Enterprise Content Management (ECM) Success Story @ YASH


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YASH’s approach to all engagements, including ECM goes beyond just a project implementation. We take a holistic view of the customer, understand the reasons behind an initiative, and discover how it impacts future business growth. Then we develop and road map a solution that is customized and properly aligned.The result is customer success, the first time and always.

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Enterprise Content Management (ECM) Success Story @ YASH

  1. 1. ECM Success Story @YASH Industry The ClientManufacturing The client is the leader in serving science, enabling the customers to make the world healthier, cleaner and safer. Serves over 350,000 customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, Geography universities, research institutions and government agencies, as well as environmental and industrial processUSA control settings.
  2. 2. Business NeedsTechnology Component Initially when the client, decided to integrate a content management strategy as part of IBM WebSphere Portal Server their business initiatives, they envisioned a platform that would map to their current and future needs. As an organization that has a huge need to store, update and deliver vast up- Oracle Database to-date amounts of information, an effective Enterprise Content Management (ECM) Interwoven 6.5, OpenDeploy strategy was vital. After the Interwoven tool was delivered by another vendor, the client (DataDeploy) found that their initial vision for the tool was not mapped correctly and user adoption was unsuccessful. J2EE based applications YASH Technologies was brought in as a partner to realign their vision of the tool and restructure the workflow to provide a clear path for users.YASH Value Proposition Key ChallengesYASH’s approach to all A core challenge was bringing organization and a clear workflow for authors of the tool.engagements, including ECM goes The authors did not understand what templates they were supposed to use with whatbeyond just a project workflow and ended up creating a process that was not efficient or effective. The clientimplementation. We take a holistic also found that they were missing functionality for emergency updates as well as a processview of the customer, understand for expiring content. Other key challenges included:the reasons behind an initiative,and discover how it impacts future 20 authors using 21 workflows and 20 templates to update one websitebusiness growth. Then we developand road map a solution that is A solution that was not scalable or user-friendlycustomized and properly aligned. Internationalization/Localization were not possible in the existing solutionThe result is customer success, thefirst time and always. The inability to preview JAVA code Solutions YASH solved the initial, immediate issues the client faced and also set strategy discussions for the next level of enhancements such as scalability and upgrades needed to properly align the tool with future business initiatives. The phase one effort included: Gap Analysis done to re-channel the content management strategy Short term and long terms goal set Code fix done to correct sections not working One parameterized workflow provided for deployment LDAP users and group setup for access and authorization Preview capability provided Framework set for future phases and implementation When the tool went live, the client saw successful user adoption and a seamless, effective workflow for authors. For More Information: YASH Technologies 841 Avenue of the Cities, East Moline, IL 61244 Tel: 309-755-0433, Fax: 309-755-3742 Toll Free: 877-369-YASH (9274) Email: ecm@yash.com Web: www.yash.com USA Europe MEA Asia Pacific ©2007-2008 YASH Technologies. All rights reserved. Referred products/ services may be registered trademarks of belonging companies.