Mike Lyles , Jay Philips and
Rex Black

The Good, The Bad and
The Metrics
About XBOSoft
•

Founded in 2006

•

Dedicated to software quality
• Software QA consulting
• Software testing services

•...
From XBOSoft
• Amy

• Jan
Housekeeping
• Everyone except the speakers is muted
• Questions via the gotowebinar control on the right side of your
scr...
An XBOSoft Webinar
with

Mike Lyles, Jay Philips, & Rex Black
December 17, 2013
11am-12pm EST
Rex Black - President of RBCS.

His popular first book, Managing
the Testing Process, has sold over
50,000 copies around t...
Has your organization ever considered replacing
a tester that did not write, for example, 15 test
cases per day?
Is the te...
Everyone has an opinion…
 Some believe they are the most valuable way to
communicate the results of testing




Some th...
Is your team aligned? Do you agree with the team?
Do you use a reporting process for test results?
Are you forced to repor...
1.

Top metrics that are misused or
misunderstood

2.

Best metrics that everyone should use

3.

Worst metrics that you s...
What metrics do you see in the
industry that are predominantly
being misused or misunderstood
by organizations?
What are the top metrics that you
would suggest for any
organization to use? What are the
most common?
What are metrics that
organizations should avoid
and/or discontinue using?
What tools and/or processes can
best assist organizations in
delivering
meaningful, accurate, and quality
metrics?
Rex Black
http://www.rbcs-us.com
@RBCS

Jay Philips
http://www.projectrealms.com
http://teamqualitypro.com
@jayphilips, @P...
Thank you for attending

Follow us: @XBOSoft
Questions : services@xbosoft.com
The good, the bad, and the metrics webinar hosted by xbo soft
The good, the bad, and the metrics webinar hosted by xbo soft
The good, the bad, and the metrics webinar hosted by xbo soft
The good, the bad, and the metrics webinar hosted by xbo soft
The good, the bad, and the metrics webinar hosted by xbo soft
The good, the bad, and the metrics webinar hosted by xbo soft
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The good, the bad, and the metrics webinar hosted by xbo soft

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In this webinar, industry experts, Rex Black, Mike Lyles, and Jay Philips participate in a discussion on the sometimes controversial issue of Software Test Metrics.

Multiple viewpoints of metrics are reviewed and many of the questions that organizations have today regarding metrics are addressed.

Testers of all levels can benefit.

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The good, the bad, and the metrics webinar hosted by xbo soft

  1. 1. Mike Lyles , Jay Philips and Rex Black The Good, The Bad and The Metrics
  2. 2. About XBOSoft • Founded in 2006 • Dedicated to software quality • Software QA consulting • Software testing services • Offices in San Francisco, Beijing, Oslo and Amsterdam
  3. 3. From XBOSoft • Amy • Jan
  4. 4. Housekeeping • Everyone except the speakers is muted • Questions via the gotowebinar control on the right side of your screen • Questions can be asked throughout the webinar, we’ll try to fit them in when appropriate • General Q & A at the end of the webinar • You will receive info on recording after the webinar
  5. 5. An XBOSoft Webinar with Mike Lyles, Jay Philips, & Rex Black December 17, 2013 11am-12pm EST
  6. 6. Rex Black - President of RBCS. His popular first book, Managing the Testing Process, has sold over 50,000 copies around the world, and is now in its third edition. His ten other books on testing have also sold tens of thousands of copies. Rex is the past President of the International Software Testing Qualifications Board and of the American Software Testing Qualifications Board. Jay Philips - CEO & President of Project Realms, Inc. an IT consulting firm focusing on software quality. Jay is also the CEO & President of TeamQualityPro, which is a realtime integrated dashboard platform used to evaluate the entire ecosystem of application projects and resources. TeamQualityPro is code agnostic so all organizations can implement a real-time executive dashboard system. Mike Lyles - Sr. QA Manager with 20+ years of IT experience. His current role is over Performance testing, Automation testing, and Service Virtualization for all business communities within his organization. Mike enjoys teaching others in the testing profession. He has spoken at multiple conferences on testing, and has written multiple published articles.
  7. 7. Has your organization ever considered replacing a tester that did not write, for example, 15 test cases per day? Is the testing team blamed if defect leakage is greater than 5% into production? What drives decisions like these? The common thread in these examples is “Test Metrics”
  8. 8. Everyone has an opinion…  Some believe they are the most valuable way to communicate the results of testing   Some think that they are useless, misleading, and damaging to the communication of test results Some believe that without measurement you are not managing the effort. And some believe that bad metrics are worse than no metrics at all.
  9. 9. Is your team aligned? Do you agree with the team? Do you use a reporting process for test results? Are you forced to report on metrics you don't believe are valuable? Do you have dozens of metrics that you are reporting periodically that no one looks at, and when they do look at them, there is room for misinterpretation?
  10. 10. 1. Top metrics that are misused or misunderstood 2. Best metrics that everyone should use 3. Worst metrics that you should avoid or remove 4. Tools and processes that can help your organization better measure your testing
  11. 11. What metrics do you see in the industry that are predominantly being misused or misunderstood by organizations?
  12. 12. What are the top metrics that you would suggest for any organization to use? What are the most common?
  13. 13. What are metrics that organizations should avoid and/or discontinue using?
  14. 14. What tools and/or processes can best assist organizations in delivering meaningful, accurate, and quality metrics?
  15. 15. Rex Black http://www.rbcs-us.com @RBCS Jay Philips http://www.projectrealms.com http://teamqualitypro.com @jayphilips, @ProjectRealms, @TeamQualityPro Mike Lyles http://www.mikewlyles.com @mikelyles
  16. 16. Thank you for attending Follow us: @XBOSoft Questions : services@xbosoft.com

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