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A Dynamic Telecommunications SOA platform
A WSO2 and 2degrees Mobile Ltd Co-creation




         by
         Neeraj Satija
         Software Development Manager
         2degrees Mobile Limited, NZ
2degrees – WSO2 Alliance: A Brief History

• Wireless Telco Landscape in NZ in 2007-2008
  • Duopoly – Exorbitant prices and stale products
  • No motivation for innovation
  • High barrier to entry
• 2degrees Mobile Limited
  • Set-up in 2007
  • IT Team set-up in 2008
  • Launch in 18 months
  • Team of 5 people in IT, 2 focussed on SOA
2degrees – WSO2 Alliance: A Brief History
DESIRED APPS/PRODUCTS/SERVICES RANGE
2degrees – WSO2 Alliance: A Brief History

• 2degrees IT Requirements
  • Disruptive Innovation - Differentiators
  • Complex workflows, Simple Interface
  • Leverage web-service technology
  • Flexible, configurable integration with Network
    Elements
  • Rapid response to competition
  • Robust, scalable, reliable technology
  • Decision to adopt SOA and light, flexible, scalable
    technology stack –Web services, ESB, N.E.
Supplier Selection Approach

                                                                                        Review &
                                                                                           select

                                                                                 Get
                                                                            proposals

                                                                 Create
                                                                shortlist

                                                  Technical
                                                      Q&A

                                       Create
                                      shortlist        Oracle
                                                       Mule
                         Demos by                      WSO2
                          suppliers
         Demo briefs                    IBM
                                        Oracle
     With scenarios                     Mule
 sent to all suppliers                  WSO2
                                        Apache
                                        Sonic
                                        Open
2degrees – WSO2 Alliance: A Brief History
           CAPABILITY MATRIX
2degrees – WSO2 Alliance: A Brief History
           CAPABILITY MATRIX
2degrees – WSO2 Alliance: A Brief History
           CAPABILITY MATRIX
DEVELOPING DIFFERENTIATORS – TOP UP
DEVELOPING DIFFERENTIATORS – TOP UP
AUTO TOP UP

                  1. Set up
                   Customer sets up Auto Top Up
                   in “Your 2Degrees”. Customer
                   registers their card, and the                                    2. Balance trigger
                   amount they want to top up                                       When customer’s balance drops
                   with each time.                                                  below $2.50, customer receives a
                                                                                    text message asking whether they
   Systems/backend:                                                                 want top up from their credit card. A
                                                                                    “Y” reply will trigger the payment
   > IN – enables balance notification for MSISDN
   > @billity – stores amount                                                       and top up.
   > Flo2Cash – validates & stores credit card
                                                                     Systems/backend:
               3. Payment / top up                                   > IN – triggers the text message when balance goes
                                                                     below $2.50
                Customer replies “Y” to                              > Recharge gateway - sends the text message to
                authorise/confirm payment                            customer and awaits reply



Systems/backend:
> Recharge gateway - “looks up” customer’s amount from @billity
> Recharge gateway – requests Flo2Cash to process $X payment
against e-token
> Recharge gateway (on confirmation from Flo2Cash of successful
payment) – processes top up and sends standard top up confirmation
messages


                                                                                                                            1
DEVELOPING DIFFERENTIATORS - ATU
ME2U
STEP-1   STEP-2      STEP-3   STEP-4
DEVELOPING DIFFERENTIATORS – Me2U
DEVELOPING DIFFERENTIATORS – FB TOP UP
DEVELOPING DIFFERENTIATORS – ONLINE
POSTPAY CONVERSION
ARCHITECTURAL SUMMARY

CURRENT                                NEW
ESB and DSS Applications               Full SOA Application Stack
Architecture build as needed – home-   Architecture build as per Best Practices
   grown
                                       Removing complexity from Apps and
Limited transaction monitoring            building it into BPS
   (debug logs)
                                       Full Transaction monitoring
Linux LVS used for clustering and
   load balancing                      Content Switch used for clustering and
                                          load balancing
Development and Deployments
   manual                              Development and Deployments
                                          streamlined (Carbon Studio)
Complex composite services deliver
  Business processes via ESB proxies   Complex processes delivered via BPS and
  and sequences.                          simple via ESB
WSO2 BPS INTEGRATION OVERVIEW




                                18
WSO2 BPS INTEGRATION – A SAMPLE FLOW
NEW PRODUCTION ENVIRONMENT
VISION & FUTURE INITIATIVES
• Continued Focus on Innovation & Differentiators
• Offer comprehensive customer lifecycle through
  Online channels
• Create Web Service wrappers for all key Telco
  Systems/Network Elements to enable flexibility in
  design using the SOA paradigm
• Utilize smart technology to give rapid response to
  competition
• Increased portfolio of services offered through Social
  Networking tools
• Facilitate innovative models like SDP and external
  partner collaboration and shape the 2degrees SOA
  stack accordingly
Q&A


FEEDBACK/QUESTIONS/COMMENTS



        THANK YOU!

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A Dynamic Telecommunications SOA platform – A WSO2 and 2degrees Mobile Ltd Co-creation

  • 1. A Dynamic Telecommunications SOA platform A WSO2 and 2degrees Mobile Ltd Co-creation by Neeraj Satija Software Development Manager 2degrees Mobile Limited, NZ
  • 2. 2degrees – WSO2 Alliance: A Brief History • Wireless Telco Landscape in NZ in 2007-2008 • Duopoly – Exorbitant prices and stale products • No motivation for innovation • High barrier to entry • 2degrees Mobile Limited • Set-up in 2007 • IT Team set-up in 2008 • Launch in 18 months • Team of 5 people in IT, 2 focussed on SOA
  • 3. 2degrees – WSO2 Alliance: A Brief History DESIRED APPS/PRODUCTS/SERVICES RANGE
  • 4. 2degrees – WSO2 Alliance: A Brief History • 2degrees IT Requirements • Disruptive Innovation - Differentiators • Complex workflows, Simple Interface • Leverage web-service technology • Flexible, configurable integration with Network Elements • Rapid response to competition • Robust, scalable, reliable technology • Decision to adopt SOA and light, flexible, scalable technology stack –Web services, ESB, N.E.
  • 5. Supplier Selection Approach Review & select Get proposals Create shortlist Technical Q&A Create shortlist Oracle Mule Demos by WSO2 suppliers Demo briefs IBM Oracle With scenarios Mule sent to all suppliers WSO2 Apache Sonic Open
  • 6. 2degrees – WSO2 Alliance: A Brief History CAPABILITY MATRIX
  • 7. 2degrees – WSO2 Alliance: A Brief History CAPABILITY MATRIX
  • 8. 2degrees – WSO2 Alliance: A Brief History CAPABILITY MATRIX
  • 11. AUTO TOP UP 1. Set up Customer sets up Auto Top Up in “Your 2Degrees”. Customer registers their card, and the 2. Balance trigger amount they want to top up When customer’s balance drops with each time. below $2.50, customer receives a text message asking whether they Systems/backend: want top up from their credit card. A “Y” reply will trigger the payment > IN – enables balance notification for MSISDN > @billity – stores amount and top up. > Flo2Cash – validates & stores credit card Systems/backend: 3. Payment / top up > IN – triggers the text message when balance goes below $2.50 Customer replies “Y” to > Recharge gateway - sends the text message to authorise/confirm payment customer and awaits reply Systems/backend: > Recharge gateway - “looks up” customer’s amount from @billity > Recharge gateway – requests Flo2Cash to process $X payment against e-token > Recharge gateway (on confirmation from Flo2Cash of successful payment) – processes top up and sends standard top up confirmation messages 1
  • 13. ME2U STEP-1 STEP-2 STEP-3 STEP-4
  • 16. DEVELOPING DIFFERENTIATORS – ONLINE POSTPAY CONVERSION
  • 17. ARCHITECTURAL SUMMARY CURRENT NEW ESB and DSS Applications Full SOA Application Stack Architecture build as needed – home- Architecture build as per Best Practices grown Removing complexity from Apps and Limited transaction monitoring building it into BPS (debug logs) Full Transaction monitoring Linux LVS used for clustering and load balancing Content Switch used for clustering and load balancing Development and Deployments manual Development and Deployments streamlined (Carbon Studio) Complex composite services deliver Business processes via ESB proxies Complex processes delivered via BPS and and sequences. simple via ESB
  • 18. WSO2 BPS INTEGRATION OVERVIEW 18
  • 19. WSO2 BPS INTEGRATION – A SAMPLE FLOW
  • 21. VISION & FUTURE INITIATIVES • Continued Focus on Innovation & Differentiators • Offer comprehensive customer lifecycle through Online channels • Create Web Service wrappers for all key Telco Systems/Network Elements to enable flexibility in design using the SOA paradigm • Utilize smart technology to give rapid response to competition • Increased portfolio of services offered through Social Networking tools • Facilitate innovative models like SDP and external partner collaboration and shape the 2degrees SOA stack accordingly