vvvTopics• Full stack of marketing• The Product/Market fit• Market Positioning• Marketing Warfare• Marketing your customers and letting them market you• Linking growth hacking to marketing• What did we at Engagio• Q&A – Town hall style 7:40pm.
vvvGrowth is the most importantthing for a startup. If you don’t grow, you won’t exist.May 2013 (C) William Mougayar www.startupmanagement.com
vvvHacking…the tough part isfiguring out organic growth.May 2013 (C) William Mougayar www.startupmanagement.com
vvvGrowth Hacking is . . .① Analytics② Marketing③ Product④ User Experience User Growth RevenueGrowthEngagement GrowthMay 2013 (C) William Mougayar www.startupmanagement.com 6
vvvHacking your Growth is atemporary thing…hopefully.
vvvPositioning: The Battle for yourMind“It’s the first company to build the mentalposition that has the upper hand, not thefirst company to make the product. IBMdidn’t invent the computer; Sperry-Rand did.But IBM was the first to build the computerposition in the prospect’s mind.”- Al Ries & Jack Trout10
vvvPositioning starts with yourproduct, but it is not what youdo to a product. Positioning is what you doto the mind of the prospect.May 2013 (C) William Mougayar www.startupmanagement.com 11
vvvSome rules for Positioning1. Be First2. Blogging is communicating3. Understand the meaning of words4. What will you sacrifice?5. Position for defensability6. Dissociate your company from your product7. If you’re not #1, try to be the first to occupy #28. Don’t forget the less viral physical worldMay 2013 (C) William Mougayar www.startupmanagement.com 12
vvv“You must create a position inthe prospect’s mind that takesinto consideration not only yourstrengths and weaknesses, butalso those of your competitorsas well.”May 2013 (C) William Mougayar www.startupmanagement.com 13-- Al Ries & Jack Trout, Positioning: The Battle for your Mind
vvvMarketing your Customers• Telling stories about what they are doing withyour product• Letting them tell their own stories• Uncover how your product has transformedthem, not how they are using it, e.g. Google,Prius.See book “Who do you want your customers to become” byMichael SchrageMay 2013 (C) William Mougayar www.startupmanagement.com 18
vvvGrowth Hacking Evolution• Operationalize what works• Email is also a growth marketing tool• Retention and re-engagement are growth related• Blow some metric• Don’t think Analytics…Think Actionable Analytics• Data Analysts in big co’s – take longer to get decisions approved, can’t trialand error too much• Reporting is for stable businesses that have known growth characteristics.You want to model the velocity and dynamism of your business as a startup.• Growth hacking will not help a product that sucksMay 2013 (C) William Mougayar www.startupmanagement.com 20
vvvDiscussion• Is Growth Hacking part of Marketing, linked toMarketing or parallel to Marketing?• Does Growth Hacking end when you havefigured out Product/Market fit?• Anything I said that you didn’t agree with, or thatwe should be discussing further?May 2013 (C) William Mougayar www.startupmanagement.com 21
vvvThank youWilliam Mougayar@firstname.lastname@example.orgStartup Management:www.startupmanagement.comMay 2013 (C) William Mougayar www.startupmanagement.com