Business benefits of soa
Upcoming SlideShare
Loading in...5
×
 

Business benefits of soa

on

  • 1,637 views

"SOA and Web services, tools that enable IT to accommodate business requests for flexibility while optimizing enterprise application investments."

"SOA and Web services, tools that enable IT to accommodate business requests for flexibility while optimizing enterprise application investments."

Statistics

Views

Total Views
1,637
Views on SlideShare
1,637
Embed Views
0

Actions

Likes
0
Downloads
28
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Business benefits of soa Business benefits of soa Presentation Transcript

  • w ww .w ip ro .c om ESA Made EASy with SAP
  • w ww .w ip ro .c omBusiness Benefits in SOA and Web Services R “Ray” Wang Principal Analyst Forrester Research2 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Themew ww .w ip ro .c om SOA and Web services are the tools that enable IT to accommodate business requests for flexibility while optimizing enterprise application investments.3 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Agendaw ww .w ip ro .c om • The Business-IT Context for SOA • Crafting Your SOA Platform Vision • Current State of SOA and Web Services • Eleven Entry Points to SOA • Forrester’s view on SAP • Case Studies • Recommendations • Questions and Answers4 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Forrester’s Definition of SOAw ww .w ip ro .c om Crafting an SOA platform to fulfill a vision of continuous business improvement requires a sufficiently robust definition of SOA. Forrester defines SOA as: • A style of design, deployment, and management of both applications and software infrastructure in which: • Applications are organized into business units of work (business services) that are (typically) network accessible. • Service interface definitions are first-class development artifacts, receiving the same degree of design attention (and more) as databases and applications. • Quality of service (QoS) characteristics (security, transactions, performance, style of service interaction, etc.) are explicitly identified and specified for each service. • Software infrastructure takes active responsibility for managing service access, execution, and QoS. • Services and their metadata are cataloged in a repository and discoverable by development tools and management tools. • Protocols and structures within the architecture are predominantly, but not exclusively, based on industry standards (such as the emerging stack of standards around SOAP).5 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Business IT Context for SOAw ww .w ip ro .c om • SOA speeds business change • SOA facilitates business connections • SOA enhances business control6 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Smaller components add morewflexibility ww .w ip ro .c om Human Customer Human CN GL AP AR resources relationship Resources management Process integration Component arbitration Service-based integration Component arbitration Process integration Product Supply Business Business analytics life-cycle chain Analytics management management7 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • w ww Why move your packaged apps to SOA? .w ip ro .c om Business drivers Technology drivers • Adapt system to processes, not • Reduce custom coding through vice versa. configuration. • Improve usability. • Adopt open standards to reduce integration costs. • Deliver relevant analytics. • Enable end users’ self- • Connect to external data and sufficiency. services. • Provide more flexibility to use • Leverage best practices and best-of-breed and composite industry knowledge. apps.8 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Agendaw ww .w ip ro .c om • The Business-IT Context for SOA • Crafting Your SOA Platform Vision • Current State of SOA and Web Services • Eleven Entry Points to SOA • Forrester’s View on SAP • Case Studies • Recommendations • Questions and Answers9 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Design Your Platform for 3 Core w SOA Values ww .w ip ro .c om • Rapid flexible business change • Rich deep business connections • Business level and IT level feedback and control10 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • SOA’s Three Core Value Propositions w ww .w ip ro .c om From Your Strategic SOA Platform Vision, March 200511 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Application Deliverables In An SOA World w ww .w ip ro .c om From Your Strategic SOA Platform Vision, March 200512 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • How Architecture and Applications w Change ww .w ip ro .c om • Application strategy requires deep business-IT connections. • Development deliverables split strongly into services and access channels. • Development artifact types proliferate and include much metadata. • Architects increase their focus on patterns and infrastructure services. • Developers focus tightens around business functionality. • Governance becomes a critical issue, touching many platform elements.13 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Agenda w ww .w ip ro .c om • The Business-IT Context for SOA • Crafting Your SOA Platform Vision • Current State of SOA and Web Services • Eleven Entry Points to SOA • Forrester’s View on SAP • Case Studies • Recommendations • Questions and Answers14 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • The road to SOA w ww .w ip ro .c om Service- oriented architectures Web client Client/ server On-line midrange Batch 1970s 1980s 1990s 2000s 2010s15 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Thirty-Eight Percent Of Firms w ww Use SOA .w ip ro .c om Don’t know 6% Have an e nterprise- level strategy for S OA 17% Not pursuing 43% Use sele ctively 21% Pursuing within 12 months 13% Base: 440 so ftware and se rvices decision-makerst a North American e nterprises16 Entire contents © 2005 ForresterOverview Inc. All rights reserved. March 2006, Data Research, “Software And Services In Large Enterprises”
  • Next generation architecture w ww timeline .w ip ro .c om Epicor SAP ESOA Oracle Fusion 2005 2006 2007 2008 2009 2010 SSA MBS Dynamics Lawson Landmark Next-generation delivery dates are a moving target17 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • The Final Four: major middleware w ecosystems ww .w ip ro .c om IBM Oracle Fusion WebSphere Microsoft “.NET” Middleware SAP Vendor “Blue Stack” “Rainbow Stack” ”Red Stack” “NetWeaver” SAP Oracle The Sage Group MBS Lawson-Intentia SSA Global Infor Unit 4 Agresso IBS Epicor IFS (open source: JBoss) Exact18 Source:contents © 2005 Forrester Research, Inc. All rights reserved. Entire Forrester Research
  • Current State of SOA and Web w Services ww .w ip ro .c om • Phase 1: Integration of heterogeneous applications across multiple platforms • Time frame: Now • Phase 2: Modular components within suites • Time frame: Two to three years • Phase 3: Market transformation to standards-based architectures • Time frame: End of decade19 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • SOA for Apps — What it means to w you ww .w ip ro .c om • Message-based integration — easier connections using standards • Lowers maintenance and integration costs • Components — more flexibility • Assembly of industry-specific and process-oriented solutions (e.g., order-to-cash) • Fewer vendor choices but more deployment options • Architecture transformation — large vendors may force major upgrades by end of decade20 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • w ww Organizations show preference for low-hanging fruit .w ip ro .c om “Of the 11 ‘SOA-related’ projects, how many are complete?” Single sign-on 35 Internal self-service 23 External self-service 16 Low-hanging fruit Operational dashboards 6 Business insight 21 Forecasting and planning 9 Impacting Regulatory compliance 17 Business process improvement 5 Essential but hard Shared services 13 Knowledge management/collaboration 6 Master data management 5 Requires commitment Source: Ongoing surveys of 53 enterprises from September 2005 to April 2006 from inquiries, client one-on-ones,21 vendor events, and customer references Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • w ww Organizations ease their way into SOA-related projects .w ip ro .c om “Please rank your top three ‘SOA-related’ projects for 2006 to 2008.” Single sign-on 10 Low-hanging fruit Internal self-service 25 External self-service 29 Operational dashboards 7 Business insight 11 Forecasting and planning 8 Impacting Regulatory compliance 33 Business process improvement 8 Essential but hard Shared services 9 Knowledge management/collaboration 5 Master data management 13 Requires commitment Source: Ongoing surveys of 53 enterprises from September 2005 to April 2006 from inquiries, client one-on-ones,22 vendor events, 2005 customer references All rights reserved. Entire contents © and Forrester Research, Inc.
  • Agenda w ww .w ip ro .c om • The Business-IT Context for SOA • Crafting Your SOA Platform Vision • Current State of SOA and Web Services • Eleven Entry Points to SOA • Forrester’s View on SAP • Case Studies • Recommendations • Questions and Answers23 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Eleven entry points on the road to SOA w ww .w ip ro .c om Business Drivers Sample Technology Solution • Single sign-on Security, LDAP, user management, portals • Internal self-service Portals, security, Web services, EAI • External self-service Portals, security, Web services, PRM, SRM • Operational dashboards BI, portals, reporting tools, analytic frameworks • Business insight BI, analytics, cubes, reporting tools, warehouses • Forecasting and planning What ifs, forecasting, scenario planners • Regulatory compliance Auditing, EAI, security, instance consolidation • Business process improvement Web services repositories, BPEL tools, BPM • Shared services Instance consolidation, BPM tools, service repos • Knowledge mgmt./collaboration Document management, collaboration tools • Master data mgmt. Data hubs, DQM, EAI, ETL24 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • 4 Types of SOA Projects w ww .w ip ro .c om Low Hanging Essential but Requires Fruit Impacting Hard CommitmentChange Management Low Low Med – High High Deployment Times 3-6 mo 3-6 mo 6-9 mo 9 – 12 mo Sponsorship Level Departmental Departmental Divisional to Mostly to Divisional to Divisional Corporate Corporate Business Need Operational Strategic Operational StrategicBusiness Case Hurdle Minimal Moderate Moderate Challenging Payback/TEI Immediate to Mid to Immediate Mid-Term Mid-Term Long Term 25 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Projects need to be evaluated on business need and change w ww .w complexity ip ro .c om Essential but hard Requires commitment • Master data • Business management process improvement High • Knowledge management • Regulatory • Shared services compliance Commitment • to change • External Forecasting and planning • Internal self-service self-service • Business Low • Operational insight dashboards • Single sign-on (SSO) Low-hanging fruit Impacting Operational Strategic Business need26 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • w Leverage common building blocks ww .w ip ro .c om Low-hanging fruit Impacting Essential but hard Requires commitment Internal External Forecasting Business Knowledge Single Self- Self- Operational Business and Regulatory process Shared management/ Master dataTechnology Solution sign-on service service dashboards insight planning compliance improvement services collaboration managementIdentity X X X X X XLDAP X X X X X XSecurity X X X X X XAuditing and tracking X X X X X X XPortals X X X O O O O OEAI O O X X X O X O O XEII O X X X O X O O XETL O O X X O X O XInformation warehouses X X X X O O O XDocument management O O O XCollaboration tools O O O O XBPM tools O O X X Web service repository O O X OBPEL tools O O X O BPEL library O O X OBusiness intelligence X O X OActivity monitoring X O X OAnalytics X X X OReporting X X OScenario generators XForecasting XCustomer data integration O XProduct informationManagement O XData hubs O XData quality management O O O O XDevelopment tools O O O O O O O O O O O 27 X = Majority Entire contents © 2005 Forrester Research, Inc. All rights reserved. O = Optional
  • Agenda w ww .w ip ro .c om • The Business-IT Context for SOA • Crafting Your SOA Platform Vision • Current State of SOA and Web Services • Eleven Entry Points to SOA • Forrester’s View on SAP • Case Studies • Recommendations • Questions and Answers28 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • SAP w ww .w ip ro .c om • SAP is the furthest along of the major apps vendors in moving to SOA • Enterprise Services Oriented Architecture (ESOA) represents the service-enablement of the application suite • NetWeaver is the middleware platform • Business Process Platform is the unifying marketing umbrella • Timetable for completion is 2007 • Core ABAP code will be retained – not a total re-write29 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • SAP’s business process platform w vision ww .w ip ro .c om Source: SAP30 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • SAP’s business process platform w vision ww .w ip ro .c om Portal Rendering Devices Office RFID SAP Partner Custom xApps xApps xApps mySAP 2005 SAP NetWeaver 2004s Enterprise CRM ERP SCM … Service Repository Application Components Other Other Other Industry Apps Platforms Businesses Standards31 Entire contents © 2005 Forrester Research, Inc. All rights reserved. Source: SAP
  • SAP’s business process platform w vision ww .w ip ro .c om E IO O LE IV N T F IN Y N A IN E T V LL B IV Y A G A G L LL LIT R UA R R R X R E A O U D E LIE T RN N B C IBI G R O T A IM TI FI N FL PP IN E N T N E P O U X V O O S C E E C Analytics i Composite Applications Service SAP NetWeaver Oriented Business Process Platform Architecture Enterprise Service Repository Home Grown/ SAP Business Subsidiary partner ISV R/3 Process Components32 Entire contents © 2005 Forrester Research, Inc. All rights reserved. Source: SAP
  • SAP: The Move From Monolith To w Components ww .w ip ro .c om Source: Forrester Research33 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • SAP’s Vision is a Process- w ww Driven Architecture .w ip ro .c om Source: Forrester Research34 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Agenda w ww .w ip ro .c om • The Business-IT Context for SOA • Crafting Your SOA Platform Vision • Current State of SOA and Web Services • Forrester’s View on SAP • Case Studies • Recommendations • Questions and Answers35 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Global Pharma w ww .w ip ro .c om• Background: Upgrade from 4.6 to mySAP ERP, CRM, and SCM, consolidating 21 ERP instances to 3 global centers. Legacy applications for discovery maintained.• Netweaver Benefits: • Integration framework to legacy apps, PeopleSoft HR, and Siebel CRM. • Business intelligence unified • Workflow, alerts, and notifications centralized• Lessons Learned: • Implementation partners need to have vertical experience • Change management key to success • Shared services framework lead IT efforts • SAP Customer Competency Centers key to success36 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • High Tech Manufacturer w ww .w ip ro .c om• Background: ERP and SCM consolidation project to mySAP ERP• NetWeaver benefits: • Integration framework from Agile and Baan systems to mySAP ERP • Master data harmonization of PLM information for data unification• Lessons Learned: • Improve collaboration between IT and Businesss • Communications framework key to process mapping • End to end workflows should be mapped prior to implementation37 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Agenda w ww .w ip ro .c om • The Business-IT Context for SOA • Crafting Your SOA Platform Vision • Current State of SOA and Web Services • Forrester’s View on SAP • Case Studies • Recommendations • Questions and Answers38 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Successful projects have a business w and IT focus ww .w ip ro .c om • Regulatory requirements and instance consolidation • Self service enablement and modernization/ upgrade • Shared services and instance consolidation • Business analytics and integration • Order optimization and customer data integration39 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Recommendations w ww .w ip ro .c om • Stay current on releases to keep migration options open. • Consolidate disparate enterprise applications. • Identify technical solutions that meet business needs and are designed with SOA in mind. • Support one or two middleware platforms to achieve SOA design. • Define process and services upfront. • Ease into SOA and Web services through entry points on the road to SOA. • Implement with significant change management and training.40 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Selected bibliography w ww .w ip ro .c om • June 9, 2005, Market Overview, “ERP Applications – The Technology and Industry Battle Heats Up” • April 7, 2005, Market Overview “Midsize ERP Vendors Fend Off Newcomers” • April 19, 2005, Tech Choices “To Be or Not to Be Single Instance ERP” • July 26, 2005, Tech Choices “Enterprise Software Licensing Strategies” • November, 10, 2005, Tech Choices “Forrester Wave: Enterprise Applications Software Licensing, Q4 2005”41 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • Agenda w ww .w ip ro .c om • The Business-IT Context for SOA • Crafting Your SOA Platform Vision • Current State of SOA and Web Services • Forrester’s View on SAP • Case Studies • Recommendations • Questions and Answers42 Entire contents © 2005 Forrester Research, Inc. All rights reserved.
  • w ww .w ip ro .c om Questions43 Entire contents © 2005 Forrester Research, Inc. All rights reserved.