Be the first to like this
I have lately completed a seven month interim role at Sheffield City Council overseeing the advocacy and day to day management of the council's transition to 'digital by default' customer service delivery. Creating a new website information architecture based on evidence of customer demand and usage of council services, introducing new governance arrangements and the launch of a customer access channel via Twitter, and acting as mentor to existing web manager. This presentation summarised for the council's executive management team the outputs at the end of my engagement.
Clipping is a handy way to collect important slides you want to go back to later.