Introducing Group and Team Principles and Practices

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  • 1. By Steven Beebe and John Masterson Presentations Prepared By: Renee Brokaw University of North Carolina, CharlotteThis multimedia product and its contents are protected under copyright law. The following are prohibited by law:•Any public performance or display, including transmission of any image over a network;•Preparation of any derivative work, including the extraction, in whole or in part, of any images;•Any rental, lease, or lending of the program. Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 2. Part 1 Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 3. Chapter 1 Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 4.  Making sense Sharing sense Creating meaning Verbal and nonverbal messages Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 5.  Is transactional  We send and receive messages simultaneously  As you talk to someone: ▪ You respond to verbal and nonverbal messages Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 6.  Source Receiver Channel Mediated settings  Phone  Fiber-optic cable  Wireless signal  The Internet Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 7.  Is essential for effective group outcomes  Does the communication affect group accomplishments? Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 8. A small group of people meeting with acommon purpose, feeling a sense ofbelonging and exerting influence on oneanother. Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 9.  Minimum of three people Two people is a dyad Maximum is 12-20 people Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 10.  Meets with a purpose Feels a sense of belonging Exerts influence Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 11.  Team is a coordinated group of individuals organized to work together to achieve a specific, common goal. Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 12.  Develop clear, well-defined goals Establish clearly defined roles Create clearly defined rules Coordinate a collaborative work ethic Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 13.  Clear, elevating goal Results driven structure Competent team members Unified commitment Collaborative climate Standards of excellence External support and recognition Principled leadership Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 14.  Don’t trust other team members Fear conflict Don’t commit to the team Avoid accountability Don’t focus on achieving results Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 15.  Experience Problem-solving ability Openness Supportiveness Action oriented Positive personal style Positive overall team perceptions Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 16.  Offer more resources Stimulate creativity Support learning and comprehension Foster commitment and satisfaction with decisions Enhance feedback and self-understanding Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 17.  Pressure to conform  Groupthink Dominant group members Reliance on others Involves more time Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 18.  When there are time constraints When an expert already has the answer When information is readily available Whenconflict and contention become unmanageable Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 19. Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 20.  Primary: fulfill basic needs Secondary: accomplish task or achieve goal Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 21.  Family Friends Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 22.  Problem-solving groups Decision-making groups Study groups Therapy groups Committees Focus groups Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 23.  Telephone conferences Electronic mail Video conferences Electronic meeting systems  Web pages Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 24.  Time  Asynchronous and synchronous Varying degrees of anonymity Potential for deception Non-verbal messages Written messages Distance Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 25.  Cues-Filtered-Out Theory Media Richness Theory Social Information-Processing Theory Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 26.  Motivation Knowledge Skill Practices Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved
  • 27.  Problem-oriented  Discussion-  Define problem management  Analyze problem  Maintain task focus Solution-oriented  Manage interaction  Relational  Identify criteria  Manage conflict  Generate solutions  Maintain climate  Evaluate solutions Copyright © 2012, 2009, 2006, Pearson Education, Inc. All Rights Reserved