The Seven C’S Effective Communication

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The Seven C’S Effective Communication

  1. 1. BISMILLAH-AR-REHMAN-UR-RAHEEM
  2. 2. The Seven C’s Effective Communication
  3. 3. Presented By Muhammad Naveed Shakir
  4. 4. Layout <ul><li>Introduction </li></ul><ul><li>Seven C’s of Effective Communication. </li></ul><ul><li>.Definition. </li></ul><ul><li>.Benefits. </li></ul><ul><li>.How to apply. </li></ul><ul><li>.Conclusion remarks. </li></ul><ul><li>Conclusion. </li></ul><ul><li>Question/Answer Session. </li></ul><ul><li>Comments of Teacher. </li></ul>
  5. 5. Introduction <ul><li>Effective for oral & written Communication. </li></ul><ul><li>Principle provide guideline for choice of content and style of presentation. </li></ul><ul><li>Adapted to the purpose and receiver of your message. </li></ul>
  6. 6. Seven C’s Effective Communication <ul><li>Completeness. </li></ul><ul><li>Conciseness. </li></ul><ul><li>Consideration. </li></ul><ul><li>Concreteness. </li></ul><ul><li>Clarity. </li></ul><ul><li>Courtesy. </li></ul><ul><li>Correctness. </li></ul>
  7. 7. Completeness <ul><li>Definition </li></ul><ul><li>Message is complete when it contain all the facts the reader or the listener need for the reaction you desired. </li></ul><ul><li>Benefits. </li></ul><ul><li>1- Achieving desired result without further expense on messages. </li></ul><ul><li> 2- Building goodwill. </li></ul><ul><li> 3- Turn away costly Law suit . </li></ul>
  8. 8. <ul><li>How to apply </li></ul><ul><li>(a)- Answering Five W’s. </li></ul><ul><li>(b)- In reply of inquiry answering all questions. </li></ul><ul><li> © Give something extra, </li></ul><ul><li>when desirable. </li></ul><ul><li>Concluding remarks </li></ul><ul><li>Applying show me attitude toward reader and give informative information that pursed him to visit. </li></ul>
  9. 9. Conciseness <ul><li>Definition </li></ul><ul><li>It means to be point not brief but in fewest possible word or relevant according to subject matter. </li></ul><ul><li>Benefits </li></ul><ul><li>Save time and Expense . </li></ul><ul><li>Increase repetition by not cluttering their professional life's. </li></ul><ul><li>How to apply </li></ul><ul><li>Eliminate wordy expression.( e.g. use substitute word/active voices). </li></ul><ul><li>Include only relevant material. (Avoid long intro, unnecessary explanation, excessive adjective, phrases). </li></ul><ul><li>Avoid unnecessary repetition.(e.g.use abrev.CDA,PTCL, Pronouns). </li></ul>
  10. 10. Consideration <ul><li>Definition </li></ul><ul><li>Putting your self in their place . Focus on “you” in place of “I” or “we”. </li></ul><ul><li>stress the positive in your message. </li></ul><ul><li>Focus on You attitude instead of I. </li></ul><ul><li>Show audience benefits or interest in the receiver. </li></ul><ul><li>Emphasis positive and pleasant fact. </li></ul>
  11. 11. Concreteness <ul><li>It means be very clear in thought and expression and must base on facts and figure during writing a message. </li></ul><ul><li>Use specific facts and figures. </li></ul><ul><li>Put action in your verbs. </li></ul><ul><li>Choose vivid , image –building words. </li></ul>
  12. 12. Clarity <ul><li>Using words that familiar to the message of receiver. </li></ul><ul><li>Choose precise, concrete and familiar words. </li></ul><ul><li>Construct effective sentences and paragraphs. </li></ul>
  13. 13. Courtesy <ul><li>Definition </li></ul><ul><li>Being aware not only of the perspective of others, but also their feeling. It stems from sincere you-attitude. </li></ul><ul><li>Be Sincerely, Tactful, Thoughtful and Appreciative </li></ul><ul><li>Use expression that show respect. </li></ul><ul><li>Choose non discriminatory expression. </li></ul>
  14. 14. Correctness <ul><li>Definition </li></ul><ul><li>It is proper check on grammar, punctuation, and spelling. </li></ul><ul><li>Use right level of language. </li></ul><ul><li>Check accuracy of figures, facts& words. </li></ul><ul><li>Maintain acceptable writing mechanics. </li></ul>
  15. 15. Conclusion <ul><li>Know the seven C’s and using them , help you become a better communicator . </li></ul>
  16. 16. Question/Answer Session
  17. 17. Teacher Comment
  18. 18. Thank you

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