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NCCET Webinar - Ill Prepared Workforce Presentation For Nccet
 

NCCET Webinar - Ill Prepared Workforce Presentation For Nccet

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NCCET Webinar - Ill Prepared Workforce Presentation

NCCET Webinar - Ill Prepared Workforce Presentation

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    NCCET Webinar - Ill Prepared Workforce Presentation For Nccet NCCET Webinar - Ill Prepared Workforce Presentation For Nccet Presentation Transcript

    • The Ill-Prepared U.S. Workforce
      Exploring the Challenges of Employer-Provided Workforce Readiness Training
    • A joint study by
      ASTD, The Conference Board, Corporate Voices for Working Families, and SHRM
    • The Study
      Data collected in 2008
      217 employers
      Examine corporate practices on training newly hired graduates
      3 educational levels
      High School
      Two-year College
      Four-year College
      The Ill-Prepared U.S. Workforce
    • Definitions used in survey
      Workforce Readiness Training
      Includes skills employers believe necessary to function effectively in workplace and that new entrants should have when hired. Sometimes referred to as “remedial training.”
      The Ill-Prepared U.S. Workforce
    • Definitions used in survey
      Job-Specific Training:
      Prepares employees to perform a specific function in an organization
      Career Development Training:
      Supports employees’ career advancement or promotional opportunities
      The Ill-Prepared U.S. Workforce
    • The Problems:
      New hires lack basic workforce readiness skills
      Companies try to close the gap but do not achieve satisfactory results
      The Ill-Prepared U.S. Workforce
    • Almost half of employers provide workforce readiness training programs
      Programs are only “moderately” or “somewhat” successful at best
      Employers do not track expenses of these programs
      The Ill-Prepared U.S. Workforce
    • Programs offered do not meet company needs
      Leadership, teamwork, and IT training programs in place
      Applied and basic skills are lacking
      Basics: reading, writing, arithmetic
      Applied: critical thinking, problem solving
      The Ill-Prepared U.S. Workforce
    • Respondents report uneven success in workforce readiness programs: from deficiency to adequacy
      Not at all: 3.6%
      Somewhat: 30.9%
      Moderately: 23.6%
      Successful: 40.0%
      Very Successful: 1.8%
      The Ill-Prepared U.S. Workforce
    • Respondents report uneven success in workforce readiness programs: from adequacy to excellence
      Not at all: 3.5%
      Somewhat: 24.6%
      Moderately: 35.1%
      Successful: 19.3%
      Very Successful: 17.5%
      The Ill-Prepared U.S. Workforce
    • Gap between Need and Provision
      Training programs offered don’t meet employer’s greatest needs:
      91.7% report “high need” for Critical Thinking/Problem Solving skills
      55.9% report “high need” for basic skill of writing in English
      The Ill-Prepared U.S. Workforce
    • Five Applied Skill areas receiving “high need” rating by more than 40% of respondents
      Creativity/Innovation
      Ethics/Social Responsibility
      Professional/Work Ethic
      Lifelong Learning/Self-Direction
      Critical Thinking/Problem Solving
      The Ill-Prepared U.S. Workforce
    • Smaller gaps exist in IT Application, Leadership, and Teamwork/Collaboration
      25% or less of a gap between need and provision
      Smaller gaps also in Oral and Written Communications, Diversity
      The Ill-Prepared U.S. Workforce
    • Workforce readiness gaps most pronounced in applied skills
      Two major exceptions:
      Reading Comprehension
      Writing in English
      The Ill-Prepared U.S. Workforce
    • What is the cost of an ill-prepared workforce?
      It’s hard to tell.
      Companies don’t separate workforce readiness training from new entrant training
      It’s done on an as-needed, ad hoc basis
      Often viewed as career development
      Blended with other types of training
      The Ill-Prepared U.S. Workforce
    • For those who offer workforce readiness training and do track expenditures:
      19.1% of learning budget goes to workforce readiness training
      61.3 % goes to job-specific training
      19.7 % goes to career development
      The Ill-Prepared U.S. Workforce
    • For those who don’t offer workforce readiness training and do track expenditures:
      66% goes to job-specific training
      34% goes to career development
      The Ill-Prepared U.S. Workforce
    • The Ill-Prepared U.S. Workforce
      Potential path for workforce readiness:
      Informal Learning and Social Media
      Most companies who offer readiness training use informal learning and Web 2.0 technologies to facilitate training
    • Potential path for workforce readiness:
      Informal Learning and Social Media
      Use company intranet: 70.8 %
      Email: 63.1%
      Mentoring: 60.0%
      Coaching: 55.4%
      Open Agenda 53.8%
      The Ill-Prepared U.S. Workforce
    • Potential path for workforce readiness:
      Informal Learning and Social Media
      Self Learning Modules 47.7%
      Communities of Practice 21.5%
      Online Groups 18.5%
      Wikis 16.9%
      Podcasts 15.4%
      Social Networks 10.8%
      The Ill-Prepared U.S. Workforce
    • Potential path for workforce readiness:
      Informal Learning and Social Media
      Spontaneity and Effectiveness are top reasons for using informal learning activities
      Occur naturally 64.6%
      Cost effectiveness 63.1%
      Customization 47.7%
      Less Time 43.1%
      Quick Results 40.0%
      The Ill-Prepared U.S. Workforce
    • Success Stories and Best Practices
      CVS Caremark/TJX Companies, Inc.
      Northrop Grumman’s Apprentice School
      Yum! Brands
      Harper Industries
      The Ill-Prepared U.S. Workforce
    • Some companies do not hire and train unprepared new entrants.
      American Express has created a very specific, detailed hiring profile to assure its entrants have the right skills.
      The Ill-Prepared U.S. Workforce
    • Closing the Gap: Schools that Work
      High Tech High
      Interest-Based Learning
      Source; Tony Wagner, The Global Achievement Gap: Why Even Our Best Schools Don’t Teach the New Survival Skills Our Children Need—And What We Can Do About It, 2008.
      The Ill-Prepared U.S. Workforce
    • Improving Workforce Readiness:
      What Business Can Do
      Education + philanthropy, but philanthropic dollars rarely tied to workforce readiness initiatives.
      Business community not speaking in clear, unified voice about what is needed for educational investment
      The Ill-Prepared U.S. Workforce
    • Improving Workforce Readiness:
      What Business Can Do
      Be clear about what workforce readiness requires
      Track cost and quality of various training programs
      Offer direct training or funding with corp. philanthropic monies
      K-12
      technical schools
      colleges
      The Ill-Prepared U.S. Workforce
    • Improving Workforce Readiness:
      What Business Can Do
      Coordinate initiatives between HR, community relations, and corp. philanthropy depts.
      Make full use of publicly funded sources
      Leverage community relations and training investments
      Public policy focus
      The Ill-Prepared U.S. Workforce
    • Improving Workforce Readiness:
      What Business Can Do
      Make the business case for workforce readiness programs by going beyond improving specific skills.
      Illustrate the impact on bottom-line results.
      The Ill-Prepared U.S. Workforce
    • Questions?
      The Ill-Prepared U.S. Workforce
    • The Ill-Prepared U.S. Workforce:
      Exploring the Challenges of Employer-Provided Workforce Readiness Training