What is CommunicationCommunication in general is process ofsending and receiving messages thatenables humans to share knowledge,attitudes, and skills. Although we usuallyidentify communication with speech,communication is composed of twodimensions - verbal and nonverbal
Non-verbalcommunicationincludes facialexpressions, eyecontact, tone ofvoice, body postureand motions, andpositioning withingroups. It may alsoinclude the way wewear our clothes orthe silence we keep.
According to the socialanthropologist, EdwardT. Hall, in a normalconversation betweentwo persons, less than35% of the socialmeanings is actuallytransmitted by words. So, at least 65% of it isconveyed through thebody (non-verbalchannel).
Have you everheard anyonesay, "His actionsspoke so loudly Icouldnt hear whathe said?"
Categories Physical (Kinesics).This is the personaltype ofcommunication. Itincludes facialexpressions, toneof voice, sense oftouch, sense ofsmell, and bodymotions.
Aesthetic. This is thetype of communicationthat takes placethrough creativeexpressions: playinginstrumental music,dancing, painting andsculpturing.
Physical Aspects of Non Verbal communication. Kinesics (body language) Body motions such as shrugs, foottapping, drumming fingers, eye movements such as winking, facialexpressions, and gestures Proxemics (proximity) Use of space to signal privacy or attraction Haptics Touch Oculesics Eye contact Chronemics Use of time, waiting, pausing Olfactics Smell Vocalics Tone of voice, timbre, volume, speed Sound symbols Grunting, mmm, er, ah, uh-huh, mumbling Silence Pausing, waiting, secrecy Posture Position of the body, stance Adornment Clothing, jewellery, hairstyle Locomotion Walking, running, staggering, limping
Facial ExpressionsFace is the index of MindThe eyes, the lips and themuscles express manyfeelingsIt can also be deceived bymanipulation
Eyes/eyecontactStare or fixed gaze suggestinvolvement or wonder or eyedisapproval.Raised looks showdominance.Downcast looks suggestweakness and submissionDirect eye contactcommunicateshonesty, transparency andneutral attitude
o Positive GesturesOpen PalmsEye-to-eyeconfrontationSmileEqual HandshakePosturesStanding positionWalking styleHand Movements
NONVERBALBEHAVIORINTERPRETATIONBrisk, erect walk ConfidenceStanding with hands onhipsReadiness, aggressionSitting with legscrossed, foot kickingslightlyBoredomSitting, legs apart Open, relaxedArms crossed on chest DefensivenessWalking with hands inpockets, shouldershunchedDejection
NONVERBALBEHAVIORINTERPRETATIONHand to cheek Evaluation, thinkingTouching, slightlyrubbing noseRejection, doubt, lyingRubbing the eye Doubt, disbeliefHands clasped behindbackAnger, frustration,apprehensionLocked ankles ApprehensionHead resting in hand,eyes downcastBoredomRubbing hands Anticipation
Importanceconfidence-buildingexpressions andgesturesawareness of non-verbal cuesavoidingmisunderstandingsConclusion