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Cv Wlacaze

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  • 1. 9/11/13   Wenceslao LACAZE SAP Solution Manager Consultant Nationality:   Argentinian     Year  of  Birth:   1974   Languages:   Spanish,  English,  Italian   Contact  Information:   +1.(772)  226-­‐0288/  +56.9.5169.3334   wenceslao.lacaze@noviscorp.com     Summary   Wenceslao  is  a  Solution  Manager  Expert.  He  has  focused  his  career  in  the  Solution  Manager  and  Technical  Architect  areas  based  in  its   strong  knowledge  in  Netweaver  platform,  also  has  a  significant  experience  with  all  phases  of  a  project,  from  the  initial  Blue  Print  to  the   post  Go-­‐Live  support.     His  international  work  experience  has  enabled  him  to  develop  his  skills  on  communication  and  team  spirits,  having  participated  on  all   phases  of  implementation,  both  on  SAP  projects  from  scratch,  and  projects  where  functionality  is  added  to  an  operational  system.   Experience   05/2013  –  present   SAP  ALM  Consultant  in  Novis  Corp  (Technology)  Santiago,  Chile     -­‐Support  the  implementation  of  SM  7.1  for  all  the  Novis  Clients.     08/2012  –  05/2013   SAP  ALM  Consultant  in  GRUPO  CHAIDNEME  (Retail)  Bogota,  Colombia     -­‐Definition  and  support  the  implementation  Project  using  Global  Templates  for  the  Rollout   -­‐Training  about  Solution  Documentation   -­‐Roadmap  definition  and  Integration  between  ARIS  and  Sap  Solution  Manager   -­‐Issue  Management  and  Incident  Management   -­‐Test  Management   03/2012  –  05/2013   SAP  ALM  Consultant  at  TELEFONICA  (Communications),  BsAs,  Argentina   -­‐Define  and  Implement  IT  Management  over  SM  7.1  SP7,  using  Incident  Management  and  Change  Management.   -­‐POC:  Integration  with  SPP  (uPerform),  QC,  QTP  and  CBTA.   -­‐Implementation  of  Quality  Gate  Management  and  Documentation  Management   -­‐Definition  of  CCLM(CDMC)   08/2010  –  03/2012   SAP  ALM  Consultant  at  TECHNICOLOR  (Media)  California,  US   -­‐SAP  Solution  Manager  Upgrade  to  7.1   -­‐Definition  of  Solution  documentation  for  the  implementation  projects  on  going.   -­‐Implementation  of  Change  Request  Management  and  Quality  Gate  Management.   -­‐Implementation  of  Incident  Management   -­‐Implementation  of  Root  Cause  Analysis  for  Technical  Monitoring.   -­‐Roadmap  definition  and  Integration  between  ARIS  and  Sap  Solution  Manager.   -­‐Integration  between  uPerform  and  Sap  Solution  Manager.   -­‐Implementation  of  SSO  in  ERP/Portal  Environments   10/2009  -­‐  01/2010   Sap  ALM  Consultant  at  TELEFONICA  (Communications)  –  BsAs,  Argentina     -­‐Implementation  of  Solution  documentation.   -­‐Implementation  of  Change  Request  Management  (Full  customized  workflow,  (35  Status)   -­‐Implementation  of  Incident  Management  and  Knowledge  Transfer  to  the  local  consultant     -­‐Workshop  Job  Scheduler  (Redwood)     09/2009  -­‐  10/2009   Solution  Manager  Consultant  –  CAPGEMINI  (Technology)  –  Paris,  France   Clients:  Thomson  Media   -­‐Implementation  of  Solution  documentation.   -­‐Implementation  of  Change  Request  Management  and  Quality  Gates   -­‐Implementation  of  Incident  Management   -­‐Knowledge  Transfer  to  the  local  consultant     -­‐Workshop  Job  Scheduler  (Redwood)     04/2009  -­‐  09/2009   E2E  Consultant  –  ACCENTURE  (Technology)    -­‐  Argentina,  US       -­‐Implement  Change  Management  using  RUNSAP  Methodology:     -­‐Landscape  Strategy  to  implement  Sap  ChaRM  in  Complex  Landscape  (6  system  +1)   -­‐Knowledge  Transfer  to  the  local  consultant     -­‐Strategy  to  use  “Implementation  and  Documentation”  using  Solution  Manager  methodology   -­‐Implementation  of  Service  Connection  integrated  with  Service  Desk  for  handle  Sap  Support  Message     09/2008  -­‐  12/2008     ChaRM  Consultant  -­‐  SAP  AG  (Technology)  -­‐  Novi  Sad,  Serbia     Clients:  NIS  Petrol     Implement  Change  Request  Management  functionality   Implement  Solution  Documentation     Integration  with  Issue  Management  and  Incident  Management   04/2008  –  07/2008   Solution  Manager  Consultant  -­‐  IBM  Global  Delivery  Services(Technology)  –  Nice,  France     Clients:  Saint-­‐Gobain  /  FNAC     -­‐Implementation  of  Willy  Introscope  and  Solution  Manager  Diagnostics   -­‐Definition  of  Procedures  related  to  Solution  Manager  to  support  the  customers   -­‐Implementation  of  Issue  Management,  Service  Desk  and  Change  Request  Management  in  LAB     -­‐Workshops  and  Seminars’  about  how  to  use  and  implement  Solution  Manager  
  • 2. 9/11/13   08/2007  -­‐  01/2008   E2E  Consultant  -­‐  AOME  Atos  Origin  Middle  East  -­‐  Saudi  Arabia,  Bahrain,  Kuwait,  UA  Emirates     Clients:  KJO  (Aramco  &  Kuwait  Oil)  ,  Saudi  Airlines,  Saudi  Electricity  Co.   -­‐Implementation  of  Issue  Management  and  Service  Desk  with  Solution  database  and  Service  Connection.   -­‐Implementation  of  Change  Request  Management   -­‐Implementation  of  Solution  Manager  Diagnostics  and  Introscope   -­‐Installation  of  SAP  LAB  (Portal  7,  SM  4.0,  ERP  IDES  2005)   -­‐Training  Curses  and  Material  preparation  for  workshops/Demo.   01/2007  -­‐  08/2007     Solution  Manager  Consultant  –  NEORIS  (Technology)  –  Monterrey,  Mexico  –     Client:  CEMEX     -­‐Definition  of  maintenance  Cycles  (Package  and  Delivery  concept)  and  implementation  projects  with  ChaRM  -­‐ (Including  retrofit  functionality  in  Ramp-­‐up)   -­‐Implementation  of  Global  Templates     -­‐Implementation  of  Solution  Manager  Diagnostics  and  Willy  Introscope   -­‐Training  to  all  the  teams  involved   -­‐PoC:  ACC  Project  (Aix/Linux),  TDMS  and  Job  Scheduler  (CPS)     10/2005  -­‐  12/2006     Technical  Consultant  –  Repsol-­‐YPF(IS-­‐Oil)  –  BsAs,  Argentina     -­‐Implementing  different  Sap  Solutions  and  functionalities:   -­‐Full  implementation  of  Sap  Solution  Manager  (4.0)  for  monitoring  the  company  landscape   -­‐SLA,  EWA,  Remote  Administration  and  CCMS  centralized   -­‐Willy  Introscope  and  Monitor’s  for  JAVA  Stack  and  CPH  for  historical  information   -­‐Developing  project  documents,  configuration  document,  training  manual   01/2001  -­‐  10/2005   SAP  Administrator  –  Univeg/Bocchi  Group(Consumer  goods)  –  Verona,  Italy     -­‐IT  Support  and  Installation  and  Configuration  of  SAP  Solution  Manager  3.1:   -­‐SAP  Support  for  the  foreign  Office  (FRANCE,  SPAIN,  GERMANY,  BELGIUM,  UK,  ARGENTINA)   -­‐Installation  and  support  for  R/3  and  SCM  4.0.  over  (RHEL  -­‐  AIX  5.2-­‐Oracle  9i/8i  –  W2000)   -­‐Users  and  Profiles  Management  and  Transports  administration  (QA)   -­‐Designed  and  specified  interfaces  between  SAP  FI/MM/SD  using  BAPIs,  LSMW  and  IDOCs     Workshops  &  Training  Experience   06/2013     Banco  de  La  Republica  –  Bogota,  Colombia     Implementation  Workshop:  ASAP/RUN  SAP  Methodology  and  ARIS-­‐   Solution  Manager  Integration   10/2012     SAP  Puerto  Rico  –  San  Juan,  Puerto  Rico   Client:  Triple  S   Training  SMI210  –  Sap  Solution  Manager  Implementation  Methodology   09/2011   SAP  Andina  -­‐  Port  of  Spain,  Trinidad  y  Tobago   Client:  Caribbean  Airlines   Training  SM100  -­‐  Sap  Solution  Manager  Operations   09/2011   SAP  Spain  -­‐  Madrid,  España   Client:  Mutua  Universal   Implementation  Workshop:  Incident  Management   08/2011   INFOCENTER    -­‐  Paraguay,  Brazil     Client:  ITAIPU  Binacional(Government)   Implementation  Workshop:  ASAP/RUN  SAP  Methodology  and  ARIS-­‐   Solution  Manager  Integration   07/2011   SAP  Andina  -­‐  Bridgetown,  Barbados   Client:  Government   Training  :  SM100  -­‐  Sap  Solution  Manager  Operations     SM200  -­‐  Change  Request  Management   SM300  -­‐  Business  Process  &  Interface  Monitoring   05/2011   SAP  Hungary  -­‐  Budapest,  Hungary     Client:  Generic   Training:  SM200  -­‐  Change  Request  Management   07/2010   SAP  South  Africa  –  South  Africa   Client:  Generic   Training:    SM150  -­‐  Process  and  Configuration  of  Service  Desk   06/2010   Bluefin  Solutions    -­‐  London,  UK   Client:  Pearson  Education   Implementation  Workshop:  Change  Request  Management  and  Sap   Quality  Gates  Management     05/  2010   SAP  Saudi  Arabia  -­‐  Jeddah,  Saudi  Arabia     Client:  ISDB  -­‐  Islamic  Dev.  Bank     Training:    SMO100  -­‐  Solution  Manager  Operations   SMI310  -­‐  Solution  Manager  Implementation  tools  in  Details    02/2008   SAP  Turkey  –  Istanbul,  Turkey     Client:  Military  (Government)   Training:  SMO100  -­‐  Solution  Manager  Operations   Education   Computers  Engineer  –Universidad  del  Salvador  (1996-­‐2001)     Solution  Manager   Portal   Basis   SMO100  -­‐  SM  Operations   SM300    -­‐  Business  Process  and   Interface  Monitoring     SMO150-­‐Process  and  Configuration  of   Service  Desk   SAPEP  -­‐  mySAP  Enterprise   Portal  Solution  Overview   EP100  -­‐  Managing  Enterprise   Portal  Content   EP200  -­‐  SAP  Portal  Sys.Admin     ADM100  -­‐  SAP  Web  AS  Admin.  I   ADM102  -­‐  SAP  Web  AS  Admin  II   ADM505  -­‐  Oracle  Database  Admin  I   BC420  -­‐  Data  Transfer      

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