Imagine this interface in English…do you feel it will be simpler to understand then…?There is order here, iconography and UI principles are what this screen is all about but…could you get from point A to point B on your own?
Now here’s what “bad UI” mean:Users are frustrated working with your interfaceYou suffer from bad reputation when benchmarked against competition.You may say “oh well” but there is one thing that your customers and management care about most of all – TCO!When you need classes to teach people how to work with your software, the cost of owning your software goes up and becomes less attractive to your customers.You lose sales to competition and…well…you get the picture.Bugs on UX and bugs in code are both bad for business in the App-Store era; people may excuse a technical bug or two when the app is usable, failing on both too often might get you out of the game.
SAP Cross UI Strategy
Yariv Zur, SAP Mentor
SAP Inside Track