Walsall Learning Centre Introduction to IT

Available IT Facilities There are 5 IT Labs: WL003 – drop in – ground – colour printer WLb03 – group work - basement WLb04 – group work/teaching - basement WLb06 – silent room – basement WLb05 – drop in – basement – houses IT Help Desk, scanner pc, video editing pc, web cams, pcounter top up machine, colour printer. Group Study rooms – top floor – 2 are drop in, 3 may be booked at the Information Help Desk

There are 5 IT Labs:

WL003 – drop in – ground – colour printer

WLb03 – group work - basement

WLb04 – group work/teaching - basement

WLb06 – silent room – basement

WLb05 – drop in – basement – houses IT Help Desk, scanner pc, video editing pc, web cams, pcounter top up machine, colour printer.

Group Study rooms – top floor – 2 are drop in, 3 may be booked at the Information Help Desk

IT Facilities All users need to register Your username will be your student number. You will be asked to choose your password This username and password will be used to: log on to PCs access email access WOLF Registration also generate users Personal Storage Space and your PCounter account

All users need to register

Your username will be your student number. You will be asked to choose your password

This username and password will be used to:

log on to PCs

access email

access WOLF

Registration also generate users Personal Storage Space and your PCounter account

Personal Storage Space 200mb of space on the server. Access through My Documents Can access from home via the Internet

200mb of space on the server.

Access through My Documents

Can access from home via the Internet

My Documents We recommend this as the primary location for saving work Newer PCs do not have floppy drives All PCs have USB slots Save work to a USB Memory Stick or burn to CD, as a back up Always shut down a USB device before removing it from the PC

We recommend this as the primary location for saving work

Newer PCs do not have floppy drives

All PCs have USB slots

Save work to a USB Memory Stick or burn to CD, as a back up

Always shut down a USB device before removing it from the PC

Printing All students have a PCounter account which enables them to print from any PC When you print a document, you will be told which printer your work is being sent to A receipt will be printed off, for which there is no charge, for every job you send to the printer If you have a problem with a print job, take it and your receipt to the IT helpdesk

All students have a PCounter account which enables them to print from any PC

When you print a document, you will be told which printer your work is being sent to

A receipt will be printed off, for which there is no charge, for every job you send to the printer

If you have a problem with a print job, take it and your receipt to the IT helpdesk

Printing Printing to a black and white printer costs 5p per page Printing to a colour printer costs 40p per page for A4 and 80p per page for A3, even if what you are printing is not colour If you do not have enough credit for a print job, it will not print at all

Printing to a black and white printer costs 5p per page

Printing to a colour printer costs 40p per page for A4 and 80p per page for A3, even if what you are printing is not colour

If you do not have enough credit for a print job, it will not print at all

To check your credit, move the cursor over the pound symbol.

Printing You can top up your credit in the following ways: Using cash via the top up machine in WLb05 The machine accepts £1 or £2 coins or notes. No change is given. Using a credit/debit card via the secure payment page listed on the IT services website Minimum online payment is £5

You can top up your credit in the following ways:

Using cash via the top up machine in WLb05

The machine accepts £1 or £2 coins or notes. No change is given.

Using a credit/debit card via the secure payment page listed on the IT services website

Minimum online payment is £5

Photocopying Also uses your PCounter account via your university Print/Copy card This card needs to be registered to your PCounter account via the machine in WLb05 Photocopiers are usually referred to as MFDs or Multi-Functional Devices

Also uses your PCounter account via your university Print/Copy card

This card needs to be registered to your PCounter account via the machine in WLb05

Photocopiers are usually referred to as MFDs or Multi-Functional Devices

Photocopying You can also send print jobs to the photocopiers Printing black and white documents costs the same as using a printer Printing colour documents is cheaper than using a printer

You can also send print jobs to the photocopiers

Printing black and white documents costs the same as using a printer

Printing colour documents is cheaper than using a printer

Printing to an MFD To send a print job to an MFD, select WA-PQ002 as the printer Go to the MFD of your choice, press 2 to print. Swipe your print card through the slot on the right of the card reader Select the document you want to print from the list Press enter/yes

To send a print job to an MFD, select WA-PQ002 as the printer

Go to the MFD of your choice, press 2 to print.

Swipe your print card through the slot on the right of the card reader

Select the document you want to print from the list

Press enter/yes

Printing to an MFD You need to ensure that all the settings are correct before you send a job to print This means making sure paper size is correct and that you want full colour If you print a colour document, all pages are treated, and charged, as colour even if they are black and white

You need to ensure that all the settings are correct before you send a job to print

This means making sure paper size is correct and that you want full colour

If you print a colour document, all pages are treated, and charged, as colour even if they are black and white

First select printer WA-PQ002. Then click on Properties Select Color before printing

Logging Off It is very important that you remember to log off once you have finished using a PC If you forget to log off and someone else uses your printing credit, there is nothing we can do about it Also, if you do not log off, anyone can access your work in My Documents

It is very important that you remember to log off once you have finished using a PC

If you forget to log off and someone else uses your printing credit, there is nothing we can do about it

Also, if you do not log off, anyone can access your work in My Documents

Other Facilities Wireless Network The building has a wireless network installed Users need to download and install Cisco Clean Access before they can connect to the network CCA will then ensure that a laptop has all the necessary Windows security updates and up-to-date anti-virus software If you do not have anti-virus software you will not be able to connect F-Secure anti-virus software can be downloaded from the University server free of charge

Wireless Network

The building has a wireless network installed

Users need to download and install Cisco Clean Access before they can connect to the network

CCA will then ensure that a laptop has all the necessary Windows security updates and up-to-date anti-virus software

If you do not have anti-virus software you will not be able to connect

F-Secure anti-virus software can be downloaded from the University server free of charge

Other Facilities Laptops for loan We loan laptops for a week at a time There is no charge, but late return fees are £20 a day All laptops are wireless enabled Any work done on a laptop needs to be saved to either a memory stick or other removable device Any work left on the laptop will be lost when it is logged off

Laptops for loan

We loan laptops for a week at a time

There is no charge, but late return fees are £20 a day

All laptops are wireless enabled

Any work done on a laptop needs to be saved to either a memory stick or other removable device

Any work left on the laptop will be lost when it is logged off

Help! Where to find help IT Helpdesk located in WLb05 Staffed during normal opening hours IT Team Office WLb12 in basement IT Services Helpdesk Phone extension 2000 Guides and Manuals available in WLb06

Where to find help

IT Helpdesk located in WLb05

Staffed during normal opening hours

IT Team Office

WLb12 in basement

IT Services Helpdesk

Phone extension 2000

Guides and Manuals

available in WLb06