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利益行銷:行銷不只是拉關係和賣商品
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利益行銷:行銷不只是拉關係和賣商品

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傳統的推/拉式行銷(push/pull marketing)不再有效,即使強調顧客關係管理也不管用,明智的標竿企業需導入最新的維護顧客利益策略,以增加獲利和強化競爭能力。本書詳述為何需要它?如何接受它?如何讓它在企業內發生、發酵?

傳統的推/拉式行銷(push/pull marketing)不再有效,即使強調顧客關係管理也不管用,明智的標竿企業需導入最新的維護顧客利益策略,以增加獲利和強化競爭能力。本書詳述為何需要它?如何接受它?如何讓它在企業內發生、發酵?

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