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Telepresence Jennifer Noinaj, Crystal Ye BA354 – 03/18/10 I am srslyconducting bizness
Agenda Introduction Questions: What is telepresence? Who are its users? How is it different from traditional video conferencing? What are some of the benefits? What are some of the drawbacks? Factors to consider Follow along: http://tinyurl.com/ba354-tele
What is Telepresence? Immersive telecommunication Interaction between different sites Virtual visual meeting environment Higher level of videoconferencing
HD 1080p TV Screens Professional Grade Cameras Surround Sound Microphones Bandwidth Requirements Optimal Lighting 1 Mbps to 20 Mbps
Session Initiation Protocol Signaling protocol Controls multimedia communication sessions over IP Creates, modifies, and terminates two-party or multiparty sessions Applications: Video conferencing, streaming multimedia, instant messaging, online gaming
Communication Human Experience Social connection Natural sound and vision Body language Better customer and partner relationships
Jenn says NO! Lack of physical interaction Resistance to change Appearance consciousness Compatibility issues
Costs 18-person Room Setup Cisco: $340,000 HP: $349,000 HD Workstation: $8,000 Fixed & variable IT costs All-inclusive setup: $12,000 to $28,000/mo HP: Fiber-optic network Cisco: Contract to AT&T Requires 1MBps to 20MBps of IP calling rates Environmentally unfriendly
Crystal neighs! Return on investment: $340,000 One-night domestic, business trip: coach, mid-priced hotels, meals, rental car: ~$1,000 Executive travel: ~$2,000 US$261 billion on travel Mid-sized company: 100 people traveling 5 nights/yr ~$500,000 ~12 – 28 people traveling/mo Eliminate unnecessary costs Travel, lower carbon emissions Absenteeism Downtime
Productivity Business efficiency Collaboration Decision-making Sharing resources and information Uses Negotiation Accessing expertise Crisis management Increased oversight
Denied! Technical Under-used implementation Lack of training/support personnel Lack of managerial backing Poor acceptance from end users Security
Should you buy a system? Needs to fit with current and future business goals Interoperability with current and client systems Acceptable trade-offs Hidden costs Quality, flexibility, and manageability Wat I do?