VMware Zimbra vs. Novell Groupwise

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VMware Zimbra vs. Novell Groupwise

VMware Zimbra vs. Novell Groupwise

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  • 1. Zimbra 7 vs. Novell GroupWise 8 March, 2011Confidential © 2009 VMware Inc. All rights reserved
  • 2. Agenda §  Introduction ~ 20 minutes •  Market Trends •  Brief Overview on Zimbra and Demo §  Competitive Overview ~ 30 minutes2 Confidential
  • 3. Agenda §  Introduction •  Market Trends •  Brief Overview on Zimbra and Demo §  Competitive Overview3 Confidential
  • 4. IT Collaboration Strategy Trends Email client predominance Web application predominance •  Windows-centric •  Anywhere access, cross-platform •  Local file store •  Personal & public clouds •  Steady state experience •  Rapid innovation, integrated UI End Users Email Client Web 2.0 Proprietary collaboration platforms Open collaboration platforms •  Dedicated IT administration team •  Part time administration •  Higher hardware, license TCO •  Utility computing, lower overall TCO •  Limited integration capability •  Web services, highly integrated Zimbra ITAdministration Proprietary services Open services 4 Confidential
  • 5. Summary of Key Application Trends How do you meet the conflicting Application Management requirements? §  Simplified management – self service §  Auto update §  Fast deployment §  Security and complianceEnd-user Requirements for §  Security policy control Applications §  Device wipe§  Any device §  Service level§  Any application§  Anywhere, anytime IT Admin access Datacenter Flexibility§  Access to rich content§  Interoperability with cross §  Cost efficient, TCO Comparison application technologies §  Deployment flexibility – on premise, hosted and hybrid §  Storage and HA interoperability with cross application technologies5 Confidential
  • 6. Scoring Your Applications Score Notes End User Location/Device independent access Open applications Application Functionality Administrator Deployment Operations Lifecycle management Data Center Application portability High availability Backup Policy Scalability (storage etc.)6 Confidential
  • 7. Agenda §  Introduction •  Market Trends •  Brief Overview on Zimbra §  Competitive Overview7 Confidential
  • 8. Zimbra within VMware VMware Solutions for IT as a Service: Secure, Manageable, Open VMware Enabled Independent Secure Private Cloud Public Clouds Public Clouds End-User Computing View Thin App SaaS Other SaaS VMware Zimbra Applications Providers Application Access Google App Cloud Application Platform vmForce Engine Spring vFabric vFabric Hyperic Other cloud Oher PaaS infrastructure Partners providers Application Portability Cloud Infrastructure and Management vCloud Datacenter VMware Goals vCenter vShield vCloud Director vCloud Express •  Broad ecosystem Application Mobility VMware vSphere: Foundation for Cloud Computing •  Open platform8 Confidential
  • 9. Rapid Commercial Growth and Momentum§  Fastest growth trajectory: 5.5 years to 60 million users§  Currently #3 provider behind only Microsoft and IBM Millions of Paid Users by Quarter 60 55 50 45 40 35 30 25 20 15 10 5 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 06 06 06 06 07 07 07 07 08 08 08 08 09 09 09 09 10 10 10 109 Confidential
  • 10. Zimbra Customers in 110 CountriesLarge Business Realty Services Command and Simulation Solutions SMB & SME Government Chile Education Simon Fraser Service Australia South Providers Africa10 Confidential
  • 11. Product Overview Zimbra Web Client iPhone BlackBerry Zimbra BES, Browser Server Zimbra Desktop Tablets Android Windows SOAP ActiveSync, Mobile Browser MS Outlook Apple Desktop Standards Clients Exchange Active Server Directory MAPI POP, IMAP, CardDAV, CalDAV LDAP, WebDAV11 Confidential
  • 12. Brief Demo Brief Demonstration12 Confidential
  • 13. Zimbra Advantage: Bringing SaaS to the Private & Public Cloud TM Enhances user productivity by streamlining theProductivity interaction between people, applications & data Customer Momentum § Over 150,000 Organizations § 60M Commercial Mailboxes Provides an open and extensible collaboration § 110 Countries Openness platform that promotes universal access to applications & data Open Source Community § 1M+ Server Downloads § 3M+ Client Downloads Simplifies platform management, reducesManageability administration costs and embraces portability § 39K+ community members across Private & Provider Clouds13 Confidential
  • 14. Agenda §  Introduction •  Market Trends •  Brief Overview on Zimbra §  Competitive Overview14 Confidential
  • 15. Scoring Your Applications Score Notes End User Location/Device independent access Open applications Application Functionality Administrator Deployment Operations Lifecycle management Data Center Application portability High availability Backup Policy Scalability (storage etc.)15 Confidential
  • 16. END-USER16 Confidential
  • 17. Scoring Your Applications – End-UserEnd User Location/Device independent §  Lacks consistent experience between web/online and client access online/offline. Very limited web experience §  E.g. Cannot sort columns in Web Access §  Windows client has more functionality compared to Linux/Mac client or the Web Access client §  e.g. RSS feeds and multi-user calendar is not supported on Mac/Linux §  Mobile access using Novell Data Synchronizer Mobility Pack, includes: iPhone, Windows or Android based mobile devices. Also offers native access to the Blackberry Enterprise Server §  GMS does not support ActiveSync so need to upgrade to new mobility pack (need to be current on maintenance) Open applications Application Functionality17 Confidential
  • 18. Scoring Your Applications – End-UserEnd User Location/Device independent §  Lacks consistent experience between web/online and client access online/offline. Very limited web experience §  E.g. Cannot sort columns in Web Access §  Windows client has more functionality compared to Linux/Mac client or the Web Access §  e.g. RSS feeds and multi-user calendar is not supported on Mac/Linux §  Mobile access using Novell Data Synchronizer Mobility Pack, includes: iPhone, Windows or Android based mobile devices. Also offers native access to the Blackberry Enterprise Server §  GMS does not support ActiveSync so need to upgrade to new mobility pack (need to be current on maintenance) Open applications §  Osterman Research ran a survey last year and over 50% responded that the reason to migrate to another solution was due to Novell not being able to integrate with critical applications §  Lack of comprehensive web service APIs (e.g. admin), limited plug-ins and some only available for GroupWise windows client §  Does not support domain-specific branding and themes Application Functionality18 Confidential
  • 19. Zimbra and Novell at a GlanceEmail ✔ ✔Calendar ✔ ✔Address Book & Contacts ✔ ✔Tasks ✔ ✔Documents & File Share DMS but recommends Novell Vibe ✔Indexing and Search ✔ ✔Re-branding ✗ ✔Third-party Integration Limited ✔Storage Need Novell File Management Suite ✔Web-Client, Desktop/Offline Client ✔ ✔Mobile Access ✔ ✔19 Confidential
  • 20. Novell GroupWise Application Functionality Email §  Does not support §  Web Access, cannot §  Conversation View (but has §  Sort columns discussion thread) §  Create recurring appointments Calendar §  Cannot §  Aggregated view of multiple user §  Add calendar appointments calendars is limited e.g. only directly from email supports Day View §  Auto-select available times Address Book & Contacts §  Web Access and Mac Client only supports one signature §  Can only share contacts with other users in a domain Tasks §  Limited alerts for tasks (only when late) Indexing and Search §  CPU intensive and may need a dedicated server Documents & File Share §  Does not have the option to publish content outside of domain Re-branding §  Cannot fully rebrand the clients or create themes Third-party Integration §  Limited web mash-ups and on-demand interaction with external content Web-Client, Desktop/Offline Client §  Lack of feature parity between the web and desktop clients. Limited WebAccess and Linux/Mac client §  Next Novell GroupWise release is focusing on the Windows & Web Client Mobile Access §  No support for ActiveSync in GMS need to upgrade to new mobility pack20 Confidential
  • 21. Discussion thread for ONE email versus Conversation view21 Confidential
  • 22. Scoring Your Applications – End-User TMEnd User Location/Device independent §  Web and client or offline experience is exactly the same when access moving between the ZWC and the ZD §  Zimlets are available in both the ZWC and ZD §  Zimbra Desktop is available on Windows, Mac and Linux Desktops and has 100% feature parity §  Rich Ajax and HTML web-client is supported on multiple browsers and platforms; IE, Safari, Firefox, Chrome with Windows, Mac or Linux §  Mobile access includes smart phones: iPhone, Windows or Android based mobile devices and native access to the Blackberry Enterprise Server Open applications Application Functionality22 Confidential
  • 23. Same User Experience for Both Zimbra Clients Zimbra Web ClientZimbra Desktop orOffline Client23 Confidential
  • 24. Scoring Your Applications – End-UserEnd User Location/Device independent §  Web and client or offline experience is exactly the same when access moving between the ZWC and the ZD §  Zimlets are available in both the ZWC and ZD §  Zimbra Desktop is available on Windows, Mac and Linux Desktops and has 100% feature parity §  Rich Ajax and HTML web-client is supported on multiple browsers & platforms; IE, Safari, Firefox, Chrome with Windows, Mac, Linux §  Mobile access includes smart phones: iPhone, Windows or Android based mobile devices and native access to the Blackberry Enterprise Server Open applications §  Open source code including sample Zimlets §  Supports open standard protocols such as SOAP, REST, CalDAV, CardDAV, ICS feeds and oAuth §  API for ZWC and ZD for Zimlet development §  Gallery of Zimlets - users can download and upload, read or provide feedback on free Zimlets at http://gallery.zimbra.com §  Can be easily completely rebranded Application Functionality24 Confidential
  • 25. Scoring Your Applications – End-UserEnd User Location/Device independent §  Web and client or offline experience is exactly the same when access moving between the ZWC and the ZD §  Zimlets are available in both the ZWC and ZD §  Zimbra Desktop is available on Windows, Mac and Linux Desktops and has 100% feature parity §  Rich Ajax and HTML web-client is supported on multiple browsers & platforms; IE, Safari, Firefox, Chrome with Windows, Mac, Linux §  Mobile access includes smart phones: iPhone, Windows or Android based mobile devices and native access to the Blackberry Enterprise Server Open applications §  Open source code including sample Zimlets §  Supports open standard protocols such as SOAP, REST, CalDAV, CardDAV, ICS feeds and oAuth §  API for ZWC and ZD for Zimlet development §  Gallery of Zimlets - users can download and upload, read or provide feedback on free Zimlets at http://gallery.zimbra.com §  Can be easily completely rebranded Application Functionality §  Rich functionality in web and desktop client e.g. Zimbra Desktop “Slick, powerful, and much more extensible than MS Outlook ever dreamed of being.” - Matt Asay, CNET §  Index/search of messages & several hundred different attachment types §  Can preview and add calendar appointments from an email §  Many Zimlets to enhance functionality25 Confidential
  • 26. Scoring Your Applications - Summary TMEnd User Location/Device independent access Open Applications Application Functionality Depends on clientAdministrator Deployment Operations Lifecycle managementData Center Application portability High availability Backup Policy Scalability (storage etc.) = None = Medium = High26 Confidential
  • 27. ADMINISTRATOR27 Confidential
  • 28. Scoring Your Applications – Administrator Administrator Deployment §  Hosted or On-Premise §  Traditional install or virtualized §  Dedicated but no true multi-tenant solution Operations Lifecycle management28 Confidential
  • 29. Scoring Your Applications – Administrator Administrator Deployment §  Hosted or On-Premise §  Traditional install or virtualized §  Dedicated but no true multi-tenant solution Operations §  Limited web admin GUI, need to use admin client (not supported on Mac) §  Limited SOAP API (GroupWise object API uses COM so limited to Windows) §  For support, need to be familiar with the functionality differences across the GroupWise clients and the web access Lifecycle management29 Confidential
  • 30. Scoring Your Applications – Administrator Administrator Deployment §  Hosted or On-Premise §  Traditional install or virtualized §  Dedicated but no true multi-tenant solution Operations §  Limited web admin GUI, need to use admin client (not supported on Mac) §  Limited SOAP API (GroupWise object API uses COM so limited to Windows) §  For support, need to be familiar with the functionality differences across the GroupWise clients and the web access Lifecycle management §  Upgrades are time consuming – O/S and Application are separate upgrades30 Confidential
  • 31. Zimbra Deployment Options Cloud Options VMware vCloud Service Provider Partners Portability On Premise Options Application Availability Backup Continuity vServices vSphere Infrastructure Hardware Virtual Appliance31 Confidential
  • 32. Scoring Your Applications – Administrator TM Administrator Deployment §  Hosted through a partner or On-Premise §  Traditional, Virtualized or a Virtual Appliance §  Dedicated or Multi-Tenant §  Same software for 25 users or 25 million users §  Zimbra Appliance ‘Install to Inbox’ <10 minutes Operations Lifecycle management 2 Nustats32 Confidential
  • 33. Scoring Your Applications – Administrator TM Administrator Deployment §  Hosted through a partner or On-Premise §  Traditional, Virtualized or a Virtual Appliance §  Dedicated or Multi-Tenant §  Same software for 25 users or 25 million users §  Zimbra Appliance ‘Install to Inbox’ <10 minutes Operations §  Administration through the web – anywhere/ anytime, or with SOAP API or command line §  Virtual Appliance has been designed to have a simplified task-based UI §  Uptime is measured in YEARS not weeks “Happy Zimbra admin for almost 3 years now – 767 days uptime on my server!” 2 Lifecycle management 2 Nustats33 Confidential
  • 34. Scoring Your Applications – Administrator TM Administrator Deployment §  Hosted through a partner or On-Premise §  Traditional, Virtualized or a Virtual Appliance §  Dedicated or Multi-Tenant §  Same software for 25 users or 25 million users §  Zimbra Appliance ‘Install to Inbox’ <10 minutes Operations §  Administration through the web – anywhere/ anytime, or with SOAP API or command line §  Virtual Appliance has been designed to have a simplified task-based UI §  Uptime is measured in YEARS not weeks “Happy Zimbra admin for almost 3 years now – 767 days uptime on my server!” 2 Lifecycle management §  Zimbra Appliance has automated and configurable notification and installation of new software and security updates for the application and operating system 2 Nustats34 Confidential
  • 35. Scoring Your Applications - Summary TMEnd User Location/Device independent access Open Applications Application Functionality Depends on clientAdministrator Deployment Operations Lifecycle managementData Center Application portability High availability Backup Policy Scalability (storage etc.) = None = Medium = High35 Confidential
  • 36. DATA CENTER36 Confidential
  • 37. Scoring Your Applications – Data Center Data Center Application portability §  Application is not portable, cannot easily migrate between on-premise and hosted solution or between hosted solutions High availability Backup Policy Scalability (storage etc.) 3 Gartner37 Confidential
  • 38. Scoring Your Applications – Data Center Data Center Application portability §  Application is not portable, cannot easily migrate between on-premise and hosted solution or between hosted solutions High availability §  Use High Availability feature in GW Monitor (just restarts agents on a Linux server) §  Leverage Xen or VMware Backup Policy Scalability (storage etc.) 3 Gartner38 Confidential
  • 39. Scoring Your Applications – Data Center Data Center Application portability §  Application is not portable, cannot easily migrate between on-premise and hosted solution or between hosted solutions High availability §  Use High Availability feature in GW Monitor (just restarts agents on a Linux server) §  Leverage Xen or VMware Backup Policy §  Backup tools are included and often enterprise customers use third party solutions Scalability (storage etc.) 3 Gartner39 Confidential
  • 40. Scoring Your Applications – Data Center Data Center Application portability §  Application is not portable, cannot easily migrate between on-premise and hosted solution or between hosted solutions High availability §  Use High Availability feature in GW Monitor (just restarts agents on a Linux server) §  Leverage Xen or VMware Backup Policy §  Backup tools are included and often enterprise customers use third party solutions Scalability (storage etc.) §  To scale storage in a cost effective manner will require additional purchase of Novell File Management Suite §  GroupWise customer base is slowly being eroded 3 and is mostly being used by departmental organizations and small to mid-size companies 3 Gartner40 Confidential
  • 41. Scoring Your Applications – Data Center TM Data Center Application portability §  Zimbra Appliance is portable and organizations can choose the best deployment model to fit their business and have the flexibility to change – move from on-premise to hosted or between hosted providers High availability Backup Policy Scalability (storage etc.)41 Confidential
  • 42. Scoring Your Applications – Data Center TM Data Center Application portability §  Zimbra Appliance is portable and organizations can choose the best deployment model to fit their business and have the flexibility to change – move from on-premise to hosted or between hosted providers High availability §  Zimbra is optimized for VMware vSphere and is proven to be a complete, scalable and effective high availability (HA) & disaster recovery (DR) solution §  Integration with heartbeat monitoring §  Zimbra Collaboration Appliance (ZCA) is packaged with Hyperic agents for monitoring Backup Policy Scalability (storage etc.)42 Confidential
  • 43. Scoring Your Applications – Data Center TM Data Center Application portability §  Zimbra Appliance is portable and organizations can choose the best deployment model to fit their business and have the flexibility to change – move from on-premise to hosted or between hosted providers High availability §  Zimbra is optimized for VMware vSphere and is proven to be a complete, scalable and effective high availability (HA) & disaster recovery (DR) solution §  Integration with heartbeat monitoring §  Zimbra Collaboration Appliance (ZCA) is packaged with Hyperic agents for monitoring Backup Policy §  Backup is included and often enterprise customers use third party solutions Scalability (storage etc.)43 Confidential
  • 44. Scoring Your Applications – Data Center TM Data Center Application portability §  Zimbra Appliance is portable and organizations can choose the best deployment model to fit their business and have the flexibility to change – move from on-premise to hosted or between hosted providers High availability §  Zimbra is optimized for VMware vSphere and is proven to be a complete, scalable and effective high availability (HA) & disaster recovery (DR) solution §  Integration with heartbeat monitoring §  Zimbra Collaboration Appliance (ZCA) is packaged with Hyperic agents for monitoring Backup Policy §  Backup is included and often enterprise customers use third party solutions Scalability (storage etc.) §  Zimbra is scalable to millions of users (large service provider customers) §  Hierarchical storage management to optimize storage and lower storage costs44 Confidential
  • 45. Scoring Your Applications - Summary TMEnd User Location/Device independent access Open Applications Application Functionality Depends on clientAdministrator Deployment Operations Lifecycle managementData Center Application portability High availability Backup Policy Scalability (storage etc.) = None = Medium = High45 Confidential
  • 46. Example of Novell GroupWise vs. Zimbra Costs Novell GroupWise on Linux & ZCS Professional on Linux 100 users Priority Maintenance & Premium SnSApplication License Cost (perpetual) $14,300.00 $6,300.00Application Software & Maintenance Cost (3yrs) $10,800.00 $3,212.00Server O/S $0.00 $0.00Server O/S Subscription for Support & Maintenance (3yrs) $0.00* $3,897.00Client License $0.00 $0.00Total 3-year TCO $25,100.00 $13,409.00Total 3-year TCO/user $251.00 $134.09Total Annual Cost/user $83.67 $44.70Total Monthly Cost/user $6.97 $3.72Zimbra Savings over Novell GroupWise over 3 years 47% with ZCS Professional and Premium SnS**Zimbra Savings over Novell GroupWise over 3 years 57% with ZCS Standard and Premium SnS** * GroupWise comes with SLES entitlement and if Zimbra is used with vSphere it can also come with SLES entitlement. **ZCS Standard is also available and for 100 users would be $4500.00 instead of $6300.00 for ZCS Professional. Currently only difference between ZCS Professional and ZCS Standard is that ZCS Professional supports the Outlook Client46 Confidential
  • 47. Zimbra Migration Tools and TrainingZimbra Novell Migration ToolPlease contact Zimbra for the Novell GroupWise migration tool:sales@zimbra.comZimbra TrainingFor more info:http://zimbra.com/support/training.html47 Confidential
  • 48. Agenda §  Introduction •  Market Trends •  Brief Overview on Zimbra §  Competitive Overview48 Confidential