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SAP Solution Manager

Change Request Management
Normal Correction with Change Request Management




  http://www.linkedin...
Change Request Management – Normal Correction Lifecycle




Table of Contents
Versioning ....................................
Change Request Management – Normal Correction Lifecycle




Versioning
 Version                              Change       ...
Change Request Management – Normal Correction Lifecycle




Landscape Preparation:
For this Demo we use 3 client inside So...
Change Request Management – Normal Correction Lifecycle


Cycle overview




Start the Maintenance Cycle
The Change Manage...
Change Request Management – Normal Correction Lifecycle




Click in the Button “Normal Correction”, if you don’t have add...
Change Request Management – Normal Correction Lifecycle


Aprove the Change Request
The Change Advisory Board decide wich ...
Change Request Management – Normal Correction Lifecycle




Create the Transports
Now the Normal Correction is in Status “...
Change Request Management – Normal Correction Lifecycle




Start the corrections
Tthe Developer logon to Solution Manager...
Change Request Management – Normal Correction Lifecycle




The Developer select the request SM4K900051 Created for AOMEAD...
Change Request Management – Normal Correction Lifecycle




The Maintenance Cycle
Release the Transports
At this point the...
Change Request Management – Normal Correction Lifecycle




The Change Manager select the Execution Data and then run




...
Change Request Management – Normal Correction Lifecycle




Solution Manager show the Execution Data




Change Manager se...
Change Request Management – Normal Correction Lifecycle




Start the Testing Phase
The Change Manager move the Phase of t...
Change Request Management – Normal Correction Lifecycle



In the TEST System check the value




The TESTER return to SOL...
Change Request Management – Normal Correction Lifecycle


Import in Production
The Change Manager move the Phase to Go-Liv...
Change Request Management – Normal Correction Lifecycle




The Requester logon to the Production for check the import, if...
Change Request Management – Normal Correction Lifecycle




Close the Change Document
The Change Manager control all the d...
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Sap Solman Charm Normal Correction

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Transcript of "Sap Solman Charm Normal Correction"

  1. 1. SAP Solution Manager Change Request Management Normal Correction with Change Request Management http://www.linkedin.com/in/solutionmanager Wenceslao Lacaze
  2. 2. Change Request Management – Normal Correction Lifecycle Table of Contents Versioning ..............................................................................................................................................................................3 Author Bio ..............................................................................................................................................................................3 Landscape Preparation: ....................................................................................................................................................4 Users Preparation: ..............................................................................................................................................................4 Project Preparation.............................................................................................................................................................4 Cycle overview......................................................................................................................................................................5 Start the Maintenance Cycle............................................................................................................................................5 Create the Change Request .........................................................................................................................................5 Aprove the Change Request ............................................................................................................................................7 Authorize change ............................................................................................................................................................7 Create the Transports ...................................................................................................................................................8 Start the corrections ......................................................................................................................................................9 The Maintenance Cycle................................................................................................................................................... 11 Release the Transports.............................................................................................................................................. 11 Import in QA .................................................................................................................................................................. 12 Start the Testing Phase................................................................................................................................................... 14 Import in Production ...................................................................................................................................................... 16 Start the import in Production ............................................................................................................................... 16 Close the Change Document......................................................................................................................................... 18 SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 2 of 18
  3. 3. Change Request Management – Normal Correction Lifecycle Versioning Version Change Date 1.0 Original 10/06/2008 2.0 Webpage Link. 23/06/2008 Author Bio My name is Wenceslao Lacaze and I’ve been working as a SAP basis Administrator and Solution Manager Consultant for the last 8 years. I’m a Techno-Functional SAP Solution Manager Subject Matter Expert (SME), I Design, Build and Implement the product using “Run Sap” Methodology. I have developed a very extended experience with medium and large scaled SAP installations in several (multi)national environments. I am based in Argentina, but work all around the World. I work directly for clients or via an agency. I do speak Spanish, Italian and English fluently. You can contact me at: Email: wlacaze@gmail.com http://www.linkedin.com/in/solutionmanager You can found more papers at : http://wlacaze.googlepages.com/home SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 3 of 18
  4. 4. Change Request Management – Normal Correction Lifecycle Landscape Preparation: For this Demo we use 3 client inside Solution Manager • 801 Development • 802 Quality • 803 Productive Users Preparation: We create 5 diferent users and profiles Creates and confirm the Change Request Categorizes, Approve and monitors Change Request. Is the Steering Committee in the Change Management Implements a change, and hands it over to the Tester Test changes and ajust the Change Document Status Manages and coordinates software logistics Project Preparation We create a project and 1 Maintenace cycle SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 4 of 18
  5. 5. Change Request Management – Normal Correction Lifecycle Cycle overview Start the Maintenance Cycle The Change Manager set the Maintenance Cycle in “Development with Release Phase” Create the Change Request The Requester logon to SM and run the transaction CRMD_ORDER. SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 5 of 18
  6. 6. Change Request Management – Normal Correction Lifecycle Click in the Button “Normal Correction”, if you don’t have add manually in “Extra Settings Specific Push Button 1 = SDCR This is the Main Change Request Window. For create a Normal Correction you need to identify some information: • Description • SoldTo Party • Requestor • Change Manager • Change Advisory Board • Ibase/Component • Description of the Change Then Save. SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 6 of 18
  7. 7. Change Request Management – Normal Correction Lifecycle Aprove the Change Request The Change Advisory Board decide wich kind of change document are necessary for this change. document , in this case select Normal Correction(Maintenace) and save. Authorize change The Change Manager recive the notification and then select “Authorize Change Request” When the Change Manager approve the Change Document, Solution Manager change the document to Authorized and Create a new Normal Correction Document. The Change Manager open the Normal Correcion 800000170 and select “In Development” in the TaskList SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 7 of 18
  8. 8. Change Request Management – Normal Correction Lifecycle Create the Transports Now the Normal Correction is in Status “In Development”. The Project Leader ,Change Manager or Developer inside Solution Manager create the New Transport Request. Solution Manager ask for the Request Owner, Short Descriotion and the developer who make the tasks, the system create 2 transport in the development system, 1 for Customizing, 1 for Workbench, SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 8 of 18
  9. 9. Change Request Management – Normal Correction Lifecycle Start the corrections Tthe Developer logon to Solution Manager and and open the Normal Correction 8000000170. Inside the Tasklist select “Logon to System” Inside the Development system(SMR-801) , the developer make some change and Save. The Satellite System (SM4-801) ask for a request, SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 9 of 18
  10. 10. Change Request Management – Normal Correction Lifecycle The Developer select the request SM4K900051 Created for AOMEADM with the TASK SMK4900052 for DEVELOPER Then the Developer release his Task SM4K900052 , The Developer return to SOLUTION MANAGER and in “Test Instruction” put the instruction to the Tester, then move the Normal Correction to “Complete Development” SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 10 of 18
  11. 11. Change Request Management – Normal Correction Lifecycle The Maintenance Cycle Release the Transports At this point the Change Manager release the transport Request manually using the transacction SCMA and then execute the task “Release transport Request” Right Click over “Release Transport Request” and select “Schedule” SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 11 of 18
  12. 12. Change Request Management – Normal Correction Lifecycle The Change Manager select the Execution Data and then run The System show the Transport Request ready for release Import in QA The Change import the transport in QA Environment SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 12 of 18
  13. 13. Change Request Management – Normal Correction Lifecycle Solution Manager show the Execution Data Change Manager select the Import parameters and then start the process SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 13 of 18
  14. 14. Change Request Management – Normal Correction Lifecycle Start the Testing Phase The Change Manager move the Phase of the Maintenance Cycle to Test to make the integration test The Tester logon to solution Manager and open the Normal Correction, Read the Test Instrucction , then use the TASKLIST for connect to the TEST system. SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 14 of 18
  15. 15. Change Request Management – Normal Correction Lifecycle In the TEST System check the value The TESTER return to SOLUTION MANAGER and write the Test Report, then in the TASKLIST select “Confirm Successful Test” At this point the Normal correction is in Status Consolidated SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 15 of 18
  16. 16. Change Request Management – Normal Correction Lifecycle Import in Production The Change Manager move the Phase to Go-Live to start the imports in the Productive enviroment Start the import in Production The change Manager run the “Import Transport Request” Select the import execution and run the transaction SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 16 of 18
  17. 17. Change Request Management – Normal Correction Lifecycle The Requester logon to the Production for check the import, if is correct change the Normal Correction to “Production Status”. The Normal correction is in Production status. When the Normal Correction change the status to “Production”, the Change document change automatic to “Implemented” the status SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 17 of 18
  18. 18. Change Request Management – Normal Correction Lifecycle Close the Change Document The Change Manager control all the documentation and then move the Change Request to “Confirms Realization”. The Change Request in Status “Confirmed” closing the cycle for this maintenace. SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 18 of 18

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