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  • 1. Business Presentation Parasram Jattan Business Sales Executive Digicel (Trinidad & Tobago) Limited [email_address] 868 351-5652
  • 2. About
    • Registered in Bermuda, first launched in Jamaica in 2001 ;
    • The largest mobile network in the Caribbean with operations in 23 countries throughout the Caribbean, South and Central America, and South Pacific ;
    • Has the reputation of “Monopoly Breaker” and “Customer Champion”;
    • Over 4.1 million customers on Digicel’s networks and annual revenues of US$1.2 billion ;
    • Employs over 3,000 people of which 98% are Caribbean nationals ;
    • Invests heavily in sport, culture and communities .
  • 3.  
  • 4. Telecoms Update:
    • June 2005:
    • Mobile Licenses awarded to Digicel and Laqtel .
    • April 2006:
    • Telecommunications monopoly broken when Digicel opened its doors to the public .
    • November 2006:
    • Digicel files lawsuit against TSTT to prevent call-blocking .
    • February 15 2007:
    • The High Court of Trinidad & Tobago ordered that TSTT provide additional interconnection capacity between the Digicel and TSTT networks . The High Court also ordered TSTT not to block calls passing between the two networks .
  • 5. Why switch to
    • Far superior Nationwide Coverage & call quality :
      • We’re so confident we give you dropped called compensation ;
    • The only network that has GPRS & EDGE across the entire network.
    • Award winning Customer Care that never sleeps ;
    • The Best Value pricing plans for national, international & roaming ;
    • Free itemized bills plus you can now see your bills on-line ;
    • The largest range of state–of-the-art handsets .
  • 6. the Best Nationwide Coverage Widest coverage & clearest quality.
  • 7. Truly the Best Coverage for T&T
    • 99% T&T population coverage indoors and outdoors with the most advanced network available which cost a total of $1.9billion ;
    • Planned, designed and constructed with equipment from the world's leading producer of advanced network technology, Ericsson;
    • GPRS and EDGE capabilities throughout our entire network ;
    • Crystal clear quality & voice clarity ;
    • 98% call success rate ;
    • Network designed to withstand most serious natural disasters ;
    • Operating on the 850MHz and 1900MHz frequency ;
    • We’re so confident about our network we compensate you for dropped calls .
  • 8.  
  • 9. Crystal Clear, Continuous Coverage!
  • 10. the Best Customer Service Dedicated Customer Care Experts 24/7, 365 days per year
  • 11. The Best Customer Care
    • Digicel has a dedicated customer care centre specifically for TnT ;
    • Manned with over 240 fully trained dedicated care professionals ;
    • Our Customer Care team never sleep! We’re there for you 24/7 every day of the year with a max call wait at 8 seconds ;
    • Our Customer Care is toll free call from your Digicel handset .
    • Corporate customers benefit from a dedicated Customer Care team with assigned agents or account managers .
    • Ranked #1 in Trinidad & Tobago for best customer service .
    • Digicel customers rated Digicel 1st in providing excellent service amongst 9 other companies .
  • 12. World Class Customer Service !
  • 13. the Best Products & Services Simple & transparent pricing.
  • 14. The Best Products & Services:
    • Free On-Net Calls:
    • All Digi to Digi calls are absolutely free for corporate customers:
    • from 10.00pm to 6.00am Mondays to Thursdays and
    • and from 10.00pm to 12.00am on Fridays .
    • On-line Bill View:
    • Allows postpaid customers to easily and securely view their postpaid bills online (via. Secure internet) at any time .
    • Add-Ons:
    • Enjoy many standard automatic network features like Free Voicemail, Text Messaging, Multi-Media Messaging, Missed Called Alert, Digicel LIVE, GPRS .
  • 15. The Best Products & Services:
    • Per Second Billing:
    • Billed for the exact time spent on a call .
    • Flexible Billing:
    • Free itemized bills sent via courier every month .
    • Credit Limit Barring:
    • Control call usage cost and manage your budget .
    • Rollover Minutes:
    • Ensures full utilization of your bundled minutes .
    • Closed User Group (CUG):
    • Unlimited talk time between your peers within the group, everyday, any time of the day for one flat rate .
  • 16. The Best Products & Services: Fixed Wireless Phones
    • Fixed Wireless Phones is a new and innovative product that can be used for:
    • Small business establishments without a PBX .
    • Businesses with a call in service who want a Digicel number .
    • Residents in areas with no landline coverage .
    • Consumers wanting the convenience of a landline instrument .
    • Current Digicel customers who would like to have fixed wireless solution at home .
    • Old and visually challenged persons who prefer a large dialing pad and screen .
    • Offshore companies requiring telephony service .
  • 17. The Best Products & Services: Wireless Laptop Internet Cards
    • This device provides customers with the ability to access the internet on their laptops (or PC’s with a suitable adaptor) via Digicel’s EDGE service .
    • This device is a smart enhancement that can be used for:
    • Users in areas with no landline coverage (No dial-up/DSL available) .
    • Small business owners requiring affordable access to the Internet .
    • Corporations requiring internet access for on-the-go employees .
  • 18. The Best Products & Services: GSM Gateway Routers
    • A device that routes customers’ fixed PBX calls to Digicel and International over the Digicel GSM network to take advantage of lower Digicel call rates . In other words, calls from a landline can be treated as a mobile call to take advantage of low Digicel to Digicel rates or International calling prices.
    • Benefit:
    • Reduction in Organizations Land Line to Digicel Costs .
    • Billed Per Second .
    • Include in Corporate Bundle for best possible rates .
    • Avoid interconnection rates by TSTT .
    • Take advantage of CUGs and allow calls made to staff at no real additional cost .
  • 19. the Best for Mobile Office. BlackBerry Business Solutions Skip Data?
  • 20. The Best Products & Services: BlackBerry
    • BlackBerry services help you stay connected with important email and data while you're on the go . Send and receive emails, view attachments, book meetings, check your calendar, make calls from your contact list and much more from a single integrated device .
    • Digicel offers you two great types of BlackBerry services:
      • BlackBerry Internet Service (BIS)
      • BlackBerry Enterprise Solutions (BES)
  • 21. The Best Products & Services: BlackBerry Internet Solution (BIS)
    • BIS “Pushes” e-mail from standard POP3 accounts (ISP provided, Microsoft MSN Hotmail Plus, Yahoo! Mail, etc.) to the BlackBerry device .
    • Users have unlimited internet access on the handheld is provided to the customer .
  • 22. The Best Products & Services: BlackBerry Enterprise Solution (BES)
    • The BES software ‘monitors’ users’ inbox for changes and sends updates to the handheld via the wireless network .
    • All information sent is compressed, encrypted and routed through the BlackBerry Infrastructure to the handheld, where it is de-compressed and decrypted . This ensures all data passed is secure from end to end .
    • Users also have access to unlimited Internet surfing on their handhelds .
  • 23. Data pricing Business
  • 24. The Best Plans: Value Added Services BlackBerry Service Plans Stand Alone Plan Business Internet Service (BIS) $275.00 Business Enterprise Service (BES) $325.00 Add-on to Corporate Postpaid Plan Business Internet Service (BIS) $225.00 Business Enterprise Service (BES) $275.00
  • 25. The Best Plans – Value Added Services Wireless Laptop Internet Cards Type of User Subscription Fee 20 Mb Data Usage Plan $95.00 40 Mb Data Usage Plan $140.00 150 Mb Data Usage Plan $250.00 300 Mb Data Usage Plan $300.00
  • 26. putting the office at your fingertips!
  • 27. the Best Value Simple & transparent pricing. :
  • 28. Pricing Plans
    • ALL local calls included in your bundled minutes .
    • ALL rates are VAT inclusive.
    • We are so confident about our network - dropped call compensation .
    • Roaming rates are ALL INCLUSIVE of charges from the roaming networks .
    • Get Free Text Messages with each plan .
    • Per second billing for International calls .
  • 29. Pricing Plans
    • Two unique plans, Timeshare and Business that allows you to tailor a package to suit your needs and optimize your productivity .
    • Prepaid and Postpaid users can be accommodated on the same account .
    • Choose from a selection of complimentary handsets .
  • 30. Business Pricing Plan
  • 31. The Best Plans - Business Calls Outside the Bundle Digi to Digi $0.50 Digi to Fixed Line $0.85 Digi to Other Mobiles $1.00 Bundle Minutes Subscription Fee Effective Rate Free Text Messages 150 $75.00 $0.50 50 350 $165.00 $0.47 75 500 $225.00 $0.45 100
  • 32. Timeshare Pricing Plan
  • 33. The Best Plans - Timeshare No limit on amount of users on plan Calls Outside the Bundle Digi to Digi $0.50 Digi to Fixed Line $0.85 Digi to Other Mobiles $1.00 Pooled Bundled Minutes Subscription Fee Effective Rate Free Text Messages 1,300 $580.00 $0.45 100 3,200 $1,400.00 $0.44 150 5,400 $2,300.00 $0.43 200 11,000 $4,600.00 $0.42 250 23,000 $9,200.00 $0.40 500 33,000 $13,000.00 $0.39 1000
  • 34. Closed user group
  • 35. The Best Plans – Value Added Services CUG subscription fee is in addition to the subscription fee of your chosen plan Closed User Group (CUG) Type of User Subscription Fee Postpaid $45.00 Prepaid $65.00
  • 36. International Pricing
  • 37. The Best International Rates: * Other countries includes Antarctica, Ascension, Cook Islands, Cuba, Falkland Islands, Guinea Bissau, Honduras, Saint Helena Sao Tome & Principe, Solomon Islands, Vanuatu, Thuraya, Iridium, Inmarsat Savings of up to 62% Country Digicel The Other network Anytime Day Evening Weekend USA, Canada and UK $0.55 $1.44 $1.15 $0.58 Caribbean, Venezuela and India $0.85 $1.73 $1.15 $0.86 Rest of the World $2.00 $2.88 $2.30 $0.86 Other Countries* $6.85 $6.90 $6.90 $6.90
  • 38. Best Roaming rates
  • 39. The Best Roaming Rates: All roaming rates shown in US$ All rates are inclusive of rates from foreign roaming networks VOICE ROAMING Country Calling T & T Calling within roaming country Receiving calls Sending a Text Caribbean (Digicel Island) $0.35 $0.35 $0.35 $0.20 USA (Cingular) $1.50 $0.95 $0.95 $0.35 All Other Countries $2.30 $1.15 $1.15 $0.40
  • 40. Data Roaming rates
  • 41. The Best Roaming Rates: All roaming rates shown in US$ All rates are inclusive of rates from foreign roaming networks Country GPRS ROAMING per 10 Kb All Digicel Networks TT$2.00 Preferred Rates: US (Cingular), Hong Kong (Vodaphone) $5.99 Category 1: Turkey, Latvia, Finland $7.99 Category 2: Czech Republic, US (Cincinatti Bell), Hungary, Russia (MTC) $10.00 Category 3: Russia (Beeline Vimplecom), Norway, Hong Kong (CSL), Brazil $14.99 Category 4: Iceland $19.99
  • 42. the Best choice for handsets The latest handsets from all manufacturers.
  • 43. Bring your Office with you. BlackBerry
  • 44. BlackBerry
    • 8800 - $2999
    • Features:
    • QUAD BAND
    • Email
    • Phone and SMS
    • Corporate Data Access
    • Organizer
    • Wireless Internet
    • BlackBerry Maps
    • Trackball, ESC key
    • and Menu key
    • Integrated earpiece
    • and microphone
    • Integrated speakerphone
    • Bluetooth v2.0
    • 8300 - $2799
    • Gold OR Silver
    • Features:
    • QUAD BAND
    • Email, SMS, MMS, Browser & Organizer
    • Speakerphone
    • Bluetooth
    • MP3 Ring tones
    • EDGE enabled
    • 64MB flash memory
    • QWERTY keyboard
    • JAVA Support
    • Navigational Trackwheel
    • Instant messaging
  • 45. BlackBerry
    • 8100 (Pearl) - $2399
    • Features:
    • QUAD BAND
    • Email, SMS, Browser
    • & Organizer
    • 64Mb flash memory
    • Bluetooth
    • Multimedia capabilities
    • Camera
    • Ultra Slim
    • Sure type keyboard
    • Edge enabled
    • Integrated attachment viewing
  • 46. Smart Mobility HTC
  • 47. HTC
    • S310 - $2199
    • Features:
    • QUAD BAND
    • Microsoft Windows Smartphone
    • 2.0 inch, 176 x 220 TFT LCD
    • Memory: ROM 64 MB/ RAM 64 MB
    • AP: TI OMAP 850, 200 MHz
    • Wireless WAN
    • EDGE/ GSM/GPRS
    • Bluetooth
    • Camera: 1.3 mega pixels
    • Battery: 1150 mAh
    • Mini USB, USB 1.1
    • Expansion: Micro SD
  • 48. HTC
    • TyTn - $5799
    • Features:
    • QUAD BAND
    • 2.8 inch, QVGA TFT LCD, touch screen
    • Memory: ROM 128 MB/ RAM 64 MB
    • AP: Samsung, 400 MHz
    • Wireless WAN
    • Qualcomm MSM6275
    • EDGE/ GSM/GPRS
    • Bluetooth/ Infrared
    • Camera Main: 2 mega pixels with macro
    • Expansion: Micro SD Sliding
    • QWERTY keyboard
  • 49. HTC
    • S620 –Excalibur - $3399
    • Features:
    • QUAD BAND
    • 2.4 inch, 320 x 240 TFT LCD
    • Memory: ROM 128 MB/ RAM 64 MB
    • AP: TI OMAP 850, 200 MHz
    • Wireless WAN
    • EDGE/ GSM/GPRS
    • Bluetooth
    • Wireless LAN 802.11 b/g
    • Camera: 1.3 mega pixels
    • miniUSB, USB 1.1
    • QWERTY keyboard
    • Expansion: MicroSD
  • 50. Engineering Intelligence with Style Motorola
  • 51. Motorola
    • A1200 - $2399
    • Features:
    • QUAD BAND
    • Text, MMS messaging, Email
    • 2 MP Digital Camera
    • GPRS / Web browser
    • Touch screen with Hand writing recognition
    • Polyphonic Ring tones/ MP3 and MP4 player
    • External Memory
    • Bluetooth Technology
    • Document viewer
    • Stereo FM Radio
    • Talk Time: Up to 4 hrs
    • Standby Time: Up to 200 hrs
    • V3i RAZR - $2399
    • (Dolce & Gabana)
    • Features:
    • QUAD BAND
    • Text, Multimedia messaging
    • GPRS/ Web browser
    • Mp3 ring tones
    • Bluetooth Wireless Technology
    • Digital Camera with Video Playback
    • Built in Speaker Phone
    • 5Mb Internal Memory
    • Talk time: 3 hrs 30 mins
    • Stand-by time: 290 hrs
  • 52. Motorola
    • V8 - $2799
    • Features:
    • QUAD BAND
    • 2MP Camera
    • SMS , MMS Messaging
    • Multimedia
    • 512MB end user memory¹ or 2GB memory
    • USB 2.0 high speed
    • Windows Media Player® 11
    • GPRS ready
  • 53. Motorola
    • Z6 - $2099
    • Features:
    • QUAD BAND
    • Bluetooth, USB
    • Edge, GPRS
    • Camera w/flash
    • Email, MMS, SMS
    • 64Mb Internal Memory
    • MP3 Ring tones
    • Talk Time: 4 Hrs
    • Standby Time: 400 Hrs
  • 54. Motorola
    • W510 - $1099
    • Features:
    • QUAD BAND
    • Email, Text, MMS messaging
    • 1.3MP Digital Video recorder
    • Internet access (EGDE)
    • MP3 ring tones
    • Micro SD memory slot
    • Voice recognition
    • Voice memo
    • Java games
    • Bluetooth, USB Connectivity
    • Organiser
  • 55. Motorola
    • C381 - Complimentary
    • Features:
    • TRI BAND
    • SMS, MMS
    • WAP 2.0 Browser
    • Java
    • Organizer
    • Currency converter
    • Calculator
    • Built-in hands free
    • Stand by: Up to 190hrs
    • Talk time: Up to 5 hrs
  • 56. Motorola
    • C122 - Complimentary
    • Features:
    • DUAL BAND
    • Colour Screen & Polyphonic ring tones
    • Web browser
    • GPRS
    • Calculator
    • Stopwatch
    • Alarm Clock
    • Talk time: 6 hrs 20 mins
    • Stand-by time: 300 hrs
  • 57. Connecting People Nokia
  • 58. Nokia
    • N73 - $3299
    • Features:
    • QUAD BAND
    • 3.15 Mega pixel Digital Video
    • Up to 42 MB internal memory
    • FM Radio
    • MP3 tones
    • EDGE / Web Browser
    • JAVA Support for games
    • Bluetooth
    • Nokia Xpress Print/
    • Share/Transfer
    • Quick office, Nokia PC Office
    • Talk time: up to 4hrs
    • Standby time: up to 340 hours
    • 8801 - $2799
    • Features:
    • QUAD BAND
    • MP3 Ring tones
    • 64 Mb Memory
    • SVGA Camera
    • Bluetooth
    • Edge
    • MMS
    • WAP
    • MP3 Player
    • Radio
    • Speakerphone
  • 59. Nokia E65 - $2099 Features: QUAD BAND 2 Mega pixel Camera Up to 50MB shared internal memory MP3/AAC Player MP3 tones EDGE / Web Browser JAVA Support for games Bluetooth, Infrared, USB Talk time: up to 6hrs Standby time: up to 265 hours
  • 60. Nokia E50 - $799 Features: QUAD BAND 1.75 Mega pixel Digital Video Recorder Automatic zoom / 3D stereo sound Up to 70MB shared internal memory FM Radio MP3 tones EDGE / Web Browser JAVA Support for games Bluetooth Nokia Xpress Print/Share/Transfer Quick office, Nokia PC Office Talk time: up to 8hrs Standby time: up to 240 hours
  • 61. Nokia
    • 6070 - $499
    • Features:
    • TRI BAND
    • Text, MMS messaging
    • FM Radio
    • GPRS / Web Browser
    • VGA Camera
    • Video
    • Infrared
    • Hands free speaker
    • Vibrating alert
    • Calendar
    • Calculator
  • 62. Nokia
    • 2610 - Complimentary
    • Features:
    • DUAL BAND
    • Calculator
    • Multimedia messaging
    • Games
    • Hands free Speaker
    • Polyphonic ring tones
    • Talk Time 3 hrs.
    • Standby Time 300 hrs
    • 1112 - Complimentary
    • Features:
    • DUAL BAND
    • Text Messaging
    • Picture messaging
    • Polyphonic ring tones
    • 4MB Memory
    • Hands free speakerphone
    • Speaking clock/alarm
    • Speaker phone
    • Talk time: Up to 5hrs
    • Standby time: Up to
    • 400 Hrs
  • 63. Indulge Yourself with Some Fun Sony Ericsson
  • 64. Sony Ericsson
    • W810i - $1799
    • Features:
    • QUAD BAND
    • Colour Screen
    • MP3 Ring tones
    • 20 MB memory
    • 2 Mega Pixel w/flash camera
    • Bluetooth
    • GPRS
    • Edge
    • MMS
    • Radio
    • MP3 player
    • Z550a - Complimentary
    • Features:
    • QUAD BAND
    • SMS, MMS
    • 2.0 WAP Browser
    • 1.3 MP Camera
    • Java MIDP 2.0
    • Push to talk
    • FM radio with RDS
    • Media player (MP3)
    • Picture editor
    • Organizer
    • Built-in hands free
    • Voice memo
  • 65. Sony Ericsson
    • W580 - $1399
    • Features:
    • QUAD BAND
    • Track ID Music recognition
    • Walkman Media Player
    • 2MP Digital Video Recorder
    • External Memory slot
    • Email, Text, MMS messaging
    • Web Browser (EGDE)
    • FM Radio/Bluetooth
    • Voice memo
    • Java games
    • Hands free speaker phone
    • Organiser
  • 66. Sony Ericsson
    • S550i - $1099
    • Features:
    • QUAD BAND
    • MP3 Media Player
    • External memory slot
    • 2 Mega Pixel Digital Camera
    • Bluetooth
    • Web Browser
    • Email, MMS
    • Voice Memo
    • Java Games
    • Hands free speakerphone
    • Organizer
  • 67. Sony Ericsson
    • W200 - $499
    • Features:
    • TRI BAND
    • Colour Screen
    • MP3 Ring tones
    • 20 MB memory
    • 2 Mega Pixel w/flash camera
    • Infrared
    • GPRS
    • MMS
    • Radio
    • MP3 player
  • 68. Sony Ericsson
    • J100a
    • Features:
    • DUAL BAND
    • Text messaging
    • 65k Colour screen
    • Polyphonic Ring tones
    • Pre-installed Games
    • Calculator
    • Calendar
    • Stopwatch
    • Vibrating alert
    • Talk time: Up to 8hrs
    • Standby time: Up to 300hrs
    • Z300a - Complimentary
    • Features:
    • DUAL BAND
    • Colour Screen
    • Monochrome external screen
    • Polyphonic ring tones
    • GPRS
    • MMS
    • WAP
    • Games
  • 69. Do More with Less Samsung
  • 70. Samsung
    • D820 - $1799
    • Features:
    • QUAD BAND
    • MP3 Ring tones
    • 73 Mb
    • 1.3 Mega Pixel Camera
    • Bluetooth
    • Edge
    • MP3 Player
    • Speakerphone
    • MMS
    • WAP
  • 71. Samsung
    • U600 - $1399
    • Features:
    • QUAD BAND
    • Email, Text, MMS messaging
    • 3.2MP Video recorder
    • Internet access
    • MP3 ring tones
    • Bluetooth
    • Micro SD slot
    • FM Radio
    • Voice memo/ speakerphone
    • Document viewer
    • Business card exchange
    • Java Games
  • 72. Samsung
    • C506 White - $199
    • Features:
    • TRI BAND
    • VGA Camera
    • Text, MMS messaging
    • Wap browser
    • Polyphonic ring tones
    • GPRS
    • Java Games
  • 73. Samsung
    • C266 - Complimentary
    • Features:
    • TRI BAND
    • Text, MMS messaging
    • Wap browser
    • Polyphonic ring tones
    • Hands free speakerphone
    • Voice memo
    • Java Games
    • Organizer
    • Currency converter
    • Calculator
    • Talk time: Up to 6hrs
    • Standby time: Up to 250 hrs
  • 74. Samsung
    • C165 - Complimentary
    • Features:
    • DUAL BAND
    • Text messaging
    • WAP browser
    • Colour screen
    • Polyphonic ringtones
    • Calculator
    • Alarm
  • 75. Coral
    • Coral 100 – Complimentary
    • DUAL BAND
    • Form: Candy Bar
    • 104mmX45mmX12.5mm
    • Talk 2 hrs
    • Standby Time: 150hrs
    • Display: Black& white 1.4”
    • Language: English,French ,Spanish
    • Packaging: Battery,travel charger
    • manual
    • Coral 200 – Complimentary
    • DUAL BAND
    • Form: Candy Bar
    • 104mmX45mmX12.5mm
    • Talk 2 hrs
    • Standby Time: 150hrs
    • Display: Black& white 1.4”
    • Language: English,French ,Spanish
    • Packaging: Battery,travel charger
    • manual
  • 76. Coral
    • Coral 300 - Complimentary
    • TRI Band
    • Dimensions : 45.9 h89 get .5 mm
    • Weight : 80 gr. (with standard battery)
    • 65k Colour screen
    • Messages : SMS, MMS
    • Fixed games
    • GPRS -WAP browser
    • Other functions : alarm clock, calendar, calculator, stopwatch, universal time
  • 77. Specifications
    • Network: 850/1900MHz
    • 65K color LCD
    • Talking time: 120 -180 Mins
    • Long Standby time: 150-300Hrs
    Main Functions
    • Polyphonic ring tones
    • SMS
    • Phonebook: 100-300 entries
    • Clock, Calculator
    • Speakerphone
    • Games
    • Complimentary
    C625
  • 78. Specifications Main Functions C623
    • Network: 850/1900MHz
    • Colour LCD
    • Battery Type: Li-ion 650 mAh
    • Talk time: 2-3Hrs
    • Standby time: 150-300Hrs
    • Polyphonic ring tones
    • SMS /MMS
    • Phonebook Capacity : 250
    • Clock, Calculator
    • Speakerphone
    • Games
    • GPRS/WAP
    • Complimentary
  • 79. The Best Affinity Offers:
    • Benefits:
    • Exclusive discounted prices across our range of handsets, up to 25% on some models and always lower than the advertised retail price;
    • Avail of any ongoing promotions, e.g. FREE AFTER 3
    • Affinity prices available for company outings/events or promotions
    • Can be added to the corporate CUG
    • Enjoy prepaid roaming in the Caribbean and the US .
    • Prepaid Airtime valid for 365 days from top-up date .
    • Over 12,000 top-up locations throughout the country for convenience .