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NCCET Webinar - Strategies for an Economic Downturn

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Learn effective strategies for making data driven decisions to keep your operations afloat during tough economic times. More at http://www.nccet.org

Learn effective strategies for making data driven decisions to keep your operations afloat during tough economic times. More at http://www.nccet.org

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  • 1. Strategies for an Economic Downturn Learn effective strategies for making data driven decisions to keep your operations afloat during tough economic times
  • 2. Presenters
    • Laurie Radke, Dean
    • Corporate Training & Economic Development
    • Northeast Wisconsin Technical College
    • 920-498-6995
    • [email_address]
    • Charlene Templeton, Executive Director
    • Community and Professional Programs
    • Anne Arundel Community College
    • 410-777-2662
    • [email_address]
  • 3. Presenter
    • Charlene Templeton
    • Executive Director
    • Community and Professional Programs
    • Anne Arundel Community College
  • 4. What is Data-Driven Decision-Making?
    • Use of data and relevant background information, to inform decisions related to planning and implementing program strategies at all levels of the institution.
    • “ Achieving the Dream”
  • 5. Why is Data-Driven Decision-Making Important?
    • Research shows that if planning is based on assessment information relevant to the desired courses/programs you want to offer, the probability is increased that they will meet financial and FTE goals.
    • Meet student needs
  • 6. Going From “if you build it they will come” to Making Informed Decisions
    • Data-driven decision making is a relatively recent idea that has emerged in the last 10-15 years in response to the perceived lack of informed decisions due to:
      • Most institutions rely on a transaction processing system as the primary platform to support their needs for information and analysis
      • Many institutions use advanced applications of academic analytics most frequently in student services and least frequently in grants and continuing education management
      • Use of analytics varies in functional area
      • Data was experiential
  • 7. Reasons to Implement Data-Driven Decision-Making
    • College administrators and legislators demand for evidence based results
    • Quality improvements in all current reporting information
    • Increased awareness of financial/programming information
    • Staff is being held more accountable for making sound business decisions.
    • Consider information about the demographic and instructional variables that influence programs
    • Identifying trends, cycles and seasonability in time
    • Ability to understand the economic/business landscape and respond to it
  • 8. Choices of Technology Platforms
    • Level 1 – Transactional system
    • Level 2 – Operational data storage in conjunction with an extract, transform and load tool – queries
    • Level 3 – Enterprise data warehouse and/or multiple data marts used in conjunction with an load tool, online analytical processing tools or executive dashboard.
  • 9. Process For Making Data-Driven Decisions
  • 10. Anne Arundel Community College’s Operations Staff
    • Processed 62,000 + registrations
    • Section maintenance of 12,000 + sections
    • 5,000 + room assignments
    • Generated 7,500 + student evaluation packets
    • Generated 4,500 + faculty contracts
    • Responded to over 35,000 telephone calls
  • 11. AACC Noncredit Enrollment
    • FY 2008
    • FY 2009
  • 12. AACC Weekly Enrollment Report
  • 13. AACC Weekly Dashboard
  • 14. Resources
    • Economic Modeling Specialist Inc. http://www.economicmodeling.com/
    • Official websites for your state
      • http://www.maryland.gov
    • Data Mining
      • http://www.statisticsjobs.com/
      • http://www.SASjobs.com
    • NCCET
      • http://www.nccet.org/
    • League of Innovation
      • http://www.league.org/index.cfm
    • Websites - Listings in other community college catalogues
  • 15. Presenter
    • Laurie Radke, Dean
    • Corporate Training & Economic Development
    • Northeast Wisconsin Technical College
    • 920-498-6995
    • [email_address]
  • 16. Data Beyond Delivery
    • Data is critical when making decisions related to infrastructure and process
    • Growth and sustainability is expected
  • 17. But We Are In A Recession
    • Did you know historically the most innovative time for the United States was during the Great Depression
    • Think, create and innovate
  • 18. Operational Challenges
    • Decreased Budget
    • Reduced Staffing
    • Increased demand for services
    • Skilled worker shortage
    • Decrease in traditional revenue streams
  • 19. When the data tells you to build capacity and you don’t have $$$
    • Become “Lean” – to increase capacity to serve more with the same
      • Lean Office
    • Maintain a continuous improvement model
    • Build Strategic partnerships
  • 20. Continuous Improvement
    • Three Key Objectives
      • 1. Identify waste and variation in your process
      • 2. Apply tools to reduce and/or eliminate waste and variation
      • 3. Make your process flow
  • 21. Lean/Six Sigma
    • Define Lean- A systematic approach to identify and eliminate waste (non-value added activities) through continuous improvement.
    • Define Six Sigma- is an organized approach to continually improve the performance of a process by discovering the causes of variation
  • 22. Characteristics of Six Sigma
    • Data and measurement based
    • Uses wide range of statistical tools and root cause analysis skills
    • Uses wide range of project management skills
    • Follows a disciplined series of steps
    • Team oriented
  • 23. Partnerships
    • Data indentifies customer need
    • Required to build content and capacity without budget or staff
    • Partnership and collaborate
    • Develop MOU with outside vendor
      • CrossRoads- simulated driving
      • Optima – Lean consulting
      • Ed2go
  • 24. Questions and Answers
  • 25. Presenters
    • Laurie Radke, Dean
    • Corporate Training & Economic Development
    • Northeast Wisconsin Technical College
    • 920-498-6995
    • [email_address]
    • Charlene Templeton, Executive Director
    • Community and Professional Programs
    • Anne Arundel Community College
    • 410-777-2662
    • [email_address]