ICT, Education, Healthcare, Transportation, Financials, Energy, Government -  Universities: 55+ -  Countries: 37+ Through:           Professional Development Education Research Practices Policy Making 2013 ISSIP and/or its affiliates. All rights reserved. Special Interest groups Ambassadors Committees Chapters Students Mentorship 4
  5. 5. ISSIP Ambassadors   More than 15 Ambassadors and growing…   Link ISSIP to other professional associations, research centers, conferences, etc.   Help ISSIP co-sponsor activities in other conferences 2013 ISSIP and/or its affiliates. All rights reserved. more... http://www.issip.org/learningcenter/ valuenetwork/ 5
  6. 6. ISSIP Special Interest Groups    Existing SIGs - Cloud Mobility - Education & Research - Energy and Power - Service Futures - Software Defined Networks - User Experience   Other topics: must relate to smart services…. eHealth, Smarter Cities, Big Data & Analytics, IoT, Globalization, Innovation Tools & Methods, and more…   SIGs are proposed by members and approved by the Board of Directors. Outcomes • White papers, journal articles • Influencing Standards • Workshops • Co-sponsoring or presenting at conferences • Surveys • Research best practices for smart service systems 6 2013 ISSIP and/or its affiliates. All rights reserved. 6
  7. 7. Academia-Industry-ISSIP Students Mentorship Mentorship Internship Job   Goal: Co-create a superior mentorship expience between ISSIP members including college students academics, industry professionals, policy makers, and members of other professional societies   Focus: projects that address real business and societal challenges   Platform: pipeline of smart service projects of mutual interest to: • Students that make them more competitive for smart service jobs • Academicians, for smart services case development, and research • For industry partners to test a vetted pool of talent for hiring   Participating Universities so far: Hult SF, SJSU   Participating Companies so far: IBM, Cisco, HP   Sample outcomes: http://www.issip.org/ISSIP-student-mentorshippilot-may to august-2013/ 2013 ISSIP and/or its affiliates. All rights reserved. Regions 2.0 San Jose State University, IBM, Cisco, HP, and ISSIP now designing new templates for regional development through service innovation! 7 7
  8. 8. Professional Development   ISSIP Certification, Badges, and Seals - Certification Committee Chair: Professor Haluk Demirkan, University of Washington, - Committee Goals:  Lead and define criteria for ISSIP certifications and badges for services, solutions, systems, courses and workshops, - In the short term: •  “ISSIP Reviewed” already granted through Hult International School of Business   Courses, workshops, books, etc. - In the long term: •  Develop BOK •  Develop testing, certification, and auditing criteria  •  Offer professional certifications   Professional Book Series – BEP, Co-editors: Dr. Jim Spohrer, Dr. Haluk Demirkan   Developing T-shape assessment instruments - Professor Lou Freund, SJSU 2013 ISSIP and/or its affiliates. All rights reserved. 8
  9. 9. ISSIP Chapters   Geographic chapters are proposed by members and approved by the Board of Directors.   First Chapter: ISSIP Germany   Chapters for Switzerland, Japan, UK, Italy, Jordan, Australia, and others are planned. ISSIP Germany 9 2013 ISSIP and/or its affiliates. All rights reserved. 9
  10. 10. Committees   Conferences Committee - Oversee ISSIP Conference activities   Elections Committee - Administers ISSIP Elections   Nominating Committee: - Administers ISSIP nominations for various elected positions   Certification - Leads and define criteria for ISSIP certifications and badges for services, solutions, systems, courses and workshops, develop BOK, develop testing and auditing criteria    Mentorship   Operations Committee - Manages the tactical operations of ISSIP   Publications Committee: - Set guidelines for and manage ISSIP publications 2013 ISSIP and/or its affiliates. All rights reserved. Committee Committee - Oversee ISSIP-industry-academia Student  Mentorship Program   New Members Committee - Increase quantity of both Dues Paying members and Individual members 10
  11. 11. Join us…. http://www.issip.org/join-the-community/ 11 2013 ISSIP and/or its affiliates. All rights reserved. 11
  12. 12. Thank you! Yassi Moghddam Executive Director, ISSIP yassi@issip.org twitter: @yassi_moghddam (408) 318-0332 www.issip.org Nov 13, 2013 2013 ISSIP and/or its affiliates. All rights reserved. 12
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