212
Redesigning Learning
Design to Meet
Today's Challenges
Lance Dublin, Dublin Consulting
3

October 23 - 25, 2013
Las Vegas, NV

What are today’s challenges for organizations
and learners?
What can we take from ...
October 23 - 25, 2013
Las Vegas, NV

3

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thin ities,
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exp nn...
3

October 23 - 25, 2013
Las Vegas, NV

Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance
Dubli...
3

October 23 - 25, 2013
Las Vegas, NV

Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance
Dubli...
3

October 23 - 25, 2013
Las Vegas, NV

Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance
Dubli...
3

October 23 - 25, 2013
Las Vegas, NV

Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance
Dubli...
3

October 23 - 25, 2013
Las Vegas, NV

Today’s Challenges & …
Learning Trends
Methodologies/Processes
New Learning Design...
3

October 23 - 25, 2013
Las Vegas, NV

Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance
Dubli...
October 23 - 25, 2013
Las Vegas, NV

CE
DE
VI

AN
Y

AN
Y

W

AY

3

Micro Learning

Session 212 – Redesigning Learning De...
3

October 23 - 25, 2013
Las Vegas, NV

Learn almost anything for free.

Session 212 – Redesigning Learning Design to Meet...
3

October 23 - 25, 2013
Las Vegas, NV

Collaborative
Learning

Supporting
Training
Outcomes

ga
So lvin ance
rm
Perfo m
P...
3

October 23 - 25, 2013
Las Vegas, NV

Source: BBVA Innovation

Session 212 – Redesigning Learning Design to Meet Today’s...
3

October 23 - 25, 2013
Las Vegas, NV

Mobile Learning
Video
Social
Performance Support
Micro Learning
Serious Games
Simu...
3

October 23 - 25, 2013
Las Vegas, NV

Today’s Challenges & …
Learning Trends
Methodologies/Processes
New Learning Design...
3

October 23 - 25, 2013
Las Vegas, NV

Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance
Dubli...
3

October 23 - 25, 2013
Las Vegas, NV

The generic term for the five-phase
instructional design model consisting
of Analy...
3

October 23 - 25, 2013
Las Vegas, NV

Source: Don Clark

“The ADDIE or ISD model originally consisted of 19 [sequential]...
3

October 23 - 25, 2013
Las Vegas, NV

Business process re-engineering
is the analysis and design of
workflows and proces...
3

October 23 - 25, 2013
Las Vegas, NV

LEAN is an integrated and
balanced combination of the
speed and variation
reductio...
3

October 23 - 25, 2013
Las Vegas, NV

Critical Mistake Analysis .
“This process leads to training
that effectively targe...
3

October 23 - 25, 2013
Las Vegas, NV

Today’s Challenges & …
Learning Trends
Methodologies/Processes
New Learning Design...
3

October 23 - 25, 2013
Las Vegas, NV

Leverage the power of process
– Develop learning processes that generate content
a...
3

Lance Dublin / Dublin Consulting

October 23 - 25, 2013
Las Vegas, NV

Re-thinking Learning Design for the 21 st Centur...
3

October 23 - 25, 2013
Las Vegas, NV

UR
YO
ND
FI
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Lance Dublin
CEO & Chief Solution Architect
Dublin Con...
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Redesigning learning

  1. 1. 212 Redesigning Learning Design to Meet Today's Challenges Lance Dublin, Dublin Consulting
  2. 2. 3 October 23 - 25, 2013 Las Vegas, NV What are today’s challenges for organizations and learners? What can we take from ADDIE, HPT,BPR, SixSigma, LEAN, AGILE, CMA, SAM, etc.? What principles might form the foundation for a new model? Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 1
  3. 3. October 23 - 25, 2013 Las Vegas, NV 3 N IS SSIO king, E IS S thin ities, H T UT … ossibil ABO ng, p lori vating … exp nno i Today’s Challenges & … Learning Trends Methodologies/Processes New Learning Design Wrap-up Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 2
  4. 4. 3 October 23 - 25, 2013 Las Vegas, NV Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 3
  5. 5. 3 October 23 - 25, 2013 Las Vegas, NV Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 4
  6. 6. 3 October 23 - 25, 2013 Las Vegas, NV Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 5
  7. 7. 3 October 23 - 25, 2013 Las Vegas, NV Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 6
  8. 8. 3 October 23 - 25, 2013 Las Vegas, NV Today’s Challenges & … Learning Trends Methodologies/Processes New Learning Design Wrap-up Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 7
  9. 9. 3 October 23 - 25, 2013 Las Vegas, NV Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 8
  10. 10. October 23 - 25, 2013 Las Vegas, NV CE DE VI AN Y AN Y W AY 3 Micro Learning Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 9
  11. 11. 3 October 23 - 25, 2013 Las Vegas, NV Learn almost anything for free. Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 10
  12. 12. 3 October 23 - 25, 2013 Las Vegas, NV Collaborative Learning Supporting Training Outcomes ga So lvin ance rm Perfo m Proble Addr e Busin ssing a ess G oa l Source: Jane Hart, A serious game or applied game is a game designed for a primary purpose other than pure entertainment. The "serious" adjective is generally prepended to refer to products used by industries like defense, education, scientific exploration, health care, emergency management, city planning, engineering, religion, and politics. Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 11
  13. 13. 3 October 23 - 25, 2013 Las Vegas, NV Source: BBVA Innovation Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 12
  14. 14. 3 October 23 - 25, 2013 Las Vegas, NV Mobile Learning Video Social Performance Support Micro Learning Serious Games Simulations … Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 13
  15. 15. 3 October 23 - 25, 2013 Las Vegas, NV Today’s Challenges & … Learning Trends Methodologies/Processes New Learning Design Wrap-up Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 14
  16. 16. 3 October 23 - 25, 2013 Las Vegas, NV Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 15
  17. 17. 3 October 23 - 25, 2013 Las Vegas, NV The generic term for the five-phase instructional design model consisting of Analysis, Design, Development, Implementation, and Evaluation. Each step has an outcome that feeds into the next step in the sequence. There are probably over 100+ different variations of the generic ADDIE model. Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 16
  18. 18. 3 October 23 - 25, 2013 Las Vegas, NV Source: Don Clark “The ADDIE or ISD model originally consisted of 19 [sequential] steps that were considered essential to the development of educational and training programs (Hannum, 2005). The steps were then grouped into five phases to facilitate communication of the ISD model to others… When ADDIE first appeared … it was a strictly a linear or waterfall model.” Human Performance Technology (HPT), a systematic approach to improving productivity and competence, uses a set of methods and procedures -and a strategy for solving problems -- for realizing opportunities related to the performance of people. It is a systematic combination of three fundamental processes: performance analysis, cause analysis, and intervention selection. Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 17
  19. 19. 3 October 23 - 25, 2013 Las Vegas, NV Business process re-engineering is the analysis and design of workflows and processes within an organization. “Don’t automate, obliterate!” Six Sigma is a disciplined, datadriven approach and methodology for eliminating defects and variability (driving toward six standard deviations between the mean and the nearest specification limit) in any process. The fundamental objective .. is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction. Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 18
  20. 20. 3 October 23 - 25, 2013 Las Vegas, NV LEAN is an integrated and balanced combination of the speed and variation reduction power of both Lean and Six Sigma to achieve business management process full optimization with a focus on waste and responsiveness. The biggest strategic advantage of LEAN is speed: speed of delivery of product that's configured as customers want it, speed with new product introductions, speed in management decisionmaking. LEAN •Time Variability •Increase Speed •Eliminate Waste •Quick Fix Solutions Six Sigma •Process Variability •Improve Quality •Increase Yield •Root Cause Solutions Agile software development is a group of software development methodologies based on iterative and incremental development, where requirements and solutions evolve through collaboration between selforganizing, cross-functional teams. It promotes adaptive planning, evolutionary development and delivery, a time-boxed iterative approach, and encourages rapid and flexible response to change. It is a conceptual framework that promotes foreseen interactions throughout the development cycle. Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 19
  21. 21. 3 October 23 - 25, 2013 Las Vegas, NV Critical Mistake Analysis . “This process leads to training that effectively targets demonstrated business needs. Using a variant of Pareto Analysis (80/20 Rule), Critical Mistake Analysis identifies, classifies and prioritizes those critical behaviors and mistakes that most impair performance in ways that matter to the business” It is based on the work of Roger Shank at Northwestern. Source: Cognitive Arts Step 1. Identify the critical mistakes Step 2. Identify the most common mistakes Step 3. Perform a Root Cause Analysis Step 4. Create ‘teaching’ points’ Step 5. Build from the ‘teaching points” Successive Approximation Model. “The successive approximation model (SAM) provides a clear pathway to success, measurable and obtainable milestones for marking completion, and targeted moments to reach agreement and consensus. The model is clearly defined and manageable, and yet encourages creativity and experimentation. It consistently reveals the design as it evolves, and it does so in ways that all stakeholders can see and evaluate. It helps all team members communicate with each other, contribute and collaborate.” P.S. Successive approximation is a basic tool of calculus Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 20
  22. 22. 3 October 23 - 25, 2013 Las Vegas, NV Today’s Challenges & … Learning Trends Methodologies/Processes New Learning Design Wrap-up Work from right to left – Start with fully understanding what success will look like from all perspectives Use ‘their’ language – Define attitudes & behaviors , skills & knowledge, actions & performance in the language of the client/ business Apply action learning – Recognize that speed is of the essence and ‘trumps’ perfection. Initiate. Iterate. Learn. Iterate. Learn Appreciate ROA – Understand who they are, what they do, and how they do it; focus on ‘return on attention’ as a key metric Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 21
  23. 23. 3 October 23 - 25, 2013 Las Vegas, NV Leverage the power of process – Develop learning processes that generate content and knowledge rather than discrete activities that just house it Build performance environments – Create multi-faceted, multi-media environments integrated with the work rather than events separate from it (channel your inner Jonathon Ive) Practice agnostic behaviors – Use the full palette of tools & techniques AND take the best attributes from diverse design methodologies Build-in ‘WIIFM’ – Value is the new currency of successful implementation! Today’s Challenges & … Learning Trends Methodologies/Processes New Learning Design Wrap-up Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 22
  24. 24. 3 Lance Dublin / Dublin Consulting October 23 - 25, 2013 Las Vegas, NV Re-thinking Learning Design for the 21 st Century DevLearn12 © 2012 Lance Dublin All Rights Reserved - 45 Every great learning designer [architect] is -necessarily -- a great poet. He must be a great original interpreter of his time, his day, his age. Frank Lloyd Wright Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 23
  25. 25. 3 October 23 - 25, 2013 Las Vegas, NV UR YO ND FI ER NN ! I ET PO Lance Dublin CEO & Chief Solution Architect Dublin Consulting lance@dublinconsulting.net 415-759-1258 www.dublinconsulting.net ! you ank Th Session 212 – Redesigning Learning Design to Meet Today’s Challenges – Lance Dublin, Dublin Consulting Page 24

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