Have you ever heard anyonesay, "His actions spoke soloudly I couldnt hear what hesaid?"
• Can I help!• Trust me!• You’re ingoodhands!• HelpingHand
• Rejected• Disappointed• Lost it.
What Does This Mean?• Now just stopthat!• Get out of here!• Defensive• Oppositional
• So tell memore!• Open• Accepting• Welcoming
TODAY’S LESSONIS?
Non verbalCommunicationand use ofbody language
What is CommunicationCommunication in general is process ofsending and receiving messages thatenables humans to share kno...
Non-verbalcommunicationincludes facialexpressions, eyecontact, tone ofvoice, body postureand motions, andpositioning with...
 According to the socialanthropologist, EdwardT. Hall, in a normalconversation betweentwo persons, less than35% of the so...
Have you everheard anyonesay, "His actionsspoke so loudly Icouldnt hear whathe said?"
Categories Physical (Kinesics).This is the personaltype ofcommunication. Itincludes facialexpressions, toneof voice, sens...
Aesthetic. This is thetype of communicationthat takes placethrough creativeexpressions: playinginstrumental music,dancing...
Physical Aspects of Non Verbal communication. Kinesics (body language) Body motions such as shrugs, foottapping, drummin...
Facial ExpressionsFace is the index of MindThe eyes, the lips and themuscles express manyfeelingsIt can also be deceived b...
7 UniversalRecognizedEmotions throughFacial Expressions1.Fear 2. Anger 3. surprise 4.contempt 5.disgust 6. happiness7. sad...
Eyes/eyecontactStare or fixed gaze suggestinvolvement or wonder or eyedisapproval.Raised looks showdominance.Downcast look...
o Positive GesturesOpen PalmsEye-to-eyeconfrontationSmileEqual HandshakePosturesStanding positionWalking styleHand Movements
NONVERBALBEHAVIORINTERPRETATIONBrisk, erect walk ConfidenceStanding with hands onhipsReadiness, aggressionSitting with leg...
NONVERBALBEHAVIORINTERPRETATIONHand to cheek Evaluation, thinkingTouching, slightlyrubbing noseRejection, doubt, lyingRubb...
Importanceconfidence-buildingexpressions andgesturesawareness of non-verbal cuesavoidingmisunderstandingsConclusion
Q & AQUESTIONSIFANY
NON-VERBAL COMMUNICATION
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NON-VERBAL COMMUNICATION

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NON-VERBAL COMMUNICATION

  1. 1. Have you ever heard anyonesay, "His actions spoke soloudly I couldnt hear what hesaid?"
  2. 2. • Can I help!• Trust me!• You’re ingoodhands!• HelpingHand
  3. 3. • Rejected• Disappointed• Lost it.
  4. 4. What Does This Mean?• Now just stopthat!• Get out of here!• Defensive• Oppositional
  5. 5. • So tell memore!• Open• Accepting• Welcoming
  6. 6. TODAY’S LESSONIS?
  7. 7. Non verbalCommunicationand use ofbody language
  8. 8. What is CommunicationCommunication in general is process ofsending and receiving messages thatenables humans to share knowledge,attitudes, and skills. Although we usuallyidentify communication with speech,communication is composed of twodimensions - verbal and nonverbal
  9. 9. Non-verbalcommunicationincludes facialexpressions, eyecontact, tone ofvoice, body postureand motions, andpositioning withingroups. It may alsoinclude the way wewear our clothes orthe silence we keep.
  10. 10.  According to the socialanthropologist, EdwardT. Hall, in a normalconversation betweentwo persons, less than35% of the socialmeanings is actuallytransmitted by words. So, at least 65% of it isconveyed through thebody (non-verbalchannel).
  11. 11. Have you everheard anyonesay, "His actionsspoke so loudly Icouldnt hear whathe said?"
  12. 12. Categories Physical (Kinesics).This is the personaltype ofcommunication. Itincludes facialexpressions, toneof voice, sense oftouch, sense ofsmell, and bodymotions.
  13. 13. Aesthetic. This is thetype of communicationthat takes placethrough creativeexpressions: playinginstrumental music,dancing, painting andsculpturing.
  14. 14. Physical Aspects of Non Verbal communication. Kinesics (body language) Body motions such as shrugs, foottapping, drumming fingers, eye movements such as winking, facialexpressions, and gestures Proxemics (proximity) Use of space to signal privacy or attraction Haptics Touch Oculesics Eye contact Chronemics Use of time, waiting, pausing Olfactics Smell Vocalics Tone of voice, timbre, volume, speed Sound symbols Grunting, mmm, er, ah, uh-huh, mumbling Silence Pausing, waiting, secrecy Posture Position of the body, stance Adornment Clothing, jewellery, hairstyle Locomotion Walking, running, staggering, limping
  15. 15. Facial ExpressionsFace is the index of MindThe eyes, the lips and themuscles express manyfeelingsIt can also be deceived bymanipulation
  16. 16. 7 UniversalRecognizedEmotions throughFacial Expressions1.Fear 2. Anger 3. surprise 4.contempt 5.disgust 6. happiness7. sadness
  17. 17. Eyes/eyecontactStare or fixed gaze suggestinvolvement or wonder or eyedisapproval.Raised looks showdominance.Downcast looks suggestweakness and submissionDirect eye contactcommunicateshonesty, transparency andneutral attitude
  18. 18. o Positive GesturesOpen PalmsEye-to-eyeconfrontationSmileEqual HandshakePosturesStanding positionWalking styleHand Movements
  19. 19. NONVERBALBEHAVIORINTERPRETATIONBrisk, erect walk ConfidenceStanding with hands onhipsReadiness, aggressionSitting with legscrossed, foot kickingslightlyBoredomSitting, legs apart Open, relaxedArms crossed on chest DefensivenessWalking with hands inpockets, shouldershunchedDejection
  20. 20. NONVERBALBEHAVIORINTERPRETATIONHand to cheek Evaluation, thinkingTouching, slightlyrubbing noseRejection, doubt, lyingRubbing the eye Doubt, disbeliefHands clasped behindbackAnger, frustration,apprehensionLocked ankles ApprehensionHead resting in hand,eyes downcastBoredomRubbing hands Anticipation
  21. 21. Importanceconfidence-buildingexpressions andgesturesawareness of non-verbal cuesavoidingmisunderstandingsConclusion
  22. 22. Q & AQUESTIONSIFANY

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