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Social Networks for Social Change (WSP 166)

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  • Not organizations (or markets)Not 2-way partnerships or alliancesInformal networking (cocktail parties)
  • Obama has tried a number of interactive Internet applications for his governmentCitizen’s briefing book: initiated during the transition for citizens to submit their ideas to the president. 44,000 proposals and 1.4 million votesEmbarrassing results …. Highest ranking idea was about marijuana legalization (despite being in the middle of two wars and an economic recession) In March, Office of Science and Technology Policy crowd-sourced to see how to best become transparent Got good ideas as well as a bunch of unrelated, pithy debates Currently, Joe Biden and his “middleclass task force” asks for comments from web-users Also,Twitter, youtube, Facebook, Flickr all have whitehouse accounts to disseminate informationPositives of Gov 2.0Expectation that citizens are to be consulted about everything all the timeInternet, in democratizing access to facts and figures, encourages decisions based on facts Negatives of Gov 2.0Extermists (either positive or negative) are more likely to participate, pushing the moderate voice asideEasy to spread lies Groups can simulate support to take over the public voice
  • Transcript

    • 1. Beijing
      Cambridge
      Chicago
      Delhi
      Dubai
      Hong Kong
      Johannesburg
      London
      Los Angeles
      Madrid
      Manila
      Social Networks for Social Change
      Stanford Continuing Studies
      Jan. 30, 2010
      Heather McLeod Grant & Diana Scearce, Instructors
      With Noah Flower, TA
      Moscow
      Mumbai
      Munich
      New York
      Palo Alto
      Paris
      San Francisco
      São Paulo
      Seoul
      Shanghai
      Singapore
      Tokyo
      Toronto
      This work is licensed under the Creative Commons Attribution Share Alike 3.0 Unported License.
      Zurich
    • 2. Class Agenda
      10:00 Welcome, Introductions, Goals, Agenda
      10:40 Network Basics
      11:15 Understanding your Network
      12:15 Lunch
      1:15 Characteristics of Healthy Networks
      2:10 Online Networks & Social Media
      3:00 Network Leadership & Mindset
      3:45 Closing Exercise
      4:00 Adjourn
    • 3. Who is the Monitor Institute?
      We are…
      part consulting firm, drawing on the talents of our own dedicated team and the resources of the global professional services firm, Monitor Group.
      part think tank, analyzing and anticipating important shifts in the rapidly changing context that leaders must navigate.
      part incubatorof new approaches. We work with clients and partners to test and prove new models for social impact.
    • 4. How can Network Approaches Increase Social Impact?
      In partnership with the David & Lucile Packard Foundation, Monitor Institute explored the role of social networks and social media in the non-profit sector
    • 5. Monitor Institute’s Network Practice
      Publications: “Working Wikily 2.0”
      Knowledge
      Building
      Blog: www.workingwikily.net
      Advocacy Organizations Research, Case Studies
      Capacity
      Building
      & CoPs
      Speaking and Training Sessions
      Network of Network Funders COP
      Client
      Service
      Integration of Network IP into Consulting Toolkit
      Projects with Monitor Institute Clients
    • 6. Our Blog and Publications
    • 7. Our Clients and Our Work
      New vehicles for working together, the “what”
      New ways of working, the “how”
      Foundations
      • How to design new social networks
      • 8. How to strengthen existing networks
      • 9. How to participate in networks
      • 10. How to do grantmaking for networks
      • 11. How to promote working wikily within
      Nonprofits
      • How to participate in, lead, and catalyze networks
      • 12. How to integrate traditional silos
      • 13. How to promote working wikily within
      Large established orgs
      • How to create a structure and culture that embodies working wikily
      • 14. Scaling via networks
      • 15. How to build a strategy that leverages networks as a way of achieving impact
      Social entrepreneurs
      • How to use network tools to raise awareness, create community and mobilize grassroots action
      Advocacy nonprofits
      • How to build a strategy that leverages networks as a way of achieving impact
      Existing networks
      • How to create a robust network strategy
      • 16. How to diagnose network health
      • 17. How to evaluate network effectiveness
      • 18. How to lead networks in a way that is the most effective for achieving results
      Fields/ecosystems
      We publish the broader insights that we gain so that actors beyond our direct clients can benefit from our learning.
    • 19. Goals and Objectives for Today’s Class
      Share network frameworks, tools, and case studies that we’ve developed
      Use interactive exercises to help you understand better how networks function, both online and offline
      Help you be more effective with your network strategies
    • 20. Class Agenda
      10:00 Welcome, Introductions, Goals, Agenda
      10:40 Network Basics
      11:15 Understanding your Network
      12:15 Lunch
      1:15 Characteristics of Healthy Networks
      2:10 Online Networks & Social Media
      3:00 Network Leadership & Mindset
      3:45 Closing Exercise
      4:00 Adjourn
    • 21. What are Networks?
      Groups of individuals or organizations connected through meaningful relationships. Can be online or offline or both.
    • 22. We’re most Interested in Networks With…
      Many participants
      Ability to self-organize
      Fueled by new technologies
      Collaborative mindset and behaviors
      Source of photo: http://www.midnightpoutine.ca/archives/flashmob1.jpg
    • 23. Networks Have Been Around Forever…
    • 24. New Technologies for Sharing Content…
      …New Online Spaces for Building Relationships
    • 25. Advances in Our Understanding of Networks…
      “If someone tells you that you can influence 1,000 people, it changes your way of seeing the world.”
      • Dr. James Fowler
    • …Combined with Established Group Processes
    • 26. “Working Wikily” = With a Network Mindset
      “… wikis and other social media tools are engendering a new, networked mindset—a way of working wikily—that is characterized by principles of openness, transparency, decentralized decision-making, and distributed action. "
      - Working Wikily 2.0
    • 27. What Do We Mean by “Working Wikily”?
      Established Ways of Working
      Working Wikily
      conversations
      communications
      Where are you? The answer will be different for different situations
    • 38. Obama Used Networks to Mobilize 13 M Supporters
      “One of my fundamental beliefs…is that real change comes from the bottom up. And there’s no more powerful tool for grass-roots organizing than the Internet.”
      • Barack Obama
    • His Administration is Experimenting with Gov. 2.0
      “We live in an age of democratic experimentation — both in our official institutions and in the many informal ways in which the public is consulted”
      • James Fishkin, Stanford political scientist
      Source: Whitehouse.gov; NY Times
    • 39. 250K Individuals Coordinated Protests
      “Ordinary folks are using the power of the Internet to organize. In the old days, organizing large groups of people required an organization. Now people can coordinate themselves.”
      • Wall Street Journal, April 15, 2009
    • Twitter “Emboldened” Iranian Election Protesters
      “If anyone had questions about the power of citizen media, those questions were answered by the Iran protests.”
      • HamidTehrani (Iran editor for Global Voices)
      Source: ethanzuckerman.com/blog Twitter, youTube Time Magazine
    • 40. We’re Witnessing the Death of Old Models…
      “While newspaper circulation has long been in decline, the latest figures show the drop is accelerating…Weekday circulation declined 7.1% for the six months that ended March 31, compared with the previous year.”
      • New York Times, April 27,2009
    • …And New Models Are Emerging
    • 41. The Way Our Work Gets Done Is Changing
    • 42. Nonprofits Need to Find Ways to Work Wikily
      Increasing Number of Nonprofits
      Many Nonprofits Not at Scale
      More Competition for Resources
      82% of Nonprofits operate on less than $1M in budget
      • Center for Nonprofits ‘07
      Networks are one answer for increasing scale, efficiency, coordination, and impact
      Source: “Index of National Fundraising Performance, 2009 First Calendar Quarter Results”, Target Analytics, 2009, Alliance Trends
    • 43. Networks Can Address Diverse Challenges
      Working Wikily Potential
      Problem
      • Isolation
      • 44. Unmet needs
      • 45. Lack of power
      • 46. Duplication and fragmentation of effort
      • 47. Lack of shared knowledge
      • 48. Untapped talent and wisdom
      • 49. Suboptimal impact and challenges with growth
      • 50. Build community
      • 51. Engage people
      • 52. Advocate for policy change
      • 53. Coordinate resources and services
      • 54. Develop and share knowledge
      • 55. Innovate
      • 56. Get to scale
    • Build Community
      2008:
      162 Countries
      400,000 Ministers / Priests
      1980:
      205 Members
    • 57. Engage People
      2008: 400,000 Volunteers in
      104 Countries
      1985:
      Single-site Effort in US
    • 58. Advocate for Policy Change
      2009: 5+ Million Members
      1998: Email to
      100 friends
    • 59. Coordinate Resources and Services
      Total Loans
      2009: $66 million
      Total Loans
      2006: $1 million
    • 60. Develop and Share Knowledge
      14 Countries
      1,300 Trained Volunteers
      Interagency Program
      Integrated Fire Management
    • 61. Innovate
      “Open Sourcing Social Solutions”
      Internal, Proprietary
      R&D Labs
    • 62. - EGYPT-
      Get to Scale
      …transformingcommunities through collaborations to address root causes of poverty and homelessness
      Typical HFH country programs produce 200 houses each year
      In Egypt, HFH builds 1,000 houses a year, on average
      Source: Jane Wei-Skillern and Kerry Herman, “Habitat for Humanity—Egypt,” Harvard Business School Cases, October 3, 2006.
    • 63. Class Agenda
      10:00 Welcome, Introductions, Goals, Agenda
      10:40 Network Basics
      11:15 Understanding your Network
      12:15 Lunch
      1:15 Characteristics of Healthy Networks
      2:10 Online Networks & Social Media
      3:00 Network Leadership & Mindset
      3:45 Closing Exercise
      4:00 Adjourn
    • 64. How Are Networks Structured?
    • 65. The Green and Healthy Building Network: 2005
      Source: Barr Foundation “Green and Healthy Building Network Case Study” by Beth Tener, Al Neirenberg, Bruce Hoppe
    • 66. Source: Barr Foundation “Green and Healthy Building Network Case Study” by Beth Tener, Al Neirenberg, Bruce Hoppe
      The Green and Healthy Building Network: 2007
    • 67.
    • 68. Periphery
      Cluster
      Link
      Node
      Core
      Hub
      A Few Helpful Definitions
    • 69. A Typology of Organizing Structures
      Centralized
      • Nonprofit organizations (without explicit network structure)
      • 70. Membership organizations (Organizations with network component)
      • 71. Nonprofits with explicit network strategy and structure
      • 72. Coalition / Alliance (network of organizations)
      • 73. Networks of networks
      • 74. Ad hoc networks
      Decentralized
      Note: These categories often overlap. Most of the examples fit in to multiple categories.
      Developed from: Plastrik, Taylor, “Net Gains,” (2006); Anklam, “Net Work,” (2007); Krebs, Holley. “Building Smart Communities,” (2006).Source for Network Graphics: orgnet.com
    • 75. How do Movements and Campaigns Relate?
      Campaign
      Movement
      A effort to persuade others to accept, modify, or abandon certain ideas, attitudes, practices, or behavior. Organized and led by a formal group and/or coalition
      A large, informal grouping that brings people together around shared values, provides structure and strategy for collective action, results in ‘new rules’
      Choose Justice:
      Campaign to Protect Roe
      Pro-Choice Movement
      Networks are enabling vehicles
      for building movements and campaigns
      Sources: Movement def’n- LokmanTsui on Marshall Ganz (www.lokman.org). Campaign def’n- Kotter Philip, Ned Roberto and Nancy Lee. Social Marketing: Improving the Quality of Life. Movement image - commondreams.org. Network graphics: orgnet.com
    • 76. 2
      Social Network Analysis: A Brief History
      Milgram - “Small World Experiment”
      Growth of organizational network analysis
      First “sociograms” drawn
      Explosion of cheap / free online platforms
      1930s
      1940s
      1950s
      1960s
      1970s
      1980s
      1990s
      2000s
      “Social networks” term coined
      Granovetter -“The Strength of Weak Ties”
      Source of sociogram image: Journal of Social Structure; Source of six degrees and weak ties images: Wikimedia commons; Source of online platform: KeyHubs
    • 77. Network Mapping can be Low-Tech…
      Source: June Holley
    • 78. …Or More High-Tech
    • 79. What’s Possible from Network Mapping?
      • Visualize the network: see connections within the system
      • 80. Make visible network resources, and see flow of resources
      • 81. Spark strategic conversation among participants
      • 82. Assess the “health” of a network, diagnose
      • 83. Assess change in network over time
    • Using Network Maps to Increase Service Coordination
    • 84. Network by Organization Type
      Government
      Foundation
      Non-Profit
      For-Profit
      School
      Unknown
      Religious
      Other
      Maps Were Used to Analyze the Network
      A map of the different networks shows fairly loose connections
    • 85. How is Network Mapping Done?
      Validate &DiscussResults
      Identify
      Next
      Steps
      CollectData
      Analyze
      Data
      Frame the Problem
      Follow up
      Framework developed by Roberto Cremonini, Barr Foundation
    • 106. Class Agenda
      10:00 Welcome, Introductions, Goals, Agenda
      10:40 Network Basics
      11:15 Understanding your Network
      12:15 Lunch
      1:15 Characteristics of Healthy Networks
      2:10 Online Networks & Social Media
      3:00 Network Leadership & Mindset
      3:45 Closing Exercise
      4:00 Adjourn
    • 107. Class Agenda
      10:00 Welcome, Introductions, Goals, Agenda
      10:40 Network Basics
      11:15 Understanding your Network
      12:15 Lunch
      1:15 Characteristics of Healthy Networks
      2:10 Online Networks & Social Media
      3:00 Network Leadership & Mindset
      3:45 Closing Exercise
      4:00 Adjourn
    • 108. Characteristics of Healthy Networks: Overview
      Value
      • Clearly articulated give and get for participants
      • 109. Delivers value/ outcomes to participants
      • 110. Trust
      • 111. Diversity
      • 112. High engagement
      Participation
      • Balance of top-down and bottom-up logic
      • 113. Space for self-organized action
      Form
      Leadership
      • Embraces openness, transparency, decentralization
      • 114. Shared or facilitative leadership
      Governance
      • Reflective of the network’s diversity
      • 115. Transparent
      Connection
      • Strategic use of social media
      • 116. Ample shared space: on-line and in-person
      Capacity
      • Ability surface & tap network talent
      • 117. Model for sustainability
      Learning & Adaptation
      • Mechanisms for learning-capture
      • 118. Ability to gather and act on feedback
      Helpful Sources: M. Kearns and K. Showalter; J. Holley and V. Krebs; P. Plastrik and M. Taylor; J. W. Skillern; C. Shirky
    • 119. Characteristics of Healthy Networks: Value
      Value
      • Clearly articulated give and get for participants
      • 120. Delivers value/ outcomes to participants
    • Characteristics of Healthy Networks: Participation
      Participation
      • Trust: strong relationships
      • 121. Diversity: bridging and valuing differences
      • 122. High level of voluntary engagement
    • Characteristics of Healthy Networks: Form
      Form
      • Balance of top-down and bottom-up logic
      • 123. Space for self-organized action
      • Embraces openness, transparency, decentralization
      • 124. Shared leadership
      Leadership
      Characteristics of Healthy Networks: Leadership
    • 125. Arbitration Committee
      16 as of 3/21/09
      Stewards
      37 as of 3/3/09
      Bureaucrats
      29 active as of 12/22/08
      Administrators 1,648 as of 4/29/09
      Registered Users
      9,540,944 as of 4/29/09
      Characteristics of Healthy Networks: Governance
      Governance
      • Representative of the network’s diversity
      • 126. Transparent
    • Characteristics of Healthy Networks: Connection
      Connection
      • Strategic use of social media
      What’s your connection to mountaintop removal?
    • 127. Characteristics of Healthy Networks: Connection
      Connection
      • Ample shared space: on-line and in-person
    • Characteristics of Healthy Networks: Capacity
      • Ability surface & tap network talent
      Capacity
    • 128. Characteristics of Healthy Networks: Capacity
      • Model for sustainability
      Capacity
    • Characteristics of Healthy Networks: Learning & Adaptation
      Learning & Adaptation
      • Mechanisms for learning-capture / storytelling
      • 134. Ability to gather and act on feedback
    • How healthy is your network?
    • 135. Class Agenda
      10:00 Welcome, Introductions, Goals, Agenda
      10:40 Network Basics
      11:15 Understanding your Network
      12:15 Lunch
      1:15 Characteristics of Healthy Networks
      2:10 Online Networks & Social Media
      3:00 Network Leadership & Mindset
      3:45 Closing Exercise
      4:00 Adjourn
    • 136. Exercise:
      How comfortable are you with social media tools?
      Stand accordingly…
      Competing with Ashton Kutcher for Twitter followers?
      NOT AT ALL
      VERY
      Somewhere in between?
      Just got a Facebook account this week?
    • 137. There’s a lot of new tools to use out there.
    • 138. Social Media Milestones This Year
      Jan. 20th: Obama takes office as the first president to have campaigned through social media. CNN partners with Facebook to broadcast online users’ live commentary.
      March 28th: Earth Hour 2009 uses social media and mobilizes ten times the number of people as in 2008.
      June 13th: Iran’s Green Revolution protestors make heavy use of social media for organizing and promoting the cause.
      Today: $22 million in SMS donations have arrived at the Red Cross for relief work in Haiti, with a peak rate of $500K/hour during the NFL playoffs.
      October 18th: The UN End Poverty Now campaign uses social media to mobilize 173 million participants worldwide.
      April 17th: Ashton Kutcher beats CNN.com in a race to become the first to gain 1 million Twitter followers.
      October 9th: The “Sweet Seeds for Haiti” initiative in Facebook’s popular Farmville game raises over half a million in donations.
      November 1st: Kiva reaches $100 million in micro-loans distributed through its online giving marketplace.
      May 25th: Target gives Facebook users the choice of how to give away $3 million in company donations among 10 charities.
      As presented in “Social Media Blueprints 1.0” by ThinkSocial at the Paley Center for Media.
    • 139. Social Sector Use of New Media Tools
      According to a longitudinal study that included the 200 largest American charities, nonprofits are outpacing both business and academia in using social media to fundraise, market, and organize.
      A few key statistics:
      “If you think about it, often working on shoestring budgets and heartstring issues, the combination of nonprofits and social media makes perfect sense. Two of the biggest benefits of social media: efficiency and connectivity.”
      Blake Bowyer, EyeTraffic Media
      89%of the respondents use social media
      81%consider social media in their strategy
      79%use social networking and video blogging
      57%publish a blog
      45%say social media is important for fundraising
      Source: “Still Setting the Pace in Social Media” by Nora Barnes and Eric Mattson at the U. Mass Dartmouth Center for Marketing Research.
    • 140. Stories of Innovation and Impact
    • 141. Beth Kanter’s Framework on Getting Started
      There are now frameworks available from social media experts on how today’s tools can be used in a disciplined way, such as the one below from Beth Kanter:
      Beth Kanter publishes her ongoing thoughts about social media in the social sector at http://beth.typepad.com/.
    • 142. Further Resources
      Beth’s Blog: How Nonprofits Can Use Social Media
      “A place to capture and share ideas, experiment with and exchange links and resources about the adoption challenges, strategy, and ROI of nonprofits and social media.” (By Beth Kanter.)
      WeAreMedia Project: The Social Media Starter Kit for Nonprofits
      A wiki with a growing collection of social media strategies, tools, and best practices. (Established by the Nonprofit Technology Network and curated by Beth Kanter.)
      Social by Social: A Practical Guide to Using New Technologies to Deliver Social Impact
      A book and free online guide aimed at helping nonprofits of every size and type put social media to practical use.
      New Organizing Institute’s Bootcamp
      A week-long intensive training session on campaigning, new media, online organizing, data and technology.
      Conferences:
      • Nonprofit Technology Network (N-TEN)
      • 143. Net-Squared: Remixing the Web for Social Change
      • 144. Personal Democracy Forum
      Additional resources are listed in the Resources section of the Working Wikily blog at http://workingwikily.net/resources.html
    • 145. Class Agenda
      10:00 Welcome, Introductions, Goals, Agenda
      10:40 Network Basics
      11:15 Understanding your Network
      12:15 Lunch
      1:15 Characteristics of Healthy Networks
      2:10 Online Networks & Social Media
      3:00 Network Leadership & Mindset
      3:45 Closing Exercise
      4:00 Adjourn
    • 146. Characteristics of Healthy Networks: Overview
      Value
      • Clearly articulated give and get for participants
      • 147. Delivers value/ outcomes to participants
      • 148. Trust
      • 149. Diversity
      • 150. High engagement
      Participation
      • Balance of top-down and bottom-up logic
      • 151. Space for self-organized action
      Form
      Leadership
      • Embraces openness, transparency, decentralization
      • 152. Shared leadership
      Governance
      • Representative of the network’s diversity
      • 153. Transparent
      Connection
      • Strategic use of social media
      • 154. Ample shared space: on-line and in-person
      Capacity
      • Ability surface & tap network talent
      • 155. Model for sustainability
      Learning & Adaptation
      • Mechanisms for learning-capture
      • 156. Ability to gather and act on feedback
      Helpful Sources: M. Kearns and K. Showalter; J. Holley and V. Krebs; P. Plastrik and M. Taylor; J. W. Skillern; C. Shirky
    • 157. The Network Mindset
      Organization Orientation
      Network Orientation
      Mindset
      Competition
      Collaboration
      Strategy
      Grow the organization
      Grow the network
      Behaviors
      Compete for resources
      Protect knowledge
      Competitive advantage
      Hoard talent
      Share resources
      Open source IP
      Develop competitors
      Cultivate leadership
      Source: Heather McLeod Grant and Leslie R. Crutchfield, “Forces for Good,” (2007).
    • 158. How is Leading with a Network Mindset Different?
      Network
      Leadership
      Organizational
      Leadership
      What would it take for you to work more wikily?
    • 172. Network Leadership Roles
      Organizer
      • Establishes value proposition(s)
      • 173. Establishes first links to participants
      Funder
      • Provides initial resources for organizing the network
      Weaver
      • Works to increase connections among participants
      • 174. May focus on growing the network by connecting to new participants
      • 175. Can be multiple people with formal and informal roles
      Facilitator / Coordinator
      • Helps participants to undertake collective action
      • 176. Ensures flow of information and other resources
      Technology Steward
      • Facilitates the network use of online technology to learn, coordinate, connect or share information together
      Sources: Peter Plastrik and Madeleine Taylor, Net Gains (2006); Beth Kanter; Stephanie Lowell , Building the Field of Dreams (2007); White, Wenger, and Smith, Digital Habitats (2009)
    • 177. What is the Work of Network Leadership?
      Convene diverse people and groups
      Engage network participants
      Generate collective action
      Broker connections and bridge difference
      Build social capital – emphasize trust
      Nurture self-organization
      Genuinely participate
      Leverage technology
      Create, and protect network ‘space’
      Source: Adapted from Net Work by Patti Anklam (2007) and “Vertigo and the Intentional Inhabitant: Leadership in a Connected World” by Bill Traynor (2009)
      Source of picture: flickr
    • 178. A Few Challenges Faced by Network Leaders
      Unlearning past behaviors and frameworks (organizational mindset)
      Engaging and inspiring network participants without being controlling
      Letting go of control
      Determining network boundaries
      Dealing with information overload
      Making the case; measuring success
      Learning and leveraging new technologies
      Source of images: Cut Throat Communications, Blog.com, Rutgers University RU FAIR, Kodaikanal International School, flickr
    • 179. What are the characteristics and skills of an effective network leader
      (and leader of ‘net work’)?
      Source for Network Graphic: orgnet.com
    • 180. Assessing Your Network Leadership
      • What is your network leadership work? What roles do you play?
      • 181. What are the skills and characteristics that will help you succeed?
      • 182. Which are your strengths? Which do you need to work on?
      • 183. What are 3 steps you can take to strengthen your network leadership? Be specific.
    • Class Agenda
      10:00 Welcome, Introductions, Goals, Agenda
      10:40 Network Basics
      11:15 Understanding your Network
      12:15 Lunch
      1:15 Characteristics of Healthy Networks
      2:10 Online Networks & Social Media
      3:00 Network Leadership & Mindset
      3:45 Closing Exercise
      4:00 Adjourn
    • 184. Eight Lessons We’re Learning
      Design your experiments around a problem, not the tools
      Experiment a lot, make only new mistakes
      Set appropriate expectations for time and effort required
      Prioritize human elements like trust and fun
      Understand your position within networks
      Push power to the edges
      Balance bottom-up and top-down strategies
      Be open and transparent
    • 185. So, Whether You’re Launching New Networks…
      Mom’s rising is new organization designed using network principles:
      open, flat, flexible, collaborative, adaptive, fast
    • 186. …or Transforming Old Organizations…
      AJLI: an older organization using network principles to transform itself
    • 187. The Choice is Yours
      Board
      Executive
      Director
      VP
      VP
      VP
      Manager
      Manager
      Manager
      Manager
      Manager
      Manager
      Manager
      Manager
      MEMBERS
    • 188. Thank You!
      Additional Resources:
      Networks Resources page
      on blog
      Beth’s Blog
      www.beth@typepad.org
      WeAreMedia training
      N-Ten, TechSoup, Net-Squared
      Case Foundation
      New Organizing Institute
      Personal Democracy Forum
      Blog (twitter):
      www.workingwikily.net
      Website:
      www.monitorinstitute.com