Treatment procedures

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3
Eyebrow Wax
Preparation:
 Disposable sheetoverthe towel
 Caron Lab Pre Cleanse
 Caron Lab Moisturiser(of yourchoice)
 Appropriate spatulas
 Tweezers
 Mirror
Procedure:
1. Greetyour clientatreception.
If your clientisnewtothe salonplease askthemtofill outone of our general consultation
forms(GreyForm)
If theyare a returningclient,make sure youhave theirCPCprintedoutandalreadyplaced
on yourclipboard, alongwithanyconsultationforms if needbe.
2. Lead yourclienttoyour allocatedtreatmentroom.Discuss,inthe room, the clients
consultationform,the treatmenttheyare bookedinforandthe procedure.
3. Askyour clienttoplace all belongingsintothe box underthe couch.
4. Have themlay back sothat you mayanalyse theireyebrowsanddetermineanappropriate
shape.
5. Passyour clientamirror and explaintothemwhatyouwill be doing.Ensure theyare happy
withyourfeedback. Itis vital you listento what your clientis lookingto achieve.
6. Whenwaxingortweezing,make sure youkeepthe skintaughtandstretchedatall timesand
checkregularlywithyourclientthe temperatureof the wax.
7. You may use strip wax but please checkwith your clientfirst.
8. Once you are happy withthe lookyou have achieved,passyourclientamirrorso that they
may a take a look.
9. Afterthe clienthastakena lookand youare bothhappywith the results.Applythe aftercare
treatmentof yourchoice.
10. Discusswiththe clientasuitable appointmenttime fortheir nexteyebrow wax.

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4
Lip or Chin or Sides
Preparation:
 Disposable sheetoverthe towel
 Caron Lab Pre Cleanse
 Appropriate spatulas
 Tweezers
 Mirror
Procedure:
If your clientis newtothe salonplease askthemtofill outone of our general consultation
forms(GreyForm)
on yourclipboard, alongwithanyconsultationformsif needbe.
3. Askyour clienttoplace all belongingsintothe box underthe couch.
4. Have themlay back sothat you mayanalyse the area to be waxed.
5. Passyour clientamirror and explaintothemwhatyouwill be doing.Ensure theyare happy
withyourfeedback.
6. Whenwaxingortweezing,make sure youkeepthe skintaughtandstretchedatall timesand
checkregularly withyourclientthe temperatureof the wax.
7. Once you are happy withwhatyou have achieved,passyourclientamirrorso that theymay
a take a look.
8. Afterthe clienthastakena lookand youare bothhappywithwhat hasbeenachieved.Apply
the aftercare treatmentof yourchoice.
9. Discussa suitable time frame foryourclient’snextappointment.

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5
Underarm Procedure
Preparation:
 Caron Lab Pre CleanserorMicro Defence
 Tweezers
 Correct spatulas
 Disposable headcover
 Gloves
 BumpEraser
Procedure:
forms(GreyForm)
If theyare a returningclient,make sure youhave theirCPCprinted outandalreadyplaced
3. Askyour clienttoremove the appropriate clothingandplace all belongingsineitherthe box
underthe couch or to use the hangersbehindthe door.
4. Askyour clienttoplace theirarm upabove theirheadwhilstyoutake a lookat the area to
be waxed.
5. Understand the directionof the hairgrowthbefore applyingthe wax.
6. Askyour clienttoaidin stretchingatthe base of theirunderarm.
7. Applythe wax withthe directionof the hairgrowth,applyingincircularmotions.
8. Tweeze anystrayhairs.
9. ApplyIngrownBumpEraser(ensuringyourclientis NOTpregnantorbreastfeeding).
10. Duringthe treatmentyoushouldhave beendiscussingwithyourclientasuitable time frame
for theirnextappointment.

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6
Half Arm, Three Quarter Arm and Full Arm Wax Procedure
Preparation:
 Wax Strips
 Correct Spatulas
 Micro Defence FoamCleanser
 Adamand Eve CitrusOil
 One hot towel
 Tweezers
 Gloves
Procedure:
forms(GreyForm)
2. Lead yourclienttoyour allocated treatmentroom.Discuss,inthe room, the clients
3. Askyour clienttoremove the appropriate clothingandplace all belongingsintothe box
4. Askyour clienttositon the couch facingyou.
5. Place the spare towel overthe clienttoavoidanywax drippingontoyourclientsclothes.
6. Take a lookat the directionof hairgrowth,re confirmwithyourclienthow faryouwill be
waxingup theirarm today.
7. Usingeitherthe roller(whichislessmessandmucheasiertoapplywith) orthe spatulastrip
wax,start fromthe inside of yourclientsarmand workyour wayaround,finishingwiththe
hands.
8. Aidyourclientinthe bendingandpositioningof theirarm.
9. Take this time toeducate yourclientinthe otherserviceswe offer,promotions/specials.
10. Once the firstarm hasbeencompletedmove ontothe next.
11. Complete the treatmentbyapplyingthe AdamandEve citrusoil.
12. Bringin one hot towel fromthe cabbyand massage the oil intothe arm, removingany waxy
residue.
13. Once thishas beendone toboth arms,applyyourchosenmoisturiser.
14. Discusswithyourclienta suitable time frame fortheirnextappointment.

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Standard Bikini / G-String(x)
Preparation:
 Disposable Wipes
 Disposable G-String
 Disposable couchprotector
 Micro Defence FoamCleanser
 Bumperaser
 Moisturiserof yourchoice
 Gloves
 Bumperasersamples
Procedure:
If your clientisnewtothe salon please askthemtofill outone of our general consultation
forms(GreyForm)
2. Lead yourclientto your allocatedtreatmentroom.Discuss,inthe room, the clients
4. Explaintothe clientyouhave placeddisposableunderwearforthem towear,shouldthey
choose to use it,alsodisposable wipestofreshenup.
5. Leave the room foryour clienttoundress
6. Beginbyaskingyour clienttobendtheirlegoutwards,ensure thattheyare comfortable.
7. Cleanse the areayouare to be workingon.
8. UsingHOT WAX ONLY,applythe wax in the directionof the hairgrowth,make sure you
leave anedge to grab holdof to pull the wax away.
9. StandardBikini shouldonly be where the hairprotrudesfromthe underwear.
Upgrade yourclienttoa G-String!
10. Take this time toeducate yourclientinthe otherserviceswe provide,specialsand
promotions.
11. Complete the treatmentbyapplyingbumperaserfollowedbyyourchosenmoisturiser.
12. Give yourclienta sample of the bumperaser
13. Speakwithyourclientandrecommendasuitable time frame fortheirnextappointment.

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8
G-String(xx) / Brazilian (xxx)
Preparation:
 DisposableWipes
 DisposableG-String
 Disposablecouch protector
 Micro Defence Foam Cleanser
 Bump eraser
 Moisturiser of your choice
 Gloves
 Bump Eraser Samples
Procedure:
1. Greet your clientatreception.
If your clientis new to the salon pleaseask them to fill outone of our general consultation forms
(Grey Form)
If they area returning client,make sure you have their CPC printed out and already placed on your
clip board,alongwith any consultation forms if need be.
2. Lead your clientto your allocated treatment room. Discuss,in the room, the clients consultation form,
the treatment they arebooked in for and the procedure.
3. Ask your clientto remove the appropriateclothingand placeall belongingsinto the box under the
couch or to usethe hangers behind the door.
4. Explain to the clientyou have placed disposableunderwear for them wear, should they choose to use
it, also disposablewipes to freshen up.
5. Leave the room for your clientto undress
6. Offer your clientthe towel should they feel a littlenervous or conscious.
7. Ask your clientto part both legs outwards (some clients may only prefer to partone leg at a time,
read their body languageand understand their comfort level)
8. Start by removing the hair on the inner thigh and work your way inwards.
9. It is incredibly vital thatat all times you are stretchingthoroughly and ensuringyou are aware and
careful of where you are placingyour hands!!
10. Some clients will prefer to leavea strip,pleasemake sure the thickness is consistentand straight.
11. When itcomes to tidyingthe underneath, ask your clientto raisetheir legs and bringthem up to their
chest.
12. If the clientholds more hair underneath you can ask them to roll on to their side,this will giveyou
better access to wax higher up the back.
13. Once you have finished waxing,apply the bump eraser across the top and finish with your
moisturiser.
14. Give your clienta sampleof the bump eraser
15. Pleasemake sureyou are usingcotton pads to apply any cleansers,creams etc.
16. Duringthe treatment you should havebeen discussingwith your clientour current specials/
promotions.
17. Schedule an appropriatetime for your clients next appointment.

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Half Leg, Three Quarter Legand Full Leg Wax
Preparation:
 Disposable couchprotector
 Gloves
 Micro Defence Cleanser
 Your choice of moisturiser
 Adamand Eve CitrusOil
 One hot towel
 Tweezers
Procedure:
forms(GreyForm)
If theyare a returningclient,make sure youhave theirCPCprintedoutandalready placed
4. Cleanse the areawithone pumpof the micro defence foamingcleaners.
5. Eitherusingthe roll on wax or the spatulastripwax,applyfrom justabove the knee
followingthe directionof the hairgrowth.
6. Whenwaxingthe thigharea,ensure agreat amountof stretchingisbeingdone toprevent
bruising.
7. Alwaysplace atowel overthe clientsothat theirmodestyiskept.
8. Holdthe towel soyourclientmayturn overontotheirfront.
9. Finishwaxingthe backof your client’slegs.
10. Tweeze where needed.
11. Applythe Adamand Eve citrusoil all overthe backof the client’slegs.
12. Bringin a hot towel andwipe overthe backof the legs,removinganystickyresidue.
13. Askyour clienttoturn overon totheirfront and repeatthe process.
14. Applyyourchoice of moisturisertoconclude the treatment.
18. Duringthe treatmentyoushouldhave beendiscussingwithyourclientourcurrentspecials/
promotions.
19. Schedule anappropriate time foryourclientsnextappointment.

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Facial Procedures
Consultation Mini Facial – A gentle nourishingand calmingtreatment.
SuitableFor:
 New clients/patients thatonly want a consultation
 Clients/patients thatare shortof time
 Extremely sensitiveskins
 1 week postpeel, microdermabrasion
Includes:
 New clients – 30 minutes for consultation and retail
 Current clients –15 minutes for consultation and retail
 30 minute treatment time
Procedure:
 Greet your clientatreception. If your clientis new to the salon pleaseask them to fill outone of our
general consultation forms.If they area returning client,make sureyou have their CPC printed out
and already placed on your clip board,otherwise have their consultation formready.
 Lead your clientto your allocated treatment room. Discuss,in the room, the clients consultation form,
 Ask your clientto remove the appropriateclothingand placeall belongingsinto the box under the
1. Double cleansewith hands,usingeither Purastat or Gentle Clean and remove with hot towels
2. Woods Lamp analysis
3. Peel Preparation (Wipeover the skin with gauze, once to test the barrier function of the skin) For an
oily skin and for extra exfoliation continueto rub into thickened areas
4. Exfoliatewith Fruit Enzyme Mask (Massagea 5 cent piece onto dry skin until itliquefies and balls,
then leave on for up to 10 minutes)
5. Perform hand and arm massagemassagewhilstthe Enzyme mask is on
6. (Optional) Add steam for extra exfoliation
7. Remove with hot towels
8. Apply Hydrating Mask (Massagea 5 cent piece onto the skin and leaveon for up to 10 minutes.
Perform head massagefor the duration of time the mask is on for
10. Apply Eyelift 3 to eyes and lips
11. Moisturiser of your choice(Phytostat or SMC)
12. Sun protection (Envirostat, Hydra Shield)
13. Retail (Show clientthe recommended products, how to use them and their benefits, recommend a
suitabletime frame for their next appointment

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11
Hyper Moist Facial – A deeply hydrating,antioxidantfacial treatment for all skin types in need of a little TLC.
An ideal skin condition treatment suitableas a peel substitute when a peel is not the best option or as a way of
introducinga firsttime client/patientto activeskin care.
SuitableFor:
 New client/patientin need of intense hydration
 Dehydrated or Sensitiveskins thatare not ready for peeling
Includes:
 New clients – 30 minutes for consultation and retail
 Current clients –15 minute consultation and retail
 60 minute treatment time
Procedure:
 Greet your clientatreception. If your clientis new to the salon pleaseask them to fill outone of our
general consultation forms.If they area returning client,make sureyou have their CPC printed out
and already placed on your clip board,otherwise have their consultation formready.
 Lead your clientto your allocated treatment room. Discuss,in the room, the clients consultation form,
 Ask your clientto remove the appropriateclothingand placeall belongingsinto the box under the
1. Double cleansewith gauze, usingeither Purastat or Gentle Clean and remove with hot towels
2. Woods lamp analysis
14. Peel Preparation (Wipeover the skin with gauze, once to test the barrier function of the skin) For an
oily skin and for extra exfoliation continueto rub into thickened areas
3. Exfoliatewith either Cellablation or Fruit Enzyme Mask
a. Cellablation – massagea 5 cent piece onto damp skin with wet fingers for 5 minutes.
Remove with hot towels.
b. Fruit Enzyme Mask – massagea 5 cent piece onto dry skin until liquefies and balls,leaveon
for up to 10 minutes
c. Perform a hand and massagewhilstthe enzyme mask is on
4. (Optional) Add steam for 5 minutes for extra exfoliation
5. Perform a hand and arm massage
7. Apply Customised Infusion Mask with the appropriateconcentrate/s –Pigment Punch, Jungle Brew,
Extreme C75, mixed in
8. Placecotton pads over the clients eyes and perform a head massagewhilstthe mask is on
10. Perform your signaturemassage.Firstapply Hydrating Mask and Customised Infusion Mask over the
top. Re wet fingers if you need more slip
11. Remove withhot towels
12. Applya thinlayer of Exfol L 15

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13. Followwith a layer of either Jungle Brew, Pigment Punch, Extreme B17 or Extreme C20 where
appropriate
14. Apply Eyelift 3 to eyes and lips
15. Moisturiser of your choice(Phytostat or SMC)
16. Sun protection (Envirostat or Hydra Shield)
17. Retail (Show clientthe recommended products, how to use them and their benefits, recommend a
suitabletime frame for their next appointment)

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Medi-Detox Facial – A deep cleansing,detoxifyingfacial treatment for impure, clogged and congested skin
types. An ideal deep cleansingtreatment that be administrated in between Jungle Brew Peels.
SuitableFor:
 Open and closedcomedones, papules and pustules
 Oilyandcongested
 New clients/patients inneedof decongesting but are not readyfor peeling
 Alternative treatment to peels to aid withextractions. MUST ALLOW AT LEAST 5 DAYS POST PEEL
Includes:
 New Clients – 30 minute consultation and retail
 Current clients – 15 minutes for consultationandretail
 60 minutes treatment time
Procedure:
 Greet your client at reception. If your client is newto the salonplease ask themto fill out one ofour general
consultation forms. Iftheyare a returningclient, make sure you have their CPCprintedout andalreadyplaced on
your clip board, otherwise have their consultation form ready.
 Lead your client to your allocatedtreatment room. Discuss, inthe room, the clients consultationform, the
treatment theyare bookedinfor andthe procedure.
 Ask your client to remove the appropriate clothingand place all belongings into the box under the couch or to
use the hangers behindthe door.
1. Double cleanse with gauze, usingeither Purastat or Gentle Clean and remove withhot towels
2. Woods lampanalysis
3. Peel Preparation (Wipe over the skinwithgauze, once to test the barrier functionof the skin)For anoilyskin and
for extra exfoliation continue to rub intothickenedareas
4. Exfoliate with either Cellablation or Fruit Enzyme Mask
a. Cellablation – massage a 5 cent piece ontodamp skin withwet fingers for 5 minutes. Remove withhot
towels.
b. Fruit Enzyme Mask – massage a 5 cent piece onto dryskinuntil liquefies andballs, leave onfor upto
10 minutes
c. Perform a handandmassage whilst the enzyme mask is on
5. (Optional)Add steam/Ozone for 5 minutesfor extra exfoliation
6. Perform a handandarmmassage
8. Keep the skinmoist with Neutralize to clogged areas
9. For 5-10 minutes applyware compress or steam to Neutralize, to loosencomedones
10. Perform Extractions or comodones (not pustules)
11. ApplyCustomisedInfusion Mask with the appropriate concentrate/s –Pigment Punch, Jungle Brew, Extreme
C75, mixed in
12. Place cotton pads over the clients eyes andperform a 10 minute headmassage whilst the maskis on
14. Applya thinlayer of Exfol L 15
15. ApplyEyelift 3 to eyes and lips
16. (Optional – For a dryacne) Moisturiser ofyour choice (Phytostat or SMC)
17. Sun protection(Envirostat or Hydra Shield)
18. Retail (Show client the recommended products, how to use them andtheir benefits, recommend a suitable time
frame for their next appointment)

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Microdermabrasion
Preparation:
 Newcrystalscontainershouldbe fileduptoa maximumof ¾ and properlysealed
 Usedcrystals containershouldbe emptyorupto ½ empty
 Thiscontainershouldbe whenitreachesthe half limitsothatthe filterisnotblockedbythe
usedcrystals
 Switchon machine
 PressF2
 Place yourfingeronthe handpiece andgentlyadjustthe vacuumpressuretoa maximum.
You shouldfeel asuctioninthe handpiece andthe displayshouldindicate level99.This
indicatesthe vacuumisworkingcorrectly.
Procedure:
 Greetyour clientatreception.If yourclientisnew tothe salonplease askthemto fill out
one of ourgeneral consultationforms.If theyare areturningclient,make sure youhave
theirCPCprintedoutand alreadyplacedonyourclipboard, otherwise have their
consultationformready.
 Lead yourclienttoyour allocatedtreatmentroom.Discuss,inthe room, the clients
 Askyour clienttoremove the appropriate clothingandplace all belongingsintothe box
1. Double cleanse the skinwitheither Gentle CleanorPurastat and remove withhottowels
2. WoodsLamp analysis
3. Peel Preparation(Wipe overthe skinwithgauze,once totest the barrierfunctionof the
skin) Foran oilyskinandfor extraexfoliationcontinue torubintothickenedareas
4. Activate the vacuumfunctionandperformlymphaticdrainage
5. Activate the crystalsandperformmicrodermabrasion.Itisimportanttoalwayskeepthe
motionandoverlapyourstrokes(there isnoneedtoapplypressure)
Adjustthe intensityto20 on the firsttreatment.
6. Deactivate the crystalsandusingthe suctiononly,vacuumupthe excesscrystals
7. Remove excesscrystalswithadryfibrellaorcleanse again
8. Before turningoff the machine,turnthe dial tomaximumandde-clogthe machine
9. PerformLED lighttherapyonskinfor 5 minutesoneachside of the face concentratingon
areas of concern
10. Turn off machine
11. Applychosenserumsandmoisturiser
12. ApplySPF
13. Retail (Showclientthe recommendedproducts,how touse themandtheir benefits,
recommendasuitable time frame fortheirnextappointment)

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Bare Skin Signature Facial
Preparation:
 Eye pads – 2 sets ofdampcottonwool pads with gentle clean on(use to cleanse the eyes and lips)
 In cabbie – 4 towels
Additional Preparation:
 Woods Lamp
 2/3 small dishes
 Spatulas
 Cotton pads
 Gauze
 Steamer
 Tissues
 Hand mirror
Procedure:
 Greet your client at reception. If your client is newto the salonplease ask themto fill out one ofour general
consultation forms. Iftheyare a returningclient, make sure you have their CPCprintedout andalreadyplaced on
your clip board, otherwise have their consultation form ready.
 Lead your client to your allocatedtreatment room. Discuss, inthe room, the clients consultationform, the
treatment theyare bookedinfor andthe procedure.
 Ask your client to remove the appropriate clothingand place all belongings into the box under the couch or to
use the hangers behindthe door.
1. Beginwith removing eye and lipmakeup(refer to the correct procedure)
2. Peel Preparation (Wipe over the skinwithgauze, once to test the barrier functionof the skin)For anoilyskin and
for extra exfoliation continue to rub intothickenedareas
3. Woods lampanalysis
4. Exfoliate with the Fruit Enzyme Mask – massage a 5 cent piece ontodryskin until liquefiesand balls,leave onfor
up to 10 minutes.
5. Place cotton pads over clients eyes andapplysteam
6. Perform a handandmassage whilst the Fruit Enzyme Mask and steam are performing
8. Beginwith face, neckanddécolletage massage (followcorrect massage procedure)
9. Leaving the oils on the skinapplyeither the Hydrating Mask or the CustomisedInfusion Mask, place cotton pads
over clients eyes andbegin scalpmassage
10. Remove maskwithhot towels
11. Applycorrect serums and moisturisers
12. Applyan SPFif suitable time of day
13. Retail (Show client the recommendedproducts, how to use them andtheir benefits, recommend a suitable time
frame for their next appointment)

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Standard ProceduresinALL facials (excludingPeels)
Eye and Lip cleanse
Preparation:
 2 setsof cotton padswithGentle CleanCleanser
 2 setsof cotton padswithjustwater
Procedure:
1. ApplycottonpadssoakedwithGentle CleanCleansertobotheyes
2. Place lengthof fingersoverpads(finger tipsoverzygomaticbone –base of fingersonbrow
bone) holdandapplyclockwise circlesx3,followedbyx3deepconstantpressuresoverthe
browsx1
3. Pinchalongthe browsonce
4. Tapotementmovementsacrossthe zygomaticbone andcontinue movement uptoforehead
x1
5. Place lengthof fingersoverpads – as before- workwithconstant contactusingdeepanti-
clockwise circles,leave padsinplace
6. Withthe secondpairof cotton pads,sweepoverlips,fromside tothe other
7. Remove productfromlipsusingcleandamppads – sweepfromtoplip,bottomlipuntil all
lipstickisremoved
8. Remove eye padsbyholding the foreheadwithone handandsweepthe firstpadinwards,
towardsthe nose,overthe browand downto the temple
9. Halve the pad and gentlyworkdownthe lashestoremove anymascara
10. Quarterthe padand sweepunderthe eyelashesfromoutercornertoinnercorner.Onthe
lastsweep,continue overthe brownandfinishatthe temples
11. Repeatto the othereye.

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Scalp Massage Routine
If the clientwouldlikeproductintheirhair,use minimal amountsof products.If the clientwould
prefernotto have a scalp massage offerthemahand andarm massage.
HeadCentralised!
1. Single double thumbs(pushingforward)point15of facial pressure points
2. Single splitthumbs(pushing forward)
3. Deepupwardstaticrotatires
4. Strokingwithflatpalms(heel tofingertips)
5. Clawing,facingthe client,one sidetothe other(allow the headtoroll to the side)
6. Hair tugging– inch thickhair- pull straightout withcontinuousalternativepullsrightto left
7. Strokingwithflatpalmhands(heel tofingertips)
8. Supporthead – takingfull weightof clientshead
9. Turn the head(supportingwithhand)
10. Deepfingerkneadingtrapeziusthenoccipital
11. Deepstaticrotariesto back and side of scalp
12. Coverear for5 seconds
13. Pressurestoouterearfrom lobestoupperear
14. Coverear for5 seconds
15. Outerear gentle tugs
16. Coverear fora further5 seconds
17. Effleurage entire outerear
18. Slide uptrapezius,supportthe head,centralisehead(holdfor3seconds) turnto the
opposite side
19. Repeatabove movementstoopposite side
20. Centralise the head –Keepingthe headinhands(takingthe weight) place fingertipsunder
the occipital ridge andkneadheaduntil itrestson the couch
21. Gentle strokingthroughtothe endof the hair
22. Collecthairintoa bunchand hold,place the otherhandon top of the clientshead,push
downon the crown andat the same time pull the hairback,holdfor 4 seconds.Releaseboth
handstogether
23. For clientswithshorthairor no hair,place bothhand to the side of the headand compress
withgentle circlesandfinis,releasingslowlyandgently

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Facial Massage Routine
The movesshould be deepslowandrepetitive
1. Applicationof oil inone movement –Full sweepfrom décolleté,neck,face backdownto
décolleté
2. Sweepfromone shouldertothe other – pushingdownoneachside
3. Effleurage arounddeltoidandbackof shoulders –up to the occipital
4. Neckstretchto side,alternate handsweepingundershoulderupneckwithdeepknuckles
intoshoulderseachtime –repeatto otherside
5. Knuckle bothshoulders,deltoidsandarounddécolleté
6. Sweepupneck
7. Pinchand slide acrosschin
8. Fingerkneadingandupwardcirclestochin
9. Effleurage deep,slowcirclestocheeks –slide upnose
10. Alternate fingerstoeacheye (V) usingthe middle fingerof eachhand,pull fromthe jaw line
up to the nasal labial foldareato the forehead,the otherfingershouldpull fromthe same
pointon the jawline outto contourthe zygomaticbone area,upto the temple.Flathand
sweepsoverforeheadtomaintaincontact
11. Repeatthe otherside
12. Figure of eighttoboth eyes(8) workingthe reinforcedfingers,slideoutacrossthe eyebrow
workingunderthe eye upto the bridge.Finishwithaliftingpressure andrepeattothe
opposite side
13. Slide downtothe shoulders
14. Continue withfacial pressure points

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File and PolishHands and Feet(15 Minutes)
Preparation:
Have your manicure/pedicure stationpreparedwiththe following:
 CleanTowels
 Emeryboard (nail file)
 Nail Buffer(White
 Cuticle oil
 Cuticle remover
 Nail polishremover
 Cottonpads
 Gloves
Procedure:
forms(GreyForm)
2. Consultwiththe clientasto whethertheywouldlike anylengthremovedfromtheirnails
and whatshape theywouldprefer(round,oval,square)
3. Remove anyoldnail polish
4. Trim nailstodesiredlength, fileandneatenthe edges
5. Once you have finishedshaping,confirmwithyourclienttheyare happywiththe shape and
length
6. Wipe overeachnail plate withan alcohol swabor nail polishremover,removingall tracesof
fibresandoil
7. Twista piece of tissue andwrap inbetweenthe toes(toseparate them)
8. There isno base coat requiredwithVinylux
9. Applytwocoats of the colour fromcuticle tofree edge
10. Applyone coat of the Vinylux topcoat
11. Applyone dropof cuticle oil to eachnail

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French polishApplication (additional 10 minutes)
1. There isno base coat requiredwithVinylux
2. Applywhite nail polishtothe free edge makingsure youkeepaneat definitionof the smile
line
3. Alwaysaskthe clientif theypreferawiderorthinnersmile line
4. Neatenanymistakes
5. Applya thinlayerof,one or twocoats of ‘FrenchPink’dependingondesiredlookfromthe
client
6. ApplyTopCoat
7. Applyone dropof cuticle to eachnail
Clientisrequiredtositfor10 minuteswhilethe polishdries.Informthe client,nailswill be ‘dent’
proof within15-20minutesbutwill requireatleastanhour overall dryingtime.Please advise notto
wearclosedtoe shoesforthat periodof time.
ShellacApplication(30 Minutes)
1. Prepare the nailsforthe applicationwithCND Cuticle Away.Applythisproductto the
cuticles,massage inandbeginremovinganyexcesscuticle
2. Apply Scrub Freshto a cotton pad andbegintemporarydehydrationof the nail plate
3. ApplyCNDShellacBase Coat (thinly) –Cure10 seconds
4. ApplyCNDShellacColourCoat (x2) – Cure 2 minutes (eachcoat of colour)
5. ApplyCNDShellacTopCoat – Cure 2 minutes
6. Remove the stickylayerwithcottonpadsoakedin(99%) Isopropyl Alcohol
ShellacRemoval
1. Saturate cotton padwithCND ShellacNourishingRemover.Place fingerinfoil andwrap
tightly
2. Ensure all the edgesare foldedneatlyandtightly
3. Wait 8-10 minutes
4. Gentlyopenwrapand slide off finger
5. Usingan orange stick, gentlybegintoremove shellac
6. Apply SolarOil to keepnailshydrated

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Essential Manicure Protocol (30 minutes)
Preparation
Have your manicure stationpreparedwiththe following:
 Cleantowels
 Manicure Bowl
 Perse OrganicBodyWash (2 pumpsinmanicure bowl)
 Cuticle toolse.g.Cuticle nippers,cuticle pusher,nail clippersect,laidoutona piece of tissue
 Nail buffer(Pink)
 Cuticle remover
 Cuticle oil
 X2 towelsinhotcabbie
 Cottonpads
 Perse OrganicBodyPolish
 Perse OrganicBodyLotion
Procedure:
forms(GreyForm)
If theyare a returningclient,make sure youhave theirCPC printedoutandalreadyplaced
2. Take your clienttothe polishstand,letthemchoose acolour.Explainthe difference
betweenVinylux andShellac
3. Once the colour hasbeenchosen,take themtothe manicure stationwhere theycanbe
seatedcomfortably
4. Offeryourclientsomethingtodrink(tea,coffee,water) ora pillow perhaps
5. Have your clientplace theirhandsonthe towel.Take a goodlookat theirnails,askwhat
shape theyprefer,howmuchlengththeywouldlike takenoff,getthemtovoice any
concerns
6. Start withremovinganynail polishwithnon-acetone polishremover
7. Beginshapingthe nailsof one hand,buff,clipnails(if needbe)
8. ApplyCNDcuticle removerandplace clientshandinmanicure bowl
9. Repeatthe above procedure toopposite hand
10. It is importantto check with the client they arehappy with the shape,length ect
11. Withone hand, start to pushcuticlesback. Checkwith yourclient you are notapplying too
much pressureor being too rough

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12. Withthe cuticle nippers,remove anyexcesscuticle. Beasgently aspossiblewith this
process,thereshould be no ‘tugging’of thecuticles
13. Repeatprocedures11 and12 to the opposite hand
14. Double checkyouand the clientare happywiththe shape of the nailsand cuticles
15. Run yourcuticle knife ororange stick,underthe rimof the free edge toremove any‘fringes’
(overhangfrom filing)
16. Whilstyouare workingonthe clientsnails,this wouldbe agood opportunitytomake them
aware of any promotions/specialsornew serviceswe have inthe salon
17. Beginexfoliatingeachhandindividuallyandjustabove the wrist usingPerse OrganicBody
Polish
18. Bringtwo hot towelsfromthe cabbyandwrap each handina hot towel (testthe
temperature firstwiththe client)
19. Whilstthe handsare inthe hot towelsthisisyourchance to remove the manicure bowl and
make sure you have a cleanand tidyworkspace to finishoff with
20. Remove the hottowelsfromeach hand,removinganytrace of exfoliator
21. Applythe massage lotiontoeachhandand effleurageupthe arm twice
22. Withnail polishremover,wipeovereachnail plate toremove anyresidue
23. Beginwithpaintingthe clientsnails –if youare applyingshellacfollowthe correctprocedure
for gel application
24. Finishwiththe Vinylux topcoat
25. Applycuticle oil tofinish
26. Advise yourclienttowait10-15 minuteswhilstthe polishdries
27. Discusswithyourclientaboutreschedulingtheirnextappointmentanda suitable time
frame to do so

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Spa Manicure (60 minutes)
Preparation:
 Cuticle equipmente.g.cuticle pusher,cuticle nippers,nail clippers
 Orange stick
 Cuticle Remover
 Manicure Bowl
 Perse OrganicBodyWash
 Two paraffinwax bags
 Nail buffer(Pink)
 Cuticle oil
 X2 towelsforthe manicure chair
 X2 towelsinthe heatedcabbie
MAKE SURE THE PARAFFIN IS HEATED AND READY TO USE
Procedure:
forms(GreyForm)
on yourclipboard, alongwithanyconsultation formsif needbe.
3. Once the colour hasbeenchosen,take themtothe manicure stationwhere theycanbe
seatedcomfortably
4. Offeryourclient somethingtodrink(tea,coffee,water) ora pillow perhaps
5. Have your clientplace theirhandsonthe towel.Take a goodlookat theirnails,askwhat
shape theyprefer,howmuchlengththeywouldlike takenoff,getthemtovoice any
concerns
7. Beginshapingthe nailsof one hand,buff,clipnails(if needbe)
8. ApplyCNDcuticle removerandplace clientshandinmanicure bowl
9. Repeatthe above procedure toopposite hand
11. Withone hand, start to pushcuticlesback. Checkwith yourclient you are notapplying too

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13. Repeatprocedures11 and12 to the opposite hand
14. Double checkyouand the clientare happywiththe shape of the nailsandcuticles
16. Whilstyouare workingonthe clientsnails,thiswouldbe agood opportunitytomake them
17. Beginexfoliatingeachhandindividuallyandjustabove the wrist usingPerse OrganicBody
Polish
18. Bringtwo hot towelsfromthe cabbyandwrap each handina hot towel (testthe
19. Whilstthe handsare inthe hot towelsthisisyourchance to remove the manicure bowl and
20. Remove the hottowelsfromeachhand,removinganytrace of exfoliator
21. Beginmassagingthe handand arm withthe bodybutter,5 minuteseachhand
22. Have your paraffinbagsready,fill eachbagwithtwoheapedspoonful’sof paraffin
23. Gentlyease yourclientshandsintothe paraffinbag(individual bagsforeachhand)
24. Warn yourclient the first touch can be quite warm!!
25. Askyour clienttoplace theirhandstogetherandwitha cleantowel wrapthe handsto
containthe heat
26. Your clientwill have theirhandsinparaffinfor10 minntes(if you arerunning latethen
shorten thetime their handsstay in the paraffin for)
27. Remove the paraffin bags,ensure there are notraces of paraffinleft.(Paraffinshouldglide
off if leftto try thoroughly)
for gel application
33. Discusswithyourclientaboutreschedulingtheirnext appointmentanda suitable time
frame to do so.

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Essential Pedicure (45 minutes)
Preparation:
 Orange stick
 Cuticle Remover
 Newlinerforpedicure bowl
 Nail buffer(White)
 Cuticle oil
 Perse OrganicFootScrub & Soak
 X2 towelsforthe pedicure chair
 Gloves
Procedure:
forms(GreyForm)
3. Prepare the pedicure bowl withthe PerseOrganicBodyWashand Perse FootScruband
Soak
4. Once the colour hasbeenchosen,take yourclienttothe pedicure stationwhere theycanbe
seatedcomfortably
6. Have your clientplace theirfeetonthe towel.Take agoodlookat theirnails,askwhatshape
theyprefer,how muchlengththeywouldliketakenoff,getthemtovoice anyconcerns
8. Beginshapingthe nailsof one foot,buff,clipnails(if needbe)
9. ApplyCNDcuticle removerandplace clientsfoot inpedicurebowl
10. Repeatthe above procedure toopposite foot
12. Withone foot,start to pushcuticlesback. Check with yourclient you are notapplying too

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14. Repeatprocedures11 and12 to the opposite foot
15. Double checkyouand the clientare happywiththe shape of the nailsandcuticles
18. Beginexfoliatingeachfootindividuallyandjustabove the ankle withPerse OrganicBody
Polish
19. Bringtwo hot towelsfromthe cabbyandwrap each footina hottowel (testthe
20. Whilstthe feetare inthe hot towelsthisisyourchance to remove the pedicure bowl and
21. Remove the hottowelsfromeachfoot,removinganytrace of exfoliator
22. Applythe massage lotiontoeachfootand effleurageupthe legtwice
for gel application
frame to do so

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27
Spa Pedicure (75 minutes)
Preparation:
 NewLinerforpedicure Bowl
 Orange stick
 Cuticle Remover
 Two paraffinwax bags
 Nail buffer(White)
 FootRasp
 Cuticle oil
 Perse OrganicFootScrub & Soak
 X2 towelsforthe pedicure chair
MAKE SURE THE PARAFFIN IS HEATED AND READY TO USE
Procedure:
forms(GreyForm)
3. Prepare the pedicure bowl withthe PerseOrganicBodyWashand Perse FootScruband
Soak
4. Once the colour hasbeenchosen,take yourclienttothe pedicure stationwhere theycanbe
seatedcomfortably
6. Have your clientplace theirfeetonthe towel.Take agoodlookat theirnails,askwhatshape
theyprefer,howmuchlengththeywouldliketakenoff,getthemtovoice anyconcerns
8. Beginshapingthe nailsof one foot,buff,clipnails(if needbe)
9. ApplyCNDcuticle removerandplace clients footinmanicure bowl
10. Repeatthe above procedure toopposite foot
12. Withone foot,start to pushcuticlesback. Check with yourclient you are notapplying too

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14. Repeatprocedures11 and12 to the opposite foot
15. Double checkyouand the clientare happywith the shape of the nailsandcuticles
18. Beginexfoliatingeach footindividuallyandjustabove the ankle withPerse OrganicBody
Polish
19. Bringtwo hot towelsfromthe cabbyandwrap each footina hottowel (testthe
20. Whilstthe feetare inthe hot towelsthisisyourchance to remove the pedicure bowl and
21. Remove the hottowelsfromeach foot,removinganytrace of exfoliator
22. Beginmassagingthe footandlegwiththe bodybutter,5 minuteseach foot
23. Have your paraffinbagsready,fill eachbagwithtwoheapedspoonful’sof paraffin
24. Gentlyease yourclients footintothe paraffinbag(individual bagsforeach foot)
25. Warn yourclient the first touch can be quite warm!!
26. Askyour clienttoplace theirfeettogetherandwithacleantowel wrapthe handsto contain
the heat
27. Your clientwill have theirfeet inparaffinfor10 minutes (if you arerunning latethen shorten
the time their feet stay in the paraffin for)
28. Remove the paraffinbags,ensure there are notracesof paraffinleft.(Paraffinshouldglide
off if leftto try thoroughly)
30. Beginwithpaintingthe clientsnails–if youare applyingshellacfollowthe correctprocedure
for gel application
frame to do so.

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CND ShellacApplication
Nail Preparation - Aswithanynail coating,it isveryimportantto properlyprepare the nail before
application.Formostclientsthismeans,removingcuticlesandcleaningde-greasingthe surface of
the nail thoroughly.Forthe majorityof the clientele,shellacbondstothe natural nail perfectly
withoutasmuch preparationneeded,whichhelpstoprotectthe integrityof the natural nail.
CND ShellacBase Coat Application:
NOTE: for all shellacpolishesbase &top:
 Be certainto shake the bottle inordertoblendthe colour
 Removingthe applicatorbrushfrombottlesnecktodrainoutexcessproduct
1. Beginwithcleaningoverthe nail plate using‘Scrub Fresh’ensuringall tracesof fire andoils
are removedinpreparationforthe ShellacUV polishapplication
2. Applya thinlayerof ShellacBase Coat,fromcuticle downtofree edge,ensuringtopull
downthe sidesof nail to make sure an evenandneatapplicationisappliedtoall 5nails.
Making sure youseal at the free edge.
3. Place all five fingersintothe ShellacUV lampandcure for 10 seconds.Pleaseexplaintothe
clienttogentlyease theirhandintothe machine,until theycanfeel the ridgesatthe back of
the machine.
4. Repeatabove stepstothe opposite hand
CND ShellacColour Coat Application:
NOTE: thisprocessis performedtwice oneachhand.
1. Applya thinlayerof yourclientschosenShellaccolour,fromcuticle downtofree edge,
ensuringtopull downthe sidesof the nail tomake sure an evenandneatapplicationis
appliedtoall five nailsandfinishingoff withsealingatthe free edge
5. Carefullyplace all fivenailsintothe ShellacUV lampfor120 seconds.Pleaseexplaintothe
clienttogentlyease theirhandintothe machine,until theycanfeel the ridgesatthe back of
the machine.
2. Repeatabove toopposite hand.Rememberingtoapplytwocoats of the colour toeach
hand.
CND ShellacTop Coat Application

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