Yasser Salaheldin Fahmi AbdulrahimSAP Functional Consultant“Sales and Distribution (SD), Customer Relationship Management ...
Free Lancing Jan 2012- Oct 2012SAP SD/CRM Sr. ConsultantResponsibilities:• Implementation Services and System Customizatio...
- Review and Amend Test Scripts Document.- Supervise Training sessions.- Attend FIT sessions.Certified IT Consultant (CIC)...
Siemens IT Solutions and Services (SIS) July 2010- March 2011SAP CRM ConsultantSiemens Building No.6, Dubai Internet City ...
8. Customs expeditionProject Implementation:Job Title SAP SD ConsultantIndustry Pharmaceutical04/2008 – 07/2009 AMOUN Phar...
• Cairo University, “SAP overview, Materials Management overview and Sales and Distribution overview”.• Ain Shams Universi...
• Make the necessary Customizing settings to implement pricing strategy.• Convert pricing requirements to the necessary pr...
Shiju.abdulhameed@siemens.com ziad.swidan@sap.com
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Yasser salah c.v. mar 2013

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Yasser salah c.v. mar 2013

  1. 1. Yasser Salaheldin Fahmi AbdulrahimSAP Functional Consultant“Sales and Distribution (SD), Customer Relationship Management (CRM)”+2 0122 772 0000 / +2 0120 258 6999 / +966 56 670 8564y.salah2006@gmail.comCairo, Egypt - May, 1984 – MarriedPermanently exempted from Military Service – Valid Driver LicensedWeb Page: http://www.linkedin.com/profile/edit?trk=hb_tab_pro_topPOSITION SOUGHTSAP SD/CRM Sr. ConsultantPROFESSIONAL OBJECTIVEI am targeting a promising career in a very well known consulting firm where I can gain expertise in providinghigh Standard business solutions.EDUCATION AND LANGUAGES• Bachelor of Mining & Petroleum EngineeringFaculty of Engineering, Cairo University, 2006o Graduation Grade: Fair.o Graduation Project Grade: Excellent.• SAP CRM 2005 Certificate (CRM Foundation with mySAP CRM 2005)o Certificate ID : s0004822883o Certified on : Dec 10,2007• Language Skills:o Arabic: Native Languageo English: ExcellentEMPLOYMENT HISTORYJava Gulf – SAP MENA VAR Golden Partner Nov 2012- PresentSAP SD/CRM Lead ConsultantAlOula Building, 1st Floor, King Fahd Road, Riyadh – Saudi ArabiaResponsibilities:• Implementation Services and System Customization.• Provide Business Solution for our clients.• Post-Implementation Maintenance and Support.• System Documentation / End-User Training.Project Implementation:Job Title SAP Project ManagerIndustry Education – Public sector01/2013 – present King Abdul-Aziz University (KAU) – Jeddah, Saudi ArabiaTasks/Responsibilities:• SAP Project manager from Final preparation phases- Updating the project plan and cutover plane- Prepare the plan for FIT and TTT- Go live support and hypercare period
  2. 2. Free Lancing Jan 2012- Oct 2012SAP SD/CRM Sr. ConsultantResponsibilities:• Implementation Services and System Customization.• Provide Business Solution for our clients.• Post-Implementation Maintenance and Support.• System Documentation / End-User Training.Project Implementation:Job Title SAP SD Sr. ConsultantIndustry Pharmaceutical08/2012 – 10/2012 Pharma Overseas – Cairo, EgyptTasks/Responsibilities:• SD (Business Blueprint)- Review AS-IS and TO-BE process documentation.- Do hands on Gap analysis.- Design solution for all functional requirements.- Discuss solution with business owners- Supervise BBP documentationProject Implementation:Job Title SAP SD Sr. ConsultantIndustry Cement07/2012 – 08/2012 Building Materials Industries Company (BMIC) – Giza, EgyptTasks/Responsibilities:• SD (Business Blueprint)- Review AS-IS and TO-BE process documentation.- Do hands on Gap analysis.- Design solution for all functional requirements.- Discuss solution with business owners- Supervise BBP documentationProject Implementation:Job Title SAP CRM ConsultantIndustry Medical Laboratory01/2012 – 04/2012 El Mokhtabar for Medical Lab SAE – Giza, EgyptTasks/Responsibilities:• CRM Marketing & IC Implementation (Full Life Cycle)- Review AS-IS and TO-BE process documentation- Review and amend BBP document.- Integration between CRM and LIMS “Lab. Information Management System”- Design Data Modeling.- Implement settings of Middleware.- Supervise configuration of Marketing & IC.- Review Configuration Guide document.
  3. 3. - Review and Amend Test Scripts Document.- Supervise Training sessions.- Attend FIT sessions.Certified IT Consultant (CIC) – SAP MENA Partner April 2011- Dec 2011SAP SD/CRM Sr. Consultant9, Ibn Battouta St., Cairo - EgyptResponsibilities:• Implementation Services and System Customization.• Provide Business Solution for our clients.• Post-Implementation Maintenance and Support.• System Documentation / End-User Training.Project Implementation:Job Title SAP SD/CRM ConsultantIndustry Healthcare (Medical Equipment)06/2011 – 12/2011 Gulf Medical Company LTD - Jeddah, KSATasks/Responsibilities:• CRM Marketing & Sales Implementation (Full Life Cycle)- Requirement gathering and business process analysis.- Design solutions of different process between CRM Sales and ERP SD.- Finalizing Data Model (between CRM and ERP).- Integration between CRM Org. Modeling and ERP HR Org. Structure.- Working with Middleware Functionality to transfer data between CRM and ERP.- Assisting in preparing Business Blueprint documents for AS-IS and TO-BE processes.- Configuring processes in ERP SD- Configuring Processes in CRM Sales- Implement settings of Middleware- Preparing the training manuals for key and end users- Conducting testing and training sessions for key users- Preparing CRM/SD authorization matrixProject Implementation:Job Title SAP CRM ConsultantIndustry Food & Beverage04/2011 – 05/2011 Juhayna Food Industry – 6thof October, EgyptTasks/Responsibilities:• CRM IC & Complain Management Post Go Live- Support and finalize go live issues.- Configuration of Broadcast message in IC “Interaction Center”.- Configuration of business partners related to complain management.- Test the activated CRM Interactive Reports using BI visual clients on CRM.
  4. 4. Siemens IT Solutions and Services (SIS) July 2010- March 2011SAP CRM ConsultantSiemens Building No.6, Dubai Internet City (DIC), Dubai - UAEResponsibilities:• Implementation Services and System Customization.• Provide Business Solution for our clients.• Post-Implementation Maintenance and Support.• System Documentation / Key-User Training.Project Implementation:Job Title SAP CRM ConsultantIndustry Utilities08/2010 – 03/2011 Federal Electricity and Water Authority (FEWA) - Ajman, UAETasks/Responsibilities:• CRM IC & CRM/IS:U Implementation (Full Life Cycle)- Assisting in Project Preparation – Requirement gathering and business processanalysis.- Work on CRM connectivity between CRM clients and IS:U clients.- Assisting in finalizing Data Model for CRM.- Preparing and scheduling Business Blueprint workshop sessions.- Assisting in preparing Business Blueprint documents for AS-ES and TO-BE processes.- Preparing the training manuals for key and end users- Conducting testing and training sessions for key usersCertified IT Consultant (CIC) – SAP MENA Partner April 2007- June 2010SAP SD Consultant9, Ibn Battouta St., Cairo - EgyptResponsibilities:• Implementation Services and System Customization.• Provide Business Solution for our clients.• Post-Implementation Maintenance and Support.• System Documentation / End-User Training.Project Implementation:Job Title SAP MM Consultant (Trainer)Industry Utilities12/2009 – 02/2010 Saudi Electricity Company - Riyadh, Saudi ArabiaTasks/Responsibilities:• MM Training- Conducting training sessions for end users regarding the below business processes :1. Material Master creation2. Vendor master creation3. Purchasing cycle & its relevant approval strategy4. Inventory management processes5. Physical inventory6. Invoice verification7. MRP (Materials requirement Planning)
  5. 5. 8. Customs expeditionProject Implementation:Job Title SAP SD ConsultantIndustry Pharmaceutical04/2008 – 07/2009 AMOUN Pharmaceutical Com. & AMOUN Distribution Com. - El Obour, EgyptTasks/Responsibilities:• SD Implementation (Full Life Cycle) 04/2008 – 01/2009- Assisting in Project Preparation – Requirement gathering and business processanalysis.- Discuss all Business Scenarios- finalization of the Business Blue print based on SAP Best practice- Finalization of all configuration activities.- Finalization of BPP (Business Process Procedure) & All Training Documents- Key user Training- End User Training- Responsible of conducting the SD unit testing & FIT.- Responsible of the SD Data Migration.• SD Post Go Live 02/2009 – 07/2009- After go live support for AMOUN branches helping Sales and distribution Team for theirdaily transactions and handling upcoming issues.- Key user Training- End User TrainingProject Implementation:Job Title SAP SD ConsultantIndustry Pharmaceutical01/2008 – 03/2008 Sanofi-Aventis - Cairo, EgyptTasks/Responsibilities:• SD Post Go Live- Responsible for collecting business requirements.- Design the SAP solution based on SAP Best practice.- Finalization of all configuration activities.- Preparing All Training Documents.- Support key user Training and testing on QA client.University Alliance Program:02/2008 – 03/2008• Cairo University, “Sales and Distribution overview”.• Ain Shams University, “Sales and Distribution overview”.- Preparing training materials- Preparing lectures and labs- Preparing midterm exam- Preparing the model answer for the exam03/2010 – 04/2010
  6. 6. • Cairo University, “SAP overview, Materials Management overview and Sales and Distribution overview”.• Ain Shams University, “SAP overview, Materials Management overview and Sales and Distribution overview”.• Helwan University, “SAP overview, Materials Management overview and Sales and Distribution overview”.- Preparing training materials- Preparing lectures and labs- Preparing midterm exam- Preparing the model answer for the examPre-Sales ActivitiesTasks/Responsibilities:• Preparing and present SAP CRM Presentations and Demos for the followingClientso TMG (Taalat Mostafa Group) Real Estate Company - Cairo, Egypt.o JUHAYNA Food & Beverage Company - 6thof October, Egypt.• Preparing and present SAP SD Presentations and Demos for the followingClientso Gulf Medical Company LTD – Riyadh, KSA.o Rameda Pharmaceutical Company – 6thof October, Egypt.o ElMostathmer Food & Beverage Company – Cairo, Egypt.Raya Contact CenterNov 2006 – April 2007Tasks /Responsibilities:• Local Call Center agent for RAYA ADSL service (customer service).• Offshore Call Center agent for International Communication Company “Net One “USA, CA. (telesales).SAP Competence:In Customer Relationship Management:• Business Analysis and defining the business processes• Define and working with CRM Master Data, Base Customizations - Partner determination and organizationdetermination.• Configure the organizational model, organizational units and attributes.• Pricing configuration pricing procedures, condition types, condition records, access sequence and pricingprocedure determination.• Define SAP CRM 7.0 functionality for IS:U (Industry Specific Utilities).• Define account management, contract management and complaints management in SAP CRM 7.0In Sales and Distribution:• Make Master Data and Customizing settings for batch management.• Maintain the key master data in Sales and Distribution.• Work with the various documents in Sales and Distribution.• Carry out analyses of sales and distribution processes.• Integrate sales in the sales process chain.• Configure Customizing so that it represents specific sales requirements.• Configure the system to the shipping processes requirements.• Carry out the Customizing configurations for company-specific billing requirements.• Carry out the integration of billing within the Sales and Distribution process chain and the transfer of data toFinancial Accounting.
  7. 7. • Make the necessary Customizing settings to implement pricing strategy.• Convert pricing requirements to the necessary pricing strategy.• Apply Credit management functionality.• Adapt the system to the requirements for the various automatic credit checks.• Excellent Knowledge in the integration with MM Module regarding SD.• Excellent knowledge in the integration with PP Module regarding SD.• Excellent knowledge in the integration with FI/CO Module regarding SD.PROFESSIONAL TRAINING04/2007 – 01/2008• SAP SD Academy. Courses included are:o SCM600 (Processes In Sales and Distribution).o SCM605 (Sales).o SCM610 (Delivery).o SCM615 (Billing).o SCM620 (Pricing in SD).o SCM650 (Cross Functional Customizing in SD).• SAP CRM Academy. Courses included are:o SAPCRM (SAP CRM Solution Overview).o CR100 (CRM-Customizing Fundamentals).o CR410 (CRM Interaction Center Webclient).o CR500 (CRM Middleware).o CR600 (CRM Marketing).10/2009• SAP Value Academy for Channel Partners:o Value Selling Academy Training Camp – Cairo, EgyptPROFESSIONAL and PERSONAL SKILLS• Excellent Communication & Presentation Skills• Excellent Explanation & Training Skills• Technical interviewer• A Hard Worker, Able to Work under Pressure for a Long Time without Losing My Engineering Sense• A Team Leader with Good Qualities of Command• Proficient in Microsoft Office®,• Design Tool: SAP Configuration (IMG)• SAP Reporting Tools: Report painter, ABAP Query & Quick viewer• SAP Data Migration Tool: Legacy System Migration Workbench (LSMW)• Presentation Tools: Visio & PowerPoint• Ability to work with people from different cultural and professional backgrounds• Passion to travel worldwide• Analytical, Communication and Interpersonal Skills• Ability to accept change and diversity• Working on SAP TutorReferencesShiju Abdulhameed Ziad SwidanHead of SAP Consulting Channel Sales ManagerMEA at ATOS international SAP Egypt LLCDubai-UAE Cairo-EgyptMobile : +971 55 2001353 Mobile : +20 11 1166705
  8. 8. Shiju.abdulhameed@siemens.com ziad.swidan@sap.com

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