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Director , Enterprise Mobility
Shanmugarajah
BYOD for your business with WSO2 Enterprise Mobility
Manager
09 April 2014
2
About the Presenter
Shan specializes in mobile technology with over 16 years
experience in that field.
He has a strong background in telecommunication
software development and is a hardcore coder in Android
and iOS platforms.
Prior to joining WSO2Mobile, he was working as the CTO/
Director of Microimage Mobile Media for almost 16 years.
He played a key role in engineering products where
Microimage has won many local & international awards
which includes winning the Inaugural GSMA Asia Mobile
Innovation Award, Commendation from GSMA at the
Barcelona World Awards in 2007, Asia Pacific ICT Awards
(APICTA), National Science & Technology Awards (Sri
Lanka).
4
About	
  WSO2
๏ Global enterprise, founded in 2005 by
acknowledged leaders in XML, web services
technologies, standards and open source
๏ Provides only open source platform-as-a-
service for private, public and hybrid cloud
deployments
๏ All WSO2 products are 100% open source and
released under the Apache License Version 2.0.
๏ Is an Active Member of OASIS, Cloud Security
Alliance, OSGi Alliance, AMQP Working Group,
OpenID Foundation and W3C.
๏ Driven by Innovation
๏ Launched first open source API
Management solution in 2012
๏ Launched App Factory in 2Q 2013
๏ Launched Enterprise Store and first
open source Mobile solution in 4Q 2013
5
What WSO2 delivers
Agenda
1. Your Business
2. Extending you business
3. Allow Mobility in your Business
4. BYOD Benefits
5. Risks & Challenge
6. Tool to solve the challenge
7. WSO2 EMM for your BYOD business
3
Your Business
Few years back
6
Employees
Enterprise
Data
Device
Work
• Happens inside a place
• Dependent on specific Technology
• Resources
Within the premise
Owned by enterprise
Device
Your Business
7
Now
8
Enterprise
Data
Employees
Device
Data
Work
• Independent of place
• Independent of Technology
• Resources
Within the premise and outside
Owned by enterprise and employees
Your Business Now
9
Enterprise Mobility ?
10
Enterprise
Data
Employees
Device
Data
Enterprise Mobility
Employees working out of the office with Mobile devices and cloud services to perform business tasks.
11
Enterprise Mobility is to employees
of the enterprise
!
Extended Enterprise is to business
partners, distributors etc
Extended Enterprise
12
Decision
1.Whether to allow mobility in your business ?
2.Allow Employees to use their device in Enterprise Mobility ?
3.Allow business partners,distributors to use their device in Enterprise Mobility ?
13
Benefits of BYOD
14
• Increased Productivity
• Employee satisfaction
• Enterprise Cost saving
Risks
16
Enterprise
Data
Employees
Devices
COPE BYOD
AndroidiOS Windows 8Blackberry
1 2 3
Company Owned, Personally Enabled Bring your own device
Business Parters
17
Data
BYOD
PublicStore
App
1
3
4 Data
2
Employees
Business Par
18
Challenges
1.Data Security (Most Important)
2.Remote Device Management
3.Enterprise Store
4.Enterprise Application Development & Management
19
Benefit always outweighs the risks
benefits
risks
20
How the data can be compromised ?
Device being lost or stolen
Malicious App stealing the data
Data Leak
What is the data ?
Email message or the attachment
Documents like pdf,word,excel,ppt,text
Browser accessing HTML pages,cookies
Contact,Calendar,Notes
Application with Database
Why the data is sensitive ?
It can be highly confidential
like quotation value, salary details
It can have a high impact if it goes to
the wrong person
Who can compromise ?
External
Internal
Data Security
21
EMM Tools
!
Device Based
Application Based
22
Mobile Device Management (MDM)
Data Security
Enforce Password Policy
Encrypt Device Data
!
Remote Device Management
Monitor Device (location,battery)
Configure device(Email,VPN)
Control Device (Enable/Disable Camera)
Update OS, Install & Uninstall App
Data Security
No granular control of the sensitive data
Remote Device Management
Privacy issue
User Experience
23
23
Vendor Apps
Enterprise Apps
Apps from Public Store
Apps in the Device
24
Data Security - Approach 2 - Separate Apps and Data
Within Device Away from Device
1. Desktop Virtualization
2. Web Apps
1. Mobile Virtualization
Dual persona, two separate and independent end user environments in a single device.
Mobile Virtualization
Virtualized OS’s on mobile (Hypervisor 1 and 2)
25
Dual Persona
Blackberry Z10Samsung Note 3
KNOX Container
26
MAM gets you a step closer to managing what you care about
MAM brings the perimeter closer to the corporate resources
Mobile App Management
27
Mobile App Management (MAM)
1. MAM (Controlling App behavior)
1a. SDK Approach
1b. App wrapping
2. OS MAM - iOS MAM through MDM
3. App Store and Managing apps with MDM
28
Data security features
1. Encrypt the data at transmit use app VPN tunnel or app tunnel
2. Encrypt the data at rest & decrypt only when viewing
3. Two factor authentication
4. Data Loss prevention (Disable Cut,Copy and Paste)
5. Data at rest should be controlled (Delete)
6. Policy based Data control , where policy can be pushed and updated
Additional Features
1. Enterprise Apps in the mobile should be able to use SSO
2. Data can be shared between application
3. DLP (cut,copy,paste) should be enabled between enterprise applications
MAM controlling apps behavior
29
Techniques for Creating Apps That Work With MAM
• Use a MAM SDK
• App wrapping
30
MAM SDK Approach
SDK contains all the necessary API to implement the MAM features
Provides enterprise-grade security with user authentication, single sign on, copy/
paste prevention, data encryption, app-level policies, compliance monitoring and
management.
31
App Wrapping
• For apps already built
• Need unsigned app binary.
• Not to apps from public app stores.
• Can do basics of encryption, authentication, or app-level VPNs.
• Can intercept, block, or spoof API calls made
• Can change the app icon
App Wrapper Tool
32
WSO2 Enterprise Mobility Manager
How it can solve the challenge
33
WSO2 EMM Features
• MDM
• Enterprise Store with
Publisher
• Mobile App Management
34
Mobile Device Management
• Employee / Corporate Owned
• Supports Android, iOS
• Identity integration
• Policy Management
• Containerization (Email)
• Self Service Provisioning
• Role Based Permission
• End-User MDM Console
• Enterprise Wipe
• Reports & Analytics
35
Configuration
Android Features
• Device Lock
• User password protected WIPE
• Clear Password
• Send Message
• Wi-Fi
• Camera
• Encrypt Storage
• Mute
• Password Policy
• Change Lock Code
• App Blacklisting
• Location
• Battery Information
• Memory Information
• Operator Information
• Root Detection
• Application Information
Information
36
iOS Features
• Device Lock
• Clear Passcode
• Wi-Fi
• Camera
• VPN
• APN
• Email
• Calendar
• LDAP
• Black - Listing Apps
• Enterprise WIPE
• Password Policy
• Battery Information
• Memory Information
• Application Information
Configuration Information
37
WSO2 EMM Screens
38
WSO2 EMM Screens
39
• Supports multiple platforms
• Android
• Native, Hybrid Application (.apk)
• Web Application
• Market Place Application (Google Play) [Free]
• iOS (iPhone, iPad)
• Native, Hybrid Application (.ipa) - Need to have enterprise developer account
• Web Application
• Apple Store Application [Free]
• VPP Application (Next Release)
Publisher	
  
40
Store	
  
Supports multiple platforms
User subscription
Advanced search options
App sorting
Support for existing user stores (Widgets, Gadgets, Books,
Magazines , APIs).
Single-Sign on
41
WSO2 EMM – Store
42
Application Management Console
• Mobile app policy enforcement
• Compliance monitoring
• Bulk app push
• User App Management
• Tracking app Installation
43
WSO2 EMM – App Management
44
Roadmap
• App Containerization (SDK Approach)
• Samsung KNOX Integration
• Dynamic Policy
• mBaaS
• MEAP
45
47
Benefits
• Open Source
• Built on top of award winning Carbon platform
• Integrates with WSO2 Identity Server for robust authentication and
authorization
• Integrates with WSO2’s big data analytics framework, including WSO2 Complex
Event Processor (WSO2 CEP) for real-time analysis and WSO2 Business
Activity Monitor (BAM) for batch analysis.
• Multi-tenant and cloud-ready; same software can be deployed directly on
servers or in the cloud.
• Highly performant, available, stable, and scalable
• Lightweight and easy to deploy
• Unified Store (Mobile Apps,Widgets,Gadgets,Books,Magazines,API’s etc)
Summary
WSO2 EMM allows your business to embrace BYOD
without compromising End-User Experience and
privacy.
Consumerization is a two-way street.
You need to make sure your users understand
the need to keep resources safe, but you also
need to make corporate resources accessible.
IT Consumerization
48
Business Model
49
Links
Download EMM
http://wso2.com/products/enterprise-mobility-manager/
EMM Documentation
https://docs.wso2.org/display/EMM100/Introducing+EMM
!
Contact	
  us	
  !

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BYOD for your business with WSO2 Enterprise Mobility Manager

  • 1. Director , Enterprise Mobility Shanmugarajah BYOD for your business with WSO2 Enterprise Mobility Manager 09 April 2014
  • 2. 2 About the Presenter Shan specializes in mobile technology with over 16 years experience in that field. He has a strong background in telecommunication software development and is a hardcore coder in Android and iOS platforms. Prior to joining WSO2Mobile, he was working as the CTO/ Director of Microimage Mobile Media for almost 16 years. He played a key role in engineering products where Microimage has won many local & international awards which includes winning the Inaugural GSMA Asia Mobile Innovation Award, Commendation from GSMA at the Barcelona World Awards in 2007, Asia Pacific ICT Awards (APICTA), National Science & Technology Awards (Sri Lanka).
  • 3. 4 About  WSO2 ๏ Global enterprise, founded in 2005 by acknowledged leaders in XML, web services technologies, standards and open source ๏ Provides only open source platform-as-a- service for private, public and hybrid cloud deployments ๏ All WSO2 products are 100% open source and released under the Apache License Version 2.0. ๏ Is an Active Member of OASIS, Cloud Security Alliance, OSGi Alliance, AMQP Working Group, OpenID Foundation and W3C. ๏ Driven by Innovation ๏ Launched first open source API Management solution in 2012 ๏ Launched App Factory in 2Q 2013 ๏ Launched Enterprise Store and first open source Mobile solution in 4Q 2013
  • 5. Agenda 1. Your Business 2. Extending you business 3. Allow Mobility in your Business 4. BYOD Benefits 5. Risks & Challenge 6. Tool to solve the challenge 7. WSO2 EMM for your BYOD business 3
  • 7. Employees Enterprise Data Device Work • Happens inside a place • Dependent on specific Technology • Resources Within the premise Owned by enterprise Device Your Business 7
  • 9. Enterprise Data Employees Device Data Work • Independent of place • Independent of Technology • Resources Within the premise and outside Owned by enterprise and employees Your Business Now 9
  • 11. Enterprise Data Employees Device Data Enterprise Mobility Employees working out of the office with Mobile devices and cloud services to perform business tasks. 11
  • 12. Enterprise Mobility is to employees of the enterprise ! Extended Enterprise is to business partners, distributors etc Extended Enterprise 12
  • 13. Decision 1.Whether to allow mobility in your business ? 2.Allow Employees to use their device in Enterprise Mobility ? 3.Allow business partners,distributors to use their device in Enterprise Mobility ? 13
  • 14. Benefits of BYOD 14 • Increased Productivity • Employee satisfaction • Enterprise Cost saving
  • 16. Enterprise Data Employees Devices COPE BYOD AndroidiOS Windows 8Blackberry 1 2 3 Company Owned, Personally Enabled Bring your own device Business Parters 17
  • 18. Challenges 1.Data Security (Most Important) 2.Remote Device Management 3.Enterprise Store 4.Enterprise Application Development & Management 19
  • 19. Benefit always outweighs the risks benefits risks 20
  • 20. How the data can be compromised ? Device being lost or stolen Malicious App stealing the data Data Leak What is the data ? Email message or the attachment Documents like pdf,word,excel,ppt,text Browser accessing HTML pages,cookies Contact,Calendar,Notes Application with Database Why the data is sensitive ? It can be highly confidential like quotation value, salary details It can have a high impact if it goes to the wrong person Who can compromise ? External Internal Data Security 21
  • 22. Mobile Device Management (MDM) Data Security Enforce Password Policy Encrypt Device Data ! Remote Device Management Monitor Device (location,battery) Configure device(Email,VPN) Control Device (Enable/Disable Camera) Update OS, Install & Uninstall App Data Security No granular control of the sensitive data Remote Device Management Privacy issue User Experience 23
  • 23. 23 Vendor Apps Enterprise Apps Apps from Public Store Apps in the Device
  • 24. 24 Data Security - Approach 2 - Separate Apps and Data Within Device Away from Device 1. Desktop Virtualization 2. Web Apps 1. Mobile Virtualization
  • 25. Dual persona, two separate and independent end user environments in a single device. Mobile Virtualization Virtualized OS’s on mobile (Hypervisor 1 and 2) 25
  • 26. Dual Persona Blackberry Z10Samsung Note 3 KNOX Container 26
  • 27. MAM gets you a step closer to managing what you care about MAM brings the perimeter closer to the corporate resources Mobile App Management 27
  • 28. Mobile App Management (MAM) 1. MAM (Controlling App behavior) 1a. SDK Approach 1b. App wrapping 2. OS MAM - iOS MAM through MDM 3. App Store and Managing apps with MDM 28
  • 29. Data security features 1. Encrypt the data at transmit use app VPN tunnel or app tunnel 2. Encrypt the data at rest & decrypt only when viewing 3. Two factor authentication 4. Data Loss prevention (Disable Cut,Copy and Paste) 5. Data at rest should be controlled (Delete) 6. Policy based Data control , where policy can be pushed and updated Additional Features 1. Enterprise Apps in the mobile should be able to use SSO 2. Data can be shared between application 3. DLP (cut,copy,paste) should be enabled between enterprise applications MAM controlling apps behavior 29
  • 30. Techniques for Creating Apps That Work With MAM • Use a MAM SDK • App wrapping 30
  • 31. MAM SDK Approach SDK contains all the necessary API to implement the MAM features Provides enterprise-grade security with user authentication, single sign on, copy/ paste prevention, data encryption, app-level policies, compliance monitoring and management. 31
  • 32. App Wrapping • For apps already built • Need unsigned app binary. • Not to apps from public app stores. • Can do basics of encryption, authentication, or app-level VPNs. • Can intercept, block, or spoof API calls made • Can change the app icon App Wrapper Tool 32
  • 33. WSO2 Enterprise Mobility Manager How it can solve the challenge 33
  • 34. WSO2 EMM Features • MDM • Enterprise Store with Publisher • Mobile App Management 34
  • 35. Mobile Device Management • Employee / Corporate Owned • Supports Android, iOS • Identity integration • Policy Management • Containerization (Email) • Self Service Provisioning • Role Based Permission • End-User MDM Console • Enterprise Wipe • Reports & Analytics 35
  • 36. Configuration Android Features • Device Lock • User password protected WIPE • Clear Password • Send Message • Wi-Fi • Camera • Encrypt Storage • Mute • Password Policy • Change Lock Code • App Blacklisting • Location • Battery Information • Memory Information • Operator Information • Root Detection • Application Information Information 36
  • 37. iOS Features • Device Lock • Clear Passcode • Wi-Fi • Camera • VPN • APN • Email • Calendar • LDAP • Black - Listing Apps • Enterprise WIPE • Password Policy • Battery Information • Memory Information • Application Information Configuration Information 37
  • 40. • Supports multiple platforms • Android • Native, Hybrid Application (.apk) • Web Application • Market Place Application (Google Play) [Free] • iOS (iPhone, iPad) • Native, Hybrid Application (.ipa) - Need to have enterprise developer account • Web Application • Apple Store Application [Free] • VPP Application (Next Release) Publisher   40
  • 41. Store   Supports multiple platforms User subscription Advanced search options App sorting Support for existing user stores (Widgets, Gadgets, Books, Magazines , APIs). Single-Sign on 41
  • 42. WSO2 EMM – Store 42
  • 43. Application Management Console • Mobile app policy enforcement • Compliance monitoring • Bulk app push • User App Management • Tracking app Installation 43
  • 44. WSO2 EMM – App Management 44
  • 45. Roadmap • App Containerization (SDK Approach) • Samsung KNOX Integration • Dynamic Policy • mBaaS • MEAP 45
  • 46. 47 Benefits • Open Source • Built on top of award winning Carbon platform • Integrates with WSO2 Identity Server for robust authentication and authorization • Integrates with WSO2’s big data analytics framework, including WSO2 Complex Event Processor (WSO2 CEP) for real-time analysis and WSO2 Business Activity Monitor (BAM) for batch analysis. • Multi-tenant and cloud-ready; same software can be deployed directly on servers or in the cloud. • Highly performant, available, stable, and scalable • Lightweight and easy to deploy • Unified Store (Mobile Apps,Widgets,Gadgets,Books,Magazines,API’s etc)
  • 47. Summary WSO2 EMM allows your business to embrace BYOD without compromising End-User Experience and privacy.
  • 48. Consumerization is a two-way street. You need to make sure your users understand the need to keep resources safe, but you also need to make corporate resources accessible. IT Consumerization