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The Ill-Prepared U.S. Workforce<br />Exploring the Challenges of Employer-Provided Workforce Readiness Training<br />
A joint study by<br />ASTD, The Conference Board, Corporate Voices for Working Families, and SHRM<br />
The Study<br />Data collected in 2008<br />217 employers<br />Examine corporate practices on training newly hired graduate...
Definitions used in survey<br />Workforce Readiness Training<br />Includes skills employers believe necessary to function ...
Definitions used in survey<br />Job-Specific Training:<br />Prepares employees to perform a specific function in an organi...
The Problems:<br />New hires lack basic workforce readiness skills<br />Companies try to close the gap but do not achieve ...
Almost half of employers provide workforce readiness training programs<br />Programs are only “moderately” or “somewhat” s...
Programs offered do not meet company needs<br />Leadership, teamwork, and IT training programs in place<br />Applied and b...
Respondents report uneven success in workforce readiness programs: from deficiency to adequacy<br />Not at all:			3.6%<br ...
Respondents report uneven success in workforce readiness programs: from adequacy to excellence<br />Not at all:			3.5%<br ...
Gap between Need and Provision<br />Training programs offered don’t meet employer’s greatest needs:<br />91.7% report “hig...
Five Applied Skill areas receiving “high need” rating by more than 40% of respondents<br />Creativity/Innovation<br />Ethi...
Smaller gaps exist in IT Application, Leadership, and Teamwork/Collaboration<br />25% or less of a gap between need and pr...
Workforce readiness gaps most pronounced in applied skills<br />Two major exceptions:<br />Reading Comprehension<br />Writ...
What is the cost of an ill-prepared workforce?<br />It’s hard to tell.<br />Companies don’t separate workforce readiness t...
For those who offer workforce readiness training and do track expenditures:<br />19.1% of learning budget goes to workforc...
For those who don’t offer workforce readiness training and do track expenditures:<br />66% goes to job-specific training<b...
The Ill-Prepared U.S. Workforce<br />Potential path for workforce readiness: <br />Informal Learning and Social Media<br /...
Potential path for workforce readiness: <br />Informal Learning and Social Media<br />Use company intranet: 	70.8 %<br />E...
Potential path for workforce readiness: <br />Informal Learning and Social Media<br />Self Learning Modules		47.7%<br />Co...
Potential path for workforce readiness: <br />Informal Learning and Social Media<br />Spontaneity and Effectiveness are to...
Success Stories and Best Practices<br />CVS Caremark/TJX  Companies, Inc.<br />Northrop Grumman’s Apprentice School<br />Y...
Some companies do not hire and train unprepared new entrants.<br />American  Express has created a very specific, detailed...
Closing the Gap: Schools that Work<br />High Tech High<br />Interest-Based Learning<br />Source; Tony Wagner, The Global A...
Improving Workforce Readiness:<br />What Business Can Do<br />Education + philanthropy, but philanthropic dollars rarely t...
Improving Workforce Readiness:<br />What Business Can Do<br />Be clear about what workforce readiness requires<br />Track ...
Improving Workforce Readiness:<br />What Business Can Do<br />Coordinate initiatives between HR, community relations, and ...
Improving Workforce Readiness:<br />What Business Can Do<br />Make the business case for workforce readiness programs by g...
Questions?<br />The Ill-Prepared U.S. Workforce<br />
The Ill-Prepared U.S. Workforce:<br />Exploring the Challenges of Employer-Provided Workforce Readiness Training<br />
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NCCET Webinar - Ill Prepared Workforce Presentation For Nccet

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  1. 1. The Ill-Prepared U.S. Workforce<br />Exploring the Challenges of Employer-Provided Workforce Readiness Training<br />
  2. 2. A joint study by<br />ASTD, The Conference Board, Corporate Voices for Working Families, and SHRM<br />
  3. 3. The Study<br />Data collected in 2008<br />217 employers<br />Examine corporate practices on training newly hired graduates<br />3 educational levels<br />High School<br />Two-year College<br />Four-year College<br />The Ill-Prepared U.S. Workforce<br />
  4. 4. Definitions used in survey<br />Workforce Readiness Training<br />Includes skills employers believe necessary to function effectively in workplace and that new entrants should have when hired. Sometimes referred to as “remedial training.”<br />The Ill-Prepared U.S. Workforce<br />
  5. 5. Definitions used in survey<br />Job-Specific Training:<br />Prepares employees to perform a specific function in an organization<br />Career Development Training:<br />Supports employees’ career advancement or promotional opportunities<br />The Ill-Prepared U.S. Workforce<br />
  6. 6. The Problems:<br />New hires lack basic workforce readiness skills<br />Companies try to close the gap but do not achieve satisfactory results<br />The Ill-Prepared U.S. Workforce<br />
  7. 7. Almost half of employers provide workforce readiness training programs<br />Programs are only “moderately” or “somewhat” successful at best<br />Employers do not track expenses of these programs<br />The Ill-Prepared U.S. Workforce<br />
  8. 8. Programs offered do not meet company needs<br />Leadership, teamwork, and IT training programs in place<br />Applied and basic skills are lacking<br />Basics: reading, writing, arithmetic<br />Applied: critical thinking, problem solving<br />The Ill-Prepared U.S. Workforce<br />
  9. 9. Respondents report uneven success in workforce readiness programs: from deficiency to adequacy<br />Not at all: 3.6%<br />Somewhat: 30.9%<br />Moderately: 23.6%<br />Successful: 40.0%<br />Very Successful: 1.8%<br />The Ill-Prepared U.S. Workforce<br />
  10. 10. Respondents report uneven success in workforce readiness programs: from adequacy to excellence<br />Not at all: 3.5%<br />Somewhat: 24.6%<br />Moderately: 35.1%<br />Successful: 19.3%<br />Very Successful: 17.5%<br />The Ill-Prepared U.S. Workforce<br />
  11. 11. Gap between Need and Provision<br />Training programs offered don’t meet employer’s greatest needs:<br />91.7% report “high need” for Critical Thinking/Problem Solving skills<br />55.9% report “high need” for basic skill of writing in English <br />The Ill-Prepared U.S. Workforce<br />
  12. 12. Five Applied Skill areas receiving “high need” rating by more than 40% of respondents<br />Creativity/Innovation<br />Ethics/Social Responsibility<br />Professional/Work Ethic<br />Lifelong Learning/Self-Direction<br />Critical Thinking/Problem Solving<br />The Ill-Prepared U.S. Workforce<br />
  13. 13. Smaller gaps exist in IT Application, Leadership, and Teamwork/Collaboration<br />25% or less of a gap between need and provision<br />Smaller gaps also in Oral and Written Communications, Diversity<br />The Ill-Prepared U.S. Workforce<br />
  14. 14. Workforce readiness gaps most pronounced in applied skills<br />Two major exceptions:<br />Reading Comprehension<br />Writing in English<br />The Ill-Prepared U.S. Workforce<br />
  15. 15. What is the cost of an ill-prepared workforce?<br />It’s hard to tell.<br />Companies don’t separate workforce readiness training from new entrant training<br />It’s done on an as-needed, ad hoc basis<br />Often viewed as career development<br />Blended with other types of training<br />The Ill-Prepared U.S. Workforce<br />
  16. 16. For those who offer workforce readiness training and do track expenditures:<br />19.1% of learning budget goes to workforce readiness training<br />61.3 % goes to job-specific training<br />19.7 % goes to career development<br />The Ill-Prepared U.S. Workforce<br />
  17. 17. For those who don’t offer workforce readiness training and do track expenditures:<br />66% goes to job-specific training<br />34% goes to career development<br />The Ill-Prepared U.S. Workforce<br />
  18. 18. The Ill-Prepared U.S. Workforce<br />Potential path for workforce readiness: <br />Informal Learning and Social Media<br />Most companies who offer readiness training use informal learning and Web 2.0 technologies to facilitate training<br />
  19. 19. Potential path for workforce readiness: <br />Informal Learning and Social Media<br />Use company intranet: 70.8 %<br />Email: 63.1%<br />Mentoring: 60.0%<br />Coaching: 55.4%<br />Open Agenda 53.8%<br />The Ill-Prepared U.S. Workforce<br />
  20. 20. Potential path for workforce readiness: <br />Informal Learning and Social Media<br />Self Learning Modules 47.7%<br />Communities of Practice 21.5%<br />Online Groups 18.5%<br />Wikis 16.9%<br />Podcasts 15.4%<br />Social Networks 10.8%<br />The Ill-Prepared U.S. Workforce<br />
  21. 21. Potential path for workforce readiness: <br />Informal Learning and Social Media<br />Spontaneity and Effectiveness are top reasons for using informal learning activities<br />Occur naturally 64.6%<br />Cost effectiveness 63.1%<br />Customization 47.7%<br />Less Time 43.1%<br />Quick Results 40.0%<br />The Ill-Prepared U.S. Workforce<br />
  22. 22. Success Stories and Best Practices<br />CVS Caremark/TJX Companies, Inc.<br />Northrop Grumman’s Apprentice School<br />Yum! Brands<br />Harper Industries<br />The Ill-Prepared U.S. Workforce<br />
  23. 23. Some companies do not hire and train unprepared new entrants.<br />American Express has created a very specific, detailed hiring profile to assure its entrants have the right skills.<br />The Ill-Prepared U.S. Workforce<br />
  24. 24. Closing the Gap: Schools that Work<br />High Tech High<br />Interest-Based Learning<br />Source; Tony Wagner, The Global Achievement Gap: Why Even Our Best Schools Don’t Teach the New Survival Skills Our Children Need—And What We Can Do About It, 2008. <br />The Ill-Prepared U.S. Workforce<br />
  25. 25. Improving Workforce Readiness:<br />What Business Can Do<br />Education + philanthropy, but philanthropic dollars rarely tied to workforce readiness initiatives.<br />Business community not speaking in clear, unified voice about what is needed for educational investment<br />The Ill-Prepared U.S. Workforce<br />
  26. 26. Improving Workforce Readiness:<br />What Business Can Do<br />Be clear about what workforce readiness requires<br />Track cost and quality of various training programs<br />Offer direct training or funding with corp. philanthropic monies<br />K-12 <br />technical schools<br />colleges<br />The Ill-Prepared U.S. Workforce<br />
  27. 27. Improving Workforce Readiness:<br />What Business Can Do<br />Coordinate initiatives between HR, community relations, and corp. philanthropy depts.<br />Make full use of publicly funded sources<br />Leverage community relations and training investments<br />Public policy focus<br />The Ill-Prepared U.S. Workforce<br />
  28. 28. Improving Workforce Readiness:<br />What Business Can Do<br />Make the business case for workforce readiness programs by going beyond improving specific skills.<br />Illustrate the impact on bottom-line results.<br />The Ill-Prepared U.S. Workforce<br />
  29. 29. Questions?<br />The Ill-Prepared U.S. Workforce<br />
  30. 30. The Ill-Prepared U.S. Workforce:<br />Exploring the Challenges of Employer-Provided Workforce Readiness Training<br />

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