Worcester Regional  Medical Reserve Corps  Volunteer Orientation Kate Pollender, Coordinator Liz Foley, Assistant Coordina...
Overview of Today’s Orientation 10/18/11 Worcester Regional MRC <ul><li>What is the MRC? </li></ul><ul><li>Intro to WRMRC ...
What is the MRC? <ul><li>The Medical Reserve Corps (MRC) was founded after President Bush’s 2002 State of the Union Addres...
What is the MRC? 10/18/11 Worcester Regional MRC <ul><li>933 MRC Units in the United States </li></ul><ul><li>89.6% of pop...
What is the MRC?   <ul><li>Over 209,586 volunteers nationwide </li></ul>10/18/11 Worcester Regional MRC <ul><ul><li>Physic...
The Worcester Regional MRC (WRMRC) <ul><li>Created by the Worcester Metropolitan Medical Response System (MMRS) in 2006 </...
Cities and towns  covered by WRMRC 10/18/11 Worcester Regional MRC
Other MRCs in this Region <ul><li>Wachusett MRC P.O. Box 555 Hubbardston, MA 01452 </li></ul><ul><li>978-928-4086 </li></u...
WRMRC <ul><li>Mission: Provide public health volunteer medical services that supplement existing resources in case of disa...
Volunteer Opportunities  10/18/11 Worcester Regional MRC
Public Health Emergencies <ul><li>Preparedness  and Response </li></ul><ul><ul><li>Drills/exercises </li></ul></ul><ul><ul...
Emergency Dispensing Site Management and Operation <ul><li>Each town mandated to develop a plan to vaccinate or dispense m...
Mass Casualty Incidents <ul><li>Medical volunteers may be asked to assist with triage and treatment of victims at the scen...
Community Service <ul><li>Blood pressure screening/preventive health events </li></ul><ul><li>Health fairs </li></ul><ul><...
<ul><li>“ Volunteer groups provide not just the manpower to make a successful vaccination campaign,  </li></ul><ul><li>the...
Deployment/Activation <ul><li>WRMRC will receive a request for assistance </li></ul><ul><li>Automated alerting system will...
Deployment/Activation <ul><li>ID badge must be worn at all times. </li></ul><ul><li>Ensure that you are dressed appropriat...
Core competencies <ul><li>Objectives </li></ul><ul><ul><li>Personal Preparedness </li></ul></ul>10/18/11 Worcester Regiona...
Personal Preparedness www.ready.gov <ul><li>Be prepared to exist for first 72-hours after a disaster </li></ul><ul><li>Pla...
Core competencies <ul><li>Objectives </li></ul><ul><ul><li>Personal Preparedness </li></ul></ul><ul><ul><li>Chain of Comma...
Required training <ul><li>Offered or made available through the WRMRC: </li></ul><ul><ul><li>Orientation </li></ul></ul><u...
Core competencies  and required training  <ul><li>Objectives </li></ul><ul><ul><li>Personal Preparedness </li></ul></ul><u...
Additional training  and resources <ul><li>MOU with Red Cross </li></ul><ul><ul><li>Shelter Operations/Shelter Simulations...
Liability Protection <ul><li>The most important thing you can do to protect yourself is to: </li></ul><ul><li>Follow the c...
Liability Protection <ul><li>Massachusetts Department of Public Health  </li></ul><ul><li>Volunteers and Liability Handout...
Liability Protection <ul><li>Working with other MRCs in the State to lobby for expansion of the coverage of the Good Samar...
If you injure yourself… <ul><li>Currently no Worker’s Compensation offered to WRMRC volunteers! </li></ul>10/18/11 Worcest...
Policies & Procedures <ul><li>Report when and where instructed. </li></ul><ul><li>Confidentiality is important!  </li></ul...
CORI Check <ul><li>A CORI check will be conducted on all volunteers </li></ul><ul><li>   </li></ul><ul><li>If there are fe...
MA Responds <ul><li>Statewide Database </li></ul><ul><li>- Created to pre-register, manage, mobilize existing clinical and...
Badging <ul><li>You will receive an email when your badge is ready.  </li></ul><ul><li>Your badge will be color coded by p...
Keeping Informed <ul><li>MA Responds Profile  </li></ul><ul><li>Emails and Mailings </li></ul><ul><li>Participation in dri...
<ul><li>Frequently Asked Questions </li></ul>10/18/11 Worcester Regional MRC
FAQ <ul><li>Will I be paid for my services? </li></ul><ul><li>No. MRC volunteers give their time to benefit our community ...
FAQ Cont. <ul><li>Am I able to volunteer if I already work within the local healthcare or emergency response system? </li>...
FAQ Cont. <ul><li>Am I able to volunteer if my license or certification has expired? </li></ul><ul><li>Yes. While this may...
FAQ Cont. <ul><li>Do I have to respond to a call to volunteer?  </li></ul><ul><li>No.  Being part of the MRC is strictly v...
FAQ Cont.  <ul><li>What happens next?  </li></ul><ul><li>Start completing core training requirements.  </li></ul>10/18/11 ...
Questions? 10/18/11 Worcester Regional MRC
For More Information… <ul><li>Visit website:  WorcesterRegionalMRC.org </li></ul><ul><li>Or contact:  </li></ul><ul><ul><l...
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MRC Online Orientation

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This is the online version of Region 2’s MRC Orientation training. It will cover such topics as: the purpose of the Region 2 MRC, deployment procedures, home preparedness, the Incident Command system and much more.

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  • Whether it be on the preparedness end or response…drills and exercises (EDS) or real-life events: such as seasonal flu clinics, staffing shelters after the ice storm, H1N1 vaccinations, deployments to other areas/states…Katrina
  • No matter what role you fill…your help is important and crucial to the overall public health of our community!
  • Request for assistance: help with upcoming flu clinic, triage for a drill, staffing special needs shelters. Often will include professional categories we are looking for (i.e. nurses, mental health providers, etc)
  • We will provide opportunities and resources to fulfill core competencies and trainings
  • Chain of command: know who to report to Role of local Unit: previously discussed Volunteer Communication: how to communicate with others at scene/where you’re responding or providing services, how to communicate with leaders and media (DO NOT TALK TO MEDIA! That is PIOs responsibility!) Mental Health: responding to disasters and other emergencies can be a lot to handle. Procedures: how volunteers will be alerted Volunteer roles and limitations: cover in the next few slides
  • State and national level events: such as the federal Region 1 and 2 meeting Liz and I attended in Saratoga this past Fall
  • 1. Various programs and incidents occur. This program has been created to provide an organized group of people looking to give their time and share skills. 2. Different events call for different tasks, if helping others, we ask that you be respectful and withhold all confidential information you may be privy to. 3. As a formality for the program, all members will be cori’d. (please sign a CORI request form) Photo ID is necessary. 4. Know your physical and emotional limits, stay within your scope of training, just in time training will be provided if necessary, first and foremost – keep yourself safe, don’t be afraid to ask!
  • 1. The volunteer management system is part of a nation-wide effort to make sure that volunteer professionals can be quickly identified and their credentials checked so that they can be properly utilized in response to a public health emergency or disaster 2. Has the ability to send internal messages, email, call and text 3. MRC volunteers in the system will not be contacted or activated directly by MA Responds or the MA Department of Public Health without the permission of the local coordinator. 4. new badges will be issued for volunteers. We ask that when attending an event, volunteers wear their badges.
  • ASK KATE ABOUT BADGING
  • In order to stay informed, it’s crucial to create a profile on MA responds and complete it with the necessary information. You will then receive emails and mailings, and will be made aware of participation in drills, clinics, etc.
  • This is a volunteer program. If unavailable for an event, then unavailable.
  • MRC Online Orientation

    1. 1. Worcester Regional Medical Reserve Corps Volunteer Orientation Kate Pollender, Coordinator Liz Foley, Assistant Coordinator
    2. 2. Overview of Today’s Orientation 10/18/11 Worcester Regional MRC <ul><li>What is the MRC? </li></ul><ul><li>Intro to WRMRC </li></ul><ul><li>Volunteer opportunities </li></ul><ul><li>Core competencies and required training </li></ul><ul><li>Liability </li></ul><ul><li>Policies/Procedures </li></ul><ul><li>CORI </li></ul><ul><li>MA Responds </li></ul><ul><li>Badging </li></ul><ul><li>FAQ </li></ul><ul><li>Questions? </li></ul>
    3. 3. What is the MRC? <ul><li>The Medical Reserve Corps (MRC) was founded after President Bush’s 2002 State of the Union Address in which he asked all Americans to volunteer in support of their country. </li></ul><ul><li>The program is federally recognized and operates under direct control of the Surgeon General’s office. </li></ul><ul><li>Engages volunteers to strengthen public health, emergency response, and community resiliency </li></ul>10/18/11 Worcester Regional MRC
    4. 4. What is the MRC? 10/18/11 Worcester Regional MRC <ul><li>933 MRC Units in the United States </li></ul><ul><li>89.6% of population covered </li></ul><ul><li>72.9% of area </li></ul>
    5. 5. What is the MRC? <ul><li>Over 209,586 volunteers nationwide </li></ul>10/18/11 Worcester Regional MRC <ul><ul><li>Physicians </li></ul></ul><ul><ul><li>Physician Assistants </li></ul></ul><ul><ul><li>Nurse Practitioners </li></ul></ul><ul><ul><li>Registered Nurses </li></ul></ul><ul><ul><li>Dentists </li></ul></ul><ul><ul><li>Veterinarians </li></ul></ul><ul><ul><li>Clergy </li></ul></ul><ul><ul><li>Pharmacists </li></ul></ul><ul><ul><li>Mental Health Professionals </li></ul></ul><ul><ul><li>EMTs and Paramedics </li></ul></ul><ul><ul><li>Epidemiologists </li></ul></ul><ul><ul><li>Health Educators </li></ul></ul><ul><ul><li>Social Workers </li></ul></ul><ul><ul><li>Non-Medical Professionals </li></ul></ul>
    6. 6. The Worcester Regional MRC (WRMRC) <ul><li>Created by the Worcester Metropolitan Medical Response System (MMRS) in 2006 </li></ul><ul><ul><li>overseen by Worcester Division of Public Health </li></ul></ul><ul><li>Covers 74 towns in the Massachusetts Public Health Region 2 </li></ul><ul><li>Recruits medical and non-medical professionals to volunteer to assist in the event of a local or regional emergency </li></ul>10/18/11 Worcester Regional MRC
    7. 7. Cities and towns covered by WRMRC 10/18/11 Worcester Regional MRC
    8. 8. Other MRCs in this Region <ul><li>Wachusett MRC P.O. Box 555 Hubbardston, MA 01452 </li></ul><ul><li>978-928-4086 </li></ul><ul><li>[email_address] </li></ul><ul><li>Grafton MRC </li></ul><ul><li>30 Providence Road Grafton, MA  01519 508-839-5335 ext.128 </li></ul><ul><li>www.town.grafton.ma.us </li></ul>10/18/11 Worcester Regional MRC
    9. 9. WRMRC <ul><li>Mission: Provide public health volunteer medical services that supplement existing resources in case of disaster </li></ul><ul><li>Key Areas: promote public health and safety </li></ul><ul><ul><li>1. Public Health Emergencies </li></ul></ul><ul><ul><li>2. Mass Casualty Incidents </li></ul></ul><ul><ul><li>3. Community Service Activities </li></ul></ul>10/18/11 Worcester Regional MRC
    10. 10. Volunteer Opportunities 10/18/11 Worcester Regional MRC
    11. 11. Public Health Emergencies <ul><li>Preparedness and Response </li></ul><ul><ul><li>Drills/exercises </li></ul></ul><ul><ul><li>Real events </li></ul></ul>10/18/11 Worcester Regional MRC
    12. 12. Emergency Dispensing Site Management and Operation <ul><li>Each town mandated to develop a plan to vaccinate or dispense medications in the event of an epidemic or other emergency. </li></ul><ul><li>Great need for medical and non-medical volunteers: greeting, dispensing, vaccination, crowd control, traffic control, security. </li></ul>10/18/11 Worcester Regional MRC
    13. 13. Mass Casualty Incidents <ul><li>Medical volunteers may be asked to assist with triage and treatment of victims at the scene of a mass casualty incident. </li></ul><ul><li>Non-medical volunteers can assist with dispensing equipment at the scene. </li></ul>10/18/11 Worcester Regional MRC
    14. 14. Community Service <ul><li>Blood pressure screening/preventive health events </li></ul><ul><li>Health fairs </li></ul><ul><li>First aid tents </li></ul>10/18/11 Worcester Regional MRC
    15. 15. <ul><li>“ Volunteer groups provide not just the manpower to make a successful vaccination campaign, </li></ul><ul><li>they also provide important links to the community, </li></ul><ul><li>through which people more willingly accept </li></ul><ul><li>health department activities.” </li></ul><ul><li>JW Leavitt. Public resistance or cooperation? A tale of smallpox in two cities. Biosecurity and Bioterrorism: Biodefense Strategy, Practice and Science. 2003;1:191. </li></ul>10/18/11 Worcester Regional MRC
    16. 16. Deployment/Activation <ul><li>WRMRC will receive a request for assistance </li></ul><ul><li>Automated alerting system will be activated </li></ul><ul><ul><li>Volunteers will follow directions given by the automated system. </li></ul></ul><ul><ul><li>Or </li></ul></ul><ul><ul><li>Volunteers will be notified by E-mail with specific instructions </li></ul></ul><ul><li>**Volunteers should not self-deploy or show up at an incident without being contacted by the WRMRC** </li></ul>10/18/11 Worcester Regional MRC
    17. 17. Deployment/Activation <ul><li>ID badge must be worn at all times. </li></ul><ul><li>Ensure that you are dressed appropriately for all types of weather. </li></ul><ul><li>Bring any personal items that are needed including medications and personal snacks. </li></ul><ul><li>A debriefing will be scheduled shortly after completed assignment. </li></ul>10/18/11 Worcester Regional MRC
    18. 18. Core competencies <ul><li>Objectives </li></ul><ul><ul><li>Personal Preparedness </li></ul></ul>10/18/11 Worcester Regional MRC
    19. 19. Personal Preparedness www.ready.gov <ul><li>Be prepared to exist for first 72-hours after a disaster </li></ul><ul><li>Plan kit according to individual and family needs </li></ul><ul><ul><li>Elderly? Baby? Other special considerations? </li></ul></ul><ul><li>Inventory contents every 6 months; make changes as necessary </li></ul><ul><ul><li>Seasonal changes, expiration dates </li></ul></ul>10/18/11 Worcester Regional MRC
    20. 20. Core competencies <ul><li>Objectives </li></ul><ul><ul><li>Personal Preparedness </li></ul></ul><ul><ul><li>Chain of Command </li></ul></ul><ul><ul><li>Role of local MRC Unit </li></ul></ul><ul><ul><li>Volunteer Communication </li></ul></ul><ul><ul><li>Mental Health impact of events </li></ul></ul><ul><ul><li>Procedures </li></ul></ul><ul><ul><li>Volunteer roles and limitations </li></ul></ul>10/18/11 Worcester Regional MRC
    21. 21. Required training <ul><li>Offered or made available through the WRMRC: </li></ul><ul><ul><li>Orientation </li></ul></ul><ul><ul><li>Basic First Aid </li></ul></ul><ul><ul><li>BLS CPR/AED or BLS for Healthcare Professional </li></ul></ul><ul><ul><li>ICS-100 </li></ul></ul><ul><ul><li>NIMS-700 </li></ul></ul><ul><ul><li>EDS Operations </li></ul></ul><ul><ul><li>PPE </li></ul></ul><ul><ul><li>Mental Health Aspects of Emergencies and Disasters for Non-Mental Health Professionals </li></ul></ul>10/18/11 Worcester Regional MRC
    22. 22. Core competencies and required training <ul><li>Objectives </li></ul><ul><ul><li>Personal Preparedness </li></ul></ul><ul><ul><li>Chain of Command </li></ul></ul><ul><ul><li>Role of local MRC Unit </li></ul></ul><ul><ul><li>Volunteer Communication </li></ul></ul><ul><ul><li>Mental Health impact of events </li></ul></ul><ul><ul><li>Procedures </li></ul></ul><ul><ul><li>Volunteer roles and limitations </li></ul></ul><ul><li>Training courses </li></ul><ul><ul><ul><li>Orientation </li></ul></ul></ul><ul><ul><ul><li>Basic First Aid </li></ul></ul></ul><ul><ul><ul><li>BLS CPR/AED or BLS for Healthcare Professional </li></ul></ul></ul><ul><ul><ul><li>ICS-100 </li></ul></ul></ul><ul><ul><ul><li>NIMS-700 </li></ul></ul></ul><ul><ul><ul><li>EDS Operations </li></ul></ul></ul><ul><ul><ul><li>PPE </li></ul></ul></ul><ul><ul><ul><li>Mental Health Aspects of Emergencies and Disaster </li></ul></ul></ul>10/18/11 Worcester Regional MRC
    23. 23. Additional training and resources <ul><li>MOU with Red Cross </li></ul><ul><ul><li>Shelter Operations/Shelter Simulations </li></ul></ul><ul><li>Courses hosted by other MRCs </li></ul><ul><li>Other courses and training events at state and national level </li></ul><ul><li>MRC “handbook” </li></ul>10/18/11 Worcester Regional MRC
    24. 24. Liability Protection <ul><li>The most important thing you can do to protect yourself is to: </li></ul><ul><li>Follow the chain of command. </li></ul><ul><li>Stick to your assigned duties. </li></ul><ul><li>Don’t do anything you aren’t comfortable with – no matter who asks you . </li></ul>10/18/11 Worcester Regional MRC
    25. 25. Liability Protection <ul><li>Massachusetts Department of Public Health </li></ul><ul><li>Volunteers and Liability Handout </li></ul><ul><li>Federal Volunteer Protection Act </li></ul><ul><ul><li>42 U.S.C 14501. </li></ul></ul><ul><li>Doctors and Nurses Working in Public Health Programs </li></ul><ul><ul><li>Mass. General Laws, Chapter 112, 12C </li></ul></ul><ul><li>Good Samaritan Laws </li></ul><ul><ul><li>Various provisions of Mass. General Laws </li></ul></ul><ul><li>Protection for EMS Personnel </li></ul><ul><ul><li>Mass. General Laws, chapter 111C, 21 </li></ul></ul><ul><li>Protection for Public Employees </li></ul><ul><ul><li>Mass. Tort Claims Act, General Laws, chapter 258 </li></ul></ul>10/18/11 Worcester Regional MRC
    26. 26. Liability Protection <ul><li>Working with other MRCs in the State to lobby for expansion of the coverage of the Good Samaritan Act </li></ul><ul><ul><li>Draft proposal will be discussed at legislative local health advocacy day on Thursday, 1/20/11 </li></ul></ul><ul><li>DISCLAIMER: The City of Worcester does not provide legal advice. Consult your own attorney for legal advice. </li></ul>10/18/11 Worcester Regional MRC
    27. 27. If you injure yourself… <ul><li>Currently no Worker’s Compensation offered to WRMRC volunteers! </li></ul>10/18/11 Worcester Regional MRC
    28. 28. Policies & Procedures <ul><li>Report when and where instructed. </li></ul><ul><li>Confidentiality is important! </li></ul><ul><li>All volunteers will be CORI’d. </li></ul><ul><li>Volunteers will not perform any activities beyond the scope of their job assignment. </li></ul>10/18/11 Worcester Regional MRC
    29. 29. CORI Check <ul><li>A CORI check will be conducted on all volunteers </li></ul><ul><li>  </li></ul><ul><li>If there are felonies or pending cases, this may effect the volunteer’s ability to participate in the program.  </li></ul><ul><li>The volunteer will be contacted immediately should this occur. </li></ul><ul><li>Volunteers will be notified when CORI is complete. </li></ul>10/18/11 Worcester Regional MRC
    30. 30. MA Responds <ul><li>Statewide Database </li></ul><ul><li>- Created to pre-register, manage, mobilize existing clinical and non-clinical volunteers </li></ul><ul><li>- Helps responding to all types of disasters efficient. </li></ul><ul><ul><ul><li>Volunteers have the opportunity to create a profile </li></ul></ul></ul><ul><ul><ul><li>Website has the ability to send various notifications (message, email, call, text) </li></ul></ul></ul><ul><ul><ul><li>CORIs and Credentialing will be kept current </li></ul></ul></ul>10/18/11 Worcester Regional MRC
    31. 31. Badging <ul><li>You will receive an email when your badge is ready. </li></ul><ul><li>Your badge will be color coded by professional category. </li></ul>10/18/11 Worcester Regional MRC
    32. 32. Keeping Informed <ul><li>MA Responds Profile </li></ul><ul><li>Emails and Mailings </li></ul><ul><li>Participation in drills, clinics, trainings, etc. </li></ul><ul><li>Websites: </li></ul><ul><li>WorcesterRegionalMRC.org </li></ul><ul><li>MAmedicalreservecorps.org </li></ul><ul><li>Medicalreservecorps.gov </li></ul>10/18/11 Worcester Regional MRC
    33. 33. <ul><li>Frequently Asked Questions </li></ul>10/18/11 Worcester Regional MRC
    34. 34. FAQ <ul><li>Will I be paid for my services? </li></ul><ul><li>No. MRC volunteers give their time to benefit our community . </li></ul>10/18/11 Worcester Regional MRC
    35. 35. FAQ Cont. <ul><li>Am I able to volunteer if I already work within the local healthcare or emergency response system? </li></ul><ul><li>Yes. It is understood that some MRC volunteers may have other responsibilities in the event of an emergency. While you may not be available for all emergency activations, not all emergencies will affect that agency for which you work. Furthermore, you may wish to participate in non-emergency MRC operations, such as assisting with training volunteers and community education programs. </li></ul>10/18/11 Worcester Regional MRC
    36. 36. FAQ Cont. <ul><li>Am I able to volunteer if my license or certification has expired? </li></ul><ul><li>Yes. While this may limit you from performing the services you were previously licensed or certified, you can still make meaningful contribution to the MRC. For example, your knowledge and experience could be put to good use training other volunteers and educating the community. </li></ul>10/18/11 Worcester Regional MRC
    37. 37. FAQ Cont. <ul><li>Do I have to respond to a call to volunteer? </li></ul><ul><li>No. Being part of the MRC is strictly voluntary. </li></ul>10/18/11 Worcester Regional MRC
    38. 38. FAQ Cont. <ul><li>What happens next? </li></ul><ul><li>Start completing core training requirements. </li></ul>10/18/11 Worcester Regional MRC
    39. 39. Questions? 10/18/11 Worcester Regional MRC
    40. 40. For More Information… <ul><li>Visit website: WorcesterRegionalMRC.org </li></ul><ul><li>Or contact: </li></ul><ul><ul><li>Worcester Regional Medical Reserve Corps c/o Department of Public Health 25 Meade St. Office 206 </li></ul></ul><ul><ul><li>Worcester, MA 01610 (508) 799-8470 </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>Efoley@worcesterregionalmrc.org </li></ul></ul>10/18/11 Worcester Regional MRC

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