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My presentation at Agile India 2012 about how we deployed DevOps in our Agile Enterprise.

My presentation at Agile India 2012 about how we deployed DevOps in our Agile Enterprise.

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Transcript

  • 1. The power of DevOps Transforming a big Enterprise group into a super agile one Yashasree Barve Tata Consultancy Services
  • 2. About Me Technologist @ TCS since last 14 years An Agile Developer & Architect since 2007 & I'm lovin' it
  • 3. Not so long ago
    • There lived an Enterprise
  • 4. An Enterprise with
    • Well Established Development Group
  • 5.  
  • 6. An Enterprise with
    • A well established Operations Group
    • with Well set processes
  • 7.  
  • 8. An Enterprise with
    • Well defined Environments
  • 9.  
  • 10.  
  • 11. Brought us many advantages
    • Happy Sponsors
    • Great Return on Investment
    • Reduced Time to Market
  • 12.  
  • 13.
    • agile = to be able to move quickly
  • 14. Being agile for Dev Team Test Match Release Once in 3 months One Day T 20 Release Once per month Release Many times a week
  • 15. Being agile for Ops team Some Tickets More Tickets Many Many More Tickets
  • 16. Being agile
    • Really brought in its own
    • Challenges
  • 17. We faced challenges such as High time to take changes to production Overhead of processes to move code across environments Discomfort With frequent releases & ~zero documentation Longer time to debug issues in production Low confidence in deployments
  • 18. It all often ended in
  • 19. Main Reasons for This Divide
    • Not to forget
    • Different Hierarchies & Departments
  • 20. For us DevOps started as
  • 21. & Building Relationship
  • 22. What is DevOps?
    • Well I think
    • It is
    • What we can make out of it
  • 23. What DevOps meant to us
  • 24. Piloting DevOps
    • The most widely used Application
    • in the Enterprise
  • 25. Structure of our team
  • 26. Thinking out aloud
    • How we aligned ourselves to DevOps
    Process Technology People
  • 27. The People Challenges
    • “ WE ” don’t know how “ THEY ” function
  • 28. Face Time – It Matters
    • Sitting Together
    • Video Conference
    • Tele Conference
    • WebEx
  • 29. Collaborate
    • Deploy / Debug production issues together
    • Testing Party Together
    • Proactively Inform issues to one another
  • 30. Dare to Share
    • Agile
    • Functionality
    • Deployment
    • Monitoring Tools
    • Most troublesome modules
    Dev Team Ops Team
  • 31. Optimal Documentation
    • Ops team now accesses the story board
    • Dev Team updates a Wiki page to detail deployment requests for production
      • Date of deployment
      • Tag number
      • Functional changes that go in the release
  • 32. Process Challenges
    • Heavy processes to move code to production
    • Debugging production issues
    • Ops team did not appreciate Agile
  • 33. Getting Engaged
  • 34. Opening doors to Ops
  • 35. Opened doors for Dev also Read only access to app directory Access to Error Logs Access to Execute Tasks
  • 36. Engineering Practices
    • Automated deployment scripts
    • Continuous Integration
    AUTOMATION
  • 37. Less Tickets Movement
    • No more tickets for Deployments till QA
    • Just drop an email with a CC to a group
    • Ticket auto-generated for tracking purpose
  • 38. Led us to Ticketless travel
  • 39. Ticket Busters
    • Identify the most troublesome tickets through Support teams
    • Bust those through Do It Yourself screens
  • 40. Technology Enablers
    • Virtualization: Spin off servers on the fly
    • Hoptoad – The Error App
      • Debug prod issues faster
      • Analyze a trend of issues proactively
  • 41. How it helped
    • Frictionless Teams and Deployments
    • Light processes
    • Ops team felt belonged to a product
    • Ops team now prepared to cater to frequent releases
    • More confidence about the product
    • Open and Approachable Environment
  • 42. Challenges we faced
    • Resistance to change and being open
    • Security concerns
    • Working shifts
    • Extra work!
  • 43. Road Ahead
    • Ticketless travel to production
    • Expanding to other technologies
    • Continue Collaboration
    • Extend to other Agile teams as well as Ops teams
    • So Wish us Luck!
  • 44.
    • Happy to take Questions
    • Hope This Session Helps!
    • Thank you
    ?