Brochure & Order Form_UK B2C E-Commerce Report 2012_by yStats.com
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Brochure & Order Form_UK B2C E-Commerce Report 2012_by yStats.com Document Transcript

  • 1. UK B2C E-Commerce Report 2012September 2012 Provided by RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions September 2012Publication Date September 2012Language EnglishFormat PDF & PowerPointNumber of Pages/Charts 70Covered Countries UKPrice Single User License: € 1,450 (excl. VAT) Site License: € 2,900 (excl. VAT) Global Site License: € 4,350 (excl. VAT) yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  • 2. UK B2C E-Commerce Report 2012Key Findings Covering Trends, Sales, Shares, Users/Shoppers, Products and Players • As online shopping becomes more and more popular in the UK, it is expected that almsot half of physical stores will be forced to close until 2020. • B2C E-Commerce sales in the UK are expected to experience declining growth rates from 2013 on. • “Clothes, Sports Goods” (41%) was the leading online product category among individuals in the UK in 2011, followed by “Travel and Holiday Accommodation” and “Household Goods”. • Amazon.co.uk was the B2C E-Commerce website in the UK with most traffic in May 2012, followed by Argos.co.uk and Tesco.com. • The three leading daily deal sites Groupon, KGB Deals, and LivingSocial sold almost 4 million daily deal coupons in the UK in Q1 2012.Company and Product Information About our Reports Market reports by yStats.com inform top managers about recent market trends and assist with strategic company decisions A list of advantages • yStats.com provides secondary market research: By using various sources of information we ensure maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of the market situation. • The analyses, statistical reports and forecasts are only based on reliable sources including national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries and news portals. • Our international employees research and filter all sources and translate relevant information into English. This ensures that the content of the original studies is correctly interpreted. • yStats.com delivers all research results as PowerPoint files. All data can therefore be used directly for board presentations or be individually adapted. • If required, yStats.com provides in-depth analysis for all research projects. Simply send us a request. About yStats.com • yStats.com has been committed to research up-to-date, objective and demand-based data on markets and competitors from various industries since 2005. • Headquartered in Hamburg, Germany, the firm has a strong international focus and is specialized in secondary market research. • In addition to reports on markets and competitors, yStats.com also carries out client-specific research. • Clients include leading global enterprises from various industries including B2C E-Commerce, electronic payment systems, mail order and direct marketing, logistics as well as banking and consulting. yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  • 3. UK B2C E-Commerce Report 2012Table of Contents 1. Management Summary 5. Products 2. Trends • Types of Goods and Services bought online in the UK, in % of Individuals, 2011 • B2C E-Commerce Trends in the UK, 2011/2012 • Types of Goods and Services bought online in the UK, by • B2C E-Commerce Trends of Women in the UK, 2011/2012 Age Groups and Gender, in % of Individuals, 2011 and Popular Places for Online Shopping, in %, August 2012 • Types of Goods and Services bought online in the UK, in % • Online Clothing Shopping Trends in the UK, June 2012 and of Online Shoppers, 2011 Share of Online Clothing Shopping on the total Clothing • Online Shopping Product Category Sales in the UK, in % Shopping Market, in %, 2010 & 2012f Change, May 2012-Jun 2012 and Jun 2011-Jun 2012 • Online Grocery Trends in the UK, October 2011, incl. Online • Average per Capita Spending of Online Shoppers on Goods Grocery Shopping Sales, in GBP billion, 2011f & 2016f and Services in the UK, by selected Products, in GBP, 2011 • Online Activities from Home in the UK, in % of Internet • Products and Services purchased via Smartphones in the Users, October 2011 UK, in % of Smartphone Owners, six Months to May 2010 • Frequency of Shopping Online, in % of Online Shoppers, and May 2012 2011 • Average per Capita Online Retail Spending of Online Shoppers in the UK, by Gender, in GBP, 2011 • Average weekly B2C E-Commerce Sales Value in the UK, 6. Users/Shoppers in GBP million, May 2011 & May 2012 • Trends about Women in the UK in the Age Group 18-35 • Internet Users in the UK, in millions, Q2 2011-Q2 2012 shopping online for Health and Beauty Products, 2012 • Individuals in Europe using the Internet, by Country, in %, • Breakdown of Online Payment Methods in the UK, by 2009-2011 Frequency of Use, in %, Q1 2012 • Internet User Penetration in the UK, by Age Groups, in %, • Daily Deal Trends in the UK, Q1 2012 and Breakdown of Q2 2012 Daily Deal Providers by Sector, in %, Q1 2012 • Internet and Broadband Household Penetration in Europe, • Mobile Online Shopping Trends in the UK, 2011/2012 by Country, in %, 2007, 2009 & 2011 • Mobile Retail Traffic Trends in the UK, Sept. 2011 and • Fixed Broadband Subscribers in the UK, in Total (millions) Breakdown of Visits to UK B2C E-Commerce Sites, and per 100 Inhabitants, compared to Germany, USA and by Mobile and Other, in %, Sept. 2011 the OECD Total, 2006-2011 • M-Commerce Trends in the UK, 2011 and How Consumers • Broadband Subscribers in the UK, by Access Technology use their Mobile Phones to shop in the UK, in %, 2011 compared to the OECD Average in %, 2011 • Smartphone Users accessing Online Retail, in the EU5 and • Average Weekly Time Spent Online in the UK, in Minutes by Country, incl. the UK, incl. Year-on-Year Growth, Share per Internet User, 2008, 2010 & 2011 of Smartphone Users, in % and Year-on-Year percentage Point Increase, May 2011 vs. May 2012 • Share of Online Shoppers in the UK, compared to the EU27 Average, in %, 2006-2011 • Mobile Retail Website Conversion Rate in the UK, in % of Total Website Users, Q1 2011 & Q1 2012 • EU Comparison of Online Shopper Penetration, by Country, in % of Population, 2011 • In-Store Mobile Shopping Activities in the UK, in % of Mobile Internet Users, January 2012 3. Sales 7. Players • B2C E-Commerce Sales in the UK, in USD billion and in % • Top 100 UK B2C E-Commerce Websites, ranked by Unique Growth, 2010-2016f Visitors (Users) from the UK, May 2012 • Online Sales in the UK, in GBP billion and in % of Total Re- • Rank 1: Amazon tail Turnover, 2011 & 2012f • Rank 2: Argos • Online Retail Turnover in the UK, in GBP billion and in % of Total Retail Turnover, 2010 & 2016f • Rank 3: Tesco • Online Retail Spending in the UK, in GBP billion, 2010-2012f • Rank 4: Apple • Online Retail Spending in the UK, in GBP billion, H1 2011 & • Rank 5: Marks & Spencer H1 2012 • Rank 6: Next • Rank 7: Asda 4. Shares • Rank 8: Debenhams • Share of B2C E-Commerce on total Retail Sales in the UK, • Rank 9: John Lewis in %, 2011 & 2012f • Rank 10: B&Q • Share of Online Grocery Shopping Sales on total Grocery Shopping Sales in the UK, in %, 2011f & 2016f • Share of Mobile Online Sales on the total UK Online Sales Market, in %, Q4 2009 & Q4 2011 yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  • 4. UK B2C E-Commerce Report 2012 Samples RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions Trends Sales Shares Products Users / Shoppers Players “Clothes, Sports Goods” (41%) was the leading online product category among individuals in the UK in 2011, as reported by Eurostat. Types of Goods and Services bought online in the UK, in % of Individuals, 2011 Clothes, Sports Goods 41% Travel and Holiday Accommodation 38% Household Goods 33% Films/Music 33% Books/Magazines/E-Learning Material 32% Tickets for Events 29% Computer Software 26% Food/Groceries 19% Electronic Equipment 19% Video Games Software and Upgrades 18% Films/Music, delivered or upgraded Online 14% Computer Software, delivered or upgraded Online 14% Computer Software other than Video Games and Upgrades 13% Shares/Financial Services/Insurance 12% Computer Hardware 9% Books/Magazines/E-Learning Material, delivered or upgraded Online 9% Medicine 5% Other 6% 0% 10% 20% 30% 40% 50% Note: The survey contains individuals having accessed the Internet in the past 12 months. Source: Eurostat, June 2012 37 RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions Trends Sales Shares Products Users / Shoppers Players In the year ending March 3, 2012, 39% of UK multi-channel retailer Argos’ sales were generated over the Internet. Rank 2: Argos Name of Company Home Retail Group Headquarters Milton Keynes, UK Major Online Shop www.argos.co.uk Company Type Multi-Channel Retailer Product Range Mass Merchant Total multi-channel sales of GBP 1.9 billion in the year ending B2C E-Commerce Sales, 2011 March 3, 2012 Year Ended March 3 • In the year ending March 3, 2012, Argos was able to increase its share of multi-channel sales on total sales, up from 46% in the year ending February 26, 2011, to 48% or GBP 1.9 billion in the year ending March 3, 2012. Of these 48% Internet orders represented 39% and products ordered for home delivery account for the remaining 9%. News (E-Commerce) • Argos had 430 million site visits in the year ending March 3, 2012, making the company the second-largest online retailer in the UK. • In Q4 2011, mobile sales accounted for 6% of total sales. • 33,000 of Argos’ products are only sold via catalog and the Internet. Source: Google, company homepages, business reports, business and company databases, journals, company registries, news portals, industry and trade associations 60 yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  • 5. UK B2C E-Commerce Report 2012 Report ORDER FORM REPORT Order Form Place Your Order as Follows: Call us at + 49 40 39 90 68 50 Fax us at + 49 40 39 90 68 51 using the form below: Scan and Email us at inquiry@ystats.com using the form below: Place your order now: Please confirm the license type you require:  Single User License  Site License1  Global Site License2 Report Title Publication Date Price (€) An invoice will be sent to your company. Please complete your contact details. Title: Mr/Mrs/Ms First Name Last Name Job Title Company Email Address Telephone Number Fax Number Address City State/Province Country Post Code/ZIP All Forms must have a signature to confirm your order: Signature Where did you find us? EU Companies must supply Purchase Order No Order Date  Google/Search Engine VAT No (if required)  Google Adwords/Online Advertising  Article in Trade Journal  Press Release  Social Media  Recommendation  Others: ________________________ Note: Reports are provided in electronic PDF form. yStats.com will contact you in the future to provide our free newsletter or other mailings. If you do not wish to receive our newsletter or other mailings, you may advise us of this. Your contact information will not be sold to other organizations. 1 ) Site Licenses, allowing all users within a given geographical location of an organization to access the report, are available for double the price. 2 ) Global Site Licenses, allowing all worldwide users of an organization to access the report, are available for triple the price.   yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
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In the event that the parties agree 10.2  ll disputes arising from or in connection with any Contract between the parties shall be A on a “Global Site License”, this means that all worldwide users of an organization shall be resolved through the courts of Hamburg. Governing law is German law. yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats