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BCBST Value Story
 

BCBST Value Story

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    BCBST Value Story BCBST Value Story Presentation Transcript

    • The Value of Blue © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 1
    • The Value of Blue PRODUCTS Flexible, affordable plans © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 2
    • Flexible Plan Options to Support All Groups Medical Specialty Traditional and Voluntary The Value of Blue Value-Based Benefit Plans *Specialty Products, other than DentalBlue and VisionBlue, are not insured by BlueCross BlueShield of Tennessee. © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 3
    • The Value of Blue NETWORKS Unmatched access and discounts © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 4
    • Broad Network Access From Tennessee to the World The Value Local of Blue National Global © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 5
    • As Market Leader, We Provide Broadest Access and Deepest Discounts Two network options The Value Local (Networks P and S) of Blue 19,000 physicians 150 hospitals 2,200 dentists National 1,500 pharmacies 54% average discount (Physician and Hospital) Global © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 6
    • Out-of-State Members Join 1-in-3 Americans With a BlueCross BlueShield Health Plan National BlueCard® PPO The Value 896,400 providers of Blue 5,350 hospitals 51% discount average Global 1,600 designated centers Local 46 states © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 7
    • Global Service and Care Expected from BlueCross BlueShield of Tennessee BlueCard® PPO The Value Global Worldwide Program of Blue 7,000 providers 1,000 hospitals 178 countries Local National © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 8
    • The Value of Blue SOLUTIONS Making a 360°Impact © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 9
    • Impact at Every Touchpoint Home & Workplace Members | Employers | Brokers The Value of Blue Community Financial Impact | Social Engagement Providers Provider Collaboration | Cost and Quality Transparency |Quality-Based Compensation © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 10
    • Impact at Every Touchpoint Engaging Members Whole-person, whole-family approach to help navigate the healthcare system and empower The Value Well+Wise consumers of Blue Supporting Employers Exceptional service delivery to ensure plan adoption and long-term satisfaction Equipping Brokers Resources and consultation to help maximize your revenue and minimize your overhead © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 11
    • The Value of Blue Members Driving 100%, All-In Engagement © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 12
    • Impact at Every Touchpoint Engaging Members Health behavior has twice the impact on health than genetics. It’s the No. 1 influence on health today The Value Preventable illness accounts for 90% of the cost of of Blue care – yet only 5% of spending is on preventive care Consider 100 employees, each with three health risks. Removing one risk factor per employee saves up to $149,400 in lost productivity © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.08/15/12 LVS 13
    • Impact at Every Touchpoint Engaging Members Whole-person, whole-family approach to help members navigate the healthcare system and become Well+Wise The Value consumers through: of Blue Better guidance and education Better support for wellness and lifestyle health needs Better solutions for chronic condition care © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.08/15/12 LVS 14
    • Impact at Every Touchpoint BluePerks Incentives & Rewards Consumer 24/7/365 Coaches Nurseline The Value of Blue Online Decision Support Tools Wellness & Lifestyle Support Integrated Care BlueAccess Biometric Preventive Coordination Member Portal Screenings Reminders Health Personal Coaching Health Analysis © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 15
    • The Value of Blue Employers Superior service and efficiencies © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 16
    • Impact at Every Touchpoint Supporting Employers Exceptional service delivery to ensure plan adoption and long-term satisfaction The Value Superior claims and member services of Blue Enrollment and billing options, including eCheck Flexible reporting options Well+Wise® 100% all-in approach to educate, activate and incent better health BlueAccess for Employers with online Resource Center © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 17
    • The Value of Blue Brokers Supporting ease of business © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.08/15/12 LVS 18
    • Impact at Every Touchpoint Equipping Brokers Resources and consultation that provides unique time- and cost-saving opportunities: The Value Local sales and account management of Blue Single Point of Contact support Consumer Coaches for CDHC expertise Broker Seminars for CE Accreditation BlueAccess personalized Broker portal with online Resource Center © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 19
    • The Value of Blue Communities Supporting healthier lives and lifestyles © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 20
    • Strong Economic Impact on Tennessee Direct and Local, State and Indirect Business Charitable Value Impact Contributions The Value of Blue $136 $1.34 $7.5 Million Billion Million Based on Commissioned Study © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.08/15/12 LVS 21
    • Impact at Every Touchpoint Giving Back to Communities, Charities and Organizations Supporting Tennessee through charitable giving and The Value volunteer programs to create positive change in our communities across the state of Blue Supporting Better Health and Patient Outcomes Creating a healthier Tennessee by encouraging better health and healthy living through program funding, research, sponsorships and grants © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 22
    • $7.5 Million To Over 400 Charitable Organizations Access and Uninsured The Value 20% Education Disparities of Blue Disease Management and Diversity 36% and Prevention 23% Economic and Community Development 21% *2008 © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 23
    • Promoting Better Health Reducing Infant Mortality Memphis Blues Project | Telemedicine | Girls, Inc. IMPACT Program | Vanderbilt Preterm Research The Value of Blue Addressing Childhood Obesity WalkingWorks for Schools | Born to Move | Good Health Club Physicians’ Toolkit Patient and Hospital Safety Tennessee Center for Patient Safety | Tennessee Surgical Quality Collaborative | Better Health Outcomes for Tennessee © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.08/15/12 LVS 24
    • Promoting Healthy Lifestyles BlueCross Spring Fling 4,500 athletes | 38,000 spectators The Value of Blue BlueCross Bowl 1,600 athletes | 56,000 spectators | 300,000 TV viewers Tennessee Senior Olympics 4,000 athletes | annual event | 30 years of competition | © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.08/15/12 LVS 25
    • The Value of Blue Providers Collaborative initiatives and support © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.08/15/12 LVS 26
    • An Impact at Every Touchpoint Provider Collaboration Local Network Management | Clinical Health Records | E-Prescribing | Patient-Centered The Value Medical Home of Blue Cost and Quality Transparency Decision-Support Tools | Quality Measures | Blue Distinction Centers® | Real-Time Claims Adjudication Quality-Based Compensation Pay-for-Performance | Practice Pattern Analysis | HEDIS Measures | Patient Safety and Satisfaction | Hospital Outcomes © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 27
    • The Value of Blue Solutions Plans for better health. Plans for a better life.® © BlueCross BlueShield of Tennessee 2010. All rights reserved. Proprietary and Confidential information.2010 LVS 28