Wm. Regg Bonnevie www.linkedin.com/in/wmreggbonnevie4151 Old Jonesboro Hwy, Apt. 1 email@example.comJonesboro, TN 37659 423-767-1071 Solutions Selling Management / Call Center Operations / Customer Service Process Improvement International Emerging Markets / eBusiness and eMarketingCreative and innovative executive with numerous accomplishments driving new business and technology. Over 25 years ofbroad international B2B experience in over 45 countries in Latin America, Europe, and Asia Pacific, (including 5 years incountry in Greater China), leading to an extensive global business network.As a management consultant with Coleman Research Group, Inc. (CRG), I provide clients with strategic consulting in:Business Process Improvement - International Business Development - Sales Management & Marketing Strategy - WebMarketing & Marketing Research. My industry experience includes: Call Center / Customer Service - Hospitality & Retail- People Resources Petrochemicals - Venture Capital - Web Software Solution SalesTop performing reservations agent with Wyndham Vacation Resorts call center. Developed comprehensive trainingprogram and business process improvement framework.Introduced national marketing and sales strategy for Silver Creek Technologies that resulted in a 5x increase in revenueand profits in the second year of market introduction of new web services for people resource management.With US China B2B Consulting Services LLC, developed internet and web site strategy for the US China BusinessCouncil that delivered a new channel for growth in membership and services.Developed a benchmark chemical industry B2B eCommerce strategy for Eastman Chemical Company. Frequently spokeat conferences in the US, UK, Netherlands, Belgium, Brazil, Singapore, and Shanghai as a subject matter expert and oftenquoted in eBusiness and information technology periodicals including CIO Asia, Purchasing Magazine, and Eye for Chem.First Managing Director for Greater China at Eastman Chemical Company, living in Hong Kong for five years toestablish company’s footprint in that region. Recruited and managed the company’s first Chinese sales and businessdevelopment organization.Key Skills: Building new business in emerging markets. Leading global sales and business development teams. Developingglobal eBusiness strategy and applications. Driving “out-of-box” thinking. Using new technology to grow revenue andprofits. Business Process Improvement - B2B Business Development - Call Center Development - HiringPractices - Hospitality Industry - International Business - International Relations – Internet Strategy – LeadershipTraining - Management Consulting - Marketing Strategy - Marketing Research - Private Equity - SalesManagement - Strategic Consulting - Software Solution Sales - Web MarketingAwards: President’s Award for leadership of eBusiness strategy and execution (Eastman Chemical Company, 2000). President’s Award for leadership of China sales and marketing execution (Eastman Chemical Company, 2000).MBA: Babcock School of Management, Wake Forest University. BS Textile Chemistry: North Carolina State University.Selected AccomplishmentsPioneered the use of eBusiness tools in solutions selling for Eastman Chemical.Developed a “voice of the customer” strategy in eBusiness. Strategic and growth customers drove the development of newIT tools that established competitive advantage for the business units. All company technical brochures and MSDSs weredigitized onto the company website, including numerous technical “wizard” applications for product selection andformulation assistance. eBusiness Solutions Representatives worked with selected accounts to use the web to integrate ERPto ERP systems through the supply chain. Identified over $30M in annual cost savings through eBusiness programfor Eastman Chemical.Established first Chinese joint venture partner for Eastman Chemical. The company was seeking partners to establishjoint venture manufacturing assets in China. Focused on developing relationships with Ministry of Chemical Industry(MCI) and Sinopec, a $20B state run petrochemical company. Signed cooperative agreement with MCI and identifiedseveral JV partners within MCI and Sinopec. Recruited Hong Kong chemical company executive to finalize first jointventure for the production of chemical specialties in China. Joint venture became cash flow positive in two years, onschedule and under budget.Developed revenues of $400M in China for Eastman Chemical, creating and executing business strategies.Selected to coordinate regional business strategies across all 40 business units worldwide. Established teams of businessmanagers having mutual interests in various regions of the world. Facilitated the creation of business strategies forcountries including Mexico, Brazil, Russia, Poland, Bulgaria, Czech Republic, India, and China. Directed execution ofChina strategy, leading to over 10% of corporate sales ($400M).
Career History Wm. Regg BonnevieColeman Research Group, Inc. - Independent Management Consultant, 2010-PresentColeman Research Group, Inc. (CRG) is an expert network service established in 2003 that connects institutions withindustry experts through telephone consultations, in-person meetings, and roundtable discussions to facilitate primaryresearch. The Executive Forum, consists of leading global industry executives, senior managers, operational and productexperts, scientists, doctors, lawyers, and professionals across all industries.Gerson Lehrman Group Councils - Independent Consultant Industry Expert, 2008-2010The Gerson Lehrman Group Councils are networks of independent primary research firms and consultantsserving business and investment leaders in North America, Asia and Europe. Gerson Lehrman Group founded theGLG Councils in 1999 to connect the decision-makers who are shaping and funding industries, with the expertswho have first-hand knowledge of the technologies, regulations and dynamics that shape those industries.Advanced Call Center Technologies LLC - AT&T Client Services Group, 2009Advanced Call Center Technologies LLC. (ACT), is a performance driven provider of contact center and backoffice support services.Wyndham Vacation Resorts - Reservations Agent, Business Process Improvement Leader, 2008-2009Wyndham Vacation Resorts is part of Wyndham Vacation Ownership, the world’s largest timeshare company. WyndhamVacation Resorts markets, sells and finances vacation ownership interests, provides property management services toproperty owners’ associations, and develops vacation ownership resorts. With more than 500,000 owner families around theworld, Wyndham Vacation Resorts is a leader in providing world-class lifetime vacations.Silver Creek technologies LLC - Executive Vice President – Marketing, 2006-2007Silver Creek Technologies is a developer of business software solutions. Since 1991, the company has provided simplesolutions to complex business opportunities with emphasis on people resource management and intellectual capitalmanagement. Our client base includes two previous winners of the Malcolm Baldrige National Quality Award. TheSysdine® PRM product line is a framework of tools, methods, and services for People Resource Management.US China B2B Consulting Services LLC - Managing Director, Owner, Johnson City, Tennessee 2004-2005Start up consulting firm helping small to medium sized US companies to begin doing business in China, orassisting small-medium sized enterprises having difficulties launching their China operations. Responsibilitiesinclude business development, sales and marketing, market assessment and partner identification. Utilizing abroad network of China connections.Eastman Chemical Company, 1975-2003.Director of Emerging Markets - New Business Development, Kingsport, Tennessee 2002-2003Led division team for new business building. Administered strategy development, resource planning, and execution of newbusinesses in China, Brazil, and Eastern Europe. Managed $10M budget. ♦ Started up process for new business ideation, leading to > 300 new business concepts identified. ♦ Led regionally deployed teams to incubate > 10 new services business concepts. ♦ Start-up of new service / consulting company in Shanghai, serving U.S. and Chinese companies’ business needs. . (Shanghai Eastman Consulting Company)Director of Global Programs & Corporate eBusiness, Kingsport, Tennessee 1999-2001Promoted to lead newly created eBusiness division management team, directing strategy development through globalexecution. Managed $15M budget. Helped Eastman gain reputation as the eBusiness leader in chemical industry. Subjectmatter expert, quoted frequently in business and technology periodicals. ♦ First global chemical company to take customer orders online in all international regions. ♦ First global chemical company with Chinese language web site for customers. ♦ e-Enabled 15% total global sales and 20% total global procurement with over US$ 30M cost savings identified.
Career History (continued) Wm. Regg BonnevieAssistant to the Senior Vice President for International Operations, Kingsport, Tennessee 1997-1998Responsible for coordinating the companys globalization efforts at corporate headquarters. Primary responsibility to leadthe companys team of Regional Presidents to focus on the mission and key result areas in Europe, Asia, and Latin America.Manage the interface with the Executive Team, Company Officers, business, and functional leaders; focused on deliveringthe companys goal of value creating global growth for our shareholders. ♦ Established structure and processes for regional management alignment of business strategy and P/L reporting. ♦ Coordinated China business strategy and execution between strategic business units and Eastman China team.Managing Director Greater China (China, Hong Kong, Taiwan), Hong Kong, PRC 1993-1996Successfully captured the companys attention of the importance of a coordinated effort in the Chinas. Appointed as the firstManaging Director for Greater China with a mission to pursue strategy development and implementation for the region.Acquired manufacturing assets in Hong Kong and identified a strategic Chinese joint venture partner for the manufacture ofperformance chemicals in China. Demonstrated the ability to network both internally and externally in order to focus thecompanys efforts on the key drivers for successful value creation in Greater China. While stationed in Hong Kong, waselected as Deputy Executive Director of the Association of International Chemical Manufacturers, and was the companyschief representative on the US China Business Council in Washington and Beijing. ♦ Acquired manufacturing assets in Hong Kong and identified first Chinese joint venture partner for manufacture of performance chemicals in China.Sales Manager, China and Hong Kong. Hong Kong, PRC 1991-1992Assigned to Hong Kong with a mission to set up the companys first direct sales and distribution presence in the Chinamarket. Selected for this assignment because of pioneer work in the early 80s traveling to China, as the country opened itsdoors to the outside world. Established the companys first liaison offices in Beijing, Shanghai, and Guangzhou. Staffedthese offices with over 30 professional Chinese nationals and lead the team to grow our export sales in China by 50%.Demonstrated ability to understand the complex distribution network in a developing economy and the ability to executeactionable marketing strategies that positioned the company to expand its business presence in that market. ♦ Established companys first offices in Beijing, Shanghai, and Guangzhou, staffed with over 50 professional Chinese nationals, and grew sales in China from US$ 150M to US$ 250M with US$ 50M earnings.International Marketing Manager, Performance and Industrial Intermediates, Kingsport, Tennessee 1989-1990Transitioned into the companys performance and industrial chemicals business with responsibilities to lead the companysefforts in expanding the companys business footprint in those markets in Latin America, Europe, and Asia. Refined thecompanys sales channels with a combination of historical distributors and direct sales efforts.District Sales Manager, Animal Nutrition Business Unit, Syracuse, New York, 1987-1988A company manager since 1986 after various assignments during the first 10 years with Eastman in domestic andinternational sales and product management. Early career was involved in Eastmans traditional business in textile fibers,dyes, and chemicals. Also involved in establishing a new business unit venture for the company in the animal nutritionmarket.Senior Sales Representative, Animal Nutrition Business Unit, Columbus, Ohio 1986International Marketing Supervisor, Textiles, International Division, Kingsport, Tennessee 1982-1985Sales Representative, Dyes and Textile Chemicals, Greenville, South Carolina 1978-1981Marketing Coordinator, Dyes and Textile Chemicals, Kingsport, Tennessee 1976-1977MBA, Babcock School of Management, Wake Forest University, 1975BS, Textile Chemistry, North Carolina State University, 1973
Business Association and Networking Experience Wm. Regg BonnevieAICM-Hong KongDeputy Director of the Association of International Chemical Manufacturers from 1993-1996. As membership committeechairman, grew membership from 20 to 40 member MNC chemical companies. The Association established a Beijingrepresentative office in 1996. AICM was the issue leader in the Asian chemical industry around Responsible Care, theassociation successfully negotiated reductions in import chemical registration fees with the Chinese environmentalprotection officials.AmCham-Hong KongMember of the Chemical Industry Committee and participated in Vision 2047, a nonprofit group funded by The RockefellerFoundation. Vision 2047 promoted the future of Hong Kong’s democratization and continued free trade, post the first 50years of “one country, two systems.”ChemWeek Magazine-Asia Advisory BoardFrom 1991 to 1993, advised Chemical Week magazine on the first ever Asia Pacific chemical industry meetings, the firstthree held respectively in Hong Kong, Singapore, and Shanghai. Was a frequent presenter and panel chairperson. Advisedon selection and helped recruit other industry leaders as conference sponsors and presenters.Renaissance eBusiness Group-American Chemistry CouncilOne of the founders of this discussion group of eBusiness leaders in the chemical industry. Approximately 25 U.S. chemicalcompanies meeting quarterly to discuss important eCommerce issues facing the industry. Major survey completedconcerning best practices in the use of information technology in business.U.S. Department of Commerce-China Trade MissionWorked with the Department of Commerce in Washington and the field office in Beijing, to plan and participate in the firstU.S. trade mission post Tiananmen in 1992. The mission visited the paint and coatings industry of Guangzhou, Shanghai,and Beijing. These technology seminars were attended by over 150 Chinese industry leaders in each city.