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Enterprise 2.0 – Social Tools used with SharePoint
 

Enterprise 2.0 – Social Tools used with SharePoint

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Yianni Achele and Alan Ciunciusky talk about the out-of-the-box capabilities of SharePoint, and shows with the integration of applications such as NewsGator, Yammer and Jive, SharePoint can deliver a ...

Yianni Achele and Alan Ciunciusky talk about the out-of-the-box capabilities of SharePoint, and shows with the integration of applications such as NewsGator, Yammer and Jive, SharePoint can deliver a "best of breed" social media platform.

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  • Your comparison matrix is incorrect on slide 29. Jive has updates via email, outlook connector, and web documents (aka wiki).
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  • Uses examples of companies that are doing it:It’s all about knowledge Management and Information Management.
  • Uses examples of companies that are doing it:
  • In Forrester's report, The Forrester Wave™: Enterprise Social Platforms, Q3 2011, author Rob Koplowitz says that there has been a big shift from focusing on technology such as ERP, Human Capital Management (HCM, product lifecycle management (PLM) to collaboration tools (25% planning in 2011 investments in the former category vs 37% planning investment in collaboration tools). Three key factors are influencing this shift in technologies:If you don’t have a solution – people will find tools external to the organisations. Capture and re-use knowledgeMaintain human connections across a disparate workforcePressure to use new technologies for today's demanding workforce
  • Organisations that introduce a social networking tool…… Are expecting the following bennefitsEmail reduction – people no longer rely on email to get updates on what people are doing- access to internal experts – organisations have what used to take 3 days to get access to an expert now can take 1 hours via social networking tools in their organisation – leveraging a microblogging tool- access to knowledge more quickly – by being able to access experts quickly – people are accessing knowledge more quickly - all this leads to increased productivity with means reduced time to market and giving people more time to be innovative……
  • Simple SharePoint Community CreationEasily-created social SharePoint communities for projects, interests, or activitiesCommunity options for security (public or private), community name, URL, description, and tagsSocial Sites 2010 CommunitiesClick image to enlargeMy Top CommunitiesClick image to enlargeDiscussionsCentral location to engage in rich discussionsDocument Management
Repository for creating and collaborating on documents Community Discovery & RecommendationsRecently-created and most popular communities accelerate engagementSearch and tag clouds for easy discovery of communitiesRecommended social communities based on your reading activity, social network, and intranet activityCommunity Insights
News feed of the latest activity undertaken by other community membersTagging, discussion comments, and document postingUser events and statisticsRSS Subscriptions & Notifications
RSS subscriptions to social community updates and newsUpdates and notifications via the location of your choice, including SharePoint, mobile phones, web, and desktop interfacesAutomatic Content Population
Automatic population of social communitiesFresh, dynamic, relevant content with community tags and RSS news feedsCommunity Member Display
Photo listing of all community membersMouse-over access to profiles for easy people discoverySocial Bookmarking
URL tagging directly from internet browsers so content automatically appears within the community for viewing by colleaguesCommunity targeting and commentsTagging & RatingUse tags to describe people, documents, ideas, bookmarks, and more…Rate user-generated content directly within your activity stream, inside document repositories, and within discussion threadsTagging and rating is critical since it helps to drive insight, build recommendations, pinpoint expertise, and hasten the search and reuse of knowledgeSocial Insights about PeopleSocial Sites brings people together. With SharePoint Insights you can:view key colleagues and their “social distance,” with Social Graphssee recommendations on colleague connectionsdiscover expertise and credible resources based on colleague content creation habits and user feedback about those contributions with Knowledge Exploreridentify the most influential contributors and connectors in the organization with the ‘most talked about people’ and ‘top movers’ featuresSocial Insights Activity ReportsClick image to enlargeSocial Insights about ContentSocial Sites allows you to surface content through social media metrics tools without having to dive into the depths of the content repository. Social Sites organically captures and displays expertise with graphical representations in Tag Clouds and Knowledge Explorer. Social reporting: helps you easily discover contributed artifacts that are displayed in the activity streamaggregates and filters content based on explicit and implicit behaviorsidentifies hot topics at any point in timemonitors targets to alert you to spikes of activitySocial Sites Silverlight Search Web PartClick image to enlargeInsights and CommunitiesSocial Sites provides you with the social media metrics and tools you need to ensure your communities flourish and thrive. With social metrics you are able to:access social reporting to track adoption through community member activityview social analytics dashboards to track usage and trends of community activitiesdiscover social communities that might be of interest to you through the recommended communities feature
  • Simple SharePoint Community CreationEasily-created social SharePoint communities for projects, interests, or activitiesCommunity options for security (public or private), community name, URL, description, and tagsSocial Sites 2010 CommunitiesClick image to enlargeMy Top CommunitiesClick image to enlargeDiscussionsCentral location to engage in rich discussionsDocument Management
Repository for creating and collaborating on documents Community Discovery & RecommendationsRecently-created and most popular communities accelerate engagementSearch and tag clouds for easy discovery of communitiesRecommended social communities based on your reading activity, social network, and intranet activityCommunity Insights
News feed of the latest activity undertaken by other community membersTagging, discussion comments, and document postingUser events and statisticsRSS Subscriptions & Notifications
RSS subscriptions to social community updates and newsUpdates and notifications via the location of your choice, including SharePoint, mobile phones, web, and desktop interfacesAutomatic Content Population
Automatic population of social communitiesFresh, dynamic, relevant content with community tags and RSS news feedsCommunity Member Display
Photo listing of all community membersMouse-over access to profiles for easy people discoverySocial Bookmarking
URL tagging directly from internet browsers so content automatically appears within the community for viewing by colleaguesCommunity targeting and commentsTagging & RatingUse tags to describe people, documents, ideas, bookmarks, and more…Rate user-generated content directly within your activity stream, inside document repositories, and within discussion threadsTagging and rating is critical since it helps to drive insight, build recommendations, pinpoint expertise, and hasten the search and reuse of knowledgeSocial Insights about PeopleSocial Sites brings people together. With SharePoint Insights you can:view key colleagues and their “social distance,” with Social Graphssee recommendations on colleague connectionsdiscover expertise and credible resources based on colleague content creation habits and user feedback about those contributions with Knowledge Exploreridentify the most influential contributors and connectors in the organization with the ‘most talked about people’ and ‘top movers’ featuresSocial Insights Activity ReportsClick image to enlargeSocial Insights about ContentSocial Sites allows you to surface content through social media metrics tools without having to dive into the depths of the content repository. Social Sites organically captures and displays expertise with graphical representations in Tag Clouds and Knowledge Explorer. Social reporting: helps you easily discover contributed artifacts that are displayed in the activity streamaggregates and filters content based on explicit and implicit behaviorsidentifies hot topics at any point in timemonitors targets to alert you to spikes of activitySocial Sites Silverlight Search Web PartClick image to enlargeInsights and CommunitiesSocial Sites provides you with the social media metrics and tools you need to ensure your communities flourish and thrive. With social metrics you are able to:access social reporting to track adoption through community member activityview social analytics dashboards to track usage and trends of community activitiesdiscover social communities that might be of interest to you through the recommended communities feature
  • Activities streams, Mini Profiles, Micro blogging Including update “Private Message”Share (re-twits)Flag Items – Bookmark Items.Top News – Communities and Hash Tags.Pivot viewer – by Forum, Hash Tags, Authors, etc…
  • Knowledge can not be contained
  • Knowledge can not be contained

Enterprise 2.0 – Social Tools used with SharePoint Enterprise 2.0 – Social Tools used with SharePoint Presentation Transcript

  • Enterprise 2.0 – Social Tools usedwith SharePoint08/11/2011Alan CiunciuskyYianni Achele
  • Agenda  Social Business — Drivers — Factors — Trends  Technologies — MySites — NewsGator — Jive — Yammer  Comparison Matrix2
  • Social Business “Companies are abandoning top-down management and communication tactics… using employees and partners as marketers…“ Chris Charron - Social Computing3
  • Social Business - Drivers Save Money & Drive Grow the Gain Innovation Business Efficiencies4
  • Social Business - Factors Factors influencing the shift Capture and Maintain Pressure to re-use human use new knowledge connections technologies across a for todays disparate demanding workforce workforce5
  • Social Business - Benefits6
  • Social Business - Trends More Mobility Email Speedy Time to Market Knowledge Cost Satisfaction Less7
  • Social Business - Trends8
  • Technologies MySites9
  • SharePoint – MySites  My Site is a personal site that gives you a central location to manage and store your documents, content, links, and contacts. My Site serves as a point of contact for other users in your organization to find information about you and your skills and interests.10
  • SharePoint – MySites - Features  People Profile & Personal Site  Tag Clouds  Photos And Presence  Tag Profiles  Status Updates  My Network  Ask Me About  Blogs  Note Board  Wikis  Recent Activities  Enterprise Wikis  Organization Browser  Ratings  Add Colleagues  Colleague Suggestions  Social Bookmarks  Keyword Suggestions  Tags11
  • SharePoint – MySites12
  • Newsgator  Integration of Social Sites directly into your SharePoint 2010 collaboration deployment, focus on delivering value to your users and unifying platform infrastructure leveraging the SharePoint social network13
  • Newsgator - Functionality Communities Activity Stream Microblogging Social Profiles Social Desktop & Insights Email Clients14
  • Newsgator - Functionality Communities  Desktop & Email Clients — Simple SharePoint Community — Desktop App with pop-alerts — Discussions — Email digest with all activities — Document Management
  Social Insights — Community Discovery & Recommendations — Social Graphs — Community Insights
  “social distance” based on profile. — RSS Subscriptions & Notifications
 — Recommended colleagues — Automatic Content Population
 — Knowledge Explorer — Community Member Display
  Based on colleague content — Social Bookmarking
 creation — Tagging & Rating  User feedback about the contributor Activity Streams – (Facebook – feature) — Influential Contributors — Receive daily digests of your colleague and  „most talked about people‟ community activity  „top movers‟15
  • Newsgator - Functionality  News Gate Base Features — Activities streams (Consolidated view), Mini Profiles, Micro blogging  Including update “Private Message”  Share (re-twits)  Flag Items – Bookmark Items.  Top News – Communities and Hash Tags.  Pivot viewer – by Forum, Hash Tags, Authors, etc… — Question and Answers (Forum Like) — Community Functionality16
  • Newsgator17
  • Newsgator - Mobility  Mobility — View the activity stream — Enter a status update — Access their community — Find and interact with colleagues and community members initiate emails, phone calls, or targeted updates — Receive proactive notifications when colleagues like or comment on your activities18
  • Newsgator - Mobility  integrated access to SharePoint content: — Libraries — Documents — Contacts — Pictures — Videos — Tasks — Announcements, — Bookmarks,19
  • Jive Overview  Jive SBS (Social Business Software)  Is an Intranet, Extranet and CRM but with a focus on the community over the content  Jive SBS is a standalone on premise product and express is a cloud solution  Gartner research on social media positions Jive in the leaders quadrant of the magic quadrants for — Social CRM — Externally Facing Social Software — Social Software for the Workplace.  It was also named a leader in enterprise social platforms by Forrester Wave20
  • Jive21
  • Jive Functionality  Support communities - changes the quality cost and impact of support  Marketing communities - Engage the audience in a dialogue  Social Web - Combines the best in bread of web 2.0  Content – Content through conversation  Networking - Collaboration & corporate communication  Analytics - Social Media Monitoring  Searching - Find people, groups, discussions, blogs, videos, images, documents, comments or anything else in Jive22
  • Jive SharePoint ConnectorConnection  Document can by migrated to SharePoint from Jive UI The Jive connector for SharePoint uses the Jive activity stream to setup „socialisation‟ to  The Jive Search can search across any SharePoint of the established activity streams returning results from SharePoint The Activity Stream connects a SharePoint Site to a Jive Place This polls the SharePoint activity feed to Jive inside SharePoint check for the latest updates to SharePoint  Jive web parts for SharePoint include objects. Socialisation connections can use the SharePoint or Jive Security ModelSharePoint Inside Jive SharePoint aware widgets in Jive allow for rendering of SharePoint information The 4 widgets available connect to SharePoint calendars, lists, sites and recent activities23
  • Jive – User Experience24
  • Yammer Overview  Among the fastest growing enterprise software companies in history, exceeding over 3 million users in just 3 years  More than 80% of the Fortune 500 are using Yammer  Built social from the ground up with „Facebook DNA‟: Facebook‟s Founding President, Sean Parker serves on Yammer‟s Board of Directors  Recognized as a Leader in The Forrester Wave™: Mobile Collaboration, Q3 2011  Recognized with Deloitte Australia in the 2011 Forrester Groundswell Awards as the winner in the Management: Collaboration System category  Named innovative Application Software Company Under $100 Million to Watch, 2011 by IDC25
  • Yammer Functionality  Enterprise Micro blogging -  Knowledge Base - conversations are conversation, posts, collaborate with archived and fully searchable your co-workers in real-time.  Security - Message privately and  Profiles - pictures expertise, past work securely in the cloud. experience and contact information  Topics - Tag content and messages becomes discoverable making content easy to organize and  Groups - private or public groups and discover. collaborate in small teams  Applications - Install third-party  Private Messaging - Create a private applications into Yammer to increase dialog with one or multiple co-workers. the functionality of your network.  Files, Links, and Images - Upload  Mobile - iPhone, BlackBerry, Android and share documents with co-workers, and Windows Mobile applications. groups,  External Networks - Working with partners who are outside of your network.  Company Directory - connect with employees in other departments.26
  • Yammer SharePoint Connector Connection Yammer inside SharePoint  Extremely simple setup  Yammer Web Parts - include feeds,  Profile Sync allows Importing of profile private messages and notifications information from SharePoint into tabs Yammer, eliminating the need to  Federated Search - Finds Yammer complete two profiles. information displayed side by side your  Single Sign-On Leverages SharePoint SharePoint search results. authentication credentials to simultaneously log into Yammer SharePoint inside Yammer  Document & List Integration - Send links to documents, calendar events, and tasks from SharePoint to Yammer feeds  Activity Streams - Automatically deliver activity updates from SharePoint to colleagues on Yammer.27
  • Yammer – User Experience28
  • Comparison Matrix Functionality MySites Newsgator Jive Yammer Communities Mobility Analytics MicroBlogging User Profiles Private Messaging 3rd Party Integration Update via Email Global Search APIs Desktop Apps Custom Branding Outlook Connector Wiki Blogs Privace Settings Cost Free Licensed Licensed Free/Licensed Partners n/a nSynergy, Avanade, CSC, Logica, ??? UniqueWorld Infosys Deployment n/a SharePoint add-on Stand Alone Cloud Based29 App
  • Enterprise Social Network30
  • Links and References  65 Terrific Social Media Infographics http://www.pamorama.net/2011/01/30/65-terrific-social-media-infographics/  10 Tools for Measuring Your Social Media Influence http://www.pamorama.net/2011/08/14/10-tools-for-measuring-your-social- media-influence/  NewsGator for SharePoint 2010  http://www.newsgator.com/products/social-sites-for-sharepoint-2010.aspx  Jive SharePoint Connector http://docs.jivesoftware.com/jive_sbs/5.0/index.jsp?topic=/com.jivesoftware. help.online.sharepoint_5.0/admin/MakeSharePointJive.html  Yammer SharePoint Integration https://www.yammer.com/company/sharepoint  Jive and Yammer Comparison http://www.blogtronix.com/compare31
  • Questions?Alan Ciunciusky Yianni Achelealan.ciunciusky@uniqueworld.net yianni.achele@uniqueworld.net