Wise Property Care - Damp & Timber Specialists

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Scotland's No1 damp, rot and woodworm specialist. Find out why we're so great...

To find out more, visit our website at http://www.wisepropertycare.com

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Wise Property Care - Damp & Timber Specialists

  1. 1. “ Hello from Teamwise…”
  2. 2.   Scotland's Leading Preservation Company 36 th Anniversary In Scotland
  3. 3. MEMBERS OF Property Care Association BWPDA Constructionline ISO 9001 British Board of Agrement Trustmark GPI Safe Contractor
  4. 4. Recently Awarded... Commended 2009 www.wisepropertycare.com/pca-award
  5. 5. Offices all over Scotland <ul><li>Regional Offices </li></ul><ul><li>Glasgow - Aberdeen </li></ul><ul><li>Edinburgh - Kinross </li></ul><ul><li>Falkirk - Perth </li></ul><ul><li>- St Andrews- Kilmarnock </li></ul>Local Surveyor & team serving all of Ayrshire and Dumfries & Galloway
  6. 6. Our Aim <ul><li>By Building on our Core Values of: </li></ul><ul><li>teamWISE </li></ul><ul><li>Building Connections </li></ul><ul><li>Chain of Trust </li></ul><ul><li>Delivering for our Customers </li></ul>To be Scotland’s Contractor of Choice
  7. 7. Range of Services… <ul><li>Wet & Dry Rot </li></ul><ul><li>Woodworm </li></ul><ul><li>Rising Dampness </li></ul><ul><li>Condensation Control </li></ul><ul><li>Basement Waterproofing </li></ul><ul><li>Structural Repairs </li></ul>
  8. 8. <ul><li>Woodworm </li></ul><ul><li>Rising Damp </li></ul><ul><li>Wet & Dry Rot </li></ul><ul><li>Condensation Control </li></ul><ul><li>Basement Waterproofing </li></ul><ul><li>Structural Repairs </li></ul>Helping You With:
  9. 9. Striving to become... ...YOUR Contractor of Choice
  10. 10. The Futures here... We’re gearing our business… to make your business easier for you…
  11. 11. Driving for the Future…to help you <ul><li>Scotland wide re-branding “ Building Value ” for you and your customer </li></ul><ul><li>Investment within Core Values and Design </li></ul><ul><li>Investment within the Team – teamWISE </li></ul><ul><li>Investment of Equipment, new fleet of Vans, etc </li></ul><ul><li>Investment in Technology </li></ul>
  12. 12. Driving for the Future…to help you <ul><li>New Online Booking System </li></ul><ul><li>New Video Demonstrations </li></ul><ul><li>Improved Communication Upgrades </li></ul><ul><li>New Website </li></ul><ul><li>New Database Systems </li></ul><ul><li>New On Site Report systems </li></ul><ul><li>Increased E-marketing </li></ul>With our huge investment into technology
  13. 13. Driving for the Future…to help you <ul><li>New Online Booking System </li></ul><ul><li>New Video Demonstrations </li></ul><ul><li>Improved Communication Upgrades </li></ul><ul><li>New Website </li></ul><ul><li>New Database Systems </li></ul><ul><li>New On Site Report systems </li></ul><ul><li>Increased E-marketing </li></ul>With our huge investment into technology
  14. 14. Driving for the Future…to help you <ul><li>New Online Booking System </li></ul><ul><li>New Video Demonstrations </li></ul><ul><li>Improved Communication Upgrades </li></ul><ul><li>New Website </li></ul><ul><li>New Database Systems </li></ul><ul><li>New On Site Report systems </li></ul><ul><li>Increased E-marketing </li></ul>With our huge investment into technology
  15. 15. Driving for the Future…to help you <ul><li>New Online Booking System </li></ul><ul><li>New Video Demonstrations </li></ul><ul><li>Improved Communication Upgrades </li></ul><ul><li>New Website </li></ul><ul><li>New Database Systems </li></ul><ul><li>New On Site Report systems </li></ul><ul><li>Increased E-marketing </li></ul>With our huge investment into technology
  16. 16. Driving for the Future…to help you <ul><li>New Online Booking System </li></ul><ul><li>New Video Demonstrations </li></ul><ul><li>Improved Communication Upgrades </li></ul><ul><li>New Website </li></ul><ul><li>New Database Systems </li></ul><ul><li>New On Site Report systems </li></ul><ul><li>Increased E-marketing </li></ul>With our huge investment into technology
  17. 17. Driving for the Future…to help you <ul><li>New Online Booking System </li></ul><ul><li>New Video Demonstrations </li></ul><ul><li>Improved Communication Upgrades </li></ul><ul><li>New Website </li></ul><ul><li>New Database Systems </li></ul><ul><li>New On Site Report systems </li></ul><ul><li>Increased E-marketing </li></ul>With our huge investment into technology
  18. 18. <ul><li>New Online Booking System </li></ul><ul><li>New Video Demonstrations </li></ul><ul><li>Improved Communication Upgrades </li></ul><ul><li>New Website </li></ul><ul><li>New Database Systems </li></ul><ul><li>New On Site Report systems </li></ul><ul><li>Increased E-marketing </li></ul>With our huge investment into technology Driving for the Future…to help you
  19. 19. Wise Innovative Solutions <ul><li>Wise Unique Diagnostics </li></ul><ul><li>Fibre Optic Bore Scopes </li></ul><ul><ul><li>Low Disruption </li></ul></ul><ul><li>Digital Microprobe Drills </li></ul><ul><ul><li>Accurate Decay Assessment </li></ul></ul><ul><li>Wise Unique IT Systems </li></ul><ul><li>On Line Survey Booking for Preferred Clients </li></ul><ul><li>Speedy On-Site Reports – Digital Pen Technology </li></ul><ul><li>Wise On – Site Computerised Estimating </li></ul>
  20. 20. What this means to you… <ul><li>On Site Speedy Reports </li></ul><ul><li>Full report ready in 48 hours </li></ul><ul><li>Easy ways of booking our service </li></ul><ul><li>Fast and Efficient Service </li></ul><ul><li>New & Convenient way to pay coming soon </li></ul><ul><li>- Real and Meaningful Guarantees </li></ul><ul><li>- Piece of mind that teamWISE is on the job </li></ul>
  21. 21. Best Customer Service <ul><li>Why. </li></ul><ul><li>High Expectations </li></ul><ul><li>Industry Leader </li></ul><ul><li>Justify Cost </li></ul><ul><li>Recommendations </li></ul><ul><li>Pay on time </li></ul><ul><li>Save Management time </li></ul><ul><li>Job Security </li></ul><ul><li>How. </li></ul><ul><li>Arrive on time </li></ul><ul><li>Call if delayed </li></ul><ul><li>Clean, Tidy & Polite </li></ul><ul><li>Discuss with Client </li></ul><ul><li>Protection </li></ul><ul><li>Clean up daily </li></ul><ul><li>Go over with Client </li></ul><ul><li>Signed Certificate of Satisfaction </li></ul>
  22. 22. What our Customers Say Click Image above to play...
  23. 23. We do this by… <ul><li>Monitoring of our Customer Service Levels </li></ul><ul><li>On site supervision </li></ul><ul><li>Feed back from our customers through Survey Questionnaires </li></ul><ul><li>90% of customers would use us again </li></ul><ul><li>93% of customer would recommend us </li></ul><ul><li>Information gathered from the Wise Property Care Customer Satisfaction Survey </li></ul>
  24. 24. In Summary We Build Value into YOUR Customer’s Homes By placing customer at the heart at everything we do
  25. 25. THANK YOU More information at: www.wisepropertycare.com For property care advice: www.twitter.com/the_rotter Get connected with Wise Property Care: http://uk.linkedin.com/in/therotter Visit our You Tub channel for more info: www.youtube.com/user/wisepropertycare
  26. 26. Any Questions? Call 0800 65 22 678

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