Social Networks for Social Change (WSP 166)

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  • Not organizations (or markets)Not 2-way partnerships or alliancesInformal networking (cocktail parties)
  • Obama has tried a number of interactive Internet applications for his governmentCitizen’s briefing book: initiated during the transition for citizens to submit their ideas to the president. 44,000 proposals and 1.4 million votesEmbarrassing results …. Highest ranking idea was about marijuana legalization (despite being in the middle of two wars and an economic recession) In March, Office of Science and Technology Policy crowd-sourced to see how to best become transparent Got good ideas as well as a bunch of unrelated, pithy debates Currently, Joe Biden and his “middleclass task force” asks for comments from web-users Also,Twitter, youtube, Facebook, Flickr all have whitehouse accounts to disseminate informationPositives of Gov 2.0Expectation that citizens are to be consulted about everything all the timeInternet, in democratizing access to facts and figures, encourages decisions based on facts Negatives of Gov 2.0Extermists (either positive or negative) are more likely to participate, pushing the moderate voice asideEasy to spread lies Groups can simulate support to take over the public voice

Transcript

  • 1. Beijing
    Cambridge
    Chicago
    Delhi
    Dubai
    Hong Kong
    Johannesburg
    London
    Los Angeles
    Madrid
    Manila
    Social Networks for Social Change
    Stanford Continuing Studies
    Jan. 30, 2010
    Heather McLeod Grant & Diana Scearce, Instructors
    With Noah Flower, TA
    Moscow
    Mumbai
    Munich
    New York
    Palo Alto
    Paris
    San Francisco
    São Paulo
    Seoul
    Shanghai
    Singapore
    Tokyo
    Toronto
    This work is licensed under the Creative Commons Attribution Share Alike 3.0 Unported License.
    Zurich
  • 2. Class Agenda
    10:00 Welcome, Introductions, Goals, Agenda
    10:40 Network Basics
    11:15 Understanding your Network
    12:15 Lunch
    1:15 Characteristics of Healthy Networks
    2:10 Online Networks & Social Media
    3:00 Network Leadership & Mindset
    3:45 Closing Exercise
    4:00 Adjourn
  • 3. Who is the Monitor Institute?
    We are…
    part consulting firm, drawing on the talents of our own dedicated team and the resources of the global professional services firm, Monitor Group.
    part think tank, analyzing and anticipating important shifts in the rapidly changing context that leaders must navigate.
    part incubatorof new approaches. We work with clients and partners to test and prove new models for social impact.
  • 4. How can Network Approaches Increase Social Impact?
    In partnership with the David & Lucile Packard Foundation, Monitor Institute explored the role of social networks and social media in the non-profit sector
  • 5. Monitor Institute’s Network Practice
    Publications: “Working Wikily 2.0”
    Knowledge
    Building
    Blog: www.workingwikily.net
    Advocacy Organizations Research, Case Studies
    Capacity
    Building
    & CoPs
    Speaking and Training Sessions
    Network of Network Funders COP
    Client
    Service
    Integration of Network IP into Consulting Toolkit
    Projects with Monitor Institute Clients
  • 6. Our Blog and Publications
  • 7. Our Clients and Our Work
    New vehicles for working together, the “what”
    New ways of working, the “how”
    Foundations
    • How to design new social networks
    • 8. How to strengthen existing networks
    • 9. How to participate in networks
    • 10. How to do grantmaking for networks
    • 11. How to promote working wikily within
    Nonprofits
    • How to participate in, lead, and catalyze networks
    • 12. How to integrate traditional silos
    • 13. How to promote working wikily within
    Large established orgs
    • How to create a structure and culture that embodies working wikily
    • 14. Scaling via networks
    • 15. How to build a strategy that leverages networks as a way of achieving impact
    Social entrepreneurs
    • How to use network tools to raise awareness, create community and mobilize grassroots action
    Advocacy nonprofits
    • How to build a strategy that leverages networks as a way of achieving impact
    Existing networks
    • How to create a robust network strategy
    • 16. How to diagnose network health
    • 17. How to evaluate network effectiveness
    • 18. How to lead networks in a way that is the most effective for achieving results
    Fields/ecosystems
    We publish the broader insights that we gain so that actors beyond our direct clients can benefit from our learning.
  • 19. Goals and Objectives for Today’s Class
    Share network frameworks, tools, and case studies that we’ve developed
    Use interactive exercises to help you understand better how networks function, both online and offline
    Help you be more effective with your network strategies
  • 20. Class Agenda
    10:00 Welcome, Introductions, Goals, Agenda
    10:40 Network Basics
    11:15 Understanding your Network
    12:15 Lunch
    1:15 Characteristics of Healthy Networks
    2:10 Online Networks & Social Media
    3:00 Network Leadership & Mindset
    3:45 Closing Exercise
    4:00 Adjourn
  • 21. What are Networks?
    Groups of individuals or organizations connected through meaningful relationships. Can be online or offline or both.
  • 22. We’re most Interested in Networks With…
    Many participants
    Ability to self-organize
    Fueled by new technologies
    Collaborative mindset and behaviors
    Source of photo: http://www.midnightpoutine.ca/archives/flashmob1.jpg
  • 23. Networks Have Been Around Forever…
  • 24. New Technologies for Sharing Content…
    …New Online Spaces for Building Relationships
  • 25. Advances in Our Understanding of Networks…
    “If someone tells you that you can influence 1,000 people, it changes your way of seeing the world.”
    • Dr. James Fowler
  • …Combined with Established Group Processes
  • 26. “Working Wikily” = With a Network Mindset
    “… wikis and other social media tools are engendering a new, networked mindset—a way of working wikily—that is characterized by principles of openness, transparency, decentralized decision-making, and distributed action. "
    - Working Wikily 2.0
  • 27. What Do We Mean by “Working Wikily”?
    Established Ways of Working
    Working Wikily
    conversations
    communications
    Where are you? The answer will be different for different situations
  • 38. Obama Used Networks to Mobilize 13 M Supporters
    “One of my fundamental beliefs…is that real change comes from the bottom up. And there’s no more powerful tool for grass-roots organizing than the Internet.”
    • Barack Obama
  • His Administration is Experimenting with Gov. 2.0
    “We live in an age of democratic experimentation — both in our official institutions and in the many informal ways in which the public is consulted”
    • James Fishkin, Stanford political scientist
    Source: Whitehouse.gov; NY Times
  • 39. 250K Individuals Coordinated Protests
    “Ordinary folks are using the power of the Internet to organize. In the old days, organizing large groups of people required an organization. Now people can coordinate themselves.”
    • Wall Street Journal, April 15, 2009
  • Twitter “Emboldened” Iranian Election Protesters
    “If anyone had questions about the power of citizen media, those questions were answered by the Iran protests.”
    • HamidTehrani (Iran editor for Global Voices)
    Source: ethanzuckerman.com/blog Twitter, youTube Time Magazine
  • 40. We’re Witnessing the Death of Old Models…
    “While newspaper circulation has long been in decline, the latest figures show the drop is accelerating…Weekday circulation declined 7.1% for the six months that ended March 31, compared with the previous year.”
    • New York Times, April 27,2009
  • …And New Models Are Emerging
  • 41. The Way Our Work Gets Done Is Changing
  • 42. Nonprofits Need to Find Ways to Work Wikily
    Increasing Number of Nonprofits
    Many Nonprofits Not at Scale
    More Competition for Resources
    82% of Nonprofits operate on less than $1M in budget
    • Center for Nonprofits ‘07
    Networks are one answer for increasing scale, efficiency, coordination, and impact
    Source: “Index of National Fundraising Performance, 2009 First Calendar Quarter Results”, Target Analytics, 2009, Alliance Trends
  • 43. Networks Can Address Diverse Challenges
    Working Wikily Potential
    Problem
    • Isolation
    • 44. Unmet needs
    • 45. Lack of power
    • 46. Duplication and fragmentation of effort
    • 47. Lack of shared knowledge
    • 48. Untapped talent and wisdom
    • 49. Suboptimal impact and challenges with growth
    • 50. Build community
    • 51. Engage people
    • 52. Advocate for policy change
    • 53. Coordinate resources and services
    • 54. Develop and share knowledge
    • 55. Innovate
    • 56. Get to scale
  • Build Community
    2008:
    162 Countries
    400,000 Ministers / Priests
    1980:
    205 Members
  • 57. Engage People
    2008: 400,000 Volunteers in
    104 Countries
    1985:
    Single-site Effort in US
  • 58. Advocate for Policy Change
    2009: 5+ Million Members
    1998: Email to
    100 friends
  • 59. Coordinate Resources and Services
    Total Loans
    2009: $66 million
    Total Loans
    2006: $1 million
  • 60. Develop and Share Knowledge
    14 Countries
    1,300 Trained Volunteers
    Interagency Program
    Integrated Fire Management
  • 61. Innovate
    “Open Sourcing Social Solutions”
    Internal, Proprietary
    R&D Labs
  • 62. - EGYPT-
    Get to Scale
    …transformingcommunities through collaborations to address root causes of poverty and homelessness
    Typical HFH country programs produce 200 houses each year
    In Egypt, HFH builds 1,000 houses a year, on average
    Source: Jane Wei-Skillern and Kerry Herman, “Habitat for Humanity—Egypt,” Harvard Business School Cases, October 3, 2006.
  • 63. Class Agenda
    10:00 Welcome, Introductions, Goals, Agenda
    10:40 Network Basics
    11:15 Understanding your Network
    12:15 Lunch
    1:15 Characteristics of Healthy Networks
    2:10 Online Networks & Social Media
    3:00 Network Leadership & Mindset
    3:45 Closing Exercise
    4:00 Adjourn
  • 64. How Are Networks Structured?
  • 65. The Green and Healthy Building Network: 2005
    Source: Barr Foundation “Green and Healthy Building Network Case Study” by Beth Tener, Al Neirenberg, Bruce Hoppe
  • 66. Source: Barr Foundation “Green and Healthy Building Network Case Study” by Beth Tener, Al Neirenberg, Bruce Hoppe
    The Green and Healthy Building Network: 2007
  • 67.
  • 68. Periphery
    Cluster
    Link
    Node
    Core
    Hub
    A Few Helpful Definitions
  • 69. A Typology of Organizing Structures
    Centralized
    • Nonprofit organizations (without explicit network structure)
    • 70. Membership organizations (Organizations with network component)
    • 71. Nonprofits with explicit network strategy and structure
    • 72. Coalition / Alliance (network of organizations)
    • 73. Networks of networks
    • 74. Ad hoc networks
    Decentralized
    Note: These categories often overlap. Most of the examples fit in to multiple categories.
    Developed from: Plastrik, Taylor, “Net Gains,” (2006); Anklam, “Net Work,” (2007); Krebs, Holley. “Building Smart Communities,” (2006).Source for Network Graphics: orgnet.com
  • 75. How do Movements and Campaigns Relate?
    Campaign
    Movement
    A effort to persuade others to accept, modify, or abandon certain ideas, attitudes, practices, or behavior. Organized and led by a formal group and/or coalition
    A large, informal grouping that brings people together around shared values, provides structure and strategy for collective action, results in ‘new rules’
    Choose Justice:
    Campaign to Protect Roe
    Pro-Choice Movement
    Networks are enabling vehicles
    for building movements and campaigns
    Sources: Movement def’n- LokmanTsui on Marshall Ganz (www.lokman.org). Campaign def’n- Kotter Philip, Ned Roberto and Nancy Lee. Social Marketing: Improving the Quality of Life. Movement image - commondreams.org. Network graphics: orgnet.com
  • 76. 2
    Social Network Analysis: A Brief History
    Milgram - “Small World Experiment”
    Growth of organizational network analysis
    First “sociograms” drawn
    Explosion of cheap / free online platforms
    1930s
    1940s
    1950s
    1960s
    1970s
    1980s
    1990s
    2000s
    “Social networks” term coined
    Granovetter -“The Strength of Weak Ties”
    Source of sociogram image: Journal of Social Structure; Source of six degrees and weak ties images: Wikimedia commons; Source of online platform: KeyHubs
  • 77. Network Mapping can be Low-Tech…
    Source: June Holley
  • 78. …Or More High-Tech
  • 79. What’s Possible from Network Mapping?
    • Visualize the network: see connections within the system
    • 80. Make visible network resources, and see flow of resources
    • 81. Spark strategic conversation among participants
    • 82. Assess the “health” of a network, diagnose
    • 83. Assess change in network over time
  • Using Network Maps to Increase Service Coordination
  • 84. Network by Organization Type
    Government
    Foundation
    Non-Profit
    For-Profit
    School
    Unknown
    Religious
    Other
    Maps Were Used to Analyze the Network
    A map of the different networks shows fairly loose connections
  • 85. How is Network Mapping Done?
    Validate &DiscussResults
    Identify
    Next
    Steps
    CollectData
    Analyze
    Data
    Frame the Problem
    Follow up
    Framework developed by Roberto Cremonini, Barr Foundation
  • 106. Class Agenda
    10:00 Welcome, Introductions, Goals, Agenda
    10:40 Network Basics
    11:15 Understanding your Network
    12:15 Lunch
    1:15 Characteristics of Healthy Networks
    2:10 Online Networks & Social Media
    3:00 Network Leadership & Mindset
    3:45 Closing Exercise
    4:00 Adjourn
  • 107. Class Agenda
    10:00 Welcome, Introductions, Goals, Agenda
    10:40 Network Basics
    11:15 Understanding your Network
    12:15 Lunch
    1:15 Characteristics of Healthy Networks
    2:10 Online Networks & Social Media
    3:00 Network Leadership & Mindset
    3:45 Closing Exercise
    4:00 Adjourn
  • 108. Characteristics of Healthy Networks: Overview
    Value
    • Clearly articulated give and get for participants
    • 109. Delivers value/ outcomes to participants
    • 110. Trust
    • 111. Diversity
    • 112. High engagement
    Participation
    • Balance of top-down and bottom-up logic
    • 113. Space for self-organized action
    Form
    Leadership
    • Embraces openness, transparency, decentralization
    • 114. Shared or facilitative leadership
    Governance
    • Reflective of the network’s diversity
    • 115. Transparent
    Connection
    • Strategic use of social media
    • 116. Ample shared space: on-line and in-person
    Capacity
    • Ability surface & tap network talent
    • 117. Model for sustainability
    Learning & Adaptation
    • Mechanisms for learning-capture
    • 118. Ability to gather and act on feedback
    Helpful Sources: M. Kearns and K. Showalter; J. Holley and V. Krebs; P. Plastrik and M. Taylor; J. W. Skillern; C. Shirky
  • 119. Characteristics of Healthy Networks: Value
    Value
    • Clearly articulated give and get for participants
    • 120. Delivers value/ outcomes to participants
  • Characteristics of Healthy Networks: Participation
    Participation
    • Trust: strong relationships
    • 121. Diversity: bridging and valuing differences
    • 122. High level of voluntary engagement
  • Characteristics of Healthy Networks: Form
    Form
    • Balance of top-down and bottom-up logic
    • 123. Space for self-organized action
    • Embraces openness, transparency, decentralization
    • 124. Shared leadership
    Leadership
    Characteristics of Healthy Networks: Leadership
  • 125. Arbitration Committee
    16 as of 3/21/09
    Stewards
    37 as of 3/3/09
    Bureaucrats
    29 active as of 12/22/08
    Administrators 1,648 as of 4/29/09
    Registered Users
    9,540,944 as of 4/29/09
    Characteristics of Healthy Networks: Governance
    Governance
    • Representative of the network’s diversity
    • 126. Transparent
  • Characteristics of Healthy Networks: Connection
    Connection
    • Strategic use of social media
    What’s your connection to mountaintop removal?
  • 127. Characteristics of Healthy Networks: Connection
    Connection
    • Ample shared space: on-line and in-person
  • Characteristics of Healthy Networks: Capacity
    • Ability surface & tap network talent
    Capacity
  • 128. Characteristics of Healthy Networks: Capacity
    • Model for sustainability
    Capacity
  • Characteristics of Healthy Networks: Learning & Adaptation
    Learning & Adaptation
    • Mechanisms for learning-capture / storytelling
    • 134. Ability to gather and act on feedback
  • How healthy is your network?
  • 135. Class Agenda
    10:00 Welcome, Introductions, Goals, Agenda
    10:40 Network Basics
    11:15 Understanding your Network
    12:15 Lunch
    1:15 Characteristics of Healthy Networks
    2:10 Online Networks & Social Media
    3:00 Network Leadership & Mindset
    3:45 Closing Exercise
    4:00 Adjourn
  • 136. Exercise:
    How comfortable are you with social media tools?
    Stand accordingly…
    Competing with Ashton Kutcher for Twitter followers?
    NOT AT ALL
    VERY
    Somewhere in between?
    Just got a Facebook account this week?
  • 137. There’s a lot of new tools to use out there.
  • 138. Social Media Milestones This Year
    Jan. 20th: Obama takes office as the first president to have campaigned through social media. CNN partners with Facebook to broadcast online users’ live commentary.
    March 28th: Earth Hour 2009 uses social media and mobilizes ten times the number of people as in 2008.
    June 13th: Iran’s Green Revolution protestors make heavy use of social media for organizing and promoting the cause.
    Today: $22 million in SMS donations have arrived at the Red Cross for relief work in Haiti, with a peak rate of $500K/hour during the NFL playoffs.
    October 18th: The UN End Poverty Now campaign uses social media to mobilize 173 million participants worldwide.
    April 17th: Ashton Kutcher beats CNN.com in a race to become the first to gain 1 million Twitter followers.
    October 9th: The “Sweet Seeds for Haiti” initiative in Facebook’s popular Farmville game raises over half a million in donations.
    November 1st: Kiva reaches $100 million in micro-loans distributed through its online giving marketplace.
    May 25th: Target gives Facebook users the choice of how to give away $3 million in company donations among 10 charities.
    As presented in “Social Media Blueprints 1.0” by ThinkSocial at the Paley Center for Media.
  • 139. Social Sector Use of New Media Tools
    According to a longitudinal study that included the 200 largest American charities, nonprofits are outpacing both business and academia in using social media to fundraise, market, and organize.
    A few key statistics:
    “If you think about it, often working on shoestring budgets and heartstring issues, the combination of nonprofits and social media makes perfect sense. Two of the biggest benefits of social media: efficiency and connectivity.”
    Blake Bowyer, EyeTraffic Media
    89%of the respondents use social media
    81%consider social media in their strategy
    79%use social networking and video blogging
    57%publish a blog
    45%say social media is important for fundraising
    Source: “Still Setting the Pace in Social Media” by Nora Barnes and Eric Mattson at the U. Mass Dartmouth Center for Marketing Research.
  • 140. Stories of Innovation and Impact
  • 141. Beth Kanter’s Framework on Getting Started
    There are now frameworks available from social media experts on how today’s tools can be used in a disciplined way, such as the one below from Beth Kanter:
    Beth Kanter publishes her ongoing thoughts about social media in the social sector at http://beth.typepad.com/.
  • 142. Further Resources
    Beth’s Blog: How Nonprofits Can Use Social Media
    “A place to capture and share ideas, experiment with and exchange links and resources about the adoption challenges, strategy, and ROI of nonprofits and social media.” (By Beth Kanter.)
    WeAreMedia Project: The Social Media Starter Kit for Nonprofits
    A wiki with a growing collection of social media strategies, tools, and best practices. (Established by the Nonprofit Technology Network and curated by Beth Kanter.)
    Social by Social: A Practical Guide to Using New Technologies to Deliver Social Impact
    A book and free online guide aimed at helping nonprofits of every size and type put social media to practical use.
    New Organizing Institute’s Bootcamp
    A week-long intensive training session on campaigning, new media, online organizing, data and technology.
    Conferences:
    • Nonprofit Technology Network (N-TEN)
    • 143. Net-Squared: Remixing the Web for Social Change
    • 144. Personal Democracy Forum
    Additional resources are listed in the Resources section of the Working Wikily blog at http://workingwikily.net/resources.html
  • 145. Class Agenda
    10:00 Welcome, Introductions, Goals, Agenda
    10:40 Network Basics
    11:15 Understanding your Network
    12:15 Lunch
    1:15 Characteristics of Healthy Networks
    2:10 Online Networks & Social Media
    3:00 Network Leadership & Mindset
    3:45 Closing Exercise
    4:00 Adjourn
  • 146. Characteristics of Healthy Networks: Overview
    Value
    • Clearly articulated give and get for participants
    • 147. Delivers value/ outcomes to participants
    • 148. Trust
    • 149. Diversity
    • 150. High engagement
    Participation
    • Balance of top-down and bottom-up logic
    • 151. Space for self-organized action
    Form
    Leadership
    • Embraces openness, transparency, decentralization
    • 152. Shared leadership
    Governance
    • Representative of the network’s diversity
    • 153. Transparent
    Connection
    • Strategic use of social media
    • 154. Ample shared space: on-line and in-person
    Capacity
    • Ability surface & tap network talent
    • 155. Model for sustainability
    Learning & Adaptation
    • Mechanisms for learning-capture
    • 156. Ability to gather and act on feedback
    Helpful Sources: M. Kearns and K. Showalter; J. Holley and V. Krebs; P. Plastrik and M. Taylor; J. W. Skillern; C. Shirky
  • 157. The Network Mindset
    Organization Orientation
    Network Orientation
    Mindset
    Competition
    Collaboration
    Strategy
    Grow the organization
    Grow the network
    Behaviors
    Compete for resources
    Protect knowledge
    Competitive advantage
    Hoard talent
    Share resources
    Open source IP
    Develop competitors
    Cultivate leadership
    Source: Heather McLeod Grant and Leslie R. Crutchfield, “Forces for Good,” (2007).
  • 158. How is Leading with a Network Mindset Different?
    Network
    Leadership
    Organizational
    Leadership
    What would it take for you to work more wikily?
  • 172. Network Leadership Roles
    Organizer
    • Establishes value proposition(s)
    • 173. Establishes first links to participants
    Funder
    • Provides initial resources for organizing the network
    Weaver
    • Works to increase connections among participants
    • 174. May focus on growing the network by connecting to new participants
    • 175. Can be multiple people with formal and informal roles
    Facilitator / Coordinator
    • Helps participants to undertake collective action
    • 176. Ensures flow of information and other resources
    Technology Steward
    • Facilitates the network use of online technology to learn, coordinate, connect or share information together
    Sources: Peter Plastrik and Madeleine Taylor, Net Gains (2006); Beth Kanter; Stephanie Lowell , Building the Field of Dreams (2007); White, Wenger, and Smith, Digital Habitats (2009)
  • 177. What is the Work of Network Leadership?
    Convene diverse people and groups
    Engage network participants
    Generate collective action
    Broker connections and bridge difference
    Build social capital – emphasize trust
    Nurture self-organization
    Genuinely participate
    Leverage technology
    Create, and protect network ‘space’
    Source: Adapted from Net Work by Patti Anklam (2007) and “Vertigo and the Intentional Inhabitant: Leadership in a Connected World” by Bill Traynor (2009)
    Source of picture: flickr
  • 178. A Few Challenges Faced by Network Leaders
    Unlearning past behaviors and frameworks (organizational mindset)
    Engaging and inspiring network participants without being controlling
    Letting go of control
    Determining network boundaries
    Dealing with information overload
    Making the case; measuring success
    Learning and leveraging new technologies
    Source of images: Cut Throat Communications, Blog.com, Rutgers University RU FAIR, Kodaikanal International School, flickr
  • 179. What are the characteristics and skills of an effective network leader
    (and leader of ‘net work’)?
    Source for Network Graphic: orgnet.com
  • 180. Assessing Your Network Leadership
    • What is your network leadership work? What roles do you play?
    • 181. What are the skills and characteristics that will help you succeed?
    • 182. Which are your strengths? Which do you need to work on?
    • 183. What are 3 steps you can take to strengthen your network leadership? Be specific.
  • Class Agenda
    10:00 Welcome, Introductions, Goals, Agenda
    10:40 Network Basics
    11:15 Understanding your Network
    12:15 Lunch
    1:15 Characteristics of Healthy Networks
    2:10 Online Networks & Social Media
    3:00 Network Leadership & Mindset
    3:45 Closing Exercise
    4:00 Adjourn
  • 184. Eight Lessons We’re Learning
    Design your experiments around a problem, not the tools
    Experiment a lot, make only new mistakes
    Set appropriate expectations for time and effort required
    Prioritize human elements like trust and fun
    Understand your position within networks
    Push power to the edges
    Balance bottom-up and top-down strategies
    Be open and transparent
  • 185. So, Whether You’re Launching New Networks…
    Mom’s rising is new organization designed using network principles:
    open, flat, flexible, collaborative, adaptive, fast
  • 186. …or Transforming Old Organizations…
    AJLI: an older organization using network principles to transform itself
  • 187. The Choice is Yours
    Board
    Executive
    Director
    VP
    VP
    VP
    Manager
    Manager
    Manager
    Manager
    Manager
    Manager
    Manager
    Manager
    MEMBERS
  • 188. Thank You!
    Additional Resources:
    Networks Resources page
    on blog
    Beth’s Blog
    www.beth@typepad.org
    WeAreMedia training
    N-Ten, TechSoup, Net-Squared
    Case Foundation
    New Organizing Institute
    Personal Democracy Forum
    Blog (twitter):
    www.workingwikily.net
    Website:
    www.monitorinstitute.com