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Step by step search process for Corporate Social Responsibility
 

Step by step search process for Corporate Social Responsibility

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  • 1. Self-introduction 2. This library session was requested by your lecturers to help you search for information for your position paper on Workplace Safety.
  • In your EG1413 resource book, you are asked to explore a topic by looking through Singapore newspapers such as Straits Times. Thus, we will be showing you Lexisnexis as it a newspaper database. As you are Engineering students, we would also like to show you some academic databases which will be useful to Engineering topics.
  • What is does this asterisk or star do? When Lexisnexis see regulat*, it searches for any article that has the root word regulat. So Lexisnexis will retrieve articles that have the word regulate or regulated or regulating or regulator or regulation or regulations. The assumption made is that if any of these words appear in any article, the article has to do with the concept of regulation.
  • Let’s start searching by going to our library portal. The url is as shown in this screen shot. To access any of our databases or E-resources, scroll down and look at the middle section of the page. Listed are some of our main databases.
  • At this screen, if you are on campus, click on Campus Login. If you are off-campus, in Spore or anywhere in the world, login by indicating the Student Domain and your NUSNET ID and password.
  • This is an important screen I want you to note. All databases we buy have licensing conditions specifying that they should only be used for academic research, learning and teaching purposes. The reports or articles you retrieve cannot be used for commercial reasons. This means if you are working as an intern with a company, you cannot retrieve any information and give it to your boss or colleagues. Read through the use policy and click on I accept.
  • The next screen may likely be a pop-up requiring you to enter your student domain. NUSNET ID and password. Remember to put in the backslash
  • Let’s start searching by going to our library portal. The url is as shown in this screen shot. To access any of our databases or E-resources, scroll down and look at the middle section of the page. Listed are some of our main databases.
  • 1. Lexisnexis is not listed but you can search for it by typing lexisnexis as one word.
  • 1. At this screen select, Lexisnexis Academic.
  • 1. This is the Lexisnexis screen. 2. Instead of using the Easy Search, try Power Search. Easy Search limits your search to only certain categories of newspapers such as Major US newspapers. It does not include Singapore newspapers 4. So let’s go to Power Search.
  • 1. Before you enter your keywords in the search box, click on More Sources to look for Singapore newspapers.
  • At the Country box, click to see the various countries you can choose from. Click on Singapore.
  • 1. Once you click on Singapore, click on News.
  • 1. Click on Newspapers.
  • 1. A list of Singapore newspapers will appear, check all the newspapers.
  • Lexisnexis will bring you back to search box. Now you will be searching only from the Singapore newspapers you selected. Add the keywords workplace and safety. Remember to add AND in between the 2 keywords. Why?
  • Workplace and safety yielded 1529 articles! How relevant is your search? Click on Sort By Relevance to see the most relevant articles first.
  • Let’s proceed to confining your search to an industry. Lexisnexis has a limit feature in which you can limit or confine the 1529 results you had just now to a particular industry. Look at the left the results page and click on Construction for articles on workplace safety in the construction industry.
  • Instead of confining search to an industry, you could also have confined it to a subject assigned by Lexisnexis. Bear in mind the subjects here might be too broad for your topic. E.g. if you need articles on the construction of suspension bridges, the closest subject heading you can find is for construction of bridges in general.
  • Another way for you to make your search more relevant is to add a new keyword to your original workplace and safety. You can use keywords for subjects not catered for by LexisNexis or if the results for the LexisNexis assigned subjects are not satisfactory. Look at the top right hand corner of the results page, there is a Search Within Results box. This box allows you to add any keywords to be searched within the results of 1529. Let us search for articles that are on the regulation of workplace safety. We enter regulat* (asterisk or star).
  • Another way for you to make your search more relevant is to add a new keyword to your original workplace and safety. You can use keywords for subjects not catered for by LexisNexis or if the results for the LexisNexis assigned subjects are not satisfactory. Look at the top right hand corner of the results page, there is a Search Within Results box. This box allows you to add any keywords to be searched within the results of 1529. Let us search for articles that are on the regulation of workplace safety. We enter regulat* (asterisk or star).
  • This is an example of the articles from the workplace and safety search. A newspaper article will give you various types of information you require for your position paper as well as more keywords for you to do other searches. Eg. this article gives you the government target and statistics. It also tells you the name of the government body that is looking into workplace safety and the government’s plans. Why are these important? Because you can do another search on the name of the council to see reports on what this council is doing for workplace safety and these may lead to articles on how effectives these programs may be.
  • Let’s start searching by going to our library portal. The url is as shown in this screen shot. To access any of our databases or E-resources, scroll down and look at the middle section of the page. Listed are some of our main databases.
  • 1. At the search screen, apply the biohazard search statement.
  • Apart from the databases we covered today, we have a whole lot more databases. At NUS Libraries portal, click on Subject Guides and select the particular subject you want.
  • This is the Chemical & Biomolecular Engineering Subject Guide listing databases relevant to Chemical & Biomolecular Engineering. The database that is popular is Engineering Village 2. There are also instructions on how to search for information.
  • Last but not least, if you require any help to search for information, please approach us at Central Library. We will be glad to help you. Thank you.;

Step by step search process for Corporate Social Responsibility Step by step search process for Corporate Social Responsibility Presentation Transcript

  • EG1413 Critical Thinking and Writing Project: Corporate Social Responsibility (CSR) - How to search for information Karen Yap Engineering/Computer Science Resource Team, NUS Central Library Feb 2010
  • What is Corporate Social Responsibility (CSR)?
    • Organization’s commitment to responsible business practices
    • Examples of CSR issues
      • environment
        • pollution
      • workers
        • safety
      • purchasing and supply
        • quality
  • Your Research Project
    • You need to:
    • research on a CSR problem
      • background …what happened, when it happened, who are involved, etc.
      • find what has been done so far to solve it
    • come up with your own solutions
      • backed by research that shows your solutions are good
  • Source: Engineering Management Conference CSR issues: health, etc. Possible solutions: govt support, etc. Effects of measures taken: motivated worker, etc. CSR Project
  • Outline
    • Sources for finding a topic on CSR in Singapore
    • Sources for pro-CSR measures Singapore has in place
    • How to construct a search statement
    • Find newspapers articles for selected topic
    • Find journal articles for selected topic
    • Sources for statistics
    • Managing your list of references: EndNote
    • Subject Guide
    • Getting Help
    • 1. Sources for finding a topic on CSR in Singapore
  • Find topic on CSR in Singapore
    • Source (a) Friends
    • Source (b) Book: Chronicle of Singapore 1959-2009 : fifty years of headline news
    • Examples found in book:
      • Pg. 328: Nicoll Highway collapse: three bosses fined (28/4/2006)
      • Pg 339: Pestbusters fined for price-fixing (9/1/2008)
    Find topic on CSR in Singapore
    • Source (c)
    • Singapore Compact for CSR website
    • http://www.csrsingapore.org
      • Click on CSR Resources tab
      • http://www.csrsingapore.org/resources.php (to book mark)
    Find topic on CSR in Singapore
    • Source (c)
    • Click on links like Consumers Association of Singapore
      • http://www.case.org.sg/
      • Sample finds:
      • CASE Found Brands Reducing Their Quantity And Not Price
      • On 3 November 2009, CaseTrust has suspended 16 Private Education Organisations (PEOs) …..failure to put in place a Student Protection Scheme (SPS) facility
    Find topic on CSR in Singapore DEMO
    • Sources (d) & (e): Databases
    • (d) that index newspapers
      • Factiva
      • Lexisnexis
    • (e) that index magazines, journals (in order of importance)
      • Business Source Premier
      • Expanded Academic ASAP
      • Scopus
    Find topic on CSR in Singapore
    • 2. Sources for finding Pro-CSR measures Singapore has in place
  • Sources for CSR measures in S’pore: Source (c)
    • Singapore Compact for CSR website
    • http://www.csrsingapore.org/resources.php
      • Click on CSR Resources tab
      • http://www.csrsingapore.org/resources.php
  • Sources for CSR measures in S’pore: Source (c)
      • Click on links like Ministry of Manpower
      • http://www.mom.gov.sg/publish/momportal/en/home.aspx
      • One of finds: Workplace Safety and Health (WSH) has links like:
        • The Occupational Safety and Health Framework
          • The Workplace Safety and Health Act
    DEMO
      • Click on links like SPRING Singapore
      • http://www.spring.gov.sg/Pages/Homepage.aspx
        • One of finds : Consumer Protection (Safety Requirements) Registration Scheme  
      • Click on links like National Environmental Agency (NEA) , then on the Resources tab to see lists of:
        • Code of practice like Code of Practice on Pollution Control
        • Legislation like Radiation Protection Act 2007 (Act 27 Of 2007)
    Sources for CSR measures in S’pore: Source (c)
    • No full text
    • You will get leads to bodies which issues legislations or guide-lines, E.g. Workplace Safety and Health Council
    • You get to know the existence of measures. E.g. Government will train 19 000 workplace health professionals by 2018
    • From Newspaper article found from Source (d)
    Sources for CSR measures in S’pore: Source (d) (e)
    • Government bodies like:
      • Ministry of Environment and Water Resources
      • http://app.mewr.gov.sg/web/Common/homepage.aspx
      • HSA (Health Sciences Authority
      • http://www.hsa.gov.sg/publish/hsaportal/en/home.html
      • AVA (Agri-Food and Veterinary Authority of Singapore)
      • http://www.ava.gov.sg/
    Sources for General CSR Issues in S’pore
  • Comparison of Sources (a) to (c) Friends, bk, website (d) and (e) Databases Advantages - More direct - More easy -More up to date -More variety -Very useful when you have decided which issue to write on Disadvantages -Less variety -More difficult to use
    • 3. How to construct a search statement
        • Identify concepts
        • Identify alternative/related terms for concepts
        • Use of Boolean Operators
        • Use of
        • Need to know how to do above before you use database sources (d) and (e)
    *
  • Search Statements
    • Not necessary if you want to find ALL information concerning a specific topic
    • E.g. you want background information of the Slim 10 case
      • Just type in “Slim 10” with punctuation marks
    • But if you need to find other cases similar to the Slim 10 case, you need a search statement
  • i.) Identify Concepts of Slim 10 Case
    • You are trying to find cases where slimming pills become health risks
    • Three concepts
      • Slimming
      • Pills
      • Health risks
  • ii) Some Alternative/Related Terms for Concepts of Slim 10 Slimming Pills Health risks Obesity Drugs Safety Fat Treatment Adverse effects Weight loss Medicine Scarring Procedures Hospitalized Program Death
  • Alternative/Related Terms for General Concepts related to CSR Corporate Social responsibility Law Measures Operations Business Ethics Regulation Recommendation Employee, personnel, workplace Accountability Guideline Reform Purchasing Transparency Policy Steps Disposal Disclosure Practice Internal control Environment Standard Marketing
  • iii) Boolean Operators OR represents a union of sets. The resulting set gets bigger. Set A: Fruits Durian OR Mango OR Lettuc e OR Tomato Durian Mango Set B: Vegetables Lettuce Tomato Set A OR Set B:
  • iii) Boolean Operators AND represents an intersection of sets. The resulting set gets smaller. Tomato Fruits AND Vegetables (Durian Mango Lettuce Tomato ) Set A AND Set B
  • iv) What does do?
    • Truncation symbol * would retrieve articles with keywords that have a particular the root, e.g. regulat.
    • Thus, searching for regulat * means you are searching for:
    regulat e regulat ed regulat ing regulat or regulat ion regulat ions *
  • Constructing a Search Statement
    • Group alternative/related terms for concept, connect with OR
    • Concept of:
    • SLIMMING : ( slim* OR fat OR obesity OR weight loss )
    • PILLS : ( pills OR pill OR medication* OR medicine* OR procedure * OR program* )
    • HEALTH RISKS : ( health risk* OR safety OR effect*)
    Note: you do not have to use all alternative terms, e.g. scar*, hospital*, death not used for concept of health risk
  • Constructing a Search Statement
    • 2) Connect concepts with AND
    ( slim* OR fat OR obesity OR weight loss ) AND ( pills OR pill OR medication* OR medicine* OR procedure * OR program* ) AND ( health risk* or safety or effect* )
    • 4. Find newspapers articles for selected topic
    • Use databases from source (d):
      • Factiva
      • Lexisnexis
    DEMO on Factiva
  • NUS Libraries portal http://www.lib.nus.edu.sg Factiva
  • Otherwise, enter: Student Domain NUSNET userid NUSNET Password Click on Campus Login if you are in campus
  • Important to note: .. academic research … not for commercial purposes
  • If this screen appears, type in student domain and backslash nusstu u0912345
  • Type in Singapore , click button
  • Click to select Click for information on publication
  • Some sources are not as good as they look initially Frequency : Semi-annually Online Availability : Irregular
  • Some sources are not as good as they look initially
  • Selected items appear here Type in search statement ( slim* OR fat OR obesity OR weight loss ) AND ( pills OR pill OR medication* OR medicine* OR procedure * OR program*) AND (health risk* OR safety or effect*) here Change date. You can choose a future date like 1/3/2010
  • 1010 hits, many irrelevant Click Modify Search Can change sorting to by relevance
  • Scroll down a little, click More Options
  • Click here to change field from Full Article to Headline and Lead Paragraph
  • 28 mainly relevant hits … the Health Sciences Authority.. …New lead: Check web-site or do search on it
  • Interesting article Menace of online drugs ….might make you consider changing topic to online drugs
  • .. Yuzhitang Health Products … Another possible lead Slow-to-react Chinese officials slammed … Might not look relevant, but good to read it all the same
  • Suggests possible solutions if you have not thought about them yourself: regular checks, transparency, effective ways to warn public about danger, power to revoke sales licence immediately ..Checks …regularly.. .Government.. transparent.. ..yet to revoke sales licence..
  • Click on link at end of article to get similar articles but articles are no longer confined to sources you selected at beginning of search. In this article, there were no similar articles, but you should feed in your own keywords to try
  • Click Return to Headlines after viewing full text of article
  • 344 hits some new ones which are relevant If the hit list is not useful enough, you can broaden your search by cutting down the number of concepts, i.e. ( slim* OR fat OR obesity OR weight loss ) AND ( pills OR pill OR medication* OR medicine* OR procedure * OR program*) and (health risk* or safety or effect*)
  • Remember to click Logout when you have finished
    • 4. Find newspapers articles for selected topic
    • Use databases from source (d)
      • Factiva
      • Lexisnexis
  • NUS Libraries portal http://www.lib.nus.edu.sg
  • lexisnexis
  • Use Power Search Easy Search excludes Singapore newspapers Easy Search Power Search
  • Click on More Sources to select Singapore newspapers
  • Click here and select Singapore
  • Click News
  • Newspapers
  • workplace and safety Enter the keywords with AND in the middle workplace and safety
  • There are 1128 articles Default: Articles sorted by Publication Date Sort by Relevance
    • Look at the left frame
    • Click on Industry to see list
    • Click on any of the industries, e.g. Construction (155)
    • Click on Construction to see 155 hits
    How to confine your search to an industry
  • How to confine your search by broad subject assigned by Lexisnexis
    • Click the Back button to get back to list of 1128 hits
    • Look at the left frame
    • Click on Subject to see list
    • Click on any of the subjects, e.g. Government Bodies & Offices (245)
  • How to confine your search to subject of your choice e.g. enter high rise or highrise in the Search Within Results box at the top right hand corner Note: high rise will cove high-rise as well
  • Remember to click Sign Out when you have finished
  • This is one of the articles for this search Look at the different pieces of information an article gives you Name of government body Statistics Government’s plans ..1.8 deaths for every 100,000.. 25 people.. ..Workplace Safety and Health Council.. .train ..professionals..
  • Comparison of Source (d): Newspapers Databases i) Factiva ii) Lexisnexis Advantages -Covers more titles including Channel NewsAsia -Unlimited no. of concurrent users -Easy to narrow down by broad categories like industry Disadvantages -Limited no. (10) of concurrent users -More difficult to access Singapore newspapers
    • 5. Find journal articles for selected topic
    • Use databases from source (e)
    • (in order of importance) :
      • Business Source Premier (BSP)
      • Expanded Academic Index ASAP (EAI)
      • Scopus
  • More on Each Database
    • (a) Business Source Premier
    • Business-related topics
    • Covers over 2,300 titles, including non-scholarly ones
    • (b) Expanded Academic Index ASAP
    • Many topics: includes humanities; social sciences; environmental issues ; ethics ; government
    • Over 4,300 titles including non-scholarly ones
  • More on Each Database
    • (c) Scopus
    • Many topics
      • mainly science, medicine and technology
      • also includes business, and social sciences
    • Covers over 16,000 journals
      • mostly scholarly ones
      • but includes trade journals
    • 5. Find journal articles for selected topic
    • i) Using Business Source Premier
  • NUS Libraries portal a) BSP b) EAI c) Scopus
  • Key in search terms here. A simple example corporate social responsibility is used
  • Sort by Relevance 1926 is way too out of date. Slide to change years, then click Update Results . Over 12,990 hits: need to refine search
  • Good Subject Headings to use: - Social responsibility of business - Business ethics Look at list for more
  • Use BSP’s Subject Heading of Social responsibility of business Change field to SU Subject Terms
  • Over 8,000 hits Narrowed to 2000 -2010
  • Key in Singapore or Asia Change to GE Geographic Terms
  • 39 hits You need to sort by Relevance again You need to change years again. It is now 1978 - 2009
  • 35 hits left after you changed years You need to sort by Relevance again
  • One of the Hits … appalling workplace practice… … information on other companies…
  • Categories like Academic Journals or Magazines that you can choose
  • Click Search History if necessary You can search different words in different fields. In this case, you are searching: - corporate social responsibility in the default field - environment* in TI Title field
  • If there is no full text icon, click Check NUS Libraries holdings . Library might have hard copy of Journal of Asian Business 2007, Vol 23, issue 2 How to get full text If this icon is shown, just click to get full text
    • 5. Find journal articles for selected topic
    • ii) Using EAI
  • 1980- Key in search terms here
  • Categories of Sources Sort by relevance Can call up Search History
  • Click to see subjects A journal specifically on CSR Click to get full text
    • 5. Find journal articles for selected topic
    • iii) Using Scopus
  • Key in search terms here Very broad disciplines. DO NOT choose now. Narrow by disciplines in result page first
  • Sort by relevance . Default is by Date Result Page Click to display more than 5 Only 5 subjects listed Option to add categories
  • Search History is available Many more subject areas to choose from. Note they are quite narrow like “Energy” “Chemical engineering”, click Limit to
  • Click for link to full text If View at Publisher button is not available, click to check if Library has hard copy Click for full text
    • 6. Sources for Statistics
    • [other than sources (d) and (e)]
  • .share of workforce in agriculture decreased from 48.8% in 1999-2000 to 42.1% in 2001-2002… Should you need statistics like this, go to subject guide for Economics in the Library portal From Engineering Management Conference article retrieved from source (e) (iii)Scopus
  • Statistics by: Region -broad subjects e.g. Singapore - Climate, Energy and Environment Statistics on Climate and air quality -Etc Subject Guide for Economics
  • 7. Managing your list of references: EndNote
  • Example of list of Reference
    • Keeble, J., Brown, D. (2002)  The Business Care for Corporate Citizenship .  Arthur D. Little, University Press, Cambridge UK
    • Ceppi, P., Chen, P., Elias, R., Xin, Y. (2002)  Licence to Operate in the Food & Drink Sector . Arthur D. Little, University Press, Cambridge UK
    • (2002)  Industry as a Partner for Sustainable Development: Information and Communication Technology . Global e-Sustainability Initiative (GeSI) and United Nations Environment Programme (UNEP), United Kingdom
    • Directive of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE), 2000/0158 (COD)
    Example of list of Reference: different citation style
    • You need to use APA style
    • APA means American Psychological Association
    • Commonly used in the social sciences
    • Publication manual of the American Psychological
      • xviii, 272 p.: 18+272 = 290 pages!
  • EndNote
    • Lets you choose from many citation styles
    • Easy to change from one style to another
    • Easy to insert or delete citation: no need to amend list: done automatically for you
    • Can detect duplicates from different sources like BSP, EAI
    • Etc.
  • EndNote
    • EndNote Training Sessions
    Registration is required Please email [email_address] to register Date Time Venue 10 Feb 10 (Wed) Lecture 10am - 11.30am LT19, SoC 12 Feb 10 (Fri) Lecture 10.30am - 12pm LT7A, FoE
  • 8. Subject Guides
  • There is a lot of information in Subject Guides Click on Subject Guides to see more databases relevant to a particular subject
  • Chemical & Biomolecular Engineering Databases : Engineering Village 2, etc. Library Instructions & Tips How to use Engineering Village 2 How to use Scopus
  • 9. Getting Help
  • 6. How to search databases 9. How to use EndNote/EndNote Web/WizFolio
  • How to Import References into EndNote X2
  • BSP, EAI, Factiva, LexisNexis, Scopus, LINC, LINC+ etc.
  • For Factiva
    • If you have any questions, please:
    • Email us at [email_address]
    • Call us at 6516 2028
    • Come and see us at the Information Desk, 5 th floor, Central Library
  • List of Slides Not Shown on 3/2, 9/2
    • 15:More examples from Sources for CSR measures in
    • S’pore: Source (c)
    • 17: Sources for General CSR Issues in S’pore
    • 23: Alternative/Related Terms for General
    • Concepts related to CSR
    • 30-32, 34-35: Logging into Factiva
    • 36, 39-43, 48-51: Using Factiva
    • 69: Another example of getting information from article
    • 76: Logging into BSP
    • 85: One of hits from BSP
    • Thank you!